Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel

Photo gallery for Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel

Primary image
Indoor pool
Indoor pool
Desk, laptop workspace, iron/ironing board, free cribs/infant beds
Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Overview of Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel

Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel

2.5 star property

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet-friendly
  • Air conditioning
Map
500 Brisebois Crescent Drive, & Centrum Boulevard, Ottawa, ON, K1E0A6

Explore the area

  • Popular LocationRideau Canal15 min drive
  • Popular LocationParliament Hill18 min drive
  • AirportOttawa, ON (YOW-Macdonald-Cartier Intl.)25 min drive
  • Popular LocationCasino du Lac Leamy26 min drive

Choose dates to view prices

About this area

Ottawa

Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel is located in Orleans, a neighborhood in Ottawa with good shopping. The area's natural beauty can be seen at Lansdowne Park and Jacques Cartier Park, while Canada Aviation and Space Museum and National Gallery of Canada are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at TD Place Stadium or Gatineau Sports Centre.

What's nearby

  • Place D'Orleans Shopping Center - 10 min walk
  • Princess Louise Falls - 3 min drive
  • Rideau Canal - 15 min drive
  • Parliament Hill - 18 min drive
  • Casino du Lac Leamy - 26 min drive

Getting around

  • Ottawa Station - 13 min drive
  • Ottawa International Airport (YOW) - 25 min drive

Restaurants

  • St. Martha's Brasserie D'Orleans - 4 min walk
  • Occo Kitchen - 7 min walk
  • Pho Truc Lien - 9 min walk
  • Lunchbox - 14 min walk
  • Meatings Barbecue - 15 min walk

About this property

Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel

Ottawa hotel in Orleans with free breakfast and fitness center
This smoke-free hotel features an indoor pool, a fitness center, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite. Weekly housekeeping is available.
Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel offers 103 accommodations with coffee/tea makers and irons/ironing boards. A pillow menu is available. Televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Ottawa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Hair dryers and change of towels can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Languages spoken

English, French, Hungarian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Housekeeping (weekly)
  • Laundry facilities
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms - 3

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: CAD 25 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Express Ottawa East Orleans Hotel
Holiday Inn Express Orleans Hotel
Holiday Inn Express Ottawa East Orleans
Holiday Inn Express Orleans
Holiday Inn Express Suites Ottawa East Orleans

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 574 out of 996 reviews
5 - Excellent 58%
Rating 4 - Good. 329 out of 996 reviews
4 - Good 33%
Rating 3 - Okay. 57 out of 996 reviews
3 - Okay 6%
Rating 2 - Poor. 19 out of 996 reviews
2 - Poor 2%
Rating 1 - Terrible. 17 out of 996 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is delicious and fantastic! Room is new and clean except the air conditioner is a little loud.
Stayed 2 nights in Jun 2022

4/5 Good

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms very specious. The front staff very nice. But the pool was so cold...
Stayed 1 night in Jun 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had lots of nice restaurants within 3 km . Sad they had no ev charging.
Stayed 2 nights in Jun 2022

5/5 Excellent

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanness of their rooms , their great personal cleaning supply such as Dove shampoo, soap etc and finaly their great hot breakfast
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly.
Stayed 4 nights in Jun 2022