After I check in, very late night after traveling. Got to the room happy that finally I will go to bed.
Bed was completly wet. Matress was soaking wet. I called front desk. Hotel staff came in. He was suprised hos wet mattress was. He admitted that it shouldnt happen. They relocate me. And after 4:00am I was able to go to be finaly.
Experience like this shouldnt happen
Comment from Hotel Management
7-May-2016 by Radisson LBV, Hotel Management
Dear paulina. ny,
Thank you for choosing Radisson Hotel Orlando-Lake Buena Vista for your hotel accommodations.
We are sorry to hear you did not have a pleasant experience due to the comfort of our beds. We know a good night’s rest is very important, and this is why we would like to sincerely apologize about it.
Thank you for taking the time to reach out to us and we hope for another opportunity to exceed your expectations.