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"Staff was very helpful. They went out and beyond. Facility was clean at all times. Would happily stay here again. 7-Eleven was walking distance away. Very convenient. Wish they would have vending machines within the different floor for easy access. "

"Fantastic place"

"This hotel was such a surprise. So much better than our previous hotel in Tokyo. It really is to be recommended. Just one JR metro stop from Kyoto central station so JR Pass ticket holders travel to and from free. No hesitation to use again"

"Beautiful and very friendly staff. Great location. Easy access to Kyoto. "

"This is a small onsen ryokan with limited amenities, compared to other ones we stayed before. The front desk staffs are very friendly and professional. The check in process was amazing! We were seated at the cafe enjoying tea and sweets while the staff explained the info to us. We were staying in the Nakagawa special room on the premium floor. Although the room is a bit small, the Nakagawa wooden furnitures/decorations are so unique and beautiful. The room has an open air onsen bath so we don’t have to go to the public one. However, the view is quite far from the lake and it’s not much to see. We had our dinners at the Japanese private dinning room overlooking the beautiful zen garden. Food was good and service was amazing. The lobby cafe offers really tasty cakes, which it’s a must-have. We also tried the massage, which was surprisingly good! Overall, We had a very good time staying in this onsen Ryokan."

"The staff was extremely nice and accommodating and our dinner was very fancy! "

"Nice place. Bare bones and you get what you Kay for. Staff is really nice and helpful. You should speak some Japanese. "

"Very nice hotel, very clean and safe, beautiful views. Excellent food. Would have stayed longer if our schedule allowed 5⭐️"

"Everything was good especially breakfast!!"