Ratings based on 7,097 Verified Reviews

4.1 out of 5
82% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 27-Mar-2017
Very Friendly and efficient staff. Great amenities. Super close to Disney parks. Will definitely stay there again
5out of 5
Recommended
for Everyone
by A verified traveller

Beautuful hotel close to Boardwalk.

Posted 26-Mar-2017
Excellent features: pool, fitness center, gorgeous lobby to relax in, boat to go across lake, walking distance to restaurants and shops.
4out of 5
Recommended
for Everyone
by A verified traveller

Great stay! Perfect for kids

Posted 26-Mar-2017
Great pool for kids! Close to the Disney Boardwalk and the Bluezoo restaurant in the hotel is really nice.
5out of 5
Recommended
for Everyone
by A verified traveller

Nice room - Newly renovated - great location

Posted 26-Mar-2017
Pros: Clean, newly decorated room. Cozy bed. Coffee and refrigerator in room.
Cons: Was happy with everything
Location: above
Great stay - loved the room. Everything you could need and more. My favorite location in Disney. You can walk to the Boardwalk, back gate of Epcot and down the water way to Hollywood Studios. If you'd rather take the boat, it picks you up right at the hotel. Very helpful staff.
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 26-Mar-2017
Pros: Ambiance
Hotel was nice but the room we stayed looks old and outdated in style
2out of 5
by A verified traveller fromnew jersey

Posted 25-Mar-2017
Hotel was beautiful staff was great except for female manger. I lost my credit card at disney and when i got back to the hotel i informed that i lost it. And the first thing the manager told me was that i would have to have a credit card on file with the hotel to cover any expense that i aquire. And if i dont have one on file that i would have to leave the hotel. Now i am a person from nj taking my kids to disney for a nice time.and i was told to leave. Because i lost my credit card and that i couldnt pay for my eminities. Altough my hotel room was paid in full i was still aaked to leave. I said this is how Disney treats their guest.they said that they are the marriot now and we are just on Disney property we are not affiliated with Disney. So i paid cash for what i owed and left . Not blaming Disney im quite sure Disney would have handled it better.
5out of 5
by A verified traveller

Nice hotel near to parks

Posted 25-Mar-2017
Excellent hotel beautiful views nice staff located in center of Orlando parks
5out of 5
Recommended
for Everyone
by A verified traveller fromsarasota fl

Posted 21-Mar-2017
Pros: Everything
Cons: The phone in the rooms
Location: Great
My experience was great,the hotel lobby was beautiful ,the staff work like the place belong to them ,wonderful people.
5out of 5
Recommended
for Everyone
by A verified traveller fromCanada

Great location!

Posted 21-Mar-2017
Great hotel with many ammenties. Great pools for the kids! Close to many of the Disney attractions with convenience of water taxis and buses.
4out of 5
Recommended
for Everyone
by A verified traveller fromnj

Good Hotel near everything

Posted 21-Mar-2017
The hotel is was nice & near everything. The character weekend brunch & dinner @ the Garden Grove restaurant in the swan hotel was great.