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Homewood Suites by Hilton Ottawa Downtown

Star Rating
3.5 out of 5

Information

Reviews

4.5 / 5Wonderful
255 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Kitchen

Map

What's nearby

  • Popular Location
    Supreme Court of Canada
    6 min walk
  • Popular Location
    Parliament Hill
    13 min walk
  • Popular Location
    Canadian War Museum
    18 min walk
  • Airport
    Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    14 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Studio Suite, 1 King Bed, Non Smoking

    Room Amenities

    • Studio
    • City view
    • Sleeps 4
    More details
  • Studio Suite, 1 King Bed

    Room Amenities

    • Studio
    • River view
    • Sleeps 4
    More details
  • Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

    Room Amenities

    • Studio
    • City view
    • Sleeps 4
    More details
  • Suite, 1 Bedroom, Non Smoking

    Room Amenities

    • 1 bedroom
    • River view
    • Sleeps 4
    More details
  • Suite, 1 Bedroom

    Room Amenities

    • 1 bedroom
    • City view
    • Sleeps 4
    More details

About this area

Ottawa

Located in Ottawa, Homewood Suites by Hilton Ottawa Downtown is in the city centre. Canadian War Museum and Canadian Museum of History are cultural highlights, and travellers looking to shop may want to visit Byward Market Square and Rideau Centre. Looking to enjoy an event or a game while in town? See what's happening at TD Place Stadium or Gatineau Sports Centre. Our guests appreciate the property's location for the sightseeing.

What's nearby

  • Popular Location
    Supreme Court of Canada - 6 min walk
  • Popular Location
    Parliament Hill - 13 min walk
  • Popular Location
    National Arts Centre - 13 min walk
  • Popular Location
    Canadian War Museum - 18 min walk
  • Popular Location
    Shaw Centre - 19 min walk

Getting around

  • Bayview Station - 2 min drive
  • Ottawa Station - 6 min drive
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.) - 14 min drive

About this property

Homewood Suites by Hilton Ottawa Downtown

An indoor pool, a 24-hour health club and a 24-hour business centre are available at this aparthotel. Free full breakfast, free WiFi in public areas and a free manager's reception are also provided. Other amenities include self parking, conference space and laundry facilities. Each apartment provides a kitchen with a fridge, a hob, a microwave and a dishwasher. For a bit of entertainment, a flat-screen TV comes with cable channels, and guests can also appreciate conveniences, such as a sofa bed and a coffee/tea maker. Weekly housekeeping is available.

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 25 per night.
  • Free cribs (infant beds)!

Pets

  • Pets are allowed for an extra charge of CAD 50 per pet, per stay.
  • Up to 75 lb

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A 5 per cent tourism fee will be charged

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: CAD 25.00 per night (in/out privileges)
  • Pet fee: CAD 50 per pet, per stay
  • Rollaway bed fee: CAD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

We should mention

Pool access available from 6:00 AM to 11:00 PM Parking height restrictions apply.

Property amenities

Pool/Spa

  • Indoor swimming pool

Internet

  • Free WiFi

Parking and transport

  • Self-parking: CAD 25.00 per night (in/out privileges)

Family friendly

  • Free cot/infant bed

Kitchen

  • Fridge
  • Hob
  • Microwave
  • Dishwasher
  • Cookware/dishes/utensils
  • Coffee/tea maker

Dining

  • Free full breakfast available daily
  • Manager's reception (free)

Bedrooms

  • Linens provided
  • Rollaway/extra beds: CAD 25 per night
  • Queen sofa bed

Bathrooms

  • Free toiletries
  • Hairdryer
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable service

Laundry

  • Laundry facilities

Work spaces

  • 24-hour business centre
  • 4 meeting rooms

Climate control

  • Air conditioning

Pet friendly

  • CAD 50 per pet per stay
  • Service animals only
  • Up to 75 lb

Suitability/Accessibility

  • Lift
  • Wheelchair accessible
  • Roll-in shower
  • Accessible bathroom
  • In-room accessibility
  • Designated smoking areas

Services and conveniences

  • Limited housekeeping
  • Iron/ironing board
  • Phone
  • Blackout curtains
  • Safe at front desk
  • Laptop-compatible safe
  • Free local calls

Location highlights

  • In the business district
  • In the city centre

Things to do

  • 24-hour fitness centre
  • Bike rentals nearby

General

  • 171 rooms
  • 17 floors

Nearby things to do

Activities

  • Bicycle rentals nearby
4.5

Wonderful

5 - Excellent
171
4 - Good
64
3 - Okay
7
2 - Mediocre
7
1 - Poor
6
4.7
Cleanliness
4.5
Service and Staff
4.5
Amenities
4.7
Property condition

5/5 Excellent

Central location and excellent staff.Quick checkin also.

Stayed 2 nights in Sep. 2019

5/5 Excellent

The Hotel was close to all the areas around downtown. Easy walk to Parliament Hill area. Not to much into contemporary food in the lounge area. Breakfasts were great.

Stayed 7 nights in Aug. 2019

2/5

This traveller didn’t leave comments with their review
Stayed 2 nights in Aug. 2019

5/5 Excellent

Did. It see any recycling bin in the room. Housekeeping did not replenish the free daily Keurig cup.

Stayed 2 nights in Aug. 2019

2/5

Hilton seems to forget the fundamental tenet of operating a hospitality business -- guests should be comfortable and feel they are welcome. Some staff are ill-trained or were trained for the military. 1. The receptionist telling guests to just follow the waiter where they would be seated and should not request where (when there were lots of tables to choose from?) 2. Breakfast buffet telling guests they cannot warm their croissant (the available toaster is only for sliced breads, none for other breads) nor they should ask staff to warm them in the kitchen (overheard a staff telling another lady that this would be the last time he would warm the bread for her because he is avoiding a scenario where everybody asks the same request!). Can't they just place another toaster beside the slice bread toaster?! 3. While the room was cleaned thoroughly, the staff replaced the paper cup with a new one. Unfortunately, this new cup was already used -- as a pen holder. The ink marks at the bottom of the cup led me to that conclusion. 4. The parking checker passive-aggressively pseudo-interrogated my wife telling her how she perfectly parked our car and then pointed to it (a car slightly occupying another slot). But that was not our car! - so he just assumed, for whatever reason, it is hers without even waiting a few seconds to confirm if indeed the car he is identifying was hers or not! He stopped talking after realizing his assumption was wrong. Check-in/out were great though!

Stayed 2 nights in Aug. 2019

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