Ratings based on 3,117 Verified Reviews

4.0 out of 5
81% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller fromFlorida

excellent location

Posted 18-Feb-2017
Pros: amenities
Cons: nothing
Location: Epcot, restaurants,
we were there to celebrate a birthday, and found the room, access to great restaurants and proximity to Epcot ideal. everything was just a short walk away.
5out of 5
Recommended
for Everyone
by A verified traveller fromJacksonville, FL

Great Experience!

Posted 7-Feb-2017
This hotel was beautiful! The staff was very friendly and helpful. The beds were VERY comfortable; not too soft, not to firm! They had Starbucks coffee available in the room, which was nice. I wish we could have stayed longer. We will definitely be staying here again!
4out of 5
Recommended
for Everyone
by A verified traveller fromMiami

Beautiful & Convenient

Posted 6-Feb-2017
Pros: The convenience, the amenities, the restaurants, staff, pool area. Its great
Cons: If you get one of the renovated room, then nothing needs improvement, the staff is great.
Location: So much. All Disney parks are a bus away or water transportation and some are even walking distance.
The Hotel was beautiful. Staff was amazing. I had a great deal in the price and therefore my room was not the best. The Air conditioning started making noises in the middle of the night. I was given one of the room pending renovation so I guess this is why the price was low in comparison. I think that I would rather stay at a Disney moderate hotels for the price I paid. The noise the Air conditioning was making was as if someone was vacuuming in the room. However the hotel is gorgeous.
5out of 5
Recommended
for Everyone
by A verified traveller

Beautiful!!

Posted 6-Feb-2017
Excellent overall !!will definitely stay again. Friendly people.
4out of 5
Recommended
for Everyone
by A verified traveller

Close to EPCOT

Posted 4-Feb-2017
Loved ability to walk to EPCOT for the Festival of Arts
5out of 5
Recommended
for Everyone
by A verified traveller fromOntario, CAN

Posted 2-Feb-2017
very quiet rooms, great to be able to walk directly into Epcot and then shuttle or monorail everywhere else, loved the option to decline linen change in exchange for a voucher - we used it the last day to get our supplies for the trip home!
4out of 5
Recommended
for Everyone
by A verified traveller

Great views, staff was super friendly, very clean

Posted 2-Feb-2017
This hotel waa amazing. They took care of everything you needed. The view was great and the shuttles to the parks were nice.
3out of 5
by A verified traveller fromCalifornia

Our room needed renovating

Posted 2-Feb-2017
Pros: On Disney property so easy access to parks
Cons: Update and clean better. The vents were very dusty.
Location: Disney parks
The hotel exterior and lobby areas were beautiful but dated. The room was nothing special but the beds were comfortable and the sheets were clean. Other than that the stay was very disappointing. Getting to our room which was on the main floor, the hallway carpet was old with lots of wrinkles. There was a large very dusty intake vent with a 5x5 open box with accessible wires below it on our wall. The rooms are not sound proof what - so - ever. This was not what I expected from a Disney property.
3out of 5
by A verified traveller fromnew yirk

Thought it would have been better for the price.

Posted 31-Jan-2017
Checking staff was nice and informative. My room had a boogie wiped on a framed picture hanging in bedroom...dried. Housekeeping didn't clean bathroom, replace toilet paper or shampoo. Glassware that we used wasn't replaced. There was no "Do Not Disturb" sign available in room.
4out of 5
Recommended
for Everyone
by A verified traveller fromHollywood, FL

Room Renovation

Posted 30-Jan-2017
Pros: close to all we planned to do on this trip
Location: We stayed here so we could enjoy Epcot - it was a perfect location and the water taxi was nice getting to and from Disney!
the hotel is undergoing renovations, we stayed in one of the rooms that has not been done yet. Nice, but the bath was very small. Looking forward to those renovations!