"I came in December, which is their low season, so I was basically one of the very few people staying at the hotel. The receptionist was only around for the check-in. The cleaning staff only showed up once. The rest of the time, they expect you to call if you need help, which is not realistic for foreign travellers, especially if you are not fluent in French or Italian. The building is locked, so basic safety is not an issue. However, when the internet went out, I had no way to contact anyone...