Universal's Loews Portofino Bay Hotel

Photo gallery for Universal's Loews Portofino Bay Hotel

Primary image
3 outdoor pools, cabanas (surcharge), pool umbrellas
3 outdoor pools, cabanas (surcharge), pool umbrellas
3 outdoor pools, cabanas (surcharge), pool umbrellas
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Overview of Universal's Loews Portofino Bay Hotel

Universal's Loews Portofino Bay Hotel

4.0 star property

4.5/5 Wonderful

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Pet-friendly
  • Laundry
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-out
Map
5601 Universal Blvd, Orlando, FL, 32819

Explore the area

  • Popular LocationUniversal Studios Florida2 min walk
  • Popular LocationHollywood Drive-In Golf12 min walk
  • Popular LocationThe Wizarding World of Harry Potter™7 min drive
  • AirportOrlando, FL (MCO-Orlando Intl.)24 min drive

Choose dates to view prices

Room, 2 Queen Beds, Non Smoking, Bay View

  • 450 sq ft
  • Studio
  • Water view
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Garden View

  • 450 sq ft
  • Studio
  • Sleeps 5
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Non Smoking

  • 490 sq ft
  • Studio
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, Bay View

  • 450 sq ft
  • Studio
  • Water view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Garden View

  • 450 sq ft
  • Studio
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

  • 490 sq ft
  • Studio
  • Sleeps 3
  • 1 King Bed

Suite, Non Smoking (Despicable Me Kids Suite)

  • 650 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Club Room, 2 Queen Beds, Non Smoking (Portofino Club)

  • 490 sq ft
  • Studio
  • Sleeps 5
  • 2 Queen Beds

About this area

Orlando

Universal's Loews Portofino Bay Hotel is located in Florida Center, a neighborhood in Orlando, and is near theme parks. Mall at Millenia and Florida Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Universal Studios Florida and Universal CityWalk. Traveling with kids? Don't miss Universal’s Islands of Adventure and Universal’s Volcano Bay. Spend some time exploring the area's activities, including outlet shopping and golfing.

What's nearby

  • Universal Studios Florida - 2 min walk
  • Hollywood Drive-In Golf - 12 min walk
  • Universal CityWalk - 12 min walk
  • Universal’s Islands of Adventure - 16 min walk
  • The Wizarding World of Harry Potter™ - 7 min drive

Getting around

  • Orlando Station - 14 min drive
  • Orlando Intl. Airport (MCO) - 24 min drive

Restaurants

  • Orange Avenue - 11 min drive

About this property

Universal's Loews Portofino Bay Hotel

Family-friendly Orlando aparthotel in Florida Center, walk to Universal Studios Florida
5 restaurants, 3 outdoor pools, and 2 bars/lounges are available at this aparthotel. Free WiFi in public areas and a free theme park shuttle are also provided. Additionally, a fitness center, a poolside bar, and a snack bar/deli are onsite. Each apartment offers free WiFi, an iPod dock, and a flat-screen TV with cable channels. 24-hour room service, a coffee/tea maker, and free newspapers are among the other amenities available to guests.
Universal's Loews Portofino Bay Hotel offers 750 accommodations with iPod docking stations and safes. 42-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a waterslide and a sauna. Other recreational amenities include a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Guests can pamper themselves by indulging in the onsite spa services. There are 14 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Languages spoken

English, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Pool/Spa

  • 3 outdoor pools
  • Sun loungers
  • Umbrellas
  • Sauna
  • Steam room
  • Pool cabanas (surcharge)
  • Massages
  • Spa services
  • Spa treatment rooms
  • Aromatherapy
  • Swedish massages
  • Body treatments
  • Hot stone massages
  • Body wraps
  • Prenatal massage
  • 14 treatment rooms
  • Reflexology
  • Hydrotherapy
  • Deep-tissue massages

Internet

  • Free WiFi

Parking and transportation

  • Covered self parking on site (USD 28 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Free theme park shuttle

Family friendly

  • Children stay free
  • Free crib/infant bed

Restaurants on site

  • Bice Ristorante
  • Mama Dellas Ristorante℠
  • Trattoria del Porto™
  • Sal's Market Deli
  • Thirsty Fish™

Food and drink

  • Refrigerator (mini)
  • Microwave (on request)
  • Coffee/tea maker

Dining

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: USD 5-40 for adults and USD 5-20 for children
  • 5 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • Snack bar/deli
  • 24-hour room service

Bedrooms

  • Hypo-allergenic bedding
  • Bed sheets provided
  • Alarm clock
  • Rollaway/extra beds: USD 35 per night

Bathrooms

  • Bathrobes
  • Towels provided
  • Hair dryer
  • Free toiletries
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch flat-screen TV with cable/satellite service
  • Arcade/game room
  • iPod docking station
  • Pay movies

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry service
  • Laundry facilities

Work spaces

  • Business center
  • Desk
  • Conference center (42000 square feet of space)

Climate control

  • Air conditioning

Pets

  • Service animals exempt from fees
  • Pet friendly
  • USD 100 per accommodation per stay
  • 2 per room
  • Pets allowed in specific rooms
  • Food and water bowls are available

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • In-room accessibility
  • Roll-in shower
  • Visual fire alarm
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible path to elevator
  • Designated smoking areas (fines apply)

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk
  • Free newspapers
  • Wedding services

Location highlights

  • Near outlet shopping

Things to do

  • Fitness center
  • Free theme park shuttle
  • Waterslide
  • Art gallery on site
  • Designer stores on site
  • Theme parks nearby
  • Golf nearby

General

  • 750 rooms
  • 6 floors
  • Connecting/adjoining rooms avaliable

Travellers also viewed these properties

See similar properties

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Please refer to the Universal Orlando app for additional safety guidelines and hours of operation. In connection with your purchase of Universal Orlando products and your visit to Universal Orlando, including Universal Studios Florida, Universal’s Islands of Adventure, Universal’s Volcano Bay, Universal CityWalk, and the Universal Orlando Resort hotels, please be advised that you must follow Universal Orlando’s policies, CDC guidelines and the recommendations of health officials. Please note that any public location where people are present provides an inherent risk of exposure to COVID-19 and Universal Orlando cannot guarantee that you will not be exposed during your visit. By visiting Universal Orlando, you acknowledge and agree that you assume these inherent risks associated with attendance. When you enter Universal Orlando, you understand that you are subject to the Universal Orlando terms of service (including arbitration, class action waiver, assumption of risk, and infectious disease release of liability) located at Universalorlando.com/safetyinfo. Visitors should be aware of and comply with government guidelines regarding travel restrictions and mandatory quarantines before visiting our destination.
WIZARDING WORLD and all related trademarks, characters, names, and indicia are © & ™ Warner Bros. Entertainment Inc. Publishing Rights © JKR. (s20)
* Requires theme park admission. Early Park Admission begins one (1) hour prior to regular scheduled park opening to either Universal Studios Florida or Universal’s Islands of Adventure as determined by Universal Orlando, and Universal’s Volcano Bay. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions may apply.
**Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal’s Islands of Adventure. Not valid at Universal’s Volcano Bay. Excludes separately ticketed events. Park-to-Park admission required to board the Hogwarts™ Express. Benefit valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Available during normal theme park operating hours only. Additional restrictions may apply and benefits are subject to change without notice.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 per room
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding
Rollaway/extra beds are available for USD 35 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 40 for adults, USD 5 and USD 20 for children (approximately)
  • Covered self parking fee: USD 28 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: USD 15 per night
  • Rollaway bed fee: USD 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Hotel Loews Portofino
Loews Hotel Universal
Loews Portofino Bay Hotel Universal Orlando
Loews Portofino Bay Hotel Universal Orlando Orlando
Loews Portofino Bay Universal Orlando
Loews Portofino Bay Universal Orlando Orlando
Loews Portofino Hotel
Portofino Hotel Universal
Portofino Loews Hotel
Universal Portofino Hotel
Universal's Loews Portofino Bay Hotel Orlando
Universal's Loews Portofino Bay Orlando
Universal's Loews Portofino
Universal's Loews Portofino Bay Hotel Orlando
Universal's Loews Portofino Bay Hotel Aparthotel
Universal's Loews Portofino Bay Hotel Aparthotel Orlando

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 676 out of 997 reviews
5 - Excellent 68%
Rating 4 - Good. 206 out of 997 reviews
4 - Good 21%
Rating 3 - Okay. 66 out of 997 reviews
3 - Okay 7%
Rating 2 - Poor. 28 out of 997 reviews
2 - Poor 3%
Rating 1 - Terrible. 21 out of 997 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

4.3/5

Eco-friendliness

5/5 Excellent

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved our time at the Portofino! Being able to take the boats to City Walk was such a huge plus. Once we parked our car, we never had to move it again during our stay.
Stayed 1 night in Jun 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was on the small size and outdated
Stayed 3 nights in May 2022

1/5 Terrible

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed for 4 nights and was in 3 rooms. First room spent 2 nights until we noticed bed bugs. Moved after we saw and they confirmed bed bugs. 2nd room had roaches. Moved to another part of the hotel for the last night at 1am after seeing roaches. Hotel provided full refund which was fair but vacation was ruined because of the experience. Hopefully we didn't bring anything home with us.
Stayed 4 nights in May 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in May 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about this place. We go every year (with the exception of the past two years) and will continue to.
Stayed 7 nights in May 2022