Ratings based on 666 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
96% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
for Everyone
by A verified traveller from Underhill Center, VT

Nice hotel with a 15 minute walk to Ottawa.

Posted 11-Feb-2016
Pros: Staff were friendly and it had descent restaurant and bar area.
Cons: Not charging $15.00 per day for parking!
Location: The hotel was convenient and easy to get to but still close to Ottawa. It is also directly across the street from the National History Museum and IMAX
We were only going to stay a couple of days but decided to stay a week because the cross-country skiing was so good and it was relatively close to the happenings at the 2016 Winterlude. We walked into Ottawa a few nights from the Hotel and it was only 15 minutes to the main entrance of Gatineau Park in Chelsea or 10 minutes to the most southern end of the park.
4 out of 5
by A verified traveller from Lincoln, Ontario

Nice Hotel but Small Parking

Posted 2-Feb-2016
Pros: The beds were comfortable and room spacious.
Cons: Everything is expensive. $15 a night for parking, $15 if you want to use a microwave, and the restaurant downstairs is incredibly expensive.
Location: Right across the street from Canadian History museum, close to Parliament. Some restaurants nearby. Nothing open after 6pm.
The stay was alright, the room was clean and relatively updated. WiFi signal was good, and the view was great. My only issue was the parking situation, and it truly causes me to look elsewhere next time I stay in the area. The underground parking garage is tiny, like it was designed for motorcycles. The garage entrance cannot accommodate 2 vehicles, and even worse if someone is trying to enter and exit at the same time. There's no room to back up inside to move out of the way. The parking garage also has no mirrors around the corners, so you have to assume no one is coming around the impossibly tight corners because you can't tell. We would have parked outside for the most part, but the lack of shovelling made it impossible to see the lines for spaces, and all the 'Small car parking' spots with clearly visible signage were taken up by massive SUVs and pickup trucks. The non-paid parking spots for passenger drop off were always filled with the same 5 vehicles despite the signs saying 15 minute parking. We had to park and lug our bags and 2 year old in the cold and snow to get to the entrance since no enforcement of their drop off zone was made. It was so convoluted that a small fender bender happened right in front of the entrance Friday afternoon and two groups of guests were screaming at each other.
3 out of 5
by A verified traveller from Montréal

Posted 30-Jan-2016
Pros: Propreté de la chambre, possibilité d'avoir un coupon de 5$ de rabais au restaurant si on ne demande pas à la femme de chambre de faire le ménage.
Cons: Le restaurant de l'hôtel est cher (surtout pour le petit-déjeuner). Les vestiaires de la piscine intérieure n'étaient pas chauffés.
Location: Proximité des édifices gouvernementaux, qualité des restaurants à proximité. Les soirs, samedis et dimanches le quartier est désert.
Beaucoup de bruit dans la nuit à cause de la présence d'un congrès réunissant des jeunes. Les portes des chambres sont peu insonorisées, ce qui a rendu le sommeil difficile. Les autres prestations de service étaient correctes.
4 out of 5
for Everyone
by A verified traveller from Vancouver

Hotel at the center of Gatineau and Ottawa

Posted 8-Jan-2016
A very clean and ideally located hotel, large room, nice view of Museum of History and city, with a friendly, bilingual staff and gym facilities.
4 out of 5
for Everyone
by A verified traveller from Ottawa

Nice hotel on Gatineau

Posted 7-Jan-2016
Pros: Clean friendly
Cons: room size, renovation quality
Location: near Ottawa but on the other side of the river which is a tad less interesting. Close to the museum of civilization
Room was clean and pleasant. It was a tad shorter in ceiling than I had expected and a bit closed in, but it could just have been that room. It was newly renovated but there were some dark corner areas that it showed it was needed. Overall I liked it
4 out of 5
for Everyone
by A verified traveller from LavalQuébec

Hôtel près Musée Civilisation

Posted 6-Jan-2016
Parfaite localisation et excellentes facilités de parking
5 out of 5
for Everyone
by A verified traveller from Cleveland, Ohio

Excellent accomodations and great value

Posted 5-Jan-2016
Pros: Excellent facility. Spacious room.
Location: Across the street from Canadian HIstory Museum. I usually dine at restaurants on Laval, just a short walk from hotel.
When I travel to Ottawa I usually stay at this hotel. Convenient location to downtown. Good restaurants nearby on Laval a couple of blocks over. Great view of Ottawa skyline from my seventh floor room. Convenient parking in surface lot.
4 out of 5
for Everyone
by A verified traveller from mirabel

Bel hôtel bien situé

Posted 5-Dec-2015
Pros: belle literie
Cons: stationnement gratuit
Location: musée et Ottawa de l`autre coté du pont
Nous avons passé un séjour agréable a cet hôtel les chambres sont rénové et très tendance un bel accueil du personnel un seul bémol lors de notre séjour il y avait 5 équipes de hockey qui résidaient a l`hôtel avec des jeunes qui jouaient au hockey dans les couloirs cela était assez bruyant merci pourquoi ne pas les concentré tous sur la même étage ces (kids)
4 out of 5
for Everyone
by A verified traveller

Gatineau area hotel was very good

Posted 1-Dec-2015
Pros: Beautiful,wonderful staff,great food,great refreshments
Cons: Hotel should be aware if hockey teams coming in,they should put non hockey team guests on a different floor.
Location: Casino nearby
Great except for young hockey teams staying there also and they were quite loud at some time in the evening
4 out of 5
for Everyone
by A verified traveller from port hope, on

Great stay

Posted 23-Nov-2015
Front desk was polite and helpful. Great room with nice view and close to good food :)