5/5 Excellent
Matthew
Travelled with family
Nov. 16, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2021
Universal's Loews Portofino Bay Hotel
Photo gallery for Universal's Loews Portofino Bay Hotel
Overview of Universal's Loews Portofino Bay Hotel
Universal's Loews Portofino Bay Hotel
4.5/5 Wonderful
Guests rated this property 4.5/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Pet-friendly
- Air conditioning
- Spa
- Restaurant
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitizer provided
- Personal protective equipment
- Individually-wrapped food options
5601 Universal Blvd, Orlando, FL, 32819
Explore the area
- Universal Studios Florida1 min walk
- Hollywood Drive-In Golf12 min walk
- The Wizarding World of Harry Potter™16 min walk
- Orlando, FL (MCO-Orlando Intl.)19 min drive
Choose dates to view prices
About this area
Orlando
Located in Orlando, Universal's Loews Portofino Bay Hotel is near theme parks. Mall at Millenia and Florida Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Universal Studios Florida and Universal CityWalk. Traveling with kids? Don't miss Universal’s Islands of Adventure and Universal’s Volcano Bay. Spend some time exploring the area's activities, including golfing and outlet shopping.
What's nearby
- Universal Studios Florida - 1 min walk
- Hollywood Drive-In Golf - 12 min walk
- Universal CityWalk - 14 min walk
- Universal’s Islands of Adventure - 16 min walk
- The Wizarding World of Harry Potter™ - 16 min walk
Getting around
- Orlando Station - 11 min drive
- Orlando International Airport (MCO) - 19 min drive
Restaurants
- Bice Ristorante — 1 min walk
- Mama Dellas Ristorante℠ — 1 min walk
- The Palm — 3 min walk
- The Kitchen — 3 min walk
- Emack & Bolio's — 3 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Social distancing
Contactless check-out
Contactless room service is available
Safety measures
Personal protective equipment worn by staff
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Covered self parking on site (USD 28 per night; includes in/out privileges)
- Wheelchair-accessible parking available
- Free theme park shuttle
Food and drink
- Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: USD 5-40 for adults and USD 5-20 for children
- 4 restaurants and 1 coffee shop/café
- 2 bars/lounges and 1 poolside bar
- 24-hour room service
Things to do
- 3 outdoor pools
- Arcade/game room
- Art gallery
- Designer stores
- Fitness center
- Sauna
- Shopping
- Spa services
- Steam room
Family friendly
- 3 outdoor pools
- Arcade/game room
- Children's club (surcharge)
- Free cribs/infant beds
- Free theme park shuttle
- Laundry facilities
- Microwave (on request)
- Mini-fridge
- Rollaway/extra beds (surcharge)
- Snack bar/deli
- Supervised childcare/activities (surcharge)
- Waterslide
Conveniences
- ATM/banking services
- Elevator
- Front-desk safe
- Gift shop/newsstand
- Newspapers in lobby
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Hair salon
- Laundry facilities
- Luggage storage
- Porter/bellhop
- Tour/ticket assistance
- Turndown service
- Wedding services
Languages spoken
- English
- Italian
- Spanish
Business services
- Business center
- Conference center (42000 square feet of space)
Outdoors
- Pool cabanas (surcharge)
- Pool sun loungers
- Pool umbrellas
- Terrace
Spa
- 14 treatment rooms
- Aromatherapy
- Body scrubs
- Body treatments
- Body wraps
- Couples treatment room(s)
- Detox wraps
- Facials
- Hydrotherapy
- Manicures and pedicures
- Massage - deep-tissue
- Massage - hot stone
- Massage - prenatal
- Massage - Swedish
- Massage/treatment rooms
- Outdoor treatment areas
- Reflexology
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Assistive listening devices available
- Braille signage
- In-room accessibility (select rooms)
- Roll-in shower (select rooms)
- Visual fire alarm
- Wheelchair-accessible parking
- Wheelchair-accessible path to elevator
- Wheelchair-accessible restaurant
- Wheelchair accessible (may have limitations)
More
- Designated smoking areas (fines apply)
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Free cribs/infant beds
- Hypo-allergenic bedding
- Rollaway/extra beds (surcharge)
Bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Towels
- Toothbrush and toothpaste (on request)
Entertainment
- 42-inch flat-screen TV
- Cable channels
- iPod dock
- Pay movies
Food and drink
- Coffee/tea maker
- Microwave (on request)
- Mini-fridge
More
- Connecting rooms available
- Desk
- Free newspapers
- Iron/ironing board
- Phone
- Safe
- Turndown service
Similar properties
See similar properties
Orlando
Florida Center
Hotel resort
4 star
Air conditioned
Business-friendly
Pet-friendly
Guest rating 4+
Policies
Check-in
Check-in time starts at 4:00 PM
Minimum check-in age - 21
Check-out
Check-out before 11 AM
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Please refer to the Universal Orlando app for additional safety guidelines and hours of operation. In connection with your purchase of Universal Orlando products and your visit to Universal Orlando, including Universal Studios Florida, Universal’s Islands of Adventure, Universal’s Volcano Bay, Universal CityWalk, and the Universal Orlando Resort hotels, please be advised that you must follow Universal Orlando’s policies, CDC guidelines and the recommendations of health officials. Please note that any public location where people are present provides an inherent risk of exposure to COVID-19 and Universal Orlando cannot guarantee that you will not be exposed during your visit. By visiting Universal Orlando, you acknowledge and agree that you assume these inherent risks associated with attendance. When you enter Universal Orlando, you understand that you are subject to the Universal Orlando terms of service (including arbitration, class action waiver, assumption of risk, and infectious disease release of liability) located at Universalorlando.com/safetyinfo. Visitors should be aware of and comply with government guidelines regarding travel restrictions and mandatory quarantines before visiting our destination.
WIZARDING WORLD and all related trademarks, characters, names, and indicia are © & ™ Warner Bros. Entertainment Inc. Publishing Rights © JKR. (s20)
* Requires theme park admission. Early Park Admission begins one (1) hour prior to regular scheduled park opening to either Universal Studios Florida or Universal’s Islands of Adventure as determined by Universal Orlando, and Universal’s Volcano Bay. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions may apply.
**Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal’s Islands of Adventure. Not valid at Universal’s Volcano Bay. Excludes separately ticketed events. Park-to-Park admission required to board the Hogwarts™ Express. Benefit valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Available during normal theme park operating hours only. Additional restrictions may apply and benefits are subject to change without notice.
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 100 per accommodation, per stay
2 per room
Food and water bowls are available
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding
Rollaway/extra beds are available for USD 35 per night
Free cribs (infant beds)
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Breakfast fee: between USD 5 and USD 40 for adults, USD 5 and USD 20 for children (approximately)
- Covered self parking fee: USD 28 per night (in/out privileges)
- Pet fee: USD 100 per accommodation, per stay
- Service animals are exempt from fees
- In-room microwave fee: USD 15 per night
- Rollaway bed fee: USD 35 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility
Property is also known as
Hotel Loews Portofino
Loews Hotel Universal
Loews Portofino Bay Hotel Universal Orlando
Loews Portofino Bay Hotel Universal Orlando Orlando
Loews Portofino Bay Universal Orlando
Loews Portofino Bay Universal Orlando Orlando
Loews Portofino Hotel
Portofino Hotel Universal
Portofino Loews Hotel
Universal Portofino Hotel
Universal's Loews Portofino Bay Hotel Orlando
Universal's Loews Portofino Bay Orlando
Universal's Loews Portofino
Universal's Loews Portofino Bay Hotel Resort
Universal's Loews Portofino Bay Hotel Orlando
Universal's Loews Portofino Bay Hotel Resort Orlando
Frequently asked questions
Overall score and ratings
4.5
Wonderful
4.5/5
Cleanliness
4.5/5
Staff & service
4.4/5
Amenities
4.5/5
Property conditions & facilities
5/5 Excellent
Miyon
Nov. 4, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2021
5/5 Excellent
MICHELLE
Travelled with partner
Nov. 2, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2021
3/5 Okay
douglas
Travelled with partner
Oct. 28, 2021
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Oct 2021
1/5 Terrible
Chang, Fairbanks
Travelled with family, Travelled with group
Oct. 20, 2021
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021