Reception

Reviews of Arc The Hotel

4 out of 5
Arc The Hotel
140 Slater St, Ottawa, ON

Reviews

7.6

Good

Rating 10 - Excellent. 336 out of 1007 reviews" "
Rating 8 - Good. 330 out of 1007 reviews" "
Rating 6 - Okay. 179 out of 1007 reviews" "
Rating 4 - Poor. 107 out of 1007 reviews" "
Rating 2 - Terrible. 55 out of 1007 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Adrienne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet boutique hotel with all the ammenities. Professional, friendly staff that go out of their way to make your stay comfortable.Close to stores, and transit. I thoroughly enjoyed my stay and would definitely return.
Stayed 2 nights in Mar 2024
Response from Guest Services on Mar 28, 2024
Thank you so much for your feedback regarding your recent stay at Arc The Hotel. We appreciate your feedback and we will share your feedback with our team and management. Again, thank you for choosing Arc The.Hotel Ottawa. We look forward to see you again next time when you come back to Ottawa.

6/10 Okay

Kyle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased with the service we received from the hotel. We had the corner suite and were very pleased and surprised with the amount of room. Only 2 downfalls. 1: you can only park after you check in and there is not much street parking in order to do this. Very limited parking spots in the garage and was very tight. 2: the connecting room beside us where the door is, the wall seemed very thin as we could hear our neighbours having a time VERY clearly for well over 3 hours. Does not seem like there is much sound proofing. Besides the above two, everything at this hotel was very pleasant and we would return.
Stayed 1 night in Mar 2024
Response from Guest Services on Mar 25, 2024
Thank you so much for your feedback regarding your recent stay at Arc The Hotel. We appreciate your feedback and we will share your feedback with our team and management. Again, thank you for choosing Arc The.Hotel Ottawa. We look forward to see you again next time when you come back to Ottawa.

4/10 Poor

Catherine

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Clean & quiet. Room was quite small. Check-in was very slow.
Stayed 2 nights in Mar 2024
Response from Guest Services on Mar 10, 2024
Thank you so much for your feedback regarding your recent stay at Arc The Hotel. We appreciate your feedback and we will share your feedback with our team and management. Again, thank you for choosing Arc The.Hotel Ottawa. We look forward to see you again next time when you come back to Ottawa.

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Guest Services on Mar 5, 2024
Thank you so much for your feedback regarding your recent stay at Arc The.Hotel Ottawa. We appreciate your feedback and we will share your feedback with our team and management. Again, thank you for choosing Arc The.Hotel Ottawa. We look forward to see you again next time when you come back to Ottawa.

8/10 Good

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottawa boring city. Hotel can’t do anything for that.
Stayed 1 night in Mar 2024
Response from Guest Services on Mar 3, 2024
Thank you so much for your feedback regarding your recent stay at Arc The Hotel. We appreciate your feedback and we will share your feedback with our team and management. Again, thank you for choosing Arc The.Hotel Ottawa. We look forward to see you again next time when you come back to Ottawa.

10/10 Excellent

luke j

Liked: Amenities
Disliked: Property conditions & facilities
I was expecting a little bit better facilities. It doesn’t smell great and it looks pretty beat up. Definitely not like the pictures.
Stayed 1 night in Mar 2024
Response from Guest Services on Mar 3, 2024
Thank you so much for your feedback regarding your recent stay at Arc The Hotel. We appreciate your feedback and we will share your feedback with our team and management. Again, thank you for choosing Arc The.Hotel Ottawa. We look forward to see you again next time when you come back to Ottawa.

10/10 Excellent

mia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Guest Services on Mar 2, 2024
Thank you so much for your feedback regarding your recent stay at Arc The Hotel. We appreciate your feedback and we will share your feedback with our team and management. Again, thank you for choosing Arc The.Hotel Ottawa. We look forward to see you again next time when you come back to Ottawa.

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel were excellent. Extremely helpful. The hotel was clean and comfortable. Excellent value for the money. Would definitely stay again.
Stayed 1 night in Feb 2024
Response from Guest Services on Feb 25, 2024
Thank you so much for your feedback regarding your recent stay at Arc The Hotel. We appreciate your feedback and we will share your feedback with our team and management. Again, thank you for choosing Arc The.Hotel Ottawa. We look forward to see you again next time when you come back to Ottawa

10/10 Excellent

Bandana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Guest Services on Feb 25, 2024
Thank you so much for your feedback regarding your recent stay at Arc The.Hotel Ottawa. We appreciate your feedback and we will share your feedback with our team and management. Again, thank you for choosing Arc The.Hotel Ottawa. We look forward to see you again next time when you come back to Ottawa.

10/10 Excellent

Samer, Amman

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location . Staff
Stayed 1 night in Feb 2024
Response from Guest Services on Feb 21, 2024
Thank you so much for your feedback regarding your recent stay at Arc The.Hotel Ottawa. We appreciate your feedback and we will share your feedback with our team and management. Again, thank you for choosing Arc The.Hotel Ottawa. We look forward to see you again next time when you come back to Ottawa.

6/10 Okay

Stephanie

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The bed was cozy but for a king premier room it was VERY basic and washroom was small and VERY outdated! Not to mention the bathroom didnt seem super clean either! There was hair on the shower walls and shower walls were also dirty. The floor of the shower/tub seemed dirty as well, had a grimmy feeling. Made me wonder if the sheets and towels were actually changed. Food menu wasn't very broad and for good restaurants you had to walk a good 20 mins. Aside from that it was an average stay, i expected more honestly from the value of the hotel. It was pricey for an average hotel.
Stayed 2 nights in Feb 2024
Response from Guest Services on Feb 18, 2024
Thank you so much for your feedback regarding your recent stay at Arc The.Hotel Ottawa. We appreciate your feedback and we will share your feedback with our team and management. Again, thank you for choosing Arc The.Hotel Ottawa. We look forward to see you again next time when you come back to Ottawa.

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was helpful and friendly.
Stayed 1 night in Feb 2024
Response from Guest Services on Feb 19, 2024
Thank you so much for your feedback regarding your recent stay at Arc The.Hotel Ottawa. We appreciate your feedback and we will share your feedback with our team and management. Again, thank you for choosing Arc The.Hotel Ottawa. We look forward to see you again next time when you come back to Ottawa.

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick stay was clean and good location
Stayed 1 night in Feb 2024
Response from Guest Services on Feb 16, 2024
Thank you so much for your feedback regarding your recent stay at Arc The.Hotel Ottawa. We appreciate your feedback and we will share your feedback with our team and management. Again, thank you for choosing Arc The.Hotel Ottawa. We look forward to see you again next time when you come back to Ottawa.

6/10 Okay

Rafael

Stayed 1 night in Feb 2024
Response from Guest Services on Mar 20, 2024
Thank you so much for your feedback regarding your recent stay at Arc The Hotel. We appreciate your feedback and we will share your feedback with our team and management. Again, thank you for choosing Arc The.Hotel Ottawa. We look forward to see you again next time when you come back to Ottawa.

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Guest Services on Feb 12, 2024
Thank you so much for your feedback regarding your recent stay at Arc The.Hotel Ottawa. We appreciate your feedback and we will share your feedback with our team and management. Again, thank you for choosing Arc The.Hotel Ottawa. We look forward to see you again next time when you come back to Ottawa.

10/10 Excellent

Nathaniel, toronto

Stayed 1 night in Jan 2024
Response from Guest Services on Mar 20, 2024
Thank you so much for your feedback regarding your recent stay at Arc The Hotel. We appreciate your feedback and we will share your feedback with our team and management. Again, thank you for choosing Arc The.Hotel Ottawa. We look forward to see you again next time when you come back to Ottawa.

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Guest Services on Feb 7, 2024
Thank you so much for your feedback regarding your recent stay at Arc The.Hotel Ottawa. We appreciate your feedback and we will share your feedback with our team and management. Again, thank you for choosing Arc The.Hotel Ottawa. We look forward to see you again next time when you come back to Ottawa.

4/10 Poor

Anton

Stayed 1 night in Feb 2024
Response from Guest Services on Mar 20, 2024
Thank you so much for your feedback regarding your recent stay at Arc The Hotel. We appreciate your feedback and we will share your feedback with our team and management. Again, thank you for choosing Arc The.Hotel Ottawa. We look forward to see you again next time when you come back to Ottawa.

8/10 Good

Robbin

Business traveller
Liked: Staff & service, property conditions & facilities
great access to downtown facilities and dining
Stayed 1 night in Jan 2024
Response from Guest Services on Feb 4, 2024
Thank you so much for your feedback regarding your recent stay at Arc The Hotel. We appreciate your feedback and we will share your feedback with our team and management. Again, thank you for choosing Arc The.Hotel Ottawa. We look forward to see you again next time when you come back to Ottawa.

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service
The front desk staff were incredibly patient and kind. Eased my nerves as I ran into some complications. They were accommodating and carried warm smiles. Lovely team.
Stayed 1 night in Feb 2024
Response from Guest Services on Feb 4, 2024
Thank you so much for your feedback regarding your recent stay at Arc The Hotel. We appreciate your feedback and we will share your feedback with our team and management. Again, thank you for choosing Arc The.Hotel Ottawa. We look forward to see you again next time when you come back to Ottawa.

10/10 Excellent

Daniel Namato

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Jan 2024
Response from Guest Services on Jan 22, 2024
Thank you very much for your kind review. We are delighted to hear that you had a wonderful experience during your recent stay at Arc The Hotel. Your feedback is greatly appreciated, and we will certainly share your review with our dedicated team and management. If there is anything further we can assist you with or any additional information you may require, please do not hesitate to reach out to us. Once again, we extend our sincere gratitude for choosing Arc The.Hotel Ottawa, and we look forward to welcoming you back to Ottawa on your next visit.

8/10 Good

Lucy

Travelled with partner
Liked: Cleanliness, staff & service
Hotel room is nice and clean, the room is on the smaller side, but still nice. Beds are comfy and staff is very friendly. Most hotels have an option to rent movies or something, this does not and has basic cable leaving TV options very limited. Overall a good hotel for a short stay!
Stayed 1 night in Jan 2024
Response from Guest Services on Jan 20, 2024
Thank you so much for your feedback regarding your recent stay at Arc The.Hotel Ottawa. We will share your comments with our team and management. Please let us know if you require any further information.

8/10 Good

MARIE GERALDE

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Guest Services on Jan 20, 2024
Thank you so much for your feedback regarding your recent stay at Arc The.Hotel Ottawa. We will share your comments with our team and management. Please let us know if you require any further information.

8/10 Good

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Guest Services on Dec 30, 2023
Thank you so much for your feedback regarding your recent stay at Arc The Hotel. Your feedback is important for us. We will share your feedback with our team and management. Again, thank you for choosing Arc The Hotel. We look forward to see you again next time when you come back to Ottawa.

10/10 Excellent

Ghislaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The proprety is well located. My room was clean and bed was comfortable.
Stayed 2 nights in Dec 2023
Response from Guest Services on Dec 30, 2023
Thank you very much for your kind review. We are delighted to hear that you had a wonderful experience during your recent stay at Arc The Hotel. Your feedback is greatly appreciated, and we will certainly share your review with our dedicated team and management. If there is anything further we can assist you with or any additional information you may require, please do not hesitate to reach out to us. Once again, we extend our sincere gratitude for choosing Arc The Hotel, and we look forward to welcoming you back to Ottawa on your next visit.

4/10 Poor

Garrett

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from Rachel GSA on Dec 28, 2023
Thank you so much for your feedback regarding your recent stay at Arc The Hotel. We appreciate and will share your feedback with our team and management. Again, thank you for choosing Arc The Hotel. We look forward to see you again next time when you come back to Ottawa.

4/10 Poor

James

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
there was no hot water. Typically you want a hotel for a bed and a shower, so hot water is half the offering.
Stayed 1 night in Dec 2023
Response from Guest Services on Dec 22, 2023
Thank you so much for your review. We greatly appreciate your time to provide us with this valuable feedback. We are very sorry to hear that you didn’t have a great experience in our hotel. We have taken your feedback on board, and we will strive to make improvements accordingly. To further show our deepest apologies and gratitude, we wish to contact you personally to discuss this further. Please let us know if we can help you with any information.

10/10 Excellent

Belinde, Kirkland

Stayed 1 night in Dec 2023
Response from Guest Services on Jan 5, 2024
Thank you so much for your feedback regarding your recent stay at Arc The Hotel. Your feedback is important for us. We will share your feedback with our team and management. Again, thank you for choosing Arc The Hotel. We look forward to see you again next time when you come back to Ottawa.

10/10 Excellent

Diksha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Loved the rooms
Stayed 1 night in Dec 2023
Response from Guest Services on Dec 15, 2023
Thank you very much for your kind review. We are delighted to hear that you had a wonderful experience during your recent stay at Arc The Hotel. Your feedback is greatly appreciated, and we will certainly share your review with our dedicated team and management. If there is anything further we can assist you with or any additional information you may require, please do not hesitate to reach out to us. Once again, we extend our sincere gratitude for choosing Arc The Hotel, and we look forward to welcoming you back to Ottawa on your next visit.

10/10 Excellent

Svetlana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Guest Services on Dec 12, 2023
Thank you so much for you feedback regarding your recent stay at Arc The.Hotel Ottawa. We will share your feedback with our team and management. Please let us know if we can help you with any other information.

10/10 Excellent

Rami

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Guest Services on Feb 6, 2024
Thank you very much for your kind review. We are delighted to hear that you had a wonderful experience during your recent stay at Arc The Hotel. Your feedback is greatly appreciated, and we will certainly share your review with our dedicated team and management. If there is anything further we can assist you with or any additional information you may require, please do not hesitate to reach out to us. Once again, we extend our sincere gratitude for choosing Arc The.Hotel Ottawa, and we look forward to welcoming you back to Ottawa on your next visit.

6/10 Okay

Camille

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The restaurant in the hotel was closed. The bathroom was small. They were no extra towels or toilet paper available in the room.
Stayed 1 night in Dec 2023
Response from Guest Services on Dec 8, 2023
Thank you so much for your review. We greatly appreciate your time to provide us with this valuable feedback. We are very sorry to hear that you didn’t have a great experience in our hotel. We have taken your feedback on board, and we will strive to make improvements accordingly. To further show our deepest apologies and gratitude, we wish to contact you personally to discuss this further. Please let us know if we can help you with any information

2/10 Terrible

Elliott

Travelled with family
Disliked: Property conditions & facilities
They add on “resort fees” at time of check out! Nothing is discussed at time of check in.
Stayed 2 nights in Dec 2023
Response from Guest Services on Dec 6, 2023
Thank you very much for providing feedback on your recent stay at Arc The Hotel. Your feedback holds significant importance for us. If you have made a reservation through a third party, please note that an additional resort fee of 9.99 + tax per night will be applied to your reservation. Should you have any inquiries, please do not hesitate to reach out.

10/10 Excellent

Aaron Harold

Stayed 1 night in Dec 2023
Response from Guest Services on Dec 7, 2023
Thank you so much for your feedback regarding your recent stay at Arc The.Hotel Ottawa. Your feedback is truly important to us. We will share your feedback with our team and management. We will look forward to seeing you again next time when you come to Ottawa.

2/10 Terrible

Education

Stayed 2 nights in Dec 2023
Response from Guest Services on Dec 25, 2023
Thank you so much for your review. We greatly appreciate your time to provide us with this valuable feedback. We are very sorry to hear that you didn’t have a great experience in our hotel. We have taken your feedback on board, and we will strive to make improvements accordingly. To further show our deepest apologies and gratitude, we wish to contact you personally to discuss this further. Please let us know if we can help you with any information.

6/10 Okay

Kahina

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
The neighbors were very load and the ice machine was just next to our door and the noise was sooo load.. We had to pay extra fees at the end of the stay because we booked through expedia! 12$ extra.
Stayed 1 night in Dec 2023
Response from Guest Services on Dec 5, 2023
Thank you so much for your review. We greatly appreciate your time to provide us with this valuable feedback. We are very sorry to hear that you didn’t have a great experience in our hotel. We have taken your feedback on board, and we will strive to make improvements accordingly. To further show our deepest apologies and gratitude, we wish to contact you personally to discuss this further. Please let us know if we can help you with any information

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super nice, and omg the bed was so comfy
Stayed 1 night in Dec 2023
Response from Guest Services on Dec 5, 2023
Thank you very much for your kind review. We are delighted to hear that you had a wonderful experience during your recent stay at Arc The Hotel. Your feedback is greatly appreciated, and we will certainly share your review with our dedicated team and management. If there is anything further we can assist you with or any additional information you may require, please do not hesitate to reach out to us. Once again, we extend our sincere gratitude for choosing Arc The Hotel, and we look forward to welcoming you back to Ottawa on your next visit.

10/10 Excellent

Ryan, Toronto

Stayed 1 night in Nov 2023
Response from Guest Services on Dec 22, 2023
Thank you so much for your feedback regarding your recent stay at Arc The Hotel. We appreciate and will share your feedback with our team and management. Again, thank you for choosing Arc The Hotel. We look forward to see you again next time when you come back to Ottawa.

10/10 Excellent

Roma

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. I didn’t like that you had to prepay for the property which did not allow you flexibility.
Stayed 2 nights in Nov 2023
Response from Guest Services on Nov 28, 2023
Thank you so much for you feedback regarding your recent stay at Arc The Hotel. We will share your feedback with our team and management. For Expedia, you can select hotel collect when you book your reservation next time. Please let us know if you need any further information. We look forward to see you next time when you come back to Ottawa!

10/10 Excellent

Rene & Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
Great value!
Stayed 1 night in Nov 2023
Response from Guest Services on Nov 28, 2023
Thank you so much for your 5/5 review regarding your recent stay at Arc The Hotel. We will share your feedback with our team and management. Please let us know if you need any information. Again, thank you for choosing Arc The Hotel. We look forward to see you next time when you come to Ottawa!

10/10 Excellent

Michael

Stayed 1 night in Nov 2023
Response from Guest Services on Dec 17, 2023
Thank you so much for you feedback regarding your recent stay at Arc The.Hotel Ottawa. We will share your feedback with our team and management. Please let us know if we can help you with any other information.

8/10 Good

Kurt

Business traveller
Liked: Cleanliness, staff & service
Good value and experience for the money (when you buy a premium room). I've stayed here twice now, it will likely be my Ottawa accommodation for some time. Service is decent, but there is a clear pattern of faulty card readers which makes re-entering one's room a hassle. I hope the problem is resolved by the time I return.
Stayed 1 night in Nov 2023
Response from Guest Services on Nov 22, 2023
Thank you for sharing your feedback regarding to your recent stay at Arc The Hotel. We will share your feedback with our team and management. Please let us know if we can help you with any other information. Again, thank you for staying at Arc The Hotel!

10/10 Excellent

Flavia Monteiro Buratto

Stayed 2 nights in Nov 2023
Response from Guest Services on Dec 11, 2023
Thank you so much for your feedback regarding your recent stay at Arc The.Hotel Ottawa. Your feedback is truly important to us. We will share your feedback with our team and management. We will look forward to seeing you again next time when you come to Ottawa.

4/10 Poor

Shayla

Travelled with family
Disliked: Amenities, property conditions & facilities
Breakfast was terrible. Should be better quality for a newer hotel
Stayed 2 nights in Nov 2023
Response from Guest Services on Nov 17, 2023
Thank you so much for your review. We greatly appreciate your time to provide us with this valuable feedback. We are very sorry to hear that you didn’t have a great experience in our hotel. We have taken your feedback on board, and we will strive to make improvements accordingly. To further show our deepest apologies and gratitude, we wish to contact you personally to discuss this further. Please let us know if we can help you with any information.

4/10 Poor

Verified traveller

Business traveller
Disliked: Room comfort
Unimpressed and will not stay at the Arc again. Room was small. Virtually no natural light. Choice of too warm or too cold with a noisy air conditioning unit. Noisy ice maker down the hall. Booking made on my behalf through a third party booking service did not include a mandatory‘sustainability fee’ only payable at the hotel with no explanation as why this was not disclosed at time of booking nor what the purpose of the fee was for. Front desk would not credit my Areoplan account claiming that only the person booking could claim that. Hot water temp was barely adequate. One positive: a good exercise facility.
Stayed 2 nights in Nov 2023
Response from Guest Services on Nov 16, 2023
Thank you so much for your review. We greatly appreciate your time to provide us with this valuable feedback. We are very sorry to hear that you didn’t have a great experience in our hotel. We have taken your feedback on board, and we will strive to make improvements accordingly. To further show our deepest apologies and gratitude, we wish to contact you personally to discuss this further. Please let us know if we can help you with any information.

6/10 Okay

Kondala, Jersey City

Stayed 3 nights in Nov 2023
Response from Guest Services on Nov 17, 2023
Thank you for taking time to share your feedback regarding your recent stay with us. We are going to share your feedback with our team and management. Please let us know if we can help you with any other information.

10/10 Excellent

Klaribel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, great staff and great location. Very safe area.
Stayed 3 nights in Nov 2023
Response from Guest Services on Nov 15, 2023
Thank you very much for your kind review. We are delighted to hear that you had a wonderful experience during your recent stay at Arc The Hotel. Your feedback is greatly appreciated, and we will certainly share your review with our dedicated team and management. If there is anything further we can assist you with or any additional information you may require, please do not hesitate to reach out to us. Once again, we extend our sincere gratitude for choosing Arc The Hotel, and we look forward to welcoming you back to Ottawa on your next visit.

8/10 Good

Annick

Stayed 1 night in Nov 2023
Response from Guest Services on Dec 5, 2023
Thank you very much for your kind review. We are delighted to hear that you had a wonderful experience during your recent stay at Arc The Hotel. Your feedback is greatly appreciated, and we will certainly share your review with our dedicated team and management. If there is anything further we can assist you with or any additional information you may require, please do not hesitate to reach out to us. Once again, we extend our sincere gratitude for choosing Arc The Hotel, and we look forward to welcoming you back to Ottawa on your next visit.

8/10 Good

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Guest Services on Nov 15, 2023
Thank you for sharing your feedback regarding to your recent stay at Arc The Hotel. We will share your feedback with our team and management. Please let us know if we can help you with any other information. Again, thank you for staying at Arc The Hotel!

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is expensive! If you are luck enough to get a spot in the hotel it is $25, but I was not. Instead I have to pay $53 per day across the street in an uncovered lot. The wine selection in the hotel lounge was low as they were out of things, but the service was great! Those two items were the only things that were less than.
Stayed 1 night in Nov 2023
Response from Guest Services on Nov 13, 2023
Thank you very much for your kind review. We are delighted to hear that you had a wonderful experience during your recent stay at Arc The Hotel. Your feedback is greatly appreciated, and we will certainly share your review with our dedicated team and management. If there is anything further we can assist you with or any additional information you may require, please do not hesitate to reach out to us. Once again, we extend our sincere gratitude for choosing Arc The Hotel, and we look forward to welcoming you back to Ottawa on your next visit.