View from room

Reviews of Hotel Monterey Osaka

3.5 out of 5
Hotel Monterey Osaka
3-3-45 Umeda, Kita-ku, Osaka, Osaka-fu

Reviews

8.4

Very good

Rating 10 - Excellent. 444 out of 1004 reviews" "
Rating 8 - Good. 375 out of 1004 reviews" "
Rating 6 - Okay. 116 out of 1004 reviews" "
Rating 4 - Poor. 51 out of 1004 reviews" "
Rating 2 - Terrible. 18 out of 1004 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Thao

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable diatance to food and shopping. Once knew the undergroud pass way was very useful to get around. Staff very friendly and helpful. Room was very clean and spacious
Stayed 4 nights in Mar 2024

10/10 Excellent

MEI CHING

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, recommended for family

10/10 Excellent

MEI CHING

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, recommended for fmaily

10/10 Excellent

MEI CHING

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel, it walkable from Osaka JR station but need time

10/10 Excellent

MEI CHING

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel, it walkable about need time that walk from Osaka JR station

10/10 Excellent

Joshua

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
7 minute walk from Osaka Station
Stayed 1 night in Feb 2024
Response from Hotel Monterey Osaka Front Desk Manager on Mar 11, 2024
hank you very much for staying at Hotel Monterey Osaka.We hope you had a good night's sleep during your stay.We hope that you enjoyed your trip to Osaka, sightseeing and shopping around our hotel.If you have plans to visit the area again, please use our hotel.All of our staff are looking forward to your visit.

10/10 Excellent

David

Stayed 1 night in Jan 2024
Response from Hotel Monterey Osaka Front Manager on Feb 25, 2024
Thank you very much for staying at Hotel Monterey Osaka.We hope you were able to relax and enjoy your stay.Our staff will continue to work hard every day to ensure everyone's satisfaction.If you have plans to visit the area, please come and visit us again. We look forward to your visit.

10/10 Excellent

Gregg

Stayed 1 night in Dec 2023
Response from ホテルモントレ大阪 フロントマネージャー on Jan 7, 2024
この度はホテルモントレ大阪にご宿泊を賜り、誠に有難うございます。ご滞在中はごゆっくりとお過ごし頂けましたでしょうか。当館では皆様により快適にお過ごし頂きますホテルとなりますよう、スタッフ一同、日々精進致して参ります。お近くにお越しのご予定がございます際には、是非また当館にお立ち寄り下さいませ。ご来館を心よりお待ち申し上げております。

10/10 Excellent

Ping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is good. The room is very cozy.
Stayed 1 night in Dec 2023
Response from Hotel Monterey Osaka Front Manager on Dec 16, 2023
Thank you very much for staying at Hotel Monterey Osaka. We are very happy that you enjoyed your stay. In order to satisfy everyone, all the staff will continue to strive to improve our services. Also, if you are planning to come to Osaka, we would appreciate it if you could add our hotel to your list of accommodation candidates. We look forward to seeing you again.

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and the food was excellent
Stayed 1 night in Oct 2023
Response from Hotel Monterey Front Desk Manager on Nov 29, 2023
Thank you very much for staying at Hotel Monterey Osaka. We are very happy to hear that you were able to spend a comfortable time during your stay. Encouraged by the words we received, all the staff will continue to devote themselves to making it a hotel that will satisfy everyone. If you are planning to come to Osaka, please use our hotel again. We look forward to seeing you there.

10/10 Excellent

Virgil

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Good service.
Stayed 3 nights in Oct 2023
Response from Hotel Monterey Front Desk Manager on Nov 29, 2023
Thank you very much for staying at Hotel Monterey Osaka. I hope you were able to relax during your stay. All the staff will strive to improve our service so that we can make it a hotel that satisfies everyone, so please stop by our hotel when you are planning to come to Osaka again. We look forward to your visit.

10/10 Excellent

chihching

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only concerned was train sound was loud at night :(.
Stayed 2 nights in Oct 2023
Response from Hotel Monterey Osaka Front Manager on Nov 26, 2023
Thank you very much for staying at Hotel Monterey Osaka.We would like to express our sincere gratitude for choosing our hotel from among many hotels. However, since the hotel is located facing the railroad tracks, we apologize for the inconvenience caused by the sound of running. We will strive to take measures and improve as much as possible based on the opinions we receive. If you have the opportunity, we would be grateful if you could stop by our hotel again. All the staff are looking forward to your visit.

10/10 Excellent

SHINTARO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023
Response from ホテルモントレ大阪 フロントマネージャー on Nov 26, 2023
この度はホテルモントレ大阪にご宿泊頂き、誠に有難うございます。ご滞在中はごゆっくりとお寛ぎ頂けましたでしょうか。皆様によりご満足頂けますホテルとなりますよう、スタッフ一同、日々精進致して参りますので、お近くにお越しのご予定がございます折には、是非また当館にお立ち寄り下さいませ。ご来館を心よりお待ち申し上げております。

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An aesthetically pleasing hotel in an extremely convenient location close to Osaka Station. Staff were also lovely.
Stayed 6 nights in Sep 2023
Response from Hotel Monterey Osaka Front Desk Manager on Nov 26, 2023
Thank you very much for staying at Hotel Monterey Osaka. We are very happy that you enjoyed your stay. All the staff will do their best to make the hotel more comfortable for everyone, so please stop by the hotel when you plan to come to Osaka again. We look forward to your visit.

6/10 Okay

Cenker

Travelled with family
The property is too close to train tracks. The room for 3 was very cramped and dark. The room was clean but a bit outdated. Breakfast was ok but not on par with other hotels I stayed in similar calibre. It seemed like a hotel build for wedding functions. I would not stay at this hotel next time I am in Osaka.
Stayed 6 nights in Sep 2023
Response from Hotel Monterey Osaka Front Manager on Oct 12, 2023
Thank you very much for staying at Hotel Monterey Osaka.Although you chose our hotel over many hotels and stayed at our hotel, we apologize for not being able to meet your expectations in many aspects.Based on the opinions we received, we will review the current situation and strive to improve as much as possible.If you have the opportunity, we would appreciate it if you could visit our hotel again without hesitation.We look forward to your visit.

6/10 Okay

Sharad

Travelled with partner
Liked: Cleanliness
Lack laundry
Stayed 3 nights in Sep 2023
Response from Hotel Monterey Osaka Front Manager on Oct 7, 2023
Thank you very much for staying at Hotel Monterey Osaka. We apologize for the inconvenience caused by the facilities in the hotel. We will discuss the opinions we receive with various parties and strive to improve as much as possible. Thank you for your valuable opinions. If you plan to come to Osaka again, we would appreciate it if you could use our hotel. We look forward to your visit.

10/10 Excellent

Edson

Travelled with partner
Liked: Amenities
Very much impressed with how clean the staff maintains the hotel. It’s clearly obvious the culture is reflected in their care. The room was small but cozy and relaxing for both my wife and I. We slept beautifully after long days and absolutely love Osaka. Will stay here again in the future. Thank you Hotel Monterey!
Stayed 2 nights in Aug 2023
Response from Hotel Monterey Osaka Front Manager on Sep 3, 2023
Thank you very much for staying at Hotel Monterey Osaka. We are very happy to hear that you enjoyed your stay and that you had a relaxing time. We would appreciate it if we could help you with your wonderful trip at our hotel. All of our staff will continue to work hard every day to provide a more comfortable stay at our hotel, so please come visit us again when you have plans to come to Osaka. We look forward to welcoming you.

8/10 Good

Steve

Travelled with family
Liked: Staff & service, property conditions & facilities
A good underground walk between the hotel and Osaka/Umeda via Osaka garden city, which could be confusing for the first time. Not much shops around the hotel. I like the classic western design of the hotel however.
Stayed 4 nights in Jul 2023
Response from Hotel Monterey Osaka Front Manager on Jul 22, 2023
Thank you for staying at Hotel Monterey Osaka. We are very happy that you liked the atmosphere of our hotel and enjoyed your stay. On the other hand, since our hotel is located in a business area, we apologize for the inconvenience that there are no night-time stores nearby. Based on the feedback we received, we will re-check the situation in the neighborhood and use it to guide everyone in the future. Thank you for posting your valuable opinion. We would appreciate it if you could use our hotel when you have plans to come to Osaka. We look forward to welcoming you.

10/10 Excellent

Brooke

Liked: Property conditions & facilities
Stayed 5 nights in Jun 2023
Response from ホテルモントレ大阪 フロントマネージャー on Jul 9, 2023
この度はホテルモントレ大阪にご宿泊頂き、誠に有難うございます。ご滞在中はごゆっくりとお寛ぎ頂けましたでしょうか。当館では皆様により快適にお過ごし頂けますよう、今後もスタッフ一同、サービスの向上に努めて参ります。機会がございます際には是非また当館をご利用頂けましたら幸いでございます。ご来館をお待ち申し上げております。

10/10 Excellent

Iracel

Stayed 2 nights in Jun 2023
Response from ホテルモントレ大阪 フロントマネージャー on Jun 17, 2023
この度はホテルモントレ大阪にご宿泊頂き、誠に有難うございます。ご滞在中はごゆっくりとお過ごし頂けましたでしょうか。当館にて日中のお疲れを癒すお手伝いが少しでも出来ましたならば幸いでございます。当館では皆様により快適にお過ごし頂けますよう、スタッフ一同、精進致して参りますので、お近くにお越しのご予定がございます際には是非また当館にお立ち寄り下さいませ。ご来館を心よりお待ち申し上げております。

8/10 Good

Kai-Lok

Liked: Staff & service
Preferred check-in at 2:00pm and check-out at 12:00pm
Stayed 5 nights in May 2023
Response from Hotel Monterey Osaka Front Desk Manager on May 29, 2023
Thank you very much for staying at Hotel Monterey Osaka. We are sorry that our arrival and departure times did not meet your request. Currently, depending on the reservation plan, we may accept early check-in and late check-out as a benefit, so we think it may be troublesome, but we would appreciate it if you could use it. Thank you for your understanding. Thank you for your valuable opinions and requests. If you have the opportunity, I would like you to stop by our hotel again when you come to Osaka. We look forward to your visit.

10/10 Excellent

Andrew

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We liked the rooms and bedding. The shower was really good.
Stayed 2 nights in Apr 2023
Response from Hotel Monterey Osaka Front Manager on Apr 18, 2023
Thank you for staying at Hotel Monterey Osaka. We are very happy to hear that you enjoyed the facilities of our hotel during your stay. I hope you had a relaxing time. We will continue to do our best to ensure that everyone can stay comfortably at our hotel, so please stop by our hotel when you have plans to come to Osaka again. We look forward to welcoming you.

8/10 Good

Kai-Lok

Some vistors talking loundly in the corridor in early morning or late evening. Pretty annoying!!
Stayed 10 nights in Apr 2023
Response from Hotel Monterey Osaka Front Manager on Apr 18, 2023
Thank you very much for staying at Hotel Monterey Osaka. During your stay, we apologize for the inconvenience caused due to the lack of confirmation and consideration from the hotel. Based on the opinions we received, we will strengthen patrols during the middle of the night so that similar cases do not occur in the future. Thank you for posting your valuable opinion. If you have another chance, please do not hesitate to stop by our hotel when you come to Osaka. We look forward to welcoming you.

8/10 Good

Ruby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very close to train stations; this makes visiting major sightseeing sites very convenient. The hotel is also next to the Osaka Garden City with many shops and restaurants. I would stay in this hotel again if I come back to visit Osaka : )
Response from Hotel Monterey Osaka Front Manager on Jan 13, 2023
Thank you for staying at Hotel Monterey Osaka.We hope you had a relaxing time during your stay.Our hotel is about a 10-minute walk from Osaka Station, and we hope you enjoyed shopping in each shopping area.I would appreciate it if you could come across a favorite item that will become a memory.We will continue to do our best to ensure that all of our guests can have a comfortable stay at our hotel, so please come visit us again when you come to Osaka.We look forward to welcoming you.

8/10 Good

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a bit away from the hub, Umeda. The staff is very nice and the rooms are cozy but functional.
Stayed 1 night in Nov 2022
Response from Hotel Monterey Osaka Front Manager on Dec 2, 2022
Thank you for staying at Hotel Monterey Osaka.We apologize for the inconvenience caused in terms of access from the Umeda area due to the impact of nearby construction during your stay.We are very happy to hear that you had a comfortable stay.We will continue to devote ourselves to providing our guests with a safe and comfortable stay at our hotel, so if you have plans to come to Osaka again, please stop by our hotel.We look forward to welcoming you.

8/10 Good

Margaret

Stayed 7 nights in Nov 2022

6/10 Okay

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not easy to find and limited access to the building.
Response from Hotel Monterey Osaka Front Manager on Nov 11, 2022
Thank you for staying at Hotel Monterey Osaka.There is also the impact of nearby construction. We apologize for any inconvenience caused during your stay.Based on your feedback, we will reconfirm the situation in the neighborhood and use it to inform everyone in the future.Thank you for posting your valuable opinion.If you have any plans to come to Osaka, we would appreciate it if you could stop by our hotel again.We look forward to welcoming you.

10/10 Excellent

Sterling

Stayed 1 night in Oct 2022

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fun and comfy stay
This is a nice and quirky hotel. Vintage style touches and the chapel built into the side of the building. After a trip to Umeda sky building many years back I have always been intrigued by this hotel. The room was really comfy, eco values are promoted and the staff were really friendly. This was really good value for money.
Stayed 1 night in Aug 2022
Response from ホテルモントレ大阪 フロントマネージャー on Aug 23, 2022
Thank you very much for staying at Hotel Monterey Osaka this time. We are very pleased to hear that you have been interested in our hotel for some time. I hope you were able to spend your stay slowly. We will continue to strive to improve our services so that you can spend a more comfortable time at the hotel. If you are planning to come nearby, we would be happy if you could stop by our hotel again. We look forward to your visit.

8/10 Good

Jamie

Stayed 1 night in May 2022
Response from ホテルモントレ大阪 フロントマネージャー on May 22, 2022
この度はホテルモントレ大阪にご宿泊頂き、誠に有難うございます。 ご滞在中はごゆっくりとお過ごし頂けましたでしょうか。 当館では今後も皆様に快適にお過ごし頂けますよう、スタッフ一同、サービスの向上に努めて参ります。 また大阪にお越しの際には、是非当館にお立ち寄り下さいませ。 ご来館をお待ち申し上げております。

6/10 Okay

Emiko

Stayed 1 night in May 2022
Response from ホテルモントレ大阪 フロントマネージャー on May 22, 2022
この度はホテルモントレ大阪にご宿泊頂き、誠に有難うございます。 ご滞在中はごゆっくりとおやすみ頂けましたでしょうか。 当館では今後も皆様により快適にお過ごし頂けますホテルを目指し、スタッフ一同、サービスの向上に努めて参ります。 お近くにお越しのご予定がございます際には、是非また当館にお立ち寄り頂けましたら幸いと存じます。 ご来館を心よりお待ち申し上げております。

10/10 Excellent

Chris

Stayed 4 nights in Jan 2022

6/10 Okay

NIAMIEN LAURENT CHEICK

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The property is good enough for a quick overnight stay. Lighting in the room is not so good. Beds are really small. The breakfast buffet is good as well but it would be better if there 8s more choice of food.
Stayed 1 night in Dec 2021
Response from ホテルモントレ大阪 on Dec 31, 2021
Thank you for staying at Hotel Monterey Osaka. We apologize for any inconvenience caused during your stay. We will immediately share your opinions with the person in charge and strive to improve as much as possible. Thank you for posting your valuable opinions. If you have a chance, we would appreciate it if you could come to our hotel again. We look forward to seeing you again.

10/10 Excellent

Masataka

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020
Response from ホテルモントレ大阪 宿泊部 on Mar 17, 2020
この度はホテルモントレ大阪をご利用いただき誠にありがとうございました。 ゆっくりとお休みいただけましたでしょうか。今後も皆様のお声をもとに今以上に安心して快適にお過ごしいただけるホテルを目指し、サービスの向上に努めて参ります。今後ともご愛顧の程、何卒よろしくお願い申し上げます.。

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
miniature hotel
Suppose to be non making hotel, elevators were very much smoky. Bathroom was poop stinky. Dusts piled up. Very small room. Everything felt miniature from room to services.
Stayed 1 night in Mar 2020
Response from Hotel Monterey Osaka on Mar 8, 2020
Dear Guest, Thank you very much for your staying at Hotel Monterey Osaka. We would also like to say thank you for taking your valuable time to send us your sentiments. We will further endeavor to fulfill the expectations that you have had for our hotel. We are looking forward to seeing you again. Sincerely

8/10 Good

Sannie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful vintage style
Lovely quaint hotel with vintage style interior. Loved the look and experience, there's a Chapel inside and it's popular for weddings. It's also close to an arcade, train station, and many eateries. My only gripes are that it is alittle far from popular tourist areas and the staff barely speak English, but its still a beautiful hotel and the staff are friendly and helpful
Stayed 3 nights in Jan 2020
Response from Hotel Monterey Osaka on Mar 8, 2020
Dear Guest, Thank you very much for your staying at Hotel Monterey Osaka. We would also like to say thank you for taking your valuable time to send us your sentiments. We will further endeavor to fulfill the expectations that you have had for our hotel. We are looking forward to seeing you again. Sincerely

10/10 Excellent

Lou, Singapore

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an interesting and quirky hotel. I felt like a Viennese Princes staying here. No noise, spacious grand rooms. Waltzed around with carefree abandon.
Stayed 1 night in Feb 2020
Response from Hotel Monterey Osaka on Mar 8, 2020
Dear Guest, Thank you very much for your staying at Hotel Monterey Osaka. We would also like to say thank you for taking your valuable time to send us your sentiments. We will further endeavor to fulfill the expectations that you have had for our hotel. We are looking forward to seeing you again. Sincerely

8/10 Good

Verified traveller

Stayed 1 night in Feb 2020
Response from ホテルモントレ大阪 宿泊部 on Feb 19, 2020
この度はホテルモントレ大阪をご利用いただき誠にありがとうございました。 ゆっくりとお休みいただけましたでしょうか。今後も皆様のお声をもとに今以上に安心して快適にお過ごしいただけるホテルを目指し、サービスの向上に努めて参ります。今後ともご愛顧の程、何卒よろしくお願い申し上げます.。

8/10 Good

Yuta

Stayed 1 night in Jan 2020

8/10 Good

Chi Lan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Convenience to Osaka Station
I have reserved 3 beds room, is not enough space to open 2 luggages in the room, a bit old of the building! But convenience to the Osaka Station!
Stayed 1 night in Jan 2020
Response from Receptioner on Feb 8, 2020
Dear Guest, Thank you very much for your staying at Hotel Monterey Osaka. We would also like to say thank you for taking your valuable time to send us your sentiments. We will further endeavor to fulfill the expectations that you have had for our hotel. We are looking forward to seeing you again. Sincerely

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good Stay
The room and bed is a bit small for a couple.
Stayed 2 nights in Jan 2020
Response from Receptioner on Feb 8, 2020
Dear Guest, Thank you very much for your staying at Hotel Monterey Osaka. We would also like to say thank you for taking your valuable time to send us your sentiments. We will further endeavor to fulfill the expectations that you have had for our hotel. We are looking forward to seeing you again. Sincerely

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from ホテルモントレ大阪 宿泊部 on Jan 27, 2020
この度はホテルモントレ大阪をご利用いただき誠にありがとうございました。 ゆっくりとお休みいただけましたでしょうか。今後も皆様のお声をもとに今以上に安心して快適にお過ごしいただけるホテルを目指し、サービスの向上に努めて参ります。今後ともご愛顧の程、何卒よろしくお願い申し上げます.。

8/10 Good

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is okay
Stayed 3 nights in Jan 2020
Response from Hotel Monterey Osaka on Jan 22, 2020
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2019
Response from 宿泊部 on Jan 11, 2020
この度はホテルモントレ大阪をご利用いただき誠にありがとうございました。 ゆっくりとお休みいただけましたでしょうか。今後も皆様のお声をもとに今以上に安心して快適にお過ごしいただけるホテルを目指し、サービスの向上に努めて参ります。今後ともご愛顧の程、何卒よろしくお願い申し上げます.。

6/10 Okay

Verified traveller

Travelled with group
Disliked: Property conditions & facilities, room comfort
Kusai. Fix the room’s sewer pipe smell.
The hotel room smelled like a broken sewer pipe. They must have known this as well because the room had air fresheners hanging and the air purifier running by the time we checked into the room. Not recommended.
Stayed 1 night in Nov 2019
Response from reception on Jan 2, 2020
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 Excellent

Jim, Jeju

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located. Clean and quiet. Aaaaaaaaaaaaaa
Stayed 1 night in Dec 2019
Response from Reception on Jan 2, 2020
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

6/10 Okay

Eva, Tokyo

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I stayed there for two days. The design of this hotel was very fancy abd I loved it. The staffs were all nice. However, they forgot to offer the bath mat on the first day, and since there were only one bath towel and face towel, it was very inconvenient to take a shower. The entrance was Very hard to find btw. Other than these, it was great.
Stayed 2 nights in Dec 2019
Response from Reception on Jan 2, 2020
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel easy to access the transport Staff service is good
Stayed 2 nights in Dec 2019
Response from Hotel Monterey Oosaka Frontdesk. on Dec 18, 2019
Thank you for your stay. We look forward to seeing you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
Response from 宿泊部 on Dec 21, 2019
この度はホテルモントレ大阪をご利用いただき誠にありがとうございました。ゆっくりとお休みいただけましたでしょうか。今後も皆さまのお声とともに今以上に安心して快適お過ごしいただけるホテルを目指し、サービスの向上に努めて参ります。今後ともご愛顧の程、何卒よろしくお願い申し上げます