[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Prince Smart Inn Osaka Yodoyabashi Travelers can unwind after exploring Dotonbori's vibrant streets with rejuvenating Thai massages or meals at one of two restaurants in this central Osaka retreat ![Exterior](https://images.trvl-media.com/lodging/13000000/12840000/12830800/12830790/14e16535.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/13000000/12840000/12830800/12830790/22065325.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/13000000/12840000/12830800/12830790/c61e471e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property entrance](https://images.trvl-media.com/lodging/13000000/12840000/12830800/12830790/fb6bffaa.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast buffet](https://images.trvl-media.com/lodging/13000000/12840000/12830800/12830790/7f270dac.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Prince Smart Inn Osaka Yodoyabashi, in the heart of Osaka, offers a refreshing place to recharge. It features two restaurants, a business center, and a spa with Thai massages. Free in-room WiFi keeps guests connected, and previous visitors have praised the inn's good condition. 8.4 Very good ## Popular amenities - Housekeeping - 24/7 front desk - Parking included - Laundry - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Oct. 8 - Oct. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=12830790&PinnedHotelID=12830790&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=12830790&PinnedHotelID=12830790&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 9 - Oct. 10](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=12830790&PinnedHotelID=12830790&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=12830790&PinnedHotelID=12830790&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=12830790&PinnedHotelID=12830790&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=12830790&PinnedHotelID=12830790&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=12830790&PinnedHotelID=12830790&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=12830790&PinnedHotelID=12830790&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 10 of 10 rooms ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/13000000/12840000/12830800/12830790/b19cf346.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room, Non Smoking 7.8 Good 16 reviews ### Highlights Air conditioning Refrigerator Flat-screen TV Blackout drapes/curtains Premium bedding Bathrobes Bidet Shower/tub combination - 161 sq ft - Sleeps 2 - 1 Twin Bed ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/13000000/12840000/12830800/12830790/b19cf346.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room, Smoking 10.0 Exceptional 2 reviews ### Highlights Air conditioning Refrigerator Flat-screen TV Blackout drapes/curtains Premium bedding Bathrobes Bidet Shower/tub combination - 161 sq ft - Sleeps 2 - 1 Twin Bed ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/13000000/12840000/12830800/12830790/b19cf346.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ladies Single Room, Non Smoking ### Highlights Air conditioning Refrigerator Flat-screen TV Blackout drapes/curtains Premium bedding Bathrobes Bidet Shower/tub combination - 161 sq ft - Sleeps 2 - 1 Twin Bed ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/13000000/12840000/12830800/12830790/b19cf346.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Non Smoking (140cm Bed, 15m²) 10.0 Exceptional 1 review ### Highlights Air conditioning Refrigerator Flat-screen TV Blackout drapes/curtains Premium bedding Bathrobes Bidet Shower/tub combination - 161 sq ft - Sleeps 3 - 1 Twin Bed ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/13000000/12840000/12830800/12830790/b19cf346.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Smoking (140cm Bed, 15m²) 10.0 Exceptional 1 review ### Highlights Air conditioning Refrigerator Flat-screen TV Blackout drapes/curtains Premium bedding Bathrobes Bidet Shower/tub combination - 161 sq ft - Sleeps 3 - 1 Twin Bed ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/13000000/12840000/12830800/12830790/c61e471e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, Non Smoking 10.0 Exceptional 1 review ### Highlights Air conditioning Refrigerator Flat-screen TV Blackout drapes/curtains Premium bedding Bathrobes Bidet Shower/tub combination - 269 sq ft - Sleeps 3 - 2 Twin Beds ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/13000000/12840000/12830800/12830790/c61e471e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, Smoking ### Highlights Air conditioning Refrigerator Flat-screen TV Blackout drapes/curtains Premium bedding Bathrobes Bidet Shower/tub combination - 269 sq ft - Sleeps 3 - 2 Twin Beds ![Ladies Twin Room, Non Smoking](https://images.trvl-media.com/lodging/13000000/12840000/12830800/12830790/a8d0922f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ladies Twin Room, Non Smoking ### Highlights Air conditioning Refrigerator Flat-screen TV Blackout drapes/curtains Premium bedding Bathrobes Bidet Shower/tub combination - 194 sq ft - Sleeps 3 - 2 Twin Beds ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/13000000/12840000/12830800/12830790/ce94234d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Compact Twin Room, Non Smoking 8.0 Very good 1 review ### Highlights Air conditioning Refrigerator Flat-screen TV Blackout drapes/curtains Premium bedding Bathrobes Bidet Shower/tub combination - 204 sq ft - Sleeps 2 - 2 Large Twin Beds ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/13000000/12840000/12830800/12830790/ce94234d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Compact Twin Room, Smoking ### Highlights Air conditioning Refrigerator Flat-screen TV Blackout drapes/curtains Premium bedding Bathrobes Bidet Shower/tub combination - 204 sq ft - Sleeps 2 - 2 Large Twin Beds ## You may also like Ad ![Suite, River View, Corner | View from room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/111000000/110170000/110168900/110168840/a5e4a3dd_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Waldorf Astoria Osaka Kita - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FOsaka-Hotels-Prince-Smart-Inn-Osaka-Yodoyabashi.h12830790.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FOsaka-Hotels-Prince-Smart-Inn-Osaka-Yodoyabashi.h12830790.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C34.68974%2C135.49997&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=VvHv0xV2rFSYgUjD2EFxg6Jkdss=) 4-2-7 Koraibashi, Chuo-Ku, Osaka-Shi,, Osaka, Osaka, Osaka Prefecture, 541-0043 #### What's nearby - Orix Theater - 18 min walk - 1.5 km - Grand Front Osaka Mall - 2 min drive - 2.0 km - Dotonbori - 3 min drive - 3.0 km - Kyocera Dome Osaka - 4 min drive - 3.8 km - Osaka Castle - 7 min drive - 3.8 km #### Getting around - Yodoyabashi Station - 2 min walk - Higobashi Station - 7 min walk - Itami Airport (ITM) - 22 min drive #### Restaurants - ‪Starbucks - ‬4 min walk - ‪インデアンカレー - ‬4 min walk - ‪CAFE LEXCEL 御堂筋淀屋橋店 - ‬3 min walk - ‪TULLY'S COFFEE 淀屋橋店 - ‬2 min walk - ‪喫茶 クローネ - ‬3 min walk ## About this property ### Prince Smart Inn Osaka Yodoyabashi Hotel near Orix Theater Located close to Osaka International Convention Center and Osaka Station City, Prince Smart Inn Osaka Yodoyabashi provides dry cleaning/laundry services, a business center, and 2 restaurants. Treat yourself to a Thai massage or other spa services. Stay connected with free in-room WiFi. You'll also enjoy perks such as: - Free self parking - A front-desk safe, a vending machine, and 1 meeting room - Multilingual staff, a computer station, and an elevator - Guest reviews say good things about the overall condition Room features All 333 rooms offer comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes. Extra amenities include: - Bathrooms with bidets and shower/tub combinations - 32-inch flat-screen TVs with satellite channels - Refrigerators, coffee/tea makers, and heating ## Similar properties ![Reception](https://images.trvl-media.com/lodging/17000000/16860000/16857400/16857312/e1fbd487.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Ekichika Nagahoribashi Minami - Free WiFi - Air conditioning - Housekeeping - Microwave 8.0 Very good 252 reviews CA $80 CA $87 total Oct 14 - Oct 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=16857312&PinnedHotelID=16857312&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/89000000/88650000/88646500/88646401/f4472b0d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Prince Smart Inn Osaka Yodoyabashi Chuo - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.0 Very good 258 reviews CA $86 CA $94 total Nov 5 - Nov 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=88646401&PinnedHotelID=88646401&HadPinnedHotel=true®ionId=-1&adults=2) ![Seasonal outdoor pool](https://images.trvl-media.com/lodging/104000000/103810000/103808900/103808809/2d940585.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### APA Hotel & Resort Osaka Namba Ekimae Tower Naniwa - 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Pool - Spa - Free WiFi - Restaurant 8.6 Excellent 3,369 reviews CA $93 CA $112 total Nov 3 - Nov 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=78647457&PinnedHotelID=78647457&HadPinnedHotel=true®ionId=-1&adults=2) ![View from room](https://images.trvl-media.com/lodging/74000000/73460000/73453900/73453897/3fbe3b55.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Shinsaibashi ARTY Inn Minami - Spa - Free WiFi - Air conditioning - Parking available 9.2 Wonderful 270 reviews CA $114 CA $127 total Nov 4 - Nov 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=73453897&PinnedHotelID=73453897&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/64000000/63850000/63847800/63847742/b67c18dc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Smile Hotel Shinosaka Yodogawa - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.2 Wonderful 964 reviews CA $67 CA $75 total Nov 3 - Nov 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=63847742&PinnedHotelID=63847742&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Free self parking on site ### Food and drink - 2 restaurants ### Restaurants on site - Alfaro - Amanosachi, Yamanosachi ### Family friendly - In-room refrigerator - Laundry facilities ### Conveniences - 24-hour front desk - Guidebooks - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff ### Business services - Business center - Computer station - Meeting room ### Spa - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Elevator ### More - 1 building - 16 floors - Built in 2009 - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Bathrobes - Bidet - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - 32-inch flat-screen TV with satellite channels - Pay movies ### Food and drink - Coffee/tea maker - Refrigerator - Restaurant dining guides ### More - Air conditioning (climate-controlled) - Desk - Electrical adapters - Heating (climate-controlled) - Iron/ironing board on request - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: 1:00 AM Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Guests must be at least 20 years to stay in a smoking room. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A city tax may be collected at the property. The city tax ranges from JPY 100-500 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 5,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking. We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Noise-free guestrooms cannot be guaranteed Safety features at this property include a smoke detector and a security system Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file ### Property is also known as HOTEL UNIZO Osaka Yodoyabashi HOTEL UNIZO Yodoyabashi UNIZO Osaka Yodoyabashi UNIZO Yodoyabashi HOTEL UNIZO Osaka Yodoyabashi Prince Smart Osaka Yodoyabashi Prince Smart Inn Osaka Yodoyabashi Hotel Prince Smart Inn Osaka Yodoyabashi Osaka Prince Smart Inn Osaka Yodoyabashi Hotel Osaka ## Frequently asked questions ### Is Prince Smart Inn Osaka Yodoyabashi pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Prince Smart Inn Osaka Yodoyabashi? > Self parking is free at this property. ### What time is check-in at Prince Smart Inn Osaka Yodoyabashi? > Check-in start time: 2 PM; Check-in end time: 1:00 AM. ### What time is check-out at Prince Smart Inn Osaka Yodoyabashi? > Check-out is at noon. ### Where is Prince Smart Inn Osaka Yodoyabashi located? > Located in Chuo, this hotel is within 1 mi (2 km) of Osaka City Hall, Orix Theater, and Osaka International Convention Center. Osaka Station City and Grand Front Osaka Mall are also within 1 mi (2 km). Yodoyabashi Station is only a 2-minute walk and Higobashi Station is 7 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Prince Smart Inn Osaka Yodoyabashi Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.4 Cleanliness ### 8.2 Location ### 8.2 Staff & service ### 8.2 Eco-friendliness ### 8.2 Property conditions & facilities 10 - Excellent 360 8 - Good 454 6 - Okay 128 4 - Poor 49 2 - Terrible 9 ### 6/10 Okay #### Kirk Sep 6, 2022 Disliked: Property conditions & facilities When I am in Japan, Unizo is one hotel that I stay at. Im in Japan right not and have stayed at them for more than 25 days now. I was a little disappointed at this one looked a little tired and needs a clean up and renovation. The carpet in the lobby was very worn. Elevator doors needed to be cleaned. No upgrades for my staying so many days, which is dissappointing. ##### Kirk Stayed 4 nights in Aug 2022 ### 10/10 Excellent #### Hajime Sep 24, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities よく利用させていただいていますが、毎回気持ちよく滞在させてもらっています。 ##### Hajime Stayed 1 night in Sep 2022 ### 10/10 Excellent #### toshiyuki Sep 23, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### toshiyuki Stayed 2 nights in Sep 2022 ### 6/10 Okay #### ヒロエ Sep 21, 2022 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities ##### ヒロエ Stayed 1 night in Sep 2022 ### 8/10 Good #### Takayuki Sep 19, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 新しくてよかった コスパもあり ##### Takayuki Stayed 1 night in Sep 2022 ### 10/10 Excellent #### YUKAE Sep 10, 2022 ##### YUKAE Stayed 1 night in Sep 2022 ### 10/10 Excellent #### Toshiyuki Sep 10, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 細かい所にも気配りが感じられ非常に好印象でした。 ##### Toshiyuki Stayed 1 night in Sep 2022 ### 6/10 Okay #### Verified traveller Sep 9, 2022 Liked: Staff & service #### 安くて快適でしたが一点だけ。 近くにコンビニや飲食店もあります。御堂筋に近いですがビジネス街ですので夜間は静かでした。 部屋も清潔ですが24時間換気の換気音が大きかったです。ただ同じ日に宿泊した同僚は感じなかったそうなので部屋によるのかもしれません。 値段も安く次回も泊まりたいですが、9/30で閉館されるのが残念です。 ##### Verified traveller Stayed 1 night in Sep 2022 ### 4/10 Poor #### kazuhiro Sep 8, 2022 Disliked: Cleanliness, staff & service ホテルはビジネス街にあるため、個人差はあるが出張利用には立地がいい。一方で、ホテルスタッフの対応が人によって差がある印象を持った。コロナ禍、部屋の清潔さはコロナ対策にも通じると思う。さらなる改善に期待したい。 ##### kazuhiro Stayed 1 night in Sep 2022 ### 10/10 Excellent #### Mizuki Sep 4, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 駅から近いのに夜は静かでとても良かった。 周りの飲食店があまり営業していなかったので事前にリサーチしてから行くと良いかもしれない。 ##### Mizuki Stayed 1 night in Sep 2022 ### 8/10 Good #### HIDEHIKO Aug 30, 2022 Liked: Cleanliness, staff & service 駅近なのが最も良いところです。 ##### HIDEHIKO Stayed 1 night in Aug 2022 ### 8/10 Good #### ryusuke Aug 28, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### ryusuke Stayed 1 night in Aug 2022 ### 10/10 Excellent #### changmin Aug 27, 2022 ##### changmin Stayed 3 nights in Jul 2022 ### 8/10 Good #### masatoshi Aug 27, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### masatoshi Stayed 3 nights in Aug 2022 ### 8/10 Good #### KAWASHIMA Aug 24, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### KAWASHIMA Stayed 2 nights in Aug 2022 ### 10/10 Excellent #### ?? Aug 21, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 全体的に清潔でベッドやバスルームも広く、この大阪中心部でこの価格は破格かと思います。 一点、冷蔵庫の電源が最初入っていないのは良いのですが、 その代わりに製氷機から氷を持ってこようと思って行ったら、カップが一つも無くて諦めました。 カップの補充をお願いしたいと思います。 ##### ?? Stayed 1 night in Aug 2022 ### 8/10 Good #### Yutaka Aug 19, 2022 ##### Yutaka Stayed 5 nights in Aug 2022 ### 10/10 Excellent #### マサキ Aug 16, 2022 ##### マサキ Stayed 1 night in Aug 2022 ### 8/10 Good #### Verified traveller Aug 16, 2022 Liked: Staff & service, room comfort ##### Verified traveller Stayed 1 night in Aug 2022 ### 10/10 Excellent #### masahiro Aug 15, 2022 ##### masahiro Stayed 1 night in Aug 2022 ### 4/10 Poor #### Koji Aug 8, 2022 ##### Koji Stayed 1 night in Aug 2022 ### 8/10 Good #### Hiroyuki Aug 4, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 9月30日での営業終了は残念。 ##### Hiroyuki Stayed 1 night in Aug 2022 ### 4/10 Poor #### Verified traveller Aug 3, 2022 Disliked: Cleanliness, staff & service #### ホテルへのチャット機能の改善を求めます。 ホテルズドットコムさんが悪いのか、このホテルが悪いのか、不明ですがチェックインが最悪で宿泊が不快でした。 まず、名前を間違えられました。名前を間違えたのに謝りませんでした。 そして、朝食が付いてるプランなのか、ホテルズドットコムのチャット機能で、ホテルへ連絡し確認したのにも関わらず、朝食が付いてませんでした。 チャットでやり取りした記録もフロントの方に見せたのに、「このプランには朝食が付いてないので、朝食付けるなら追加料金を払ってください」の一点張りだった。納得出来ないことを伝えたら、裏の人に確認したのか、渋々朝食券を出してきて、「今回だけですよ」と言い放たれました。まるで私が悪いかのような言い方で、非常に腹が立ちました。 ホテルズドットコムさんの、ホテルへのチャット機能は、どこに繋がってますか？ホテルの人に繋がってないのかと、ガッカリしました。嘘をつかれた気分です。 ホテルの清潔さですが、最低限の綺麗さです。 連泊しましたが、シーツ、タオルなどは変えてくれますが、アメニティは、机の上に雑に置かれました。 なので最低限の綺麗さです。 ホテル朝食はビュッフェではありませんでした。コロナの影響でしょうか。 ビュッフェが取り止めになってる記載が見当たらなかったので、行ってがっかりしました。 あと、連泊でしたが朝食メニューはずっと同じでした。最終日に魚が鯖から鮭に変わったぐらいです。 ひとまず、このホテルには社員の教育から改善して欲しいです。 そして、ホテルズドットコムさんとホテルとの連携が改善されますこと、切に願います。 ![一日目と二日目の朝食](https://a.travel-assets.com/ugc/hotel-reviews/D9E7BED6205A8628F79465351EF50C4B6B66B8CC1659537508003.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![三日目の朝食](https://a.travel-assets.com/ugc/hotel-reviews/7959A2CFDB717097073E202A4CC9BB79A4BC757A1659537508156.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 3 nights in Jul 2022 ### 8/10 Good #### Katsuyuki Jul 29, 2022 ##### Katsuyuki Stayed 1 night in Jul 2022 ### 10/10 Excellent #### Nobuya Jul 26, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Nobuya Stayed 2 nights in Jul 2022 ## Expedia's Latest Trends ### Hotels > [HOTEL THE FLAG Shinsaibashi](https://www.expedia.ca/Osaka-Hotels-HOTEL-THE-FLAG-Shinsaibashi.h22442485.Hotel-Information) > > [Hearton Hotel Shinsaibashi Nagahoridori](https://www.expedia.ca/Osaka-Hotels-Hearton-Hotel-Shinsaibashi-Nagahoridori.h21300421.Hotel-Information) > > [Hotel Nikko Osaka](https://www.expedia.ca/Osaka-Hotels-Hotel-Nikko-Osaka.h17608.Hotel-Information) > > [Hotel Granvia Osaka](https://www.expedia.ca/Osaka-Hotels-Hotel-Granvia-Osaka.h45941.Hotel-Information) > > [Hotel THE LEBEN OSAKA](https://www.expedia.ca/Osaka-Hotels-HOTEL-THE-LEBEN-OSAKA.h72617906.Hotel-Information) > > [Onyado Nono Namba Natural Hot Spring](https://www.expedia.ca/Osaka-Hotels-Onyado-Nono-Namba-Natural-Hot-Spring.h15975538.Hotel-Information) > > [Hilton Osaka](https://www.expedia.ca/Osaka-Hotels-Hilton-Osaka.h1179.Hotel-Information) > > [Centara Grand Hotel Osaka](https://www.expedia.ca/Osaka-Hotels-Centara-Grand-Hotel-Osaka.h87802517.Hotel-Information) > > [karaksa hotel grande Shin-Osaka Tower](https://www.expedia.ca/Osaka-Hotels-Karaksa-Hotel-Grande-Shin-Osaka-Tower.h36031943.Hotel-Information) > > [Spa World](https://www.expedia.ca/Osaka-Hotels-Spa-World.h5133229.Hotel-Information) > > [Hotel Hankyu RESPIRE OSAKA](https://www.expedia.ca/Osaka-Hotels-Hotel-Hankyu-RESPIRE-OSAKA.h35881577.Hotel-Information) > > [Hotel Monterey Grasmere Osaka](https://www.expedia.ca/Osaka-Hotels-Hotel-Monterey-Grasmere-Osaka.h2492916.Hotel-Information) > > [Citadines Namba Osaka](https://www.expedia.ca/Osaka-Hotels-Citadines-Namba-Osaka.h44458626.Hotel-Information) > > [The Park Front Hotel at Universal Studios Japan](https://www.expedia.ca/Osaka-Hotels-The-Park-Front-Hotel-At-Universal-Studios-Japan.h12315627.Hotel-Information) > > [Candeo Hotels Osaka Namba](https://www.expedia.ca/Osaka-Hotels-Candeo-Hotels-Osaka-Namba.h17556477.Hotel-Information) > > [Sotetsu Grand Fresa Osaka - 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