Ratings based on 6,541 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
82% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2out of 5
by A verified traveller fromcoastal alabama

Huge disappointment

Posted 23-May-2016
Construction noise everywhere. A/c/heat not working in room. No privacy bt bathroom and bedroom, housekeeping banging on door even with do notdisturb sign up, huge convention group loud and obnoxious in main areas (bar in lobby of hotel), 24 hr cafe crazyexpensive ($34 for baked chicken dinner), elevators and rooms smelled musty..and of soiled diapers. Front desk Staff indifferent and rude. Would not stay here again.
4out of 5
by A verified traveller

Nice view

Posted 15-May-2016
It was great overall. We had a wonderful time. The food at shula's was nice. Picabu took too long, however. The pool area was amazing. The hallway was dirty where our room was. Staff was kind and approachable.
4out of 5
by A verified traveller

Posted 11-May-2016
Great location. Friendly staff. I would definitely return.
5out of 5
by A verified traveller fromPhiladelphia, PA

Great location - walk to 2 Disney parks!

Posted 5-May-2016
We had a fantastic stay at the Dolphin in a newly renovated room overlooking the seashell fountain. Great location to walk to the Boardwalk, Yacht/Beach Club, Hollywood Studios, and EPCOT. Loved the restaurants too!
5out of 5
by A verified traveller

We loved this hotel! Staff was very friendly

Posted 3-May-2016
We had a great stay at our hotel will definitely be back!
4out of 5
by A verified traveller

Great Hotel

Posted 3-May-2016
Pros: The convenience of everything being right there
Cons: need more busses to and from parks and ESPN
Of all the resorts, I'd choose the Swan/Dolphin every time. Everything you need is right there...coffee, all meals, bar, snacks, gym, pool, etc. I hate walking a mile to get to a scuzzy cafe for coffee when I wake up at resorts like the Caribbean.
3out of 5
by A verified traveller fromNY

Good location; hotel needs updating.

Posted 2-May-2016
Pros: the pool
Cons: rooms are very dated; the east wing smelled terribly, smelled old.
Location: location was terrific.
We didn't know the Dolphin and Swan were no longer part of Disney; therefore, we had to pay $60 to and from the airport. However, we were still able to use the shuttle to the parks. The hotel and rooms need a massive update; very small bathrooms. We had engineering come at least three times to fix our thermostat; the room was either freezing or sweating. They couldn't figure it out, so we gave up. There aren't may restaurant choices - but the Picabou quick snack shop was pretty good. There was one ice cream shop, but only two workers, so it took about 20 minutes every night for the kids ice creams. The pool's were nice, but staff not so friendly and hard to get service. We bought park tickets from the concierge desk and the they didn't set them up properly (tied to an account); we had no idea and had two miserable park days and the parks couldn't figure out. Fast pass didn't work and the keys kept resetting themselves. Overall, it was OK. Not horrible, but not great. We stayed at the Beach Club last time and it was a much better experience.
4out of 5
by A verified traveller fromFlorida

Great hotel

Posted 1-May-2016
Beautiful hotel, awesome pools for everyone, walking distance to The Boardwalk and Epcot. Loved it!
5out of 5
by A verified traveller

Posted 28-Apr-2016
Wow........................................................................
4out of 5
by A verified traveller

Would stay here again but dishonest maids

Posted 28-Apr-2016
Pros: Proximity to Studios and to Epcot as well as that whole water front area. Watching fireworks on the beach and all.
Cons: Housekeeping could be a wee bit more honest.
Location: Epcot and the Studios are a super quick boat ride. Bus rides to the other locations are fast too. All around a good place to stay on the cheap.
Place was well situated near Epcot. You can't ask for a better spot to stay too since you are essentially using the back entrance which means a fast entrance and exit (perfect for after the fire works if you watch them near France or Morocco). The boardwalk is right next door too and there are fun restaurants outside which make it a great place for a meal outside. Check in was easy and the room was clean/spacious. Only draw back, we left an item in the hotel room and it went missing.