Ratings based on 431 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
90% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller fromUS

Close to Disney

Posted 26-Nov-2016
Location was good. However, light in Bathroom was so dark.
Comment from Hotel Management
27-Nov-2016 by General Manager, Hotel Management
Thank you for reviewing the Renaissance Orlando Airport Hotel. We are glad our location was perfect for your visit and your overall stay with us was a pleasant one. We appreciate your observation and hope to see you back soon. Sincerely, Frank Quallen, General Manager, Renaissance Orlando Airport Hotel
5out of 5
by A verified traveller fromUS

Very pleasant stay

Posted 21-Nov-2016
Close to the airport, very clean and comfortable. We were very happy with our choice.
Comment from Hotel Management
22-Nov-2016 by General Manager, Hotel Management
Thank you so much for your terrific feedback. We are thrilled to know how much you loved your stay with us and were pleased with our convenient location. We aim to provide our guests with a comfortable, relaxing stay so I am glad that you had such an enjoyable visit. Thank you again for sharing your satisfaction online. We look forward to seeing you again! Sincerely, Frank Quallen, General Manager, Renaissance Orlando Airport Hotel
5out of 5
by A verified traveller

Very comfortable and excellent staff

Posted 20-Nov-2016
Pros: Decor throughout the hotel, Club Floor Lounge, Pool area, Free airport shuttle
Cons: The only thing I would comment on is that I was unable to turn off the air conditioning.
My room was spacious, quiet and very comfortable. I booked a Club Room but didn't realise the Club is closed Friday night, it was however open for breakfast on Saturday morning and the quality of the food and service was excellent. Also they kindly accommodated my request for a late check (I am a Marriott Club Member) enabling me to enjoy the pool for a few hours Saturday morning before heading to the airport. There is a free shuttle to the airport which runs every half hour. Overall a great hotel, I would recommend and will stay again on my next visit to Orlando.
Comment from Hotel Management
21-Nov-2016 by General Manager, Hotel Management
Thank you for being our loyal guest and taking the time to write about your positive experience at the Renaissance Orlando Airport Hotel. We are pleased that you loved your comfortable room, the food we serve and our courteous associates who took great care of you. It is also good to read that you were impressed with our shuttle service and with all the other facilities that we have to offer. We truly appreciate you recommending us online and look forward to your next stay with us soon. Sincerely, Frank Quallen, General Manager, Renaissance Orlando Airport Hotel
5out of 5
by A verified traveller

good hotel good stay

Posted 6-Nov-2016
Nice Hotel Good rooms Great service Would stay there again
Comment from Hotel Management
8-Nov-2016 by General Manager, Hotel Management
Thank you so much for your kind review of the Ramada San Diego Airport. We are delighted you enjoyed your stay, especially your clean, comfortable room along with the great service from our staff. Your feedback is the best performance measure we have so thanks again for taking time to post your comments. We hope to see you again soon! Sincerely, Frank Quallen General Manager Renaissance Orlando Airport Hotel
3out of 5
by A verified traveller

Leaky tub and ceiling

Posted 19-Oct-2016
Room 643 is not recommended. Leaky tub and water damage.
Comment from Hotel Management
21-Oct-2016 by General Manager, Hotel Management
Thank you for being our recent guest and for sharing your review with fellow travelers. We are very sorry for the maintenance issue you experienced during your stay and for any negative impact it had on your visit. We want our guests to leave satisfied and we apologize that we did not achieve our goal. We hope to have a future opportunity to show you the level of service we are capable of. Sincerely, Frank Quallen, General Manager, Renaissance Orlando Airport Hotel
4out of 5
by A verified traveller

Posted 14-Oct-2016
Good place next to airport. Airport shuttle for free is nice.
Comment from Hotel Management
15-Oct-2016 by General Manager, Hotel Management
Thank you for your stay at the Renaissance Orlando Airport Hotel and for sharing your experience online. We are happy that you liked our complimentary shuttle service and our convenient location which matched your needs perfectly. It was a pleasure to have you as our guest, and we hope to welcome you back soon. Sincerely, Frank Quallen, General Manager, Renaissance Orlando Airport Hotel
4out of 5
by A verified traveller

Posted 10-Oct-2016
The hotel is conveniently located near the Olando Airport, plenty of restaurants near the hotel. The is a restaurant at this hotel and the food was good and the wait staff are awesome! The room was clean but the bathroom needed some TLC. There were some cracked tiles in the shower. We evacuated due to Matthew storm and that is why we were at this hotel.
Comment from Hotel Management
11-Oct-2016 by General Manager, Hotel Management
Thank you for your stay at the Renaissance Orlando Airport Hotel. We are glad to read that we were successful in providing you with a safe environment amidst the storm. It is also nice to know that you liked our convenient location, on-site facilities and your comfortable room. We have shared your feedback with our maintenance team to resolve your concerns. Thank you again, and we hope to welcome you back the next time you are in the Orlando area. Sincerely, Frank Quallen General Manager Renaissance Orlando Airport Hotel
5out of 5
by A verified traveller fromCrescent City, FL

Refuge from Hurricane Matthew Oct 2016

Posted 9-Oct-2016
Location: Since we were there during a hurricane, there was a curfew in Orlando. Internet and television and HBO worked fine. We hid out until it was over.
My family and I booked a reservation here since it was a major four-star hotel with generators and a good power grid next to the airport in Orlando. As always with Marriott, it was an excellent stay. They even gave us free meals the day of the hurricane. Highly recommended for those who wants four-star treatment.
Comment from Hotel Management
11-Oct-2016 by General Manager, Hotel Management
Thank you for sharing your feedback regarding your stay at the Renaissance Orlando Airport. We are thrilled to read you had a great experience at our hotel, and that we were able to live up to our high standards. Thank you again for recognizing our efforts, and we are thrilled to share your comments with our associates. Please visit again soon! Sincerely, Frank Quallen General Manager Renaissance Orlando Airport Hotel
2out of 5
by A verified traveller fromOrlando

Room not like in the pictures. But nice lobby

Posted 4-Oct-2016
The breakfast was great. The pool was not clean and the jacuzzi wasn't working. The hallway in the 7th floor was freezing I stayed 5 nights and never open the AC and now I am sick and have fever
Comment from Hotel Management
5-Oct-2016 by General Manager, Hotel Management
Thank you for being a guest of our hotel and sharing your experience with us. We are glad you enjoyed our breakfast but we apologize for the amenity issues you experienced. We truly appreciate the feedback we receive from our guests and we are constantly striving to improve our services. We hope you will join us again if you should return to the area. Sincerely, Frank Quallen, General Manager
3out of 5
by A verified traveller fromGb

Posted 3-Oct-2016
Good but they don't like expidea extra notes... And it's a Pepsi hotel
Comment from Hotel Management
4-Oct-2016 by Manager, Hotel Management
Thank you for staying with us and for reviewing your experience. We apologize that your stay was less than perfect. However, we do appreciate your comments as they help direct us to the areas where we can improve. I'm delighted you left the hotel with an overall good impression. Thanks again for being our guest. We look forward to having you back on a future visit. Sincerely, Frank Quallen General Manager