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Reviews of Rosen Inn at Pointe Orlando

3 out of 5
Rosen Inn at Pointe Orlando
9000 International Drive, Orlando, FL

Reviews

8.0

Very good

Rating 10 - Excellent. 1448 out of 3167 reviews" "
Rating 8 - Good. 877 out of 3167 reviews" "
Rating 6 - Okay. 395 out of 3167 reviews" "
Rating 4 - Poor. 209 out of 3167 reviews" "
Rating 2 - Terrible. 238 out of 3167 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I love this place!!!! Great place for the family and they are very responsible prices. Will be back next year.
Stayed 2 nights in Apr 2024
Response from Social Media Concierge on Apr 22, 2024
Hello, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to the convention center. Nice pools great housekeeping and grounds
Stayed 3 nights in Apr 2024
Response from Social Media Concierge on Apr 22, 2024
Hello, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

10/10 Excellent

Francine M, Wesley chapel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our third stay here. Love it definitely will be back.
Stayed 1 night in Apr 2024
Response from Social Media Concierge on Apr 22, 2024
Hello, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

8/10 Good

Carolina, Woodbridge

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to a lot of dining and attractions.
Stayed 3 nights in Apr 2024
Response from Social Media Concierge on Apr 22, 2024
Hello, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

8/10 Good

Susan

Travelled with family and small children
Good
Stayed 1 night in Apr 2024
Response from Social Media Concierge on Apr 19, 2024
Hello, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

10/10 Excellent

utocqua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024
Response from Social Media Concierge on Apr 20, 2024
Utocqua, thank you for the review of your stay. It is excellent that your time with us was superb. On your next Orlando visit, whether for vacation or business, we would love to welcome you back to Rosen Inn!

10/10 Excellent

Daniella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Social Media Concierge on Apr 20, 2024
Daniella, thank you for spending some time to leave us a review. It is fantastic that you enjoyed your stay. On behalf of everyone at Rosen Inn, we hope to see you very soon here with us in Orlando!

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities
We ate at the restaurant twice and the food was horrible. the roast beef was so tough and the food was tasteless. The salad was wilted and not much to choose from. the second time was ribs nothing but fat and bones. I ended up eating salad which was not the greatest. I really think Mr. Rosen, would not be happy if he popped in and saw what the staff are cooking and charging way too much. not good value for your money and will not try again. the food at the Bar was way better and good value that is where we ate after our horrible experience at the restaurant
Stayed 15 nights in Mar 2024
Response from Social Media Concierge on Apr 19, 2024
Raymond, thank you for your feedback. We do apologize for any inconvenience that you experienced during your stay with us. Please feel free to reach out to us directly if you would like to share any additional details about your experience and/or if you would like to be put into contact with a member of our management team. We sincerely value your business and hope to have the opportunity to better serve you in the future.

10/10 Excellent

Quang Minh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and confortable, walking distaNce from convention centre for events
Stayed 2 nights in Apr 2024
Response from Social Media Concierge on Apr 16, 2024
Hello, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service
I really had a great experience withbthe staff, randy specifically was very memorable i hope i get to see him next time i come back!
Stayed 4 nights in Apr 2024
Response from Social Media Concierge on Apr 16, 2024
Hello, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

10/10 Excellent

Li Ying

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel with all amenities provided. Only tricky issue was parking as the hotel was huge so parking wasn’t very accessible.
Stayed 2 nights in Apr 2024
Response from Social Media Concierge on Apr 16, 2024
Hello, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
I was looking for a place for a good budget and a spot to get food locally. Mainly there for Pokémon Championships near the Convention Center and it was good enough. Thanks goes out to the cleaning team as well.
Stayed 4 nights in Apr 2024
Response from Social Media Concierge on Apr 16, 2024
Hello, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

8/10 Good

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Apr 2024
Response from Social Media Concierge on Apr 15, 2024
Martin, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

10/10 Excellent

Connie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice and accommodating.
Stayed 1 night in Apr 2024
Response from Social Media Concierge on Apr 15, 2024
Connie, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

6/10 Okay

rafael

Liked: Cleanliness, staff & service, property conditions & facilities
So
Stayed 3 nights in Apr 2024
Response from Social Media Concierge on Apr 15, 2024
Thank you for your feedback. When we receive a lower than normal review it is shared with our management team. On your next visit, please feel free to let any of our associates know so we can make corrections. We apologize to hear that we did not meet your expectations fully and will strive to do better on your next stay. Thank you again for taking the time to share your experience.

10/10 Excellent

Damara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great location to restaurants and bars that we could walk to
Stayed 1 night in Apr 2024
Response from Social Media Concierge on Apr 13, 2024
Damara, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn again for your future Orlando visits!

10/10 Excellent

Max

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from Social Media Concierge on Apr 13, 2024
Max, we thank you so much for spending time to provide us with a review. It is perfect learning that your stay was outstanding. All of us here at Rosen Inn hope to be the hotel you choose for all of your future Orlando visits!

8/10 Good

Lisa, Zephyrhills

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay. The staff were amazing. There was a lot of late night noise and unsupervised children running around late at night. But that is my only complaint.
Stayed 2 nights in Apr 2024
Response from Social Media Concierge on Apr 11, 2024
Hello, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

10/10 Excellent

ShyAsia

Liked: Cleanliness, staff & service, property conditions & facilities
Can’t wait to visit again
Stayed 4 nights in Feb 2024
Response from Social Media Concierge on Apr 12, 2024
Hello, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely good service, excellent location.
Stayed 1 night in Apr 2024
Response from Social Media Concierge on Apr 13, 2024
Salvador, we appreciate the time you spent leaving a review and are so pleased to hear that you had a great time with us. Whenever you return to Orlando, we hope you will stay at Rosen Inn again!

2/10 Terrible

Rashard

Disliked: Property conditions & facilities
Air didn’t work
Stayed 2 nights in Apr 2024
Response from Social Media Concierge on Apr 10, 2024
Thank you for sharing your review. Your feedback is very important to us as we continue to improve the guest experience. We are very sorry to see that you did not enjoy your visit and we hope to have the opportunity to welcome you back for a more enjoyable experience.

6/10 Okay

Wanda

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
The building was close to interstate 4 and it was so noisy I could not sleep. Bathroom smelled mildewy
Stayed 3 nights in Apr 2024
Response from Social Media Concierge on Apr 9, 2024
Thank you for sharing your review. Your feedback is very important to us as we continue to improve the guest experience. We are very sorry to see that you did not enjoy your visit and we hope to have the opportunity to welcome you back for a more enjoyable experience.

10/10 Excellent

Todd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience. Kevin at the front desk was very kind and helpful!
Stayed 2 nights in Apr 2024
Response from Social Media Concierge on Apr 9, 2024
Todd, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

6/10 Okay

Jorge

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Needs updating in all rooms
Stayed 3 nights in Apr 2024
Response from Social Media Concierge on Apr 8, 2024
Jorge, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

10/10 Excellent

Jim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this property numerous times. Although the decor may seem a bit dated maintenance at this facility is exceptional is the rooms are always fully functional and clean. The staff is always friendly and helpful and the amenities offered are excellent.
Stayed 3 nights in Apr 2024
Response from Social Media Concierge on Apr 16, 2024
Hello, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

10/10 Excellent

JOHAN, Midland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Social Media Concierge on Apr 8, 2024
Johan, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

8/10 Good

Fulvia

It’s a nice decent place for a short stay.
Stayed 1 night in Apr 2024
Response from Social Media Concierge on Apr 9, 2024
Hello, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

10/10 Excellent

Zack

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 4 nights in Apr 2024
Response from Social Media Concierge on Apr 8, 2024
Zack, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

10/10 Excellent

JUAN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. Clean safe and very convenient with the area and places around the hotel and the amazing price
Stayed 3 nights in Apr 2024
Response from Social Media Concierge on Apr 8, 2024
Juan, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

8/10 Good

Bridget

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night, but it was enjoyable and well priced! Rooms were comfy and clean. Only complaint was water pressure in shower wasn’t great & our room was need the trash area and it was quite stinky outside the room. Otherwise, staff was extremely friendly and the breakfast was adequate.
Stayed 1 night in Apr 2024
Response from Social Media Concierge on Apr 8, 2024
Bridget, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our go to hotel when visiting Orlando! Every time a pleasure!
Stayed 1 night in Mar 2024
Response from Social Media Concierge on Apr 8, 2024
Andrea, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Only stayed there to sleep very nice hotel thank you
Stayed 1 night in Apr 2024
Response from Social Media Concierge on Apr 8, 2024
Hello, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice place. Will definitely stay again
Stayed 1 night in Apr 2024
Response from Social Media on Apr 6, 2024
Nancy, thank you for spending some time to leave us a review. It is fantastic that you enjoyed your stay. On behalf of everyone at Rosen Inn, we hope to see you very soon here with us in Orlando!

10/10 Excellent

Sindia

Stayed 1 night in Mar 2024
Response from Social Media Concierge on Apr 8, 2024
Hello, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

4/10 Poor

Rick

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Checked in & our room smelled like vomit, fans and ionizer still trying to clear the room. After waiting outside in 85 degree heat for someone to come and get us a new room, I simply drove back to the front desk for a new room. WiFi keeps resetting and it seems to happen often. Easter brunch was awful. Housekeeping was awesome.
Stayed 5 nights in Mar 2024
Response from Social Media Concierge on Apr 4, 2024
Rick, thank you for bringing this to our attention. We apologize for any part of your stay that was not spotless as we have high standards regarding the cleanliness of our entire property. Everything we do is to ensure our guests have a relaxing, worry-free stay and are sorry that we did not meet that expectation. Please feel free to reach out to us directly if you would like to share any additional details about your experience and/or if you would like to be put into contact with a member of our management team. We sincerely value your business and hope to have the opportunity to better serve you in the future.

8/10 Good

Darnette P

Travelled with family, Business traveller
Liked: Cleanliness
Very clean
Stayed 2 nights in Mar 2024
Response from Social Media Concierge on Apr 3, 2024
Hello, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

8/10 Good

Leenochka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to the area I was visiting. Friendly staff and plenty of parking. The only thing I didn’t like was that I could hear people talking loudly when passing by the room. Other than that, affordable price and secure area.
Stayed 2 nights in Mar 2024
Response from Social Media Concierge on Apr 3, 2024
Hello, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

10/10 Excellent

Jasley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 5 nights in Mar 2024
Response from Social Media Concierge on Apr 2, 2024
Jasley, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from Social Media Concierge on Apr 23, 2024
Chris, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Big property
Stayed 1 night in Apr 2024
Response from Social Media Concierge on Apr 2, 2024
Katherine, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a good reasonable priced property in a good location
Stayed 1 night in Mar 2024
Response from Social Media Concierge on Apr 2, 2024
John, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

8/10 Good

Steven, Boston

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good value. Close to convention center.
Stayed 3 nights in Mar 2024
Response from Social Media Concierge on Apr 2, 2024
Steven, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

10/10 Excellent

Shanika

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Social Media Concierge on Apr 2, 2024
Shanika, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

10/10 Excellent

Betty D.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For The most part I enjoyed my stay at Rosen. The only problem was, because of the construction that was going on, It was hard for us to find a park near our room. Basically, that was the only problem. Rooms were clean, staff was great. I would stay again but I would book directly through Rosen.
Stayed 3 nights in Mar 2024
Response from Social Media Concierge on Apr 1, 2024
Betty, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

8/10 Good

Nicole

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
The rooms are very small and badly need updated. The pool area is loud and closer to the highway then it looks on a map. The rooms are loud with street noise. But it was clean and the location was perfect
Stayed 3 nights in Mar 2024
Response from Social Media Concierge on Apr 1, 2024
Nicole, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

10/10 Excellent

Mary, Gainesville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone I had the pleasure of dealing with was both pleasant and professional. My room was great! It was clean and comfortable!!
Stayed 1 night in Mar 2024
Response from Social Media Concierge on Apr 1, 2024
Mary, we thank you so much for spending time to provide us with a review. It is perfect learning that your stay was outstanding. All of us here at Rosen Inn at Pointe Orlando hope to be the hotel you choose for all of your future Orlando visits!

4/10 Poor

Srikanth

Travelled with family
Disliked: Amenities, property conditions & facilities
Bathroom shower doesn’t work and also water doesn’t drain.
Stayed 1 night in Mar 2024
Response from Social Media Concierge on Apr 1, 2024
Hello, thank you for your feedback. We do apologize for any inconvenience that you experienced during your stay with us. Please feel free to reach out to us directly if you would like to share any additional details about your experience and/or if you would like to be put into contact with a member of our management team. We sincerely value your business and hope to have the opportunity to better serve you in the future.

10/10 Excellent

Diana Ivette

Travelled with group
Liked: Amenities
Great hotel! Excelent location and very friendly staff.
Stayed 4 nights in Mar 2024
Response from Social Media Concierge on Apr 1, 2024
Diana, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

2/10 Terrible

Tera

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Front desk staff was nice but gift shop and ticket agent located at the hotel really need to brush up on their customer service skills. There were allot of hidden fees and amenities that there website say they provide and didn’t
Stayed 4 nights in Mar 2024
Response from Social Media Concierge on Apr 1, 2024
Tera, thank you for your feedback. We do apologize for any inconvenience that you experienced during your stay with us. Please feel free to reach out to us directly if you would like to share any additional details about your experience and/or if you would like to be put into contact with a member of our management team. We sincerely value your business and hope to have the opportunity to better serve you in the future.

8/10 Good

Edson, Altamonte Springs

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Property was okay
Stayed 1 night in Mar 2024
Response from Social Media Concierge on Apr 8, 2024
Edson, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!