Ratings based on 596 Verified Reviews

4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 18-Jul-2017
It was a very pleasant experience. The room was very clean and the staff was wonderful!
Comment from Hotel Management
19-Jul-2017 by General Manager, Hotel Management
Thank you for your wonderful feedback regarding your stay at the Hilton Garden Inn Orlando Airport. We are so happy you were overwhelmed not only by our friendliness but also with your comfortable room. We hope to welcome you back soon. Sincerely, Michael Goldwasser, General Manager, Hilton Garden Inn Orlando Airport
5 out of 5
Recommended
for Everyone
by A verified traveller from Scotland

Great hotel close to airport.

Posted 9-Jul-2017
Pros: Excellent customer service. Complementary coffee and cookies when we arrived. Most welcome after long flight from the UK.
Quick and efficient check in. Room was very comfortable after long flight.
Comment from Hotel Management
10-Jul-2017 by General Manager , Hotel Management
Brenda, thank you for sharing your comments regarding our convenient location close to the Orlando airport. We're glad you loved our efficient customer service, as well as the special touches offered at the front desk. It was our pleasure serving you, and look forward to welcoming you back to the Hilton Garden Inn Orlando Airport the next time that your travels bring you to our area. Sincerely, Michael Goldwasser, General Manager, Hilton Garden Inn Orlando Airport
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 8-Jul-2017
Nice hotel with great amenities. Only stayed one night but would stay again
Comment from Hotel Management
9-Jul-2017 by General Manager, Hotel Management
Thank you for your wonderful feedback regarding your stay at the Hilton Garden Inn Orlando Airport. We're so pleased you felt we were successful in meeting your needs and expectations. It was our pleasure to serve you. We look forward to the opportunity to welcome you back soon!  Sincerely, Michael Goldwasser, General Manager, Hilton Garden Inn Orlando Airport
5 out of 5
Recommended
for Everyone
by A verified traveller from mn

Posted 29-Jun-2017
Great value. Good location. Friendly staff. Beds are super comfortable! Only issue was false fire alarm in the early morning. Really need to get on that.
Comment from Hotel Management
29-Jun-2017 by General Manager, Hotel Management
Suzanne, we appreciate you taking the time to write a review about your visit to the Hilton Garden Inn Orlando Airport. We are delighted you loved our ideal location and reasonable rates. That being said, we are sorry for the inconvenience you had due to the false fire alarm. I will share your concern with my management. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Michael Goldwasser, General Manager, Hilton Garden Inn Orlando Airport
4 out of 5
Recommended
for Everyone
by A verified traveller from Chicago

One incident

Posted 28-Jun-2017
False fire alarm at 5am. All guests in parking lot for an hour. Obviously a problem but hopefully resolved. Otherwise decent hotel close to airport
Comment from Hotel Management
29-Jun-2017 by General Manager, Hotel Management
Rich, thank you for choosing the Hilton Garden Inn Orlando Airport. We are glad your overall stay was comfortable, with that said, we are sorry your sleep was disturbed due to the false fire alarm. We regret the inconvenience it caused and hope this isolated incident will not deter you from choosing us again. Sincerely, Michael Goldwasser, General Manager, Hilton Garden Inn Orlando Airport
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel

Posted 28-Jun-2017
Cons: The fire alarm,
It was nice to stay there, the staff was very helpfull
Comment from Hotel Management
29-Jun-2017 by General Manager, Hotel Management
We appreciate you staying at the Hilton Garden Inn Orlando Airport. It is good to read you liked the courteous service provided by our associates. That being said, we are sorry for the inconvenience you had while here. Thanks for your review. Please come back and see us again soon. Sincerely, Michael Goldwasser, General Manager, Hilton Garden Inn Orlando Airport
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel

Posted 31-May-2017
A nice hotel that was in a good location for my visit. Very quite room and the front desk employees were very friendly.
Comment from Hotel Management
1-Jun-2017 by General Manager, Hotel Management
Thank you for staying at the Hilton Garden Inn Orlando Airport and for sharing your wonderful feedback. We are thrilled to know our location worked well according to your needs and that you liked the top-notch service provided by our associates. We appreciate your business and look forward to welcoming you again soon. Sincerely, Michael Goldwasser, General Manager, Hilton Garden Inn Orlando Airport
5 out of 5
Recommended
for Everyone
by A verified traveller

Great place, free wifi, prompt shuttle to airport.

Posted 6-May-2017
Would recommend! Excellent customer service. Shuttle was prompt and easy. Close to restaurants.
Comment from Hotel Management
6-May-2017 by General Manager, Hotel Management
It was a pleasure to have you as our guest at the Hilton Garden Inn Orlando Airport. We are pleased to know you were impressed with our courteous service and that our convenient location and complimentary shuttle service was perfect for your needs. We enjoyed having you as our guest and hope to be your hotel of choice every time your travels bring you to our area. Sincerely, Michael Goldwasser General Manager Hilton Garden Inn Orlando Airport
1 out of 5
by A verified traveller from Calgary, Canada

close to airport.

Posted 23-Apr-2017
Pros: It was easy access to the airport for an early flight.
Cons: fix plumbing. replace the tub or at least clean the black spots.
Location: some restaurants and breakfast nearby.
Room was old and not well maintained. Plumbing issues in the bathroom sink. Carpet very dirty. Tub very dirty and looked like mold in a lot of places. Check was good. I would not recommend this hotel to anyone.
Comment from Hotel Management
25-Apr-2017 by Manager, Hotel Management
Dear Paul, Thank you for being our guest and for taking the time to share your experience. We are glad you enjoyed the convenient location, but we apologize for not fully meeting your expectations. Thank you for letting us know where we can improve and we hope to be of service to you again. Sincerely, Michael Goldwasser - General Manager
3 out of 5
by Lisa

Bad beds, good surroundings

Posted 4-Apr-2017 on Hotels
Beds are awful!! Good shops & restaurants close by. Very close to the airport.
Comment from Hotel Management
6-Apr-2017 by James, Hotel Management
Dear Lisa, thank you for sharing your concerns and for being our guest. We are pleased that our surrounding area with great restaurants, shops and close location to the airport met your travel needs. We are however sorry our bedding was found to be uncomfortable and resulted in a restless night’s stay. Our goal is to provide excellent service to our guests and accommodations that are comfortable. We appreciate your feedback as this will help us focus on areas we could improve upon. We hope that you will return soon, we loved having you as our guest! Sincerely, Michael Goldwasser General Manager