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Universal’s Loews Portofino Bay Hotel

4.0 star property
Upscale family-friendly hotel near Universal CityWalk

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May 2024

Universal’s Loews Portofino Bay Hotel

Photo gallery for Universal’s Loews Portofino Bay Hotel

Exterior
Property amenity
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
5 restaurants, breakfast, lunch, dinner served; Italian cuisine
Property amenity

Overview of Universal’s Loews Portofino Bay Hotel

9.0

Wonderful

Highlight
  • Offers an onsite restaurant. Only 5% of properties have this in Orlando.

Popular amenities

  • Pool
  • Breakfast available
  • Pet-friendly
  • Spa
  • Free WiFi
  • Parking available

Explore the area

5601 Universal Blvd, Orlando, FL, 32819
  • Popular LocationUniversal CityWalk10 min walk
  • Popular LocationUniversal Studios Florida13 min walk
  • Popular LocationUniversal’s Islands of Adventure16 min walk
  • AirportOrlando, FL (MCO-Orlando Intl.)20 min drive
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Room options

Room, 2 Queen Beds, Non Smoking, Bay View (Exclusive Universal Park Benefits)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Bathrobes
  • 450 sq ft
  • Bay view
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Garden View (Exclusive Universal Park Benefits)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Bathrobes
  • 450 sq ft
  • Sleeps 5
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Non Smoking (Exclusive Universal Park Benefits)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Bathrobes
  • 490 sq ft
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, Bay View (Exclusive Universal Park Benefits)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Bathrobes
  • 450 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Garden View (Hearing) (Exclusive Universal Park Benefits)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Bathrobes
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, Garden View (Exclusive Universal Park Benefits)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Bathrobes
  • 450 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Garden View (Roll-In Shower) (Exclusive Universal Park Benefits)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Bathrobes
  • Sleeps 5
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Non Smoking (Exclusive Universal Park Benefits)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Bathrobes
  • 490 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, Non Smoking (Despicable Me Kids Suite) (Exclusive Universal Park Benefits)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
  • 650 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Club Room, 2 Queen Beds, Non Smoking (Exclusive Universal Park Benefits)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Bathrobes
  • 490 sq ft
  • Sleeps 5
  • 2 Queen Beds

Similar properties

About the area

Orlando

Universal’s Loews Portofino Bay Hotel is located in Florida Center, a neighborhood in Orlando, and is near theme parks. Mall at Millenia and Florida Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Universal Studios Florida and Universal CityWalk. Traveling with kids? Make time for Universal’s Islands of Adventure, or check out an event or a game at Kia Center. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Universal Orlando Resort - 5 min walk
  • Universal CityWalk - 10 min walk
  • Universal Studios Florida - 13 min walk
  • Universal’s Islands of Adventure - 16 min walk
  • Universal’s Volcano Bay - 6 min drive

Getting around

  • Orlando Station - 12 min drive
  • Sand Lake Road Station - 19 min drive
  • Orlando Intl. Airport (MCO) - 21 min drive

Restaurants

  • MEN IN BLACK: Alien Attack - 11 min walk
  • Voodoo Doughnut - 11 min walk
  • NBC Sports Grill & Brew - 10 min walk
  • Louie's Italian Restaurant - 18 min walk
  • Red Oven Pizza Bakery - 12 min walk

About this property

Universal’s Loews Portofino Bay Hotel

Upscale family-friendly hotel near Universal CityWalk
Located close to Universal Studios Florida and Universal’s Islands of Adventure, Universal’s Loews Portofino Bay Hotel provides a poolside bar, a terrace, and an art gallery on site. Treat yourself to a massage, reflexology, or a body treatment at the onsite spa. Be sure to enjoy a meal at any of the 5 onsite restaurants, which feature Italian cuisine and al fresco dining. Free in-room WiFi is available to all guests, along with designer stores on site and 2 coffee shops/cafes.
Other perks include:
  • Swimming pool with a waterslide, cabanas, and sun loungers
  • Cooked-to-order breakfast (surcharge), a free theme park shuttle, and valet parking (surcharge)
  • 3 outdoor pools, express check-out, and a porter/bellhop
  • Luggage storage, massage treatment rooms, and an elevator
  • Guest reviews give good marks for the helpful staff
Room features
All 750 rooms offer comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and safes.
More amenities include:
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with free toiletries and hair dryers
  • 42-inch flat-screen TVs with cable channels
  • Mini fridges, on-request microwaves, and coffee/tea makers

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free theme park shuttle
  • Covered self parking on site (USD 31 per night; includes in/out privileges)
  • Valet parking on site (USD 40 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM–11:00 AM for a fee: USD 5–40 for adults and USD 5–20 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 5 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bice Ristorante
  • Mama Dellas Ristorante℠
  • Sal's Market Deli
  • Splendido Bar & Grill
  • Trattoria del Porto™

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Art gallery
  • Designer stores
  • Full-service spa
  • Gym
  • Sauna
  • Shopping
  • Steam room
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Free crib
  • Free theme park shuttle
  • Laundry facilities
  • Microwave on request
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (42,000 square feet of space)

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • 42-inch flat-screen TV with cable channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
WIZARDING WORLD and all related trademarks, characters, names, and indicia are © & ™ Warner Bros. Entertainment Inc. Publishing Rights © JKR. (s23) *Requires theme park admission. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to either Universal Studios Florida or Universal Islands of Adventure as determined by Universal Orlando. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening for Universal Volcano Bay. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions apply.

Renovations and closures

The property will be renovating from July 28 2023 to December 31 2024 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5–40 for adults, and USD 5–20 for children
  • Covered self parking fee: USD 31 per night (in/out privileges)
  • Valet parking fee: USD 40 per night
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: USD 15 per night
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility

Frequently asked questions

Does Universal’s Loews Portofino Bay Hotel have a pool?

Yes, this property has 3 outdoor pools.

How much does it cost to stay at Universal’s Loews Portofino Bay Hotel?

As of Mar 19, 2024, prices found for a 1-night stay for 2 adults at Universal’s Loews Portofino Bay Hotel on Apr 7, 2024 start from CA $732.3, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Universal’s Loews Portofino Bay Hotel pet-friendly?

Yes, Universal’s Loews Portofino Bay Hotel allows pets (limit 2 total). There's a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Universal’s Loews Portofino Bay Hotel?

Self parking is available for USD 31 per night. Valet parking is available for USD 40 per night.

What time is check-in at Universal’s Loews Portofino Bay Hotel?

Check-in begins at 4:00 PM.

What time is check-out at Universal’s Loews Portofino Bay Hotel?

Check-out is at 11 AM.

Where is Universal’s Loews Portofino Bay Hotel located?

Located in Florida Center, this family-friendly Orlando hotel is within a 15-minute walk of Universal CityWalk and Universal Studios Florida. Universal’s Islands of Adventure and Universal’s Volcano Bay are also within 2 mi (3 km).

Universal’s Loews Portofino Bay Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 683 out of 1000 reviews" "
Rating 8 - Good. 195 out of 1000 reviews" "
Rating 6 - Okay. 65 out of 1000 reviews" "
Rating 4 - Poor. 30 out of 1000 reviews" "
Rating 2 - Terrible. 27 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Daimary

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing , very easy park access
Stayed 1 night in Mar 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

Pamela

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Sal's was wonderful.
Stayed 1 night in Jan 2024

10/10 Excellent

Shawnte, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 8 nights in Dec 2023

2/10 Terrible

Liat

Disliked: Property conditions & facilities
Horrible experience. The hotel is rated high but is very simple and very old. The rooms are super simple and we had an “upgraded room”. The room was not ready for 5 people as we reserved, rather for 4 people. We had to ask for the rolling bed and waited for half an hour to receive it. Room service- tried to order on Saturday evening and had to wait 1:45 for the food! We got dirty bath robes. We didn’t have any conditioner and the shampoo is just not a shampoo. It’s fragrant water( Does not lather). The carpet stinks and old.in the morning for breakfast we had to wait an hour! To be seated. The restaurants did not welcome walk ins and they only accept reservations. The Starbucks branch is the WORST I have ever been too as far as service and staff. The only reason to sleep there would be the fast pass you receive. Will try the other two hotels next time. Not coming back, you do not get what you pay for which is $500 per night. .
Stayed 2 nights in Jan 2024

8/10 Good

Marvin

Stayed 1 night in Dec 2023

10/10 Excellent

Joyce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Easy access to Universal studio. The staff is friendly. Highly recommend!
Stayed 3 nights in Dec 2023

10/10 Excellent

Tyler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2023

General hotel information

Reasons to Book
Comfortable Beds & Outdoor Pool
Check-In Time
4:00 PM
Check-Out Time
11:00 AM
Star Rating
4.0