Ratings based on 830 Verified Reviews

4.2 out of 5
91% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller

Clean, Convenient & Comfortable

Posted 3-Jun-2017
My preferred hotel when staying in Ottawa. 15 minute walk across bridge takes you to Government offices, Parliament, Byward Market and Downtown. On quiet side of river for the rest of your day. Rooms are clean, well equipped and comfortable. The restaurant is just okay - not bad, not great - but the staff are friendly and helpful. This is not a luxury hotel, but a practical easy pleasant place to stay when in Ottawa for work. If it's important to you, it adds some walking to each day and time outside before and after work. Otherwise it's a quick cab ride across the bridge.
5 out of 5
by Gilles

This traveller left a rating score only Posted 16-Mar-2017 on Hotels
3 out of 5
by A verified traveller

Small rooms and nothing to do nearby.

Posted 13-Mar-2017
Pool closed weekdays 11-5! Weekends 1-5! Parking garage is barely tall enough to stand in and hard to navigate. Then getting in to the hotel from the underground parking garage is a guessing game of random unmarked doors.
4 out of 5
Recommended
for Everyone
by A verified traveller from Winnipeg

Friendly staff

Posted 10-Mar-2017
Very friendly staff, food at the restaurant was great.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 27-Feb-2017
Nice place. Friendly staff. Pool needs some repair. It would be nice to have a Jacuzzis.
5 out of 5
by Michael

This traveller left a rating score only Posted 24-Feb-2017 on Hotels
5 out of 5
by Dwight Campbell from Elginburg

Four Points exceeded most expectations

Posted 19-Feb-2017 on Hotels
Friendly hospitable staff. Quiet room on a busy holiday weekend. Our only complaint would be after paying for parking and returning late there were no parking spots available. We had to find parking in a lot across the street. Seems they should assign numbered spots for guests that pay for parking.
4 out of 5
by A verified traveller

Posted 10-Feb-2017 on Hotels
I have had frequent stays at this hotel. Excellent service to date.
5 out of 5
by Adele

convenient to Palais du congrais

Posted 23-Jan-2017 on Hotels
The best was that we had a evnt on the weekend at the palais du congrais and we did not need to bring our coats or anythign for the hotel had a passage way to the venue and back to the hotel. That was exceelent! Will be back there for sure!
5 out of 5
by Svetlina

Posted 16-Jan-2017 on Hotels
Room was very clean and comfortable, very nice and friendly stuff