A mix up with booking times was soon sorted out by the desk manager. Good hotel with good food and great staff. It has everything the wife and I needed, including a hot spa, mmmm nice.
Comment from Hotel Management
18-Aug-2017 by General Manager, Hotel Management
Dear Christopher, thank you for choosing the Renaissance Orlando Airport Hotel. Although you had some issue with the reservations, I am delighted that my Front Desk staff resolved it to your satisfaction and in a timely manner. I will share your comments with them, which will be encouraging for them to hear. We hope to welcome you back the next time you are in the Orlando area.
Renaissance Orlando Airport Hotel