Ratings based on 6,482 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
82% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveller

Posted 28-Apr-2016
Wow........................................................................
4 out of 5
by A verified traveller

Would stay here again but dishonest maids

Posted 28-Apr-2016
Pros: Proximity to Studios and to Epcot as well as that whole water front area. Watching fireworks on the beach and all.
Cons: Housekeeping could be a wee bit more honest.
Location: Epcot and the Studios are a super quick boat ride. Bus rides to the other locations are fast too. All around a good place to stay on the cheap.
Place was well situated near Epcot. You can't ask for a better spot to stay too since you are essentially using the back entrance which means a fast entrance and exit (perfect for after the fire works if you watch them near France or Morocco). The boardwalk is right next door too and there are fun restaurants outside which make it a great place for a meal outside. Check in was easy and the room was clean/spacious. Only draw back, we left an item in the hotel room and it went missing.
5 out of 5
by A verified traveller from New York

Highly recommended

Posted 27-Apr-2016
Pros: FREE shuttle bus every 20 minutes; friendly and helpful staff; comfortable bed; clean room.
Cons: a clearer separated line for SPG members that won`t make normal guests feel kind of annoying.
Me and my friend spent 4 nights here and we both are satisfied. This is really a good hotel with friendly staff. There are many restaurants near the hotel and I highly recommend Mulino New York Trattoria ( located in Swan). Also, we tried the Bluezoo as well, which is also good. There are free shuttle buses to Disney Land every day and you don`t have to worry about how you can get back from Disney after the firework show, bc shuttle buses are available very 20 minutes. :P One thing that I found a bit annoying it`s about the line at the front dest. Well I know there is a "SPG" priority line but it`s kind of messed up with normal guest line. We (not just my friend and I, there were other people too) waited for a long time and some "SPG" guests just showed up and went straight to the counter where there is no sign of "SPG". Plus, that guest was a bit rude to me. Well maybe it`s better if there is a clearer separated line for"SPG members". In addition, the waiting time for calling for a room service is a bit longer than I expect but it`s okay since the staff are really helpful and friendly, I`m okay with that. Anyway, I still like the hotel and would definitely recommend it to my friends.
3 out of 5
by A verified traveller from New York, NY

Very close to epcot and to Hollywood studios

Posted 27-Apr-2016
Pros: proximity and early morning passes
Cons: if you are renting to a competition group (dance/cheer) make sure they dont over run the pool and the lobby
Location: close to epcot -and Hollywood Studios on Disney transit line
Room was not "cleaned' daily - I get the whole green initiative and we did not request towels everyday but seriously my kids made the bed better - I gave $$$ every day hoping my cleaning would improve it didn't. Also - check if their is a cheer competition or dance group competition - one or two groups fine but the place was overrun by screaming teens and I have screaming teens. Some groups were really well behaved and some groups were just plain old rude to families (swearing, playing loud music, knocking in to younger ones in the pool)- you took a chance on what group was at the pool- just dont go if it is nationals week unless your kid is competing.
5 out of 5
by A verified traveller from Boston

This is a nice hotel and a good value!

Posted 26-Apr-2016
Pros: See above.
Cons: I guess if I had to pick something, wait times could be improved, but hey it's the south they probably selected the fastest people they could find!
Location: The hotel is five minutes by boat to Epcot and Disney Studios and ten minutes by bus to Magic Kingdom, etc.
We recently stayed in a hotel room in NY City which was booked through Expedia and which was also rated about 4.1 stars. We quickly determined that was not an accurate rating! While the hotel stock clearly varies widely between NYC and Orlando, this time around we arrived with the expectation that the rating may be a tad generous. It was NOT. This place is 4 stars plus all day long. The staff is totally dialed in and on top of things. They clearly care. The rooms have been recently renovated in the Swan but have not yet been done at the Dolphin. It hardly mattered. The maid service is impeccable particularly when you consider the volume of people checking in and out every day. The beds were very comfortable, the linens were lily white, the towels plentiful. The lobbies, the stairwells, the grounds - all pristine. I live in downtown Boston. I expect the best service and am willing to pay for it. This place is easily a four star property.
4 out of 5
by A verified traveller from New York City

Great hotel in the modele of Disney parks

Posted 26-Apr-2016
Best thing about this hotel is location if you are going to Disney World. It is right next to Epcot and the Disney Hollywood Studios, and a short drive to Animal Kingdom and Magic Kingdom parks. Upon arrival we were upgraded (at no additional cost) to an enormous suite plus an adjacent room. Staff was excellent, shops in the property are very good, and the pool is wonderful for kids and grown ups. We did not eat at any of the restaurants (too busy enjoying the Disney parks from dawn till late at night!) but we once ordered room service at breakfast and the food and service were excellent. I highly recommend this hotel.
4 out of 5
by A verified traveller from New Jersey

Perfect Location

Posted 26-Apr-2016
I was in for a quick trip to see my son...at Epcot! Great location, loved taking the water taxi to Epcot and did not have to wait in line to get in! Room was very clean and bed was comfortable. The hot water would get super hot for a few seconds then go back down in the shower - the only complaint I had. Room came with bottled water which was great to come into after a long day. I grabbed a quick bite, food was ok but it wasn't a sit down dinner so I was expecting greatness. I didn't have time to swim, but the grounds were lovely. I hope to go back and enjoy it more.
4 out of 5
by A verified traveller

Posted 24-Apr-2016
great location walk to Epcot and Disney studios always clean lots to do on and around the boardwalk
5 out of 5
by A verified traveller from New York

Great hotel for families!

Posted 24-Apr-2016
Great hotel, 10mins away from Disney parks. 15 mins from airport. Very clean. Beds were extremely comfortable!! And amazing views!! I would definitely come back to this resort. Only thing we didn't like was that the food was beyond expensive. It was 4 of us (two adults, two children) and we speant over $70 for breakfast and the same amount for lunch and dinner. Leaving you spending almost $200 daily just on food.
5 out of 5
by A verified traveller

Posted 24-Apr-2016
Friendly staff and beautiful pool! Will be returning for sure!