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Reviews

4.5/5 Excellent
1,291 reviews
"Express pass inclusion, a plus. Room carpeting shows wear and tear, hardware on ..."

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Universal Studios Florida™
    10 min walk
  • Popular Location
    Universal CityWalk™
    14 min walk
  • Restaurant
    Popcorn
    2 min walk
  • Restaurant
    Velvet Bar at Hard Rock Hotel
    3 min walk
  • Airport
    Orlando, FL (MCO-Orlando Intl.)
    19 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Room, 2 Queen Beds, Non Smoking, Bay View

    Room Amenities

    • 450 sq ft
    • Water view
    • Sleeps 5
    More details
  • Room, 2 Queen Beds, Non Smoking, Garden View

    Room Amenities

    • 450 sq ft
    • Sleeps 5
    More details
  • Deluxe Room, 2 Queen Beds, Non Smoking

    Room Amenities

    • 490 sq ft
    • Sleeps 5
    More details
  • Room, 1 King Bed, Non Smoking, Bay View

    Room Amenities

    • 450 sq ft
    • Water view
    • Sleeps 3
    More details
  • Room, 1 King Bed, Non Smoking, Garden View

    Room Amenities

    • 450 sq ft
    • Sleeps 3
    More details
  • Club Room, 2 Queen Beds, Non Smoking (Portofino Club)

    Room Amenities

    • 490 sq ft
    • Sleeps 5
    More details
  • Deluxe Room, 1 King Bed, Non Smoking

    Room Amenities

    • 490 sq ft
    • Sleeps 3
    More details
  • Suite, Non Smoking (Despicable Me Kids Suite)

    Room Amenities

    • 650 sq ft
    • Sleeps 5
    More details

About this area

Orlando

Located in Orlando, Universal's Loews Portofino Bay Hotel is near theme parks. Church Street Station and Disney's Boardwalk are notable landmarks, and some of the area's activities can be experienced at Arnold Palmer's Bay Hill Golf Club and Disney's Lake Buena Vista Golf Course. Travelling with kids? Don't miss Universal Orlando Resort™, or check out an event or a game at Camping World Stadium.

Popular Location

What's nearby

  • Universal Studios Florida™ - 10 min walk
  • Universal CityWalk™ - 14 min walk
  • The Wizarding World of Harry Potter™ - 16 min walk
  • Orlando International Premium Outlets - 2 min drive
  • Universal’s Islands of Adventure™ - 3 min drive

Getting around

  • Orlando Station - 15 min drive
  • Orlando, FL (MCO-Orlando Intl.) - 19 min drive

Restaurants

  • Bice Ristorante — 1 min walk
  • Mama Dellas Ristorante℠ — 1 min walk
  • Popcorn - 2 min walk
  • Velvet Bar at Hard Rock Hotel - 3 min walk
  • Cafe La Bamba - 4 min walk

About this property

Universal's Loews Portofino Bay Hotel

Family-friendly Orlando resort in Southwest Orlando, walk to Universal Studios Florida™
4 restaurants, 3 outdoor pools and 2 bars/lounges are available at this resort. Free WiFi in public areas and a free theme park shuttle are also provided. Additionally, a fitness centre, a poolside bar and a coffee shop/café are on-site. All 750 rooms offer free WiFi, iPod docks and flat-screen TVs with cable channels. 24-hour room service, coffee/tea makers and free newspapers are among the other amenities available to guests.
Universal's Loews Portofino Bay Hotel offers 750 forms of air-conditioned accommodation with iPod docking stations and a safe. 42-inch Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include bathrobes, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include microwaves.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking: USD 28 per night
Valet parking: USD 37 per night
Free theme park shuttle

Food and drink

Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: USD 5-40 for adults and USD 5-20 for children
4 restaurants and 1 coffee shop/cafe
2 bars/lounges and 1 poolside bar
24-hour room service

Things to do

3 outdoor pools
Arcade/game room
Art gallery
Designer shops
Fitness centre
Sauna
Shopping
Spa services

Family friendly

3 outdoor pools
Arcade/game room
Children's club (surcharge)
Dry-cleaning service
Free cots/infant beds
Free theme park shuttle
Laundry facilities
Microwave (on request)
Mini-fridge
Rollaway/extra beds (surcharge)
Snack bar/deli
Supervised childcare/activities (surcharge)
Waterslide

Conveniences

ATM/banking services
Lift
Front-desk safe
Gift shop/newsstand
Newspapers in reception

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Porter
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

English
Spanish

Business services

Business centre
Conference centre (42000 square feet of space)

Outdoors

Pool cabanas (surcharge)
Pool sunloungers
Pool umbrellas

Spa

14 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage - swedish
Massage/treatment rooms
Outdoor treatment areas
Reflexology

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Braille signage
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Designated smoking areas (fines apply)

Room amenities

Bedroom

Climate control (air conditioning)
Free cots/infant beds
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Free toiletries
Hairdryer

Entertainment

42-inch flat-screen TV
TV channels
iPod dock
pay films

Food and drink

Coffee/tea maker
Microwave (on request)
Mini fridge

More

Connecting rooms available
Free newspapers
Iron/ironing board
Phone
Safe
Turndown service

Policies

Check-in

Check-in available 24 hours
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

  • To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation.

Renovations and closures

The property will be renovating from 18 February 2020 until 06 March 2020 (completion date subject to change). The following areas are affected:
  • Swimming pool
  • One of the swimming pools

Guests will have access to the following alternative facilities during the renovation:

  • Outdoor pool

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Pets

  • Pets are allowed for an extra charge of USD 100 per accommodation, per stay.
  • 2 per room
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35 per night.
  • Free cots (infant beds)!

Property payment types

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 5 and USD 40 for adults, and USD 5 and USD 20 for children (approximately)
  • Self-parking fee: USD 28 per night
  • Valet parking fee: USD 37 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • In-room microwave fee: USD 15 per night
  • Rollaway bed fee: USD 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Property is also known as

  • Universal's Loews Portofino Bay Hotel Orlando
  • Universal's Loews Portofino Bay Hotel
  • Universal's Loews Portofino Bay Orlando
4.5

Excellent

5 - Excellent
858
4 - Good
289
3 - Okay
84
2 - Mediocre
46
1 - Poor
14
4.6
Cleanliness
4.5
Service and Staff
4.4
Amenities
4.5
Property condition

3/5

  • Liked: Amenities

The location of this property was awesome. The water taxi was great and brought you right to the city walk. We walked twice and walking to the park was doable. They are in the process of updating the hotel so I would request an updated room. Our room was dated and did not have a fresh vibe. One day we did not receive maid service. The maid came to our room at 5:00. We were back from the park getting ready for the evening. We had club level. The food offered was average and breakfast was okay. The pool was very busy and it was February. Fast passes offered were a great perk.

Stayed 3 nights in Feb. 2020

1/5

  • Disliked: Cleanliness, amenities, property conditions & facilities

Stayed 1 night in Feb. 2020

2/5

  • Liked: Cleanliness, staff & service
  • Disliked: Property conditions & facilities

Stayed 4 nights in Feb. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Jan. 2020

4/5 Good

  • Liked: Staff & service, amenities
  • Disliked: Cleanliness

Express pass inclusion, a plus. Room carpeting shows wear and tear, hardware on dresser broken. Reported to front desk. Employees very personable and professional

Stayed 4 nights in Jan. 2020

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