Lobby

Reviews of Scandic Oslo City

3.5 out of 5
Scandic Oslo City
Nr. 1 Europarådets Plass, Oslo

Reviews

9.0

Wonderful

Rating 10 - Excellent. 36 out of 60 reviews" "
Rating 8 - Good. 17 out of 60 reviews" "
Rating 6 - Okay. 6 out of 60 reviews" "
Rating 4 - Poor. 1 out of 60 reviews" "
Rating 2 - Terrible. 0 out of 60 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Siw

Stayed 2 nights in Mar 2024
Response from GM on Apr 22, 2024
Tusen takk :) Velkommen tilbake. MvhTheodor von PoratHotelldirektør

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay for me and my partner Great breakfast, friendly staff and room was just right for the price
Stayed 3 nights in Jan 2024
Response from GM on Jan 31, 2024
Dear ThomasThank you. So grateful that you take the time to write us a few words. Especially pleased to read the positive comments in regards to my colleagues. Always make me happt. :)Hope to see you back with us. BestTheodor von PoratGeneral Manager

8/10 Good

Walt, Salt Lake City

Travelled with family
Don’t try to drive to this hotel. Use the train or taxi.
Stayed 1 night in Oct 2023
Response from GM on Oct 13, 2023
Dear WaltMany thanks for writing us after your recent stay. Driving in most central location in Oslo might be somewhat of a challenge if you don't know the streets well. A lot of one way streets and often construction work. Train is definitely a great alternative. I hope you had a pleasant stay here with us. BestTheodor von PoratGeneral Manager

10/10 Excellent

WENDRICH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional Stay with Outstanding Service
My family and I recently had the pleasure of staying at Scandic Oslo City and I cannot speak highly enough of my experience. From the moment we arrived, we were greeted with warm smiles and genuine hospitality that set the tone for the entire stay. First and foremost, the staff, specially Albert, truly went above and beyond to ensure my comfort and satisfaction. Their professionalism, attentiveness, and willingness to assist with any request was remarkable. Albert and his team's dedication to providing outstanding service was evident in every interaction, making us feel like valued guests throughout our stay. The hotel itself exceeded my expectations in every aspect. The rooms were tastefully decorated, impeccably clean, and thoughtfully designed to maximize comfort and convenience. The attention to detail was evident, from the comfortable beds and linens to the well-appointed bathrooms stocked with high-quality toiletries. The dining options at Scandic Oslo City were equally impressive. The breakfast buffet was a delight, offering a wide variety of delicious and fresh options to suit every palate. The restaurant staff were friendly and efficient, ensuring a pleasant dining experience to start the day. In terms of location, Scandic Oslo City couldn't be better situated. It is conveniently located in the heart of the city center, so everything was very closed.
Stayed 3 nights in Sep 2023
Response from GM on Oct 10, 2023
Thank you so much for your kind words and wonderful appraisals of my colleagues. Wow. Ill be sure to share this with them. This really made my day. I do hope to see you back. BestTheodor von PoratGeneral Manager

10/10 Excellent

Isabella

Stayed 4 nights in Aug 2023
Response from GM on Sep 25, 2023
Thank you so much IsabelleI trust you had a pleasant stay here with us. Have a lovely day. BestTheodor von PoratGeneral Manager

10/10 Excellent

Kim

Stayed 1 night in Aug 2023
Response from GM on Sep 14, 2023
Many thanks Kim. 5 golden ones is fantastic. I trust you had a pleasant stay here with us. Welcome back. :) BestTheodor von PoratGeneral Manager

10/10 Excellent

Lise

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time at the hotel, was lucky and got a bigger room than I ordered so was very happy about that ☺️ the breakfast was great. I had a friend that joined and it was no problem adding her in my room.
Stayed 1 night in Mar 2024
Response from GM on Mar 25, 2024
Dear LiseSo glad to read this. Many thanks for your kind words. Great to hear you had such a pleasant stay. Welcome backbestTheodor von PoratGeneral Manager

6/10 Okay

Tobias

Liked: Cleanliness, staff & service, property conditions & facilities
Kallt på rummet Många störande ljud både inifrån hotellet och utifrån gatan. Stör sömnen
Stayed 2 nights in Jan 2024

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from GM on Dec 18, 2023
Tusen takk ElisabethDa håper jeg du/dere hadde det fint her hos oss. Velkommen tilbake. MvhTheodor von PoratHotelldirektør

10/10 Excellent

John-Inge

Stayed 1 night in Dec 2023
Response from GM on Dec 18, 2023
Tusen takk John-IngeDa håper og regner jeg med du/dere hadde det fint her hos oss. Velkommen tilbake. MvhTheodor von PoratHotelldirektør

10/10 Excellent

Oddvar

Stayed 1 night in Nov 2023
Response from GM on Dec 18, 2023
Tusen takk OddvarDa regner jeg med du/dere hadde det fint her hos oss. Velkommen tilbake. MvhTheodor von PoratHotelldirektør

8/10 Good

Kristin

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Dec 2023
Response from GM on Dec 15, 2023
Tusen takk KristinDa håper jeg dere hadde det fint hos oss. MvhTheodor von PoratHotelldirektør

8/10 Good

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from GM on Dec 12, 2023
Many thanks RitaI hope you enjoyed your stay here with us. BestTheodor von PoratGeneral Manager

8/10 Good

Weronika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
God velkomst og snill service
Stayed 2 nights in Dec 2023
Response from GM on Dec 11, 2023
Tusen takk WeronikaKort, men veldig hyggelig tilbakemelding. Ha en flott uke. Velkommen tilbake. MvhTheodor von PoratHotelldirektør

10/10 Excellent

Laila

Stayed 1 night in Dec 2023
Response from GM on Dec 5, 2023
Tusen takk LailaDa regner jeg med du/dere hadde det fint her hos oss. Ha en super uke og velkommen tilbake. MvhTheodor von PoratHotelldirektør

10/10 Excellent

Janne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Et nyoppusset koselig hotell med god seng, gode puter og god frokost. De som jobbet der var service innstilt og imøtekommende :) har vært her før og kommer gjerne igjen.
Stayed 2 nights in Nov 2023
Response from GM on Nov 22, 2023
Tusen takk Janne. Dette var veldig hyggelig å høre. Velkommen tilbake. MvhTheodor von PoratHotelldirektør

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from GM on Nov 17, 2023
Tusen takk RobertDa håper jeg du/dere hadde det fint her hos oss. Velkommen tilbake. MvhTheodor von PoratHotelldirektør

10/10 Excellent

Ragnar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from GM on Nov 14, 2023
Tusen takk RagnarDa regner jeg med at du/dere hadde det fint her hos oss. Velkommen tilbake. MvhTheodor von PoratHotelldirektør

10/10 Excellent

Jonas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra läge praktiskt och prisvärt samt grym personal
Stayed 1 night in Nov 2023
Response from GM on Nov 9, 2023
Thank you so much for such a nice feedback. Delighted to learn that you had a pleasant time here with us.Have a great day and welcome back. BestTheodor von PoratGeneral Manager

8/10 Good

Birgit Funding

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from GM on Oct 31, 2023
Thank you so much BirgitI trust you had a pleasant stay here with us. Have a lovely day. BestTheodor von PoratGeneral Manager

10/10 Excellent

Monica N

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flott
Vi hadde et flott opphold på Scandic, supert rom og super service. Veldig bra beliggenhet, og vi ble oppgradert da rommet vårt ikke var klart da vi kom etter innsjekkstid.
Stayed 2 nights in Oct 2023
Response from GM on Oct 24, 2023
Tusen takk MonicaSå utrolig hyggelig å høre. Håper vi får gleden av å ønske deg velkommen tilbake. Ha en super dag. MvhTheodor von PoratHotelldirektør

8/10 Good

Kjell Einar

Liked: Cleanliness, property conditions & facilities, room comfort
Mange forbedringspunkt.
Rommet hadde ikke vindu som kunne åpnes. Temperaturen var vanskelig å regulere. Kaldt på bad og varmt i rom. Håndklær måte jeg be å skiftet. Kopper og glass var ikke vasket.
Stayed 2 nights in Oct 2023
Response from GM on Oct 23, 2023
Tusen takk Kjell Einar for tilbakemelding. Dessverre så har vi noen rom hvor vindu ikke kan åpnes. Skulle gjerne ønske dette var mulig, men dessverre grunnet brannvernloven så har vi ikke lov fra Oslo Brann og Redningsetaten til å ha åpningmuligheter. Dette går på avstandtil vegg/bygg med fare for spredning. Varme på rom reguleres med radiator. Er et justerings hjul på venstre eller høyre side på radiator. Det skal være 25 grader på baderomsgulvet, men det kan hende denne var skrudd ned av en eller annen grunn. Beklager dette. Beklager for det andre du her nevner. Skal ta en prat med den aktuuelle avdelingen. Ha en strålende uke, så håper jeg vi sees igjen. MvhTheodor von PoratHotelldirektør

10/10 Excellent

Mats

Stayed 2 nights in Oct 2023
Response from GM on Oct 23, 2023
Tusen takk for vurdering. Håper du hadde det fint her hos oss. Ha en strålende uke. MvhTheodor von PoratHotelldirektør

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from GM on Oct 23, 2023
Dear guestMany thanks. :) Trust you had a pleasant stay with us. Welcome back. BestTheodor von PoratGeneral Manager

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from GM on Oct 23, 2023
Many thanks Mark for your rating. Judging from the 5 stars i trust you had a positive and pleasant stay here with us. Hope to see you back. BestTheodor von PoratGeneral Manager

4/10 Poor

Lennart

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Tyvärr dåligt denna gång
Hotellet är fint men ingen städning, tömma papperskorg, ordna ny toalettrulle och påfyllning av kaffe Har besökt detta hotell ett antal gånger tidigare och då har det varit jättebra
Stayed 3 nights in Oct 2023
Response from GM on Oct 18, 2023
Dear LennartThank you so much taking the time to write us a few words. Sorry to hear that your stay wasn't quite as good as it normally is. I will definitely look into the issues you mention here.We hope to see you again in the future.All the bestTheodor von PoratGeneral Manager

8/10 Good

Bente

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from GM on Oct 18, 2023
Tusen takk BenteDa håper jeg du/dere hadde det fint her hos oss. Velkommen tilbake. MvhTheodor von PoratHotelldirektør

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from GM on Oct 10, 2023
Tusen takk Kristin. Super vurdering. Håper vi ser deg igjen. MvhTheodor von Porat Hotelldirektør

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Alt bra, men litt små rom
Stayed 2 nights in Sep 2023
Response from GM on Oct 3, 2023
Tusen takk. Håper vi sees igjen. MvhTheodor von PoratHotelldirektør

8/10 Good

Trine

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from GM on Oct 2, 2023
Tusen takk TrineHåper dere hadde et fint opphold her hos oss. MvhTheodor von PoratHotelldirektør

10/10 Excellent

Linda

Stayed 1 night in Sep 2023
Response from GM on Oct 2, 2023
Tusen takk LindaDa tolker jeg det dithen at du har hatt det fint her hos oss. Velkommen tilbake. MvhTheodor von PoratHotelldirektør

10/10 Excellent

margaretha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra
Fint rom og gode senger. Litt trangt på rommet.
Stayed 1 night in Sep 2023
Response from GM on Oct 18, 2023
Tusen takk :) Så hyggelig å høre. Håper vi får gleden av å ønske deg velkommen tilbake, MvhTheodor von PoratHotelldirektør

8/10 Good

Helge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from GM on Sep 26, 2023
Tusen takk for hyggelig tilbakemelding. Ha en super dag sog velkommen tilbake. MvhTheodor von PoratHotelldirektør

6/10 Okay

Otto

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Sep 2023
Response from GM on Sep 25, 2023
Dear OttoMany thanks. I do hope, all in all you had a pleasant stay here with us. BestTheodor von PoratGeneral Manager

8/10 Good

Runar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sentralt, fint og dyrt.
Sentralt og godt sted å overnatte til for høy pris.
Stayed 1 night in Sep 2023
Response from GM on Sep 20, 2023
Tusen takk for tilbakemelding. Så fint å høre at du følte det var et godt sted å være. Prisene våre er konkurranse dyktige i dette området og avviker ikke noe fra resten av markedet. Kan forstå at det virker litt høyt i blant, men det går litt hånd i hånd med den genrelle prissøkningen. Håper vi får gleden av å ønske deg velkommen tilbake. Ha en super dag. MvhTheodor von PoratHotelldirektør

6/10 Okay

Rasmus

Stayed 2 nights in Sep 2023
Response from GM on Sep 18, 2023
Tusen takk Rasmus.Vanskelig å kommentere noe ettersom det ikke er noe konkret som står her, men håper dere alt i alt hadde et fint opphold. Ha en super uke og velkommen tilbake. MvhTheodor von PoratHotelldirektør