Ratings based on 158 Verified Reviews

They paid and stayed. We double-checked.
2.4 out of 5
70% of guests recommend
2.4 Room cleanliness
2.7 Service & staff
2.4 Room comfort
2.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified traveller

Posted 4-Feb-2016
I really like you , good, safe , clean , has good service and attention
1 out of 5
by A verified traveller from W.

The front desk staff are rude , so rude

Posted 30-Jan-2016
The lady with the blonde hair brown eyes and kind of long face is rude, I booked my room thru Expedia and did not know about a 100 deposit when you check in REGARDLESS of if you pay with cash or credit. She was rude and snotty when she informed me of it so I opted not to stay there, no time for nasty ppl
1 out of 5
by A verified traveller

Roach infested, disgusting

Posted 21-Jan-2016
I should have slept in my car. Worst experience. The service was horrible, roach infested, filthy.
1 out of 5
by A verified traveller from miami

Dirty hotel

Posted 20-Jan-2016
Horribe hotel!!! Not clean at all!! Not confortable! Do not go there try to find something better!!!
1 out of 5
by A verified traveller

Posted 2-Jan-2016
Der Empfang War ok. Die Sauberkeit des Apartments War miserabel. Der fliesenfußboden War mit einem fettfilm versehen, der Teppich War komplett dreckig. Als kuechembesteck gab es zwei Messer und einen löffel. Getoppt wurde der Zustand durch die vielen kleinen fliegen und einer Kakerlake.
1 out of 5
by A verified traveller

Cockroaches and whole room was wet. disgusting

Posted 29-Dec-2015
Terrible place. Bugs on the floors crawling around, entire room was wet and smelled like wet dog! As soon as i walked in, i walked out!
3 out of 5
for Everyone
by A verified traveller from Israel

It was exactly what i was looking for.

Posted 18-Dec-2015
Pros: It's location, staff and facilities
Cons: It has to be cleaner
Location: it is located very nice and convienient
It ws a good experience, I got what I wanted, if people are not expect to get luxury every thing can be good and fair
1 out of 5
by A verified traveller from Johnnesburg South Africa

I didn't feel welcome at Suburban Hotel at all.

Posted 25-Nov-2015
Pros: I would like them to reimburse me half of what I paid them and because I really felt stranded and lost during my stay and a written apology.
Cons: I find it ver difficult to believe that the situation will improve as London as that supervisor is still there.
Location: The location is close to the airport and to the Ritz Carlton which where I was attending the conference. Should I have know I could have just book the
On my arrival the so called supervised was not friendly at all. She she gave house rules she was shouting at me making fun of me in front of her male friend and he was standing there laughing at me. She then told me to go and find my room on the second floor. I a asked if she was not going ask one of her staff member to show me where the room and the elevator is. She said to me I'm on my own. I struggled with my luggage to the room with no help. Got to the room the toilet was not cleaned from the last tanent, I asked if she can clean the toilet for and the toile was cleaned until I left. There was so much dirt all over and the cockroaches was all over even on the bed. The coffee maker was so dirty it was eve sticky from the dirt. What also puzzled me is she made a copy of my Passport and Credit Card but when I checked out she did not destroy them. I asked her about a copy my copies he said fine because I paid Expedia.
1 out of 5
by A verified traveller

Good location.

Posted 9-Nov-2015
No non smoking rooms. Elevator terrible. Everyone hangs around the hotel bc many ppl live there. I was uncomfortable.
2 out of 5
by Melissa M.

did not feel safe

Posted 30-Oct-2015 on CheapTickets
Do NOT stay here if you are going to be alone & you are a female, The office is CLOSED from 11pm - 7am. Pretty sure they do not want to deal with the stuff that goes on during the night there. I can not say that I got a good night sleep the whole time I was there, because of all of the noise outside my room at night time. When I mentioned the big fight to the front desk, the girl said, I already heard the whole story. WOW!! Thx!!