Ratings based on 3,922 Verified Reviews

4.4 out of 5
90% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Massachusetts

Great Hotel, Better Than Anticipated

Posted 23-Oct-2017
Pros: Cleanliness, Very Professional Staff And Close Proximity To Just About Everything.
Cons: I think the discount ticket counter could give better discounts to Hotel Guests.
Location: Close proximity to just about everything, some within walking distance.
Based on the reviews, this hotel received a very bad report. From the moment we entered the hotel lobby we were aghast at the fact, it was not run down, smelly, noisy, pool in need of repairs, etc. Our room was very well maintained and the sleep number beds were an added treat. We were very satisfied with the security measures put in place to ensure that our room was secure, also, the room had a safe. Walking distance to a lot of restaurants, and shopping for souvenirs adjacent to parking lot. Lake Buena Vista Is A Safe Location Especially Since Its So Close To Disney And Although We Had A Rental Car, We Took Walks Around The Area To Get Ice Cream, etc. Plan to stay here when I next travel to Orlando.
Comment from Hotel Management
23-Oct-2017 by Radisson LBV, Hotel Management
Thank you very much for your nice review! We are so glad to see that you enjoyed your experience while staying with us! We hope that we can have you as our guests soon again!
5 out of 5
Recommended
for Everyone
by A verified traveller from Miami, Fl

Posted 23-Oct-2017
Very clean, staff was extremely friendly and helpful. Would definitely recommend. Very close to everything. Loved it.
Comment from Hotel Management
23-Oct-2017 by Radisson LBV, Hotel Management
Thank you very much for your nice review!! We are so glad to see that you loved your experience with us! We look forward to your next visit.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 20-Oct-2017
Comfy, clean and close to parks. Walking distance to restaurants.
Comment from Hotel Management
20-Oct-2017 by Radisson LBV, Hotel Management
Thank you for your feedback and for taking the time to review your experience. We are glad to read that you enjoyed the condition of our hotel, as well as our location. We look forward to your next visit!
4 out of 5
Recommended
for Everyone
by A verified traveller from miami

nice hotel

Posted 20-Oct-2017
the hotel is fine and has very good location, very close to disney parks 😊😊😊😊😊😊😊😊😊😊😊
Comment from Hotel Management
20-Oct-2017 by Radisson LBV, Hotel Management
Thank you for your feedback and for taking the time to review your experience. We are glad to read that you enjoyed our location! We look forward to your next visit!
5 out of 5
Recommended
for Everyone
by A verified traveller from New Jersey

Never dissapointed with Hyatt Place hotels

Posted 20-Oct-2017
Cons: the room seemed a bit outdated (not terrible) when compared to other locations..
Always stay t Hyatt Place and up until now they never dissapointed me, always had pleasent stay.. the staff seem to enjoy working thete and always smiling, which is a perfect way to start the day on a business trip while away from home..
4 out of 5
Recommended
for Everyone
by A verified traveller from fort lauderdale

Old school, but good.

Posted 18-Oct-2017
We arrive on late check in.no problem Room was clean and nice. The sleepnumber matress are not so good.and. our room was little bit noise because of the highway. But all over no complain.especially because for this price is hard to find better accomodations.
Comment from Hotel Management
18-Oct-2017 by Radisson LBV, Hotel Management
Thank you for your feedback and for taking the time to review your experience. We are glad to read that you enjoyed how clean your room was, however, we would like to apologize if you did not find the sleep number beds and location of the room the best fit for you. Please know that we are here to help, and would have love to help make your stay better. We look forward to your next visit!
5 out of 5
Recommended
for Everyone
by A verified traveller from Leesburg, Ga

Clean, and close to Disney and restaurants

Posted 18-Oct-2017
We arrived early and had no problem checking in, nearly 3 hours early. We could get to Disney within 10 minutes. Housekeeping was on point. We will stay here, when we come back next year.
Comment from Hotel Management
18-Oct-2017 by Radisson LBV, Hotel Management
Thank you for your feedback and for taking the time to review your experience. We are glad to read that you enjoyed your experience at our hotel, especially that we were able to check you in early! We look forward to your next visit!
3 out of 5
by A verified traveller from vero beach, fl

Worst nights sleep

Posted 17-Oct-2017
This was by far the most uncomfortable bed we've ever slept on. Room was average. Pool was freezing and the pool furniture was dated and broken. The staff seemed uninterested and didn't go out of their way like at other hotels to make you feel welcome. I wouldn't stay here again.
Comment from Hotel Management
19-Oct-2017 by Radisson LBV, Hotel Management
Thank you for your feedback and for taking the time to review your experience. We apologize that our Sleep Number beds were not convenient for you, as we know how important a good night sleep is. We would like to offer you our sincerest apologies in behalf of our staff; please know that we strive for a 100% guest satisfaction, and we definitely will use your feedback for our future improvement. We hope that you give another opportunity in the future to serve you again and exceed your expectations. We look forward to your next visit!
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 16-Oct-2017
Hotel was local, clean and overall great! Would recommend.
Comment from Hotel Management
16-Oct-2017 by Radisson LBV, Hotel Management
Thank you for your feedback and for taking the time to review your experience. We are glad to read that you enjoyed. We look forward to your next visit!
4 out of 5
Recommended
for Everyone
by A verified traveller from Miami, FL

Very convenient

Posted 16-Oct-2017
The hotel is conveniently close to the I-4, lots of restaurants, not too far from the parks. Our room was very spacious, it was just me & my boyfriend so we really had a lot of extra space. The view was decent, you could see the highways. I did hear the sound of the elevator throughout the night but it didn’t interrrupt my sleep at all. Overall I like this hotel because It’s affordable & it’s not overly packed with people everywhere. The only thing I suggest is that the employees be a little nicer to guests.
Comment from Hotel Management
16-Oct-2017 by Radisson LBV, Hotel Management
Thank you for your feedback and for taking the time to review your experience. We are glad to read that you enjoyed our location and our rooms! And we really appreciate your feedback regarding the attitude of our staff, we will definitely take it into consideration for our improvement. We look forward to your next visit!