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SureStay Plus by Best Western Orlando International Drive

Photo gallery for SureStay Plus by Best Western Orlando International Drive

Exterior
Outdoor pool, open 7:00 AM to 11:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 7:00 AM to 11:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 7:00 AM to 11:00 PM, pool umbrellas, sun loungers
In-room safe, desk, laptop workspace, blackout drapes

Overview of SureStay Plus by Best Western Orlando International Drive

SureStay Plus by Best Western Orlando International Drive

2.5 star property

7.0/10 Good

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Restaurant
Map
5859 American Way, Orlando, FL, 32819

Explore the area

  • Popular LocationUniversal CityWalk3 min drive
  • Popular LocationOrlando International Premium Outlets5 min drive
  • Popular LocationUniversal Orlando Resort8 min drive
  • AirportOrlando, FL (MCO-Orlando Intl.)20 min drive

Room options

About this area

Orlando

Located near the boardwalk, SureStay Plus by Best Western Orlando International Drive is in Florida Center, a neighborhood in Orlando with good shopping. Orlando International Premium Outlets and Mall at Millenia are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Universal Studios Florida and Universal CityWalk. The Wheel at ICON Park™ and Universal’s Islands of Adventure are not to be missed. Spend some time exploring the area's activities, including outlet shopping.
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Map

What's nearby

  • Universal CityWalk - 3 min drive
  • Orlando International Premium Outlets - 5 min drive
  • Universal’s Islands of Adventure - 7 min drive
  • Universal’s Volcano Bay - 8 min drive
  • Universal Orlando Resort - 8 min drive

Getting around

  • Orlando Station - 11 min drive
  • Orlando Intl. Airport (MCO) - 20 min drive

Restaurants

  • Denny's - 3 min walk
  • Red Lobster - 5 min walk
  • IHOP - 6 min walk
  • Boi Brazil Churrascaria - 7 min walk
  • Del Taco - 8 min walk

About this property

SureStay Plus by Best Western Orlando International Drive

Hotel near Universal Studios Florida
SureStay Plus by Best Western Orlando International Drive is located close to Universal Orlando Resort, and provides free continental breakfast, a terrace, and a coffee shop/cafe. In addition to a garden and a playground, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • A free theme park shuttle, outdoor furniture, and multilingual staff
  • A computer station, smoke-free premises, and a vending machine
  • Guest reviews give good marks for the overall value, pool, and helpful staff
Room features
All 192 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and safes.
Other amenities include:
  • Bathrooms with hydromassage showers and free toiletries
  • 40-inch plasma TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA) and COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options
  • Free theme park shuttle

Food and drink

  • Free continental breakfast available daily 6:30 AM–9:30 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Outdoor pool
  • Playground

Family friendly

  • Fence around the pool
  • Free theme park shuttle
  • Microwave
  • Outdoor pool
  • Playground
  • Pool gate
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Garden
  • Outdoor furniture
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch plasma TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

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Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests should notify this property in advance of their anticipated arrival time.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Children under 14 years old are not allowed in the swimming pool without adult supervision

Property is also known as

SUNSOL
SUNSOL Hotel
SUNSOL Hotel International Drive
SUNSOL International Drive
SUNSOL International Drive Hotel Orlando
SUNSOL International Drive Hotel
SUNSOL International Drive Orlando
SUNSOL International Drive
Surestay Plus By Orlando Drive
SureStay Plus by Best Western Orlando International Drive Hotel

Frequently asked questions

Does SureStay Plus by Best Western Orlando International Drive have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–11:00 PM.

How much does it cost to stay at SureStay Plus by Best Western Orlando International Drive?

As of Dec 3, 2022, prices found for a 1-night stay for 2 adults at SureStay Plus by Best Western Orlando International Drive on Dec 11, 2022 start from CA $119.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay Plus by Best Western Orlando International Drive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at SureStay Plus by Best Western Orlando International Drive?

Self parking is free at this property.

What time is check-in at SureStay Plus by Best Western Orlando International Drive?

Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at SureStay Plus by Best Western Orlando International Drive?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is SureStay Plus by Best Western Orlando International Drive located?

Located in Florida Center, this hotel is within 2 mi (3 km) of Orlando International Premium Outlets, Universal CityWalk, and Universal’s Islands of Adventure. Universal Studios Florida and The Wheel at ICON Park™ are also within 2 mi (3 km).

Can I cancel my reservation for free at SureStay Plus by Best Western Orlando International Drive and receive a full refund?

Yes, SureStay Plus by Best Western Orlando International Drive offers free cancellation on select room rates, because flexibility matters! Please refer to SureStay Plus by Best Western Orlando International Drive cancellation policy on our site for more details about any exclusions or requirements.

SureStay Plus by Best Western Orlando International Drive Reviews

SureStay Plus by Best Western Orlando International Drive Reviews

Overall score and ratings

7.0

Good

Rating 10 - Excellent. 302 out of 1072 reviews" "
" "10 - Excellent 28%
Rating 8 - Good. 311 out of 1072 reviews" "
" "8 - Good 29%
Rating 6 - Okay. 192 out of 1072 reviews" "
" "6 - Okay 18%
Rating 4 - Poor. 116 out of 1072 reviews" "
" "4 - Poor 11%
Rating 2 - Terrible. 151 out of 1072 reviews" "
" "2 - Terrible 14%

7.1/10

Cleanliness

7.5/10

Staff & service

6.7/10

Amenities

6.9/10

Property conditions & facilities

7.4/10

Eco-friendliness

2/10 Terrible

Youssef
Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The beds are full of insects and when we asked the staff to change it they did not, I suffered from sever skin rush. The front desk doesn’t know how to print an invoice!!!!!
Stayed 7 nights in Nov 2022

4/10 Poor

Hoang
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
i don't like this hotel
Stayed 1 night in Nov 2022

6/10 Okay

John
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Liked everything for this type of motel-type hotel; staff, breakfast, location, room - very nice; the mattress - yikes!

6/10 Okay

Mineli
Travelled with partner
Liked: Staff & service
I did read the reviews and they were horriable-I took a chance and stayed bc of the price..For the price I paid--I got what I paid for--right on International Drive-- Pros -next to IHOP,Dennys,Red Lobster, KFC,Walgreens -Bus transportation -took it to The ICON park- 5 mins on bus $2 each way -pool was cool -fast check in - if your stayong out all day at Parks-- is fine- is more of a Mitel then Hotel -I would stay again!! Thanks to Karlene and Jocelyn- they really tryied to accommodate me.. CONS -if you need towels or need your room clean-- wait for it..Had to go front desk for towels -NO IRON, Hangers or safe in the rooms.So you need anything of the items request it when checking in..

10/10 Excellent

ishtar, new york
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is super clean. Staffs r friendly . For breakfast better to have it at denneys or ihope .few minutes walk. Universal studio is only 5 minute driving
Stayed 5 nights in Oct 2022

10/10 Excellent

Stephanie, Hatillo
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place really clean and near everything
Stayed 3 nights in Oct 2022

2/10 Terrible

Christie
Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room we were put in seemed clean when we checked in but we only went into the room to put our stuff down and then went back to Universal for Halloween Horror Nights. When we got back at 2:30am, there were multiple cockroaches crawling around on the surfaces when we turned the lights on! The front desk staff member was very nice and apologized while he gave us another room; however, the second room also had cockroaches that scattered as soon as we walked in and turned on the lights. We then had to find a new hotel at 3 in the morning. There were other people who were having issues as well with other things. There was a woman who was locked out of her room because the key card reader on the door stopped working and nobody on staff could get the door open. The staff was very nice but I would NEVER stay here again!
Stayed 1 night in Oct 2022

8/10 Good

Robert
Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have liked breakfast with some potato option. Great place.
Stayed 5 nights in Oct 2022

10/10 Excellent

Varcassy
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It in walking distance to universal
Stayed 1 night in Oct 2022

10/10 Excellent

Bernard
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid hotel at a reasonable price and a 5 minute drive to Universal.