Ratings based on 109 Verified Reviews

4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
for Everyone
by A verified traveller from NY

Hotel with nice view of water

Posted 30-Aug-2017
Pros: View of Water
Cons: Stocking of items at breakfast buffet
The hotel is situated in a great spot on the water right near the heart of the little downtown area. Looks like they have updated the rooms and are still updating other parts of the hotel. I had two small issues with my stay. I booked a room with two queen beds with river view. When we went up to the room there was only one queen bed in the room. I called down and the woman told me well the sofa opens to another queen bed. I told her this was not acceptable! When you book a room with two beds you expect two beds not a bed and a sofa bed. She eventually said fine come down and we will switch the room but was a bit short with me. The second room was what we paid for and expected. Two queen beds, river view, updated bathroom, no complaints. Other issue, we went down to the continental included breakfast at 8:45 and there was basically no food left. Bacon tray was empty, limited fruit, limited bread left etc. so we had to go elsewhere to eat.
5 out of 5
for Everyone
by A verified traveller from clinton, NY

Hotel on canal. Nice view!

Posted 24-Aug-2017
Pros: Cleanliness
Cons: Maybe a little cheaper, but definitely would stay there again.
Location: We went for the Oswego Harborfest. Not too much to do in the area, but very relaxing.
Stayed for 2 nights. Staff is extremely polite & helpful. VERY clean. Breakfast is included & very good.
2 out of 5
by A verified traveller from toronto


Posted 7-Aug-2017
Pros: Beds comfortable
We stayed in the delux room which was nice however the room was a very long walk from the entrance doors and parking area. We slept in till around noon and and when we returned to our room later in the day it had not been made up or touched at all. When I called to the front desk they said they would send someone up however again when we returned later we found only a few towels tossed in the sink. Nothing else had been done. For over $200 a night in Oswego on a weeknight I was shocked and would not recommend this hotel or return. As well a cement factory across the harbor emits a constant humming noise that is very disturbing 24/7.
5 out of 5
by Andrea

This traveller left a rating score only Posted 7-Jun-2017 on Hotels
5 out of 5
by Regina

Unexpected Surprise on the Water

Posted 23-May-2017 on Hotels
We stayed here as a stop-off point traveling from PA to Ottawa, Canada. Very pleasantly surprised by the location and views of the water from the hotel. An added bonus was a delightful and delicious dinner at Alex's Restaurant in the hotel. Beautiful location also on the water. Would not hesitate to stay here again.
5 out of 5
by Kathie

This traveller left a rating score only Posted 21-May-2017 on Hotels
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 19-May-2017 on Hotels
5 out of 5
for Everyone
by A verified traveller

Great place to relax and enjoy!

Posted 12-Apr-2017
Loved the pool/ sauna area and the bar and food at their restaurant. Spotless and attractive environment!
5 out of 5
by stacy

Great stay!

Posted 6-Apr-2017 on Hotels
It was comfortable and welcoming.
5 out of 5
by Jennifer

This traveller left a rating score only Posted 28-Mar-2017 on Hotels