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Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel

Photo gallery for Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel

Exterior
Indoor pool
Standard Room, 2 Queen Beds | Desk, laptop workspace, iron/ironing board, free cribs/infant beds
Free daily buffet breakfast
Lobby

Overview of Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel

Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel

2.5 star property

9.0/10 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet-friendly
  • Air conditioning
Map
500 Brisebois Crescent Drive, & Centrum Boulevard, Ottawa, ON, K1E0A6

Explore the area

  • Popular LocationPlace D'Orleans Shopping Center5 min walk
  • Popular LocationPrincess Louise Falls3 min drive
  • Popular LocationPetrie Island Park4 min drive
  • AirportOttawa, ON (YOW-Macdonald-Cartier Intl.)25 min drive

Room options

About this area

Ottawa

Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel is located in Orleans, a neighborhood in Ottawa with good shopping. Cosmic Adventures and Laser Quest are local attractions and those in the mood for shopping can visit Place D'Orleans Shopping Center and St. Laurent Centre. Looking to enjoy an event or a game while in town? See what's happening at TD Place Stadium or Commando Paintball.
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Map

What's nearby

  • Place D'Orleans Shopping Center - 5 min walk
  • Princess Louise Falls - 3 min drive
  • Petrie Island Park - 4 min drive
  • Millennium Sports Park - 8 min drive
  • Canada Aviation and Space Museum - 19 min drive

Getting around

  • Blair Station - 10 min drive
  • Ottawa Station - 13 min drive
  • Ottawa International Airport (YOW) - 25 min drive

Restaurants

  • Tim Hortons - 8 min walk
  • Taproom260 - 4 min walk
  • Connor's Irish Pub - 3 min drive
  • Tony's Pizza - 3 min drive
  • A&W Restaurant - 9 min walk

About this property

Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel

Hotel located in Orleans
You can look forward to a free breakfast buffet, laundry facilities, and a gym at Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • Express check-out, free newspapers, and a front-desk safe
  • 3 meeting rooms, multilingual staff, and a 24-hour front desk
  • Guest reviews give good marks for the convenient parking, helpful staff, and proximity to shopping
Room features
All 103 rooms offer comforts such as pillow menus and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and air conditioning. Guest reviews give good marks for the clean, comfortable rooms at the property.
Extra amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • TVs with cable channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English, French, Hungarian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Housekeeping (weekly)
  • Laundry facilities
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms - 3

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Elevator
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling

Similar properties

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Ottawa
Ottawa
Orleans
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Business-friendly
Business-friendly
Guest rating 4+
Guest rating 4+
Free WiFi
Free WiFi
Air conditioned
Air conditioned
Hotel
Hotel
2 star
2 star

Policies

Check-in

Check-in from 3 PM - anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: CAD 25 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Express Ottawa East Orleans Hotel
Holiday Inn Express Orleans Hotel
Holiday Inn Express Ottawa East Orleans
Holiday Inn Express Orleans
Holiday Inn Express Suites Ottawa East Orleans

Frequently asked questions

Does Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel?

As of Mar 23, 2023, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel on Mar 26, 2023 start from CA $140.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 25 per accommodation, per day. Service animals are exempt from fees.

How much is parking at Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel?

Check-in is from 3 PM - anytime.

What time is check-out at Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel?

Check-out is at 11 AM.

Where is Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel located?

Located in Orleans, this hotel is within 2 mi (3 km) of Place D'Orleans Shopping Center, Princess Louise Falls, and Petrie Island Park. Hiawatha Park & Conservation Area and White Sands Golf Course are also within 3 mi (5 km).

Can I cancel my reservation for free at Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel and receive a full refund?

Yes, Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel Reviews

Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 592 out of 1002 reviews" "
" "10 - Excellent 59%
Rating 8 - Good. 320 out of 1002 reviews" "
" "8 - Good 32%
Rating 6 - Okay. 54 out of 1002 reviews" "
" "6 - Okay 5%
Rating 4 - Poor. 21 out of 1002 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 15 out of 1002 reviews" "
" "2 - Terrible 1%

9.1/10

Cleanliness

9.1/10

Staff & service

8.7/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Dereje

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Freindly people and neat but lack of room service, small swimming pool, inconvenient place and poor breakfast
Stayed 3 nights in Mar 2023

4/10 Poor

Sylvie

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2023

10/10 Excellent

QICONG

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good facility and covenient location.
Stayed 1 night in Mar 2023

10/10 Excellent

Courtney

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

8/10 Good

Devika H

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good property. less parking as the community center parking spills over to the hotel parking spots
Stayed 1 night in Mar 2023

10/10 Excellent

Lakhvir

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
All over Excellent experience
Stayed 2 nights in Feb 2023

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
didnt like the barking dog across the hallway
Stayed 2 nights in Feb 2023

10/10 Excellent

Nathalie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Better than expected.
Stayed 1 night in Feb 2023

4/10 Poor

Asfand

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stains on the sofas and beds, smelly carpets, and washrooms were dirty. Our first time staying at holiday inn and very disappointing one. Breakfast seemed like just for face saving with disposable/ plastic utensils. Only good thing was front counter staff very polite and welcoming.
Stayed 2 nights in Feb 2023

10/10 Excellent

jill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
eASY ACCESS IN AND OUT OF HOTEL TO ROOM. CLOSE PARKING
Stayed 2 nights in Feb 2023