Universal's Loews Portofino Bay Hotel

Based on the architecture of Portofino, Italy, this Orlando resort features a large harbor lined with cobblestone streets, Italian sports cars, and European shops and cafés. While the sun sets on this Harbor Piazza, live opera music is performed nightly to draw you further into the Italian experience.

Dive into one of the hotel's 3 themed outdoor pools, including its Beach Pool which features a water slide. Loews Portofino Bay Hotel at Universal Orlando® also offers a large fitness center available for a surcharge. Guests can also take advantage of the many treatments offered at Mandara Spa.

For business needs, this resort offers 42,000 square feet (3,901 square meters) of combined meeting space with audiovisual equipment. Wedding services and exhibit space are also available. Complimentary WiFi is accessible throughout the hotel.

Guests at Universal Hotels Orlando receive these exciting benefits during their stay (see Promotions for details, terms, and conditions):

• Skip the regular lines for free† with Universal Express℠ Unlimited ride access in most attractions–a value of up to USD 89 per person, per day** (valid theme park admission required)
• Early Park Admission* to The Wizarding World of Harry Potter™ one hour before the theme park opens (valid theme park admission required)
• Complimentary transportation from hotel to Universal Orlando’s theme parks and Universal CityWalk®
• Resort-wide charging privileges with room key card
• Complimentary delivery of merchandise purchased across the resort to hotel
• Complimentary accessˆ to select live entertainment venues at Universal CityWalk®
• Priority seating at select Universal Orlando restaurants
• Scheduled transportation from onsite hotels to Wet ‘n Wild® Waterpark (permanently closing December 31 2016), SeaWorld®, and Aquatica®¹
• Visits with select characters at hotel and special wake-up calls to guestroom
• Golf Universal program² providing access to a nearby course

• 24-hour front desk 
• Babysitting or childcare (surcharge) 
• Children's club (surcharge) 
• Supervised childcare/activities (surcharge) 
• Arcade/game room 
• ATM/banking 
• Number of bars/lounges - 2 
• Breakfast available (surcharge) 
• Business center 
• Coffee shop or café 
• Free newspapers in lobby 
• Concierge services 

• Conference space 
• Dry cleaning/laundry service 
• Elevator/lift 
• Express check-out 
• Full-service spa 
• Free theme park shuttle 
• Fitness facilities 
• Gift shops or newsstand 
• Hair salon 
• Designated smoking areas 
• Pool umbrellas 
• Designated smoking areas (fines apply) 
• Waterslide 
• Number of outdoor pools - 3 
• Number of spa tubs - 2 
• Tours/ticket assistance 
• Free WiFi 
• Laundry facilities 
• Spa treatment room(s) 
• Number of floors - 6 
• Total number of rooms - 750 
• Valet parking (surcharge) 
• Poolside bar 
• Porter/bellhop 
• Luggage storage 
• Safe-deposit box at front desk 
• Self parking (surcharge) 
• Conference space size (meters) - 3902 
• Free area shuttle 
• Number of restaurants - 5 
• Conference space size (feet) - 42000 
• Conference center 
• Snack bar/deli 
• Pool cabanas (surcharge) 
• Pool sun loungers 
• Sauna 
• Shopping on site 
• Spa services on site 
• Children's pool 
• Wedding services 

• Family Hotel  
• Outdoor pools  
• Children's pool  
• Waterslide  
• Free Wi-Fi  
• Area shuttle (complimentary)  
• Theme park shuttle (complimentary)  
• Snack bar/deli  
• Laundry facilities  
• Babysitting or childcare (surcharge)  

• Arcade/game room  
• Cribs/infant beds (complimentary)  

• Pay movies 
• Air conditioning 
• Free newspaper 
• In-room climate control (air conditioning) 
• Phone 
• Minibar 
• Coffee/tea maker 
• Daily housekeeping 
• Turndown service 
• Private bathroom 
• Bathrobes 
• Free toiletries 

• Hair dryer 
• Iron/ironing board 
• In-room safe 
• Cable TV service 
• Flat-panel TV 
• Free WiFi 
• iPod docking station 
• Room service (24 hours) 
• Connecting/adjoining rooms available 
• Free cribs/infant beds 
• Rollaway/extra beds (surcharge) 

Bice Ristorante - This restaurant serves authentic Italian cuisine in an elegant environment of classic and modern décor. Open for dinner only. Reservations required.

Mama Della’s Ristorante - Specializing in traditional Italian food, this casual restaurant offers a warm, comfortable atmosphere with musicians performing around the tables. Open for dinner only.

Trattoria del Porto - Enjoy breakfast and dinner at this family-friendly Italian restaurant. Al fresco dining is available overlooking the Portofino Bay.

The Thirsty Fish - This wine bar looking out on the Harbor Piazza offers snacks accompanied by live music several nights a week. Children are welcome. Open at 6 PM nightly.

Sal's Market Deli - Delicatessen serving light Italian fare.

Gelateria-Caffe Espresso - Café serving light Italian fare.

Bar American - Lobby bar offering classic cocktails and light meals.

24-hour room service is available.

Guests at Loews Portofino Bay Hotel at Universal Orlando® can enjoy "Dive-In Movies," a family-friendly event giving guests the opportunity to enjoy a film by the hotel pool. Every night at sunset, guests can head out to the Harbor Piazza for live opera. Themed shows vary on a nightly basis.

Harbor Nights, a wine tasting event, is held at the Harbor Piazza and features live jazz music accompanied by decadent food, and select wines. This event is for guests 21 and over.

Guests may also enjoy added theme park benefits, receiving upgraded access to rides and 1-hour early admission to The Wizarding World of Harry Potter.

Universal's Loews Portofino Bay Hotel offers 3 themed outdoor pools: Beach pool, complete with a waterslide, 2 spa tubs, and poolside activities such as ping pong; Villa Pool, a large pool with lounge chairs and cabanas; and Hillside Pool, a small area on the east side of the hotel offering a quiet place for guests to relax.

Cabanas are available by reservation and are equipped with a ceiling fan, phone, plasma TV, and a refrigerator stocked with drinks and light snacks.

A game room offering air hockey and arcade games is open for guests of all ages.

• Golfing nearby 
• Golf lessons available nearby 

Mandara Spa offers an Elemis Stone Therapy massage, as well as Swedish and deep tissue massages. Skin care treatments, waxing services, facials and body treatments - including seaweed wraps, salt rubs, and cellulite reduction - are available. A steam room and sauna are located in the spa guest lounges. The spa also offers hair care, nail care, and make-up sessions. Massages are available at poolside cabanas and in guestrooms.

YCARE offers select spa services for guests aged 13-17 including massages, facials, and nail care.

Children under 18 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

• Hot stone massage 
• Deep tissue massage 
• Swedish massage 
• Prenatal massage 
• Steam room in spa 
• Reflexology 
• Detoxification wrap 
• Outdoor treatment areas 
• Couples treatment rooms 
• Manicures and pedicures 
• Body wraps 
• Body scrubs 

• Aromatherapy treatments 
• Hydrotherapy treatments 
• Sauna in spa 
• Massages 
• Minimum age to access spa is 13 
• Body treatments 
• Facial treatments 

To make special requests for accessibility needs, please note them at check-out when you book your room.

• Accessible bathroom 
• In-room accessibility 
• Roll-in shower 

Extra-person charges may apply and vary depending on hotel policy.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.