Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel
2.5 star property
9.0/10 Wonderful
Popular amenities
Pool
Free WiFi
Breakfast included
Parking included
Pet-friendly
Air conditioning
500 Brisebois Crescent Drive, & Centrum Boulevard, Ottawa, ON, K1E0A6
Explore the area
Place D'Orleans Shopping Center5 min walk
Princess Louise Falls3 min drive
Petrie Island Park4 min drive
Ottawa, ON (YOW-Macdonald-Cartier Intl.)25 min drive
Room options
About this area
Ottawa
Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel is located in Orleans, a neighborhood in Ottawa with good shopping. Cosmic Adventures and Laser Quest are local attractions and those in the mood for shopping can visit Place D'Orleans Shopping Center and St. Laurent Centre. Looking to enjoy an event or a game while in town? See what's happening at TD Place Stadium or Commando Paintball.
Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel
Hotel located in Orleans
You can look forward to a free breakfast buffet, laundry facilities, and a gym at Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
Other perks at this hotel include:
An indoor pool
Free self parking
Express check-out, free newspapers, and a front-desk safe
3 meeting rooms, multilingual staff, and a 24-hour front desk
Guest reviews give good marks for the convenient parking, helpful staff, and proximity to shopping
Room features
All 103 rooms offer comforts such as pillow menus and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and air conditioning. Guest reviews give good marks for the clean, comfortable rooms at the property.
Extra amenities include:
Recycling, LED light bulbs, and eco-friendly cleaning products
Bathrooms with eco-friendly toiletries and shower/tub combinations
TVs with cable channels
Wardrobes/closets, refrigerators, and microwaves
Languages
English, French, Hungarian, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)
Social distancing
Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet
Parking and transportation
Free self parking on site
Food and drink
Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
Things to do
Fitness center
Indoor pool
Family friendly
Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Refrigerator
Rollaway/extra beds (surcharge)
Conveniences
Elevator
Free newspapers in lobby
Front-desk safe
Guest services
24-hour front desk
Change of towels (on request)
Housekeeping (weekly)
Laundry facilities
Multilingual staff
Business services
Business center
Meeting rooms - 3
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of CAD 25 per accommodation, per day
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Rollaway/extra beds are available for CAD 10.0 per night
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Pet fee: CAD 25 per accommodation, per day
Service animals are exempt from fees
Rollaway bed fee: CAD 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Holiday Inn Express Ottawa East Orleans Hotel
Holiday Inn Express Orleans Hotel
Holiday Inn Express Ottawa East Orleans
Holiday Inn Express Orleans
Holiday Inn Express Suites Ottawa East Orleans
Frequently asked questions
Does Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel have a pool?
Yes, this property has an indoor pool.
How much does it cost to stay at Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel?
As of Mar 23, 2023, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel on Mar 26, 2023 start from CA $140.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel pet-friendly?
Yes, pets are allowed at this property. There's a fee of CAD 25 per accommodation, per day. Service animals are exempt from fees.
How much is parking at Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel?
Self parking is free at this property.
What time is check-in at Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel?
Check-in is from 3 PM - anytime.
What time is check-out at Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel?
Check-out is at 11 AM.
Where is Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel located?
Located in Orleans, this hotel is within 2 mi (3 km) of Place D'Orleans Shopping Center, Princess Louise Falls, and Petrie Island Park. Hiawatha Park & Conservation Area and White Sands Golf Course are also within 3 mi (5 km).
Can I cancel my reservation for free at Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel and receive a full refund?
Yes, Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.
Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel Reviews
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Rating 10 - Excellent. 592 out of 1002 reviews" "
10 - Excellent
592
" "10 - Excellent 59%
Rating 8 - Good. 320 out of 1002 reviews" "
8 - Good
320
" "8 - Good 32%
Rating 6 - Okay. 54 out of 1002 reviews" "
6 - Okay
54
" "6 - Okay 5%
Rating 4 - Poor. 21 out of 1002 reviews" "
4 - Poor
21
" "4 - Poor 2%
Rating 2 - Terrible. 15 out of 1002 reviews" "
2 - Terrible
15
" "2 - Terrible 1%
9.1/10
Cleanliness
9.1/10
Staff & service
8.7/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
4/10 Poor
Dereje
Travelled with family
Mar 23, 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Freindly people and neat but lack of room service, small swimming pool, inconvenient place and poor breakfast
Stains on the sofas and beds, smelly carpets, and washrooms were dirty. Our first time staying at holiday inn and very disappointing one. Breakfast seemed like just for face saving with disposable/ plastic utensils.
Only good thing was front counter staff very polite and welcoming.