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Reviews of Mitsui Garden Hotel Osaka Yodoyabashi

3 out of 5
Mitsui Garden Hotel Osaka Yodoyabashi
2-5-7 Kouraibashi Chuo-ku, Osaka, Osaka Prefecture

Reviews

8.2

Very good

Rating 10 - Excellent. 197 out of 564 reviews" "
Rating 8 - Good. 263 out of 564 reviews" "
Rating 6 - Okay. 79 out of 564 reviews" "
Rating 4 - Poor. 17 out of 564 reviews" "
Rating 2 - Terrible. 8 out of 564 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Samundra Kumar

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
I stayed there for 1 day. It was nice, clean and all the amenities were neatly placed.
Stayed 1 night in Sep 2022
Response from Front Office Manager on Sep 9, 2022
Thank you for having stayed at Mitsui Garden Hotel Osaka Yodoyabashi. We are delighted to receive your wonderful comment. Again, we appreciate that you have taken the time to provide us with your feedback and look forward to having the opportunity to welcome you back to Mitsui Garden Hotel Osaka Yodoyabashi. Front Office Manager

8/10 Good

Mizuka

Stayed 2 nights in Apr 2022
Response from 三井ガーデンホテル大阪淀屋橋 宿泊支配人 on Aug 6, 2022
この度は、三井ガーデンホテル大阪淀屋橋にご宿泊いただき誠にありがとうございます。 ご多忙中にも関わらず、ご評価をお寄せいただき重ねてお礼申しあげます。 当ホテルでのご滞在について最高のご評価をいただき、スタッフ一同大変嬉しく存じます。 今後も記憶に残るホテルを目指し、よりお客様に寄り添えますよう、施設面・サービス面を充実させて参りますので、 引き続きご愛顧の程よろしくお願い申し上げます。 改めまして、数多くあるホテルの中から三井ガーデンホテル大阪淀屋橋をお選びいただきましたこと深く御礼申し上げます。次回もお迎えできる機会を頂戴できますこと、心よりお待ち申し上げております。

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and comfy; real value for your money.
Stayed 2 nights in Mar 2021
Response from Front office manager on Mar 16, 2021
Thank you for staying in Mitsui Garden Hotel Yodoyabashi. We deeply appreciated that you spared your time on writing the impressions you had during your stay. It is our honor to receive such a positive review. Also We are glad to know that you were able to enjoy your stay in our hotel. Once again, thank you for choosing our hotel and we will continue to perform our services with hospitality we are looking forward to welcome you back in your next stay. With gratitude,

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Clean
Not bad but toilet and bathroom were a bit smelly that is only minus point I’ve had.
Stayed 1 night in Dec 2019
Response from Front Office Manager on Jan 7, 2020
Thank you for your stay at Mitsui Garden Hotel Osaka Yodoyabashi. However, we apologize for It is regrettable to be informed that our house keeping team did not meet your expectations. We have been keeping our hotel to maintain the high quality standards we have with our rooms thus our guests could have a comfortable stay. Your comments will be passed down to our housekeeper team so that we could make immediate actions for this matter. On behalf of our ladies and gentlemen, I am looking forward to see you again. With gratitude, Front Office Manager

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from 宿泊支配人 on Oct 11, 2019
この度は三井ガーデンホテル大阪淀屋橋をご利用賜りまして、誠にありがとうございます。 当ホテルのご宿泊にご満足いただけたとのご評価を賜りました事、篤く御礼申し上げます。 いただいたお言葉に満足する事無く、より快適で安全にお過ごしいただけます様に従業員一同より一層の努力を重ねて参ります。また、我々はお客様のお声を生かす事が出来てこそ、より良いサービスが実現出来ると考えております。ご滞在中にお気づきの点等がございましたら、お教えいただけましたら幸いです。 改めまして多くあるホテルの中から、三井ガーデンホテル大阪淀屋橋をお選びいただきましたこと篤く御礼申し上げます。次回もお迎えできる機会を頂戴できますこと、スタッフ一同心よりお待ち申し上げております。 宿泊支配人

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
The hotel is within a reasonable walking distance of Yodoyabashi metro exit 8 and is in the business area. The hotel was reasonably modern with a large coffee lounge where you can obtain free coffee and other drinks. I knew when I booked the semi double room that it would be small and it was very cosy but this is my fault not the hotels. However my wife and myself still managed for two nights, the room was also well equipped. I would recommend if there is two of you getting a larger room as the semi double is really only designed for 1 person. The breakfast is typically Japanese and has an excellent selection, we enjoyed it very much. The staff were very friendly and welcoming and happy to help. Around the hotel there are a selection of reasonably priced restaurants and the more expensive ones tend to shut at the weekend. Would I stay at this hotel again DEFINITELY Would I stay in the same room, probably not I would get a larger one za
Stayed 2 nights in Sep 2019
Response from Front Office Manager on Oct 1, 2019
Thank you for your stay at Mitsui garden hotel Osaka Yodoyabashi. First of all, we are glad to know that you were satisfied to your stay. Our hotel location is close to Yodobashi metro station 5min by walk. Therefore, you can easy access to any famous tour spot and airport from our hotel. Furthermore, our hotel has guest’s lounge in grand floor. The lounge will open 6am to 11pm every day. And you can drink free drinks as well as you can use free PC in the lounge. Even more our breakfast buffet not only has generally menu but also local dishes, for example takoyaki and something, so you can fell atmosphere of Osaka in our restaurant. However, we regret to read your comment that the size of the room you stayed in did not live up to your expectation at that time. We have many room types so that if you have opportunity, we highly recommend that you to stay in our 'Superior Type' room, which is 24.0sqm. We have two-type of Superior room, superior-twin and superior-double. These room are the newest and biggest room in our hotel. Moreover, these room have big and clean bathroom. On behalf of our ladies and gentlemen, I am looking forward to see you again. With gratitude, Front Office Manager

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
The room I stayed was spacious and very clean. Access to the nearest subway station is about 5 minutes on foot and not bad. Breakfast buffet is very standard but the room is very crowded and this was the only thing I didn’t feel comfortable.
Stayed 1 night in Jul 2019
Response from Front Office Manager on Jul 13, 2019
Thank you for your stay at Mitsui Garden Hotel Osaka Yodoyabashi. First of all, we are flattered that you were satisfied with our cleaning standards. We will share your comments with our cleaning team thus they could be encouraged of their work. Furthermore, it is glad to know that you were fond of our location. Indeed, our hotel has easy access to the subway station which is connected to various places so that we hope you enjoyed your stay in Osaka by using it. However, it is regrettable to be informed that you felt uncomfortable that our restaurant was very crowded in the morning. Our restaurant become crowded from time to time. We are sorry for the inconvenience. We appreciate your cooperation and understanding. We value each and every one of our customer’s comments and will consider them as valuable reference on improving our services and facilities. On behalf of our ladies and gentlemen, I am looking forward to see you again. With gratitude, Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will definitely stay there again.
Very good value for the price!!
Stayed 10 nights in Jun 2019
Response from Manager on Jun 21, 2019
Thank you for your staying with us. We are very happy to hear that you were satisfied with our service and facilities. With your favorable comments as encouragement we will further try our best to live up to your expectations with smile on our faces. We sincerely beg your continued patronage and support. We look forward to the privilege of welcoming you back again soon. Manager Mitsui Garden hotel Osaka yodoyabashi

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing, nice facilities, with good accommodation, staff are friendly and breakfast is awesome😍
Stayed 4 nights in Feb 2019
Response from Front Office Manager on Feb 27, 2019
Thank you for staying in Mitsui Garden Hotel Yodoyabashi. We are glad to know that you were able to enjoy your stay in our hotel. It is an honor to receive your warm-hearted words. They will help us to be encouraged improving the services we provide. We will perform our services with hospitality and continue to improve our service through the voices of our customers so that you can have an even better stay next time. Thank you.

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mitsui Garden pros & cons
Best parts were the breakfast buffet and the bathroom. The room itself was very tight considering the price but the value for your money for the buffet was excellent. For this type of roomI would say the bathroom was comfortable and the shower was really good.
Stayed 1 night in Feb 2019
Response from Front Office Manager on Feb 13, 2019
Thank you for staying at Mitsui Garden Hotel Osaka Yodoyabashi. First of all, we are glad to know that you liked the breakfast buffet of our hotel. Our chef deeply devotes his skill with it thus it is truly honorable to hear that you were fond of it. Moreover, it is also delightful to hear that you had good impressions with our superior type bathroom. However, it is regrettable that you found our room to be rather narrow. Our superior type rooms are designed to provide the finest moments for our guests. We have built the bathrooms to give the most comfortable and relaxing time to our guests. We hope that you were able to had a pleasant time using it. We value each and every one of our customers and their comments thus we could provide an even better stay next time. On behalf of our ladies and gentlemen, I am looking forward to see you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing! There were both western and Japanese food. Everything was delicious. Staff was nice.
Stayed 6 nights in Jan 2019
Response from Front Office Manager on Feb 13, 2019
Thank you for staying at Mitsui Garden Hotel Osaka Yodoyabashi. First of all, we are glad to know that you liked the breakfast of our hotel. Our chef daily picks the ingredients and make the dishes with extreme care to satisfy our guests. Therefore, it is truly motivating that you were fond of the dishes our chef provided. The variety of dishes served in our breakfast buffet is vast thus we could support the needs of all of our guests. We hope that you were able to taste our chef’s specialty- popeye omelette. We value each and every one of our customers and their comments thus we could provide an even better stay next time. On behalf of our ladies and gentlemen, I am looking forward to see you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018
Response from Manager on May 14, 2019
Thank you for your staying with us. We are very happy to hear that you were satisfied with our service and facilities. With your favorable comments as encouragement we will further try our best to live up to your expectations with smile on our faces. We sincerely beg your continued patronage and support. We look forward to the privilege of welcoming you back again soon. Manager Mitsui Garden hotel Osaka yodoyabashi

8/10 Good

Keizo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from 宿泊支配人 on May 14, 2019
この度は三井ガーデンホテル大阪淀屋橋をご利用くださいまして誠にありがとうございました。また、ご多忙中にも関わりませずご感想をお寄せいただき重ねてお礼申し上げます。 この度のご宿泊に際しまして、私どものサービス及び施設にご満足いただけたご様子をお伺いでき大変嬉しく存じます。お客様から頂戴するお言葉は、私どもにとりまして何よりも嬉しく今後の励みとなります。本当にありがとうございます。 この度頂戴したお言葉を励みに、今後も三井の名に恥じない「おもてなしの心」でお迎えできますようスタッフ一同努めて参りますので、末永くご愛顧賜りますようお願い申し上げます。次回のご来館を心よりお待ち申し上げております。 宿泊支配人

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and nice hotel and near Subway
Comfortable and nice hotel. This hotel is near Subway and some restaurants.
Stayed 4 nights in Apr 2018
Response from Reception Office Manager on Jun 3, 2018
Thank you for staying at Mitsui Garden Hotel Osaka Yodoyabashi. We are glad to know that you had a positive It is also pleasure to hear that you favoured the location of our hotel. Our hotel has received many positive reviews for its rich transportation links with the popular spots of Osaka. Therefore, we are truly delighted that you had made use of it. We hope that you were able to find a favourable restaurant nearby our hotel. You could also feel free to ask our staff about the recommended restaurants nearby, on your next stay. We value each and every one of our customers’ comments thus we could provide an even better experience next time. On behalf of our ladies and gentlemen, I am looking forward to serve you again.

8/10 Good

Maddie, Melbourne, Australia

Liked: Cleanliness, staff & service
This hotel has very friendly staff and is convieniently located within Osaka, within walking distance of most attractions. The rooms are quite small but have all necessary facilities.
Stayed 6 nights in May 2018
Response from Reception Office Manager on Jun 3, 2018
Thank you for staying at Mitsui Garden Hotel Osaka Yodoyabashi. First of all, we are genuinely proud to know that you favoured the attitude of our staff. We have devoted to provide our guests a heart-warming service thus we are delighted to know that we succeed to receive such a positive impression. Moreover, it is our honour that you liked the location of our hotel. Our hotel has received many positive comments for its rich transportation links with the popular spots in Osaka. Thus we are glad to know that you were fond of it too. We also offer bigger rooms so please consider them as alternative choices on your next stay. On behalf of our ladies and gentlemen, I am looking forward to serve you again.

10/10 Excellent

Gladys, Vancouver, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice centrally located hotel
We were here to mainly experience Osaka (we'd been to Kyoto in a prior trip) so this hotel was well situated between the main sights of Umeda and Namba/Dotonbori. It is a 5 min walk between two lines that run north-south: the Midosuji (Yodoyabashi station) and Sakaisuji (Kitahama station) lines. There are many reasonably-priced restaurants around and a 7/11 right downstairs for all conveniences. The hotel breakfast buffet - if you want to start off with a huge meal - at 1360yen is also a steal compared to other hotels. There's a nice lounge in the lobby with free coffee.
Stayed 6 nights in Apr 2018
Response from Reception Office Manager on May 27, 2018
Thank you for staying at Misui Garden Hotel Osaka Yodoyabashi. We hope that you had a magnificent time exploring the charms of Osaka while staying at our hotel. It is our pleasure to know that you were fond of our location. Our rich transportation links to the famous spots of Osaka. We are also delighted that you liked the breakfast buffet especially for our guests. We hope that you had the opportunity to try the specialty of our chef- "popeye omelette." We value each and every one of our customers' comments. They would be a great help for us on making a better hotel. Once again, thank you for choosing our hotel and we are looking forward to welcome you back here in Osaka. With gratitude,

8/10 Good

AH TECK

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, convenient and reasonably priced hotel.
Room & bed was extremely small for couple. Fortunately we could relax at the spacious lounge provided free for all guests at the lobby floor with internet access and free flow of coffee & tea.The location is quiet and far from the shopping and places of interests. However it is near to subways which could be connected to those places easily. There was a Seven Eleven outlet just next door.The breakfast buffet spread was good. A free hand phone with internet access was provided.
Response from Reception Office Manager on Apr 25, 2018
Thank you for staying in our hotel. It is our honor to receive your feedback from your stay in our hotel. However, we are very sorry to know that there you experienced some difficulties related to the size of our rooms. Our rooms are designed for the average height of Japan thus there may be some issues for some people about the size of the beds. We also offer bigger rooms such as superior twin rooms with two beds thus please consider them as alternative choices for your next stay. We have received many positive reviews about the convenient location of our hotel. Therefore, we are truly delighted to know that you favoured it too. Moreover, we have just started our free smartphone renting service,which provides unlimited internet, international calls and more, and we are happy that you liked it. We will continue to improve the quality of our sevices and facilities through our customers' opinion. Once again, thank you for choosing our hotel. We are looking forward to welcome you back here in Osaka. With gratitude, Reception Office Manager

8/10 Good

onad, philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for Osaka stay
Hotel is generally above average but not perfect because room is a bit small. If you have a couple of big bags then room will feel a bit cramp. But the guest lounge at the ground floor with free coffee and tea is very cool and the breakfast that comes with the stay is more than awesome!
Stayed 3 nights in Feb 2018
Response from Hotel Manager on Feb 18, 2018
Thank you for staying in our hotel. We are glad to know that you liked the quality of the services of our hotel. It was our pleasure to be with you. We will continue to improve the standards of our hotel thus you could have a better stay next time. With gratitude,

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017
この度は、三井ガーデンホテル大阪淀屋橋をご利用くださいまして、誠にありがとうございました。また、ご多忙中にも関わりませずご感想をお寄せいただき重ねてお礼申し上げます。 私どもでは、ご宿泊くださいました皆様より頂戴するお声は、日々のサービスの改善に何よりも重要な指針とさせていただいており大変ありがたく存じます。 今後もお客様のお声ひとつひとつを大切に、安心かつ快適な旅のお手伝いができますよう、より一層サービスの向上に努めて参りますので、次回ご利用の際にもぜひご宿泊賜りますようスタッフ一同心よりお待ち申し上げております。 宿泊支配人

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017
この度は、三井ガーデンホテル大阪淀屋橋をご利用くださいまして、誠にありがとうございました。また、ご多忙中にも関わりませずご感想をお寄せいただき重ねてお礼申し上げます。 私どもでは、ご宿泊くださいました皆様より頂戴するお声は、日々のサービスの改善に何よりも重要な指針とさせていただいており大変ありがたく存じます。 今後もお客様のお声ひとつひとつを大切に、安心かつ快適な旅のお手伝いができますよう、より一層サービスの向上に努めて参りますので、次回ご利用の際にもぜひご宿泊賜りますようスタッフ一同心よりお待ち申し上げております。 宿泊支配人

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2017
Thank you for staying in Mitsui Garden Hotel Yodoyabashi. We deeply appreciated that you spared your time on writing the impressions you had during your stay. Our policy is to value the opinions of our customers and use them as a reference in order to provide a higher level of service. It is our honor to help you have a better experience for your next visit in Japan. Once again, thank you for choosing our hotel and we are looking forward to welcome your next stay. Reception manager

8/10 Good

DIn, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5min walk to Shinsaibashi Station
Two washrooms in the room. Thumbs up for that facility. Comfy and clean bed.
Stayed 1 night in Nov 2017
Response from Hotel Manager on Nov 24, 2017
Greetings from Mitsui Garden Hotel Osaka Yodoyabashi. Many thanks for taking the time to share your experience and writing such a wonderful review for us. We are glad to know that you were satisfied with the installments we have. Your opinion will be used to improve the quality of our services and facilities.It was our pleasure to serve you. On behalf of our Ladies and gentlemen, I look forward to welcoming you back here in Osaka

8/10 Good

Lai San

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
The location is quite central, easy access to Umeda and Dotonbori shopping area. Many eateries around the vicinity of the hotel, local and western restaurants. There is also a guests lounge with self-service coffee and tea making machine. The room (twin bed) was of a good size. Saffs were generally friendly but communication was a bit of a problem.
Stayed 3 nights in Oct 2017
Thank you for choosing our hotel. We are glad to know that you were satisfied with your stay in our hotel. We will use our customers’ opinion to improve the quality of our services. On behalf of our Ladies and gentlemen, I look forward to welcoming you back here in Osaka. With gratitude, Hotel Manager

8/10 Good

Freida, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in Quiet Area
This hotel was great. The bed was a little smaller than a double bed for two people but we manage to fit. The area was quiet away from the busy Shin-Osaka station which was nice and it wasn't far from travelling to other great areas such as the shopping district. My boyfriend and I stayed here for 5 days and the hotel was clean and the staff were so friendly. The buffet had a great selection especially because I'm vegetarian. They had healthy choices as well like the smoothies and fresh fruit and salad.
Stayed 5 nights in Sep 2017
Response from Hotel Manager on Sep 30, 2017
Thank you for stayng in our hotel. It is an honor to receive such a positive impression. We are glad to know that you were able to enjoy the variety of our buffet. Once again, thank you for choosing our hotel and we are looking forward to welcome you back here in Osaka. With gratitude,

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Tiny room; no local attraction
Stayed 2 nights in Aug 2017
Thank you for leaving a comment. It is regrettable to know that you we were not able to satisfy you in your stay in our hotel. We will improve and maintain our standards thus we can provide you a better stay next time. With gratitude, Hotel Manager

10/10 Excellent

Andrew, Cortez, CO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel in a quiet area.
The stay was great.
Thank you for your staying with us. We are very happy to hear that you were satisfied with our service and facilities. With your favorable comments as encouragement we will further try our best to live up to your expectations with smile on our faces. We sincerely beg your continued patronage and support. We look forward to the privilege of welcoming you back again soon.

8/10 Good

Nolan, Canada

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable hotel. Small rooms, but acceptable
Location is ok for sight seeing. It's between the interesting areas of Kita and Minami. It's 15 minutes by subway or 30 minutes of foot. It's about a 15 minute walk to Osaka castle as well. So it's a good strategic spot to explore central Osaka, but not overly close to anything. The hotel itself is mid range. Nice enough, but nothing fancy. There is a 7/11 attached, who's is convenient for getting cash and a quick bite.
Response from Front Office Manager on Jun 15, 2019
Thank you very much for staying at Mitsui Garden Hotel Osaka Yodoyabashi. We are truly delighted that based on your rating, we assume you were fond of your stay at our hotel. We believe that we can only improve our hotel services further through the feedback of our guests. Thus should you have any suggestions or comments, we appreciate it very much if you could share them with us at your convenience. Once again, thank you very much for choosing our hotel among a wide variety of hotels here in Osaka. On behalf of our ladies and gentlemen, I am looking forward to welcome you back here at our hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel.
Clean but tiny room which is expected. Staff are friendly and helpful.
Response from Front Office Manager on Jun 15, 2019
Thank you very much for staying at Mitsui Garden Hotel Osaka Yodoyabashi. We are truly delighted that based on your rating, we assume you were fond of your stay at our hotel. We believe that we can only improve our hotel services further through the feedback of our guests. Thus should you have any suggestions or comments, we appreciate it very much if you could share them with us at your convenience. Once again, thank you very much for choosing our hotel among a wide variety of hotels here in Osaka. On behalf of our ladies and gentlemen, I am looking forward to welcome you back here at our hotel.

6/10 Okay

Y

Clean and quiet hotel
Just so so...
Response from Manager on May 14, 2019
Thank you for your staying with us. We are very happy to hear that you were satisfied with our service and facilities. With your favorable comments as encouragement we will further try our best to live up to your expectations with smile on our faces. We sincerely beg your continued patronage and support. We look forward to the privilege of welcoming you back again soon. Manager Mitsui Garden hotel Osaka yodoyabashi

10/10 Excellent

Jinlin, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean hotel, near to station
We stayed in the Queen size bed room for one week, room is very clean and spacious. 6min walk to nearest station kitahama or yodoyabashi. There is a 7 11 store just next to hotel lobby and there is a free lounge for all guest. Hotel staff lend us umbrella during typhoon weather.
Response from Front Office Manager on Jun 15, 2019
Thank you very much for staying at Mitsui Garden Hotel Osaka Yodoyabashi. We are truly delighted that based on your rating, we assume you were fond of your stay at our hotel. We believe that we can only improve our hotel services further through the feedback of our guests. Thus should you have any suggestions or comments, we appreciate it very much if you could share them with us at your convenience. Once again, thank you very much for choosing our hotel among a wide variety of hotels here in Osaka. On behalf of our ladies and gentlemen, I am looking forward to welcome you back here at our hotel.

8/10 Good

Boris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Chi Ying

Liked: Cleanliness, staff & service

8/10 Good

KWAI YIU

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Paul, Tokyo

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, clean and convenient
I stayed one night for business. The room was small, but very clean and well-looked after. Check in and out were both very easy. Hotel is convenient, and there's a convenience store and a coffee shop close by.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New and clean room in the area
This hotel is situated in business district of Osaka, not really close to Osaka station yet close to the riverfront area where you can walk about. The hotel is not gorgeous or fancy, but does have clean room with all necessary daily toiletries. I don't see any better hotels nearby within 15 mins walk.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, good stay.
Staying as a couple in a semi-double room: the room was small by North American standards but average for this type of room by Japanese standards. The room was clean and compact and we felt well taken care of by the staff. Location was convenient to subway and with a 7-11 in the building.

6/10 Okay

Robert, Tokyo

Liked: Cleanliness
Standard Japanese business hotel
Typical Japanese business hotel size and layout (small). Better than it was a few years ago. Cosmetic upgrades are good. Bed was very basic and hallway noise not dampened much.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Best Mid-Range Business Hotel in OSAKA
I've stayed here a few times a year for about 20 years or so. Actually, Rooms are not New or Spacious but renovated and very clean. Breakfast buffet has plenty of variety. YODOYABASHI is the Ideal Location in city centre, and this hotel has safe & peaceful Atmosphere, also well Maintenance... I always come back here though there is not anything specific.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Compact, clean hotel, good business area
Good stay, good location, clean, etc, nice staff, but room was too tiny and compact for the price I paid.

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

VC12

Liked: Room comfort
OK
Located between two major subway stations/lines, but minimum walking distance is 10min to either one.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Overall a clean and comfortable hotel with nice service. Located in a business district so if you like attraction you will need to take the train (one stop to Osaka St.) or take a taxi (1000 yen)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Easy accessible hotel
Location is very nearby to subway and 7-11 is just on ground level. Easy to access.

2/10 Terrible

Kritesh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor Hotel and Management!
V poor service and hotel rooms. Ac Not working and no fan even. Employees are also not friendly.

8/10 Good

Edward j o, Nagoya

Liked: Cleanliness, staff & service, property conditions & facilities
Easy assess
Great

6/10 Okay

Kenneth

Apa hotel
Quiet environment but room is small.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Help full Staff
It is a very ideally located property -- servicing needs of Business Traveler. I rate the property 4.4 on 5 basis.
Response from Manager on May 14, 2019
Thank you for your staying with us. We are very happy to hear that you were satisfied with our service and facilities. With your favorable comments as encouragement we will further try our best to live up to your expectations with smile on our faces. We sincerely beg your continued patronage and support. We look forward to the privilege of welcoming you back again soon. Manager Mitsui Garden hotel Osaka yodoyabashi

4/10 Poor

john0719, Taipei, Taiwan

Liked: Cleanliness
Disliked: Room comfort
Room was much smaller than expected.
I booked a semi-double room for my wife and I to stay overnight near the Yodoyabashi station. I've stayed multiple times in other Mitsui Garden hotels in other cities such as Tokyo and Kyoto. By far and to my surprise, the room was much much smaller than what I had expected for the same hotel chain and a semi double room. The size of the room and especially the bed was small for one average size person, let along for my wife and I. We had to even try dodging each other while walking pass one another in the room. That's how cramped it was. The size of the bathroom wasn't much better either. Good thing we only stayed one night......

8/10 Good

Ray Chua, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Good value, and location.
The room I got was surprisingly small. However, for the price I paid for a Japanese hotel, I think it was acceptable for that standard. So no complaints. I had problem with the air conditioning though. It seems to ramp up loudly to cool the room again, which was annoying in the middle of the night. Location was ok. There was a subway nearby, and a 20 to 30 mins walk to Dotonburi.