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Reviews of Orlando World Center Marriott

4 out of 5
Orlando World Center Marriott
8701 World Center Dr, Orlando, FL

Reviews

8.4

Very good

Rating 10 - Excellent. 605 out of 1005 reviews" "
Rating 8 - Good. 176 out of 1005 reviews" "
Rating 6 - Okay. 85 out of 1005 reviews" "
Rating 4 - Poor. 67 out of 1005 reviews" "
Rating 2 - Terrible. 72 out of 1005 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Very fun and nice hotel for families!
Stayed 3 nights in May 2024
Response from Director of Front Office on May 21, 2024
Dear Emily, Thank you for being our guest and for your wonderful feedback. We're delighted to read that you found our hotel enjoyable and family-friendly. We take great pride in our guests' satisfaction and are thrilled that you had a pleasant stay. It was our pleasure to host you, and we look forward to welcoming you back to Orlando World Center Marriott again soon.Kind Regards,Drysdelle PatulotDirector of Front Office

10/10 Excellent

Geisy

Liked: Amenities
Una experiencia q quisiera volver a repetir,mis niñas lo disfrutaron al máximo
Stayed 1 night in May 2024
Response from Director of Front Office on May 21, 2024
Dear Geisy, Thank you for your wonderful review of Orlando World Center Marriott. We're thrilled to read that you and your girls enjoyed your stay at our hotel to the fullest and look forward to welcoming you back for another memorable experience. We appreciate your feedback and are committed to making your next visit just as enjoyable.Kind Regards,Drysdelle PatulotDirector of Front Office

10/10 Excellent

Dan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid property with great grounds for walking!
Stayed 2 nights in May 2024
Response from Director of Front Office on May 21, 2024
Dear Dan, Thank you for including Orlando World Center Marriott in your travel plans. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to share your review, and we hope you will revisit it the next time your travel brings you to Orlando.Kind Regards,Drysdelle PatulotDirector of Front Office

6/10 Okay

Isiady

Stayed 2 nights in Mar 2024
Response from Director of Front Office on May 21, 2024
Dear Isiady, Thank you for sharing your rating of our hotel. We pride ourselves on service excellence and strive to exceed our guests' expectations with every visit. However, we regret if any issues may have impacted your stay and prevented it from being outstanding. We hope to have the opportunity to welcome you back and provide you with the exceptional hospitality we are known for on your next visit.Kind Regards,Drysdelle PatulotDirector of Front Office

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Crazy with cheerleaders, but that was to be expected.
Stayed 3 nights in May 2024
Response from Director of Front Office on May 20, 2024
Dear Maria, Thank you for choosing Orlando World Center Marriott. We are delighted you enjoyed your stay, and we appreciate you taking the time to share your review. It was a pleasure to have you as our guest, and we hope to see you again soon.Kind Regards,Drysdelle PatulotDirector of Front Office

10/10 Excellent

Sharon

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here . The amenities were great we had a wonderful time as a family. The room was very clean and spacious. The view from our balcony was wonderful. The staff was very polite and wonderful. We where the celebrating my daughters birthday and the waitress at the pool restaurant really went out of her way to make it special for her at dinner . This was our first visit there and we will definitely come back again for another staycation.
Stayed 1 night in May 2024
Response from Director of Front Office on May 20, 2024
Dear Sharon, Thank you for taking the time to let us know how much you enjoyed our hotel. We're thrilled you and your family enjoyed the amenities, the clean and spacious room, and the beautiful view from the balcony. It's also great to know our polite staff and the waitress at the pool restaurant made your daughter's birthday dinner special. Thank you again for your generous comments, and we look forward to welcoming you back to Orlando World Center Marriott for another staycation at our hotel.Kind Regards,Drysdelle PatulotDirector of Front Office

10/10 Excellent

Elizabeth

Stayed 2 nights in May 2024
Response from Director of Front Office on May 19, 2024
Dear Elizabeth, We appreciate you taking the time to leave your kind rating for Orlando World Center Marriott. Your satisfaction is important to us; therefore, we are thrilled to have exceeded your expectations. We hope to see you again soon!Kind Regards,Drysdelle PatulotDirector of Front Office

6/10 Okay

Kimberley

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Hotel is huge. Only 1 starbucks 1 breakfast restaurant with sit down. Menu selections are limited and what you have is very pricy for small portions . Cocktail prices are also ridiculous. Pool service is poor. Spent $ for reserved seating with "private server" . Hardly saw the server both days. You have 1 sever waiting on 50 people. House keeping never cleaned coffee pot or restocked condiments. I had to go downstairs to get them.a few of the pillows smelled like sulfur. And for a hotel ATTACHED to a convention center you seem ill prepared for a national cheer convention. Long lines and cold food . Overall I found this hotel to be overpriced and inadequate
Stayed 6 nights in May 2024
Response from Director of Front Office on May 18, 2024
Dear Kimberley, Thank you for reviewing our hotel. Our goal is to exceed our guests' expectations. Therefore, we want to extend our sincere apologies for not doing so in the areas you outlined. Your comments will be shared with our team and used as an opportunity to improve our guest experience. We do hope you will consider giving us another chance to show you the hospitality for which we are known. Thank you.Kind Regards,Drysdelle PatulotDirector of Front Office

6/10 Okay

Randi

Travelled with family
Disliked: Amenities
It just seemed like we were nickled and dimed for everything. At a Hilton everything is included.
Stayed 3 nights in May 2024
Response from Director of Front Office on May 16, 2024
Dear Randi, Thank you for sharing your feedback with us. We're sorry to learn that you felt this way during your stay. We strive to provide transparent pricing and value for our guests, and we apologize if you think otherwise. Your comments are valuable, and we'll review your concerns with the appropriate individuals to ensure that they align with our guests' expectations. We appreciate your insights and hope to have the opportunity to welcome you back for a more satisfactory experience in the future.Kind Regards,Drysdelle PatulotDirector of Front Office

6/10 Okay

Ingrid

Travelled with family
Liked: Cleanliness, property conditions & facilities
Not appropriate for very large events. Not able to het coffee or breakfast in the mornings, lines wrapped around hallways, no answer at roomservice, online order didnt work, and wifi was terrible. Bag storage was full, and it took 35 min in line to get to the counter to check in, 25 min to turn left to the front of the hotel.
Stayed 4 nights in May 2024
Response from Director of Front Office on May 14, 2024
Dear Ingrid, Please accept our apologies for anything other than a completely satisfying stay. We always aim to provide every guest with the excellent experience expected of us. However, we are genuinely sorry to learn that this was not your case, and we understand your frustration regarding the issues you described. We have taken note of all the concerns you raised to address them promptly, and we hope you will stay with us again for a much-improved experience the next time your travels bring you this way.Kind Regards,Drysdelle PatulotDirector of Front Office

10/10 Excellent

Jacolby

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience!!
Stayed 2 nights in May 2024
Response from Director of Front Office on May 14, 2024
Dear Jacolby, Thank you for choosing Orlando World Center Marriott and sharing your review. We take pride in providing our guests with a comfortable and pleasing atmosphere; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Kind Regards,Drysdelle PatulotDirector of Front Office

10/10 Excellent

Fred

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in May 2024
Response from Director of Front Office on May 12, 2024
Dear Fred, Thank you for taking the time to let us know how much you enjoyed our hotel. We pride ourselves on service excellence and aim to exceed our guests' expectations every visit; therefore, we love that you had a pleasant stay. It was a pleasure having you as our guest, and we hope to see you again soon at Orlando World Center Marriott.Kind Regards,Drysdelle PatulotDirector of Front Office

8/10 Good

Janina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Director of Front Office on May 10, 2024
Dear Janina, We are happy you had such a lovely stay at Orlando World Center Marriott! Thank you for sharing your rating with us, and we look forward to hosting you again soon for an even more wonderful experience.Kind Regards,Drysdelle PatulotDirector of Front Office

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Water park is fun
Stayed 1 night in Apr 2024
Response from Director of Front Office on May 8, 2024
Dear Christopher, We are delighted to read how much you enjoyed your time at Orlando World Center Marriott. We are pleased that we could exceed your expectations and that you particularly enjoyed our water park. We always appreciate knowing what our guests love most about our hotel and the amenities we provide. It was our pleasure to host your stay, and we look forward to your next visit.Kind Regards,Drysdelle PatulotDirector of Front Office

10/10 Excellent

Isme, Miami Beach

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Professional and friendly staff always willing to assist you. Beautiful grounds. So many options for dinning and activities all in the same hotel. We will be back!
Stayed 2 nights in May 2024
Response from Director of Front Office on May 8, 2024
Dear Isme, Thank you for sharing about your stay at Orlando World Center Marriott. We appreciate the generous remarks and are glad you enjoyed our hotel. We understand the importance of the details that make up a significant stay and are happy knowing our food, hospitality and other amenities enhanced your visit with us. We are delighted you're considering staying with us again, and we look forward to the opportunity to welcome you back for another pleasant and comfortable stay.Kind Regards,Drysdelle PatulotDirector of Front Office

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Director of Front Office on May 7, 2024
Dear Veronica, Thank you for choosing Orlando World Center Marriott. We are dedicated to providing a comfortable and pleasing atmosphere for our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Kind Regards,Drysdelle PatulotDirector of Front Office

6/10 Okay

Ashley

Stayed 1 night in Apr 2024

10/10 Excellent

Ruth

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was there for my annual conference, and all is well.
Stayed 1 night in Apr 2024
Response from Director of Front Office on May 3, 2024
Dear Ruth, Thank you for choosing Orlando World Center Marriott for your business trip to our area. We are glad your annual conference brought you to our hotel. With our great accommodations and location, our goal is to make sure every event we host is outstanding. We are thrilled to learn we met that expectation for you, and we hope to have the pleasure of a return visit soon.Kind Regards,Drysdelle PatulotDirector of Front Office

10/10 Excellent

Latoya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The environment
Stayed 4 nights in Apr 2024
Response from Director of Front Office on May 2, 2024
Dear Latoya, Thank you so much for your outstanding review. We are glad that everything went well during your stay and that our clean and quiet atmosphere made for a memorable experience. It was a pleasure having you as our guest, and we hope to see you again soon at Orlando World Center Marriott.Kind Regards,Drysdelle PatulotDirector of Front Office

10/10 Excellent

Sherley, Philadelphia

Stayed 2 nights in Apr 2024
Response from Director of Front Office on May 22, 2024
Dear Sherley, We're so pleased that you loved every aspect of your stay! Ensuring each guest has a special experience at Orlando World Center Marriott is our utmost priority, and we're already looking forward to welcoming you back.Kind Regards,Drysdelle PatulotDirector of Front Office

10/10 Excellent

Chante

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Director of Front Office on May 2, 2024
Dear Chante, Thank you for being our guest and for the high rating! It is wonderful to learn how much you enjoyed your time at Orlando World Center Marriott and that we exceeded all of your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.Kind Regards,Drysdelle PatulotDirector of Front Office

10/10 Excellent

Danita-Marie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with excellent customer service. Multiple dining options on the premises. 5 minutes from Disney World and shuttle options. The pool and lazy river is super cool and the rooms are very clean. I will be coming again next year with my AALC group.
Stayed 1 night in Apr 2024
Response from Director of Front Office on Apr 29, 2024
Dear Danita-Marie, Thank you for staying at Orlando World Center Marriott. We are delighted you were impressed with our exceptional hospitality and accommodations. We are glad our location close to Disney World was perfect for your visit and that we could offer something for everyone with our waterslides, poolside games, laser shows, and more! It was our pleasure hosting you, and we love knowing that we will be your hotel of choice every time you are in Orlando.Kind Regards,Drysdelle PatulotDirector of Front Office

10/10 Excellent

Sherese

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing stay. The staff was very friendly and helpful
Stayed 2 nights in Apr 2024
Response from Director of Front Office on Apr 29, 2024
Dear Sherese, We, the entire team at Orlando World Center Marriott, would like to express our gratitude for your kind comments about our hotel. In particular, we appreciate your positive remarks regarding our staff. We strive to offer the level of service our guests expect and deserve, so it is always heartening to receive recognition for our efforts. We aim to create loyal customers who will return at every opportunity. Thank you again for your review, and we look forward to seeing you soon.Kind Regards,Drysdelle PatulotDirector of Front Office

10/10 Excellent

Hassane

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great place for a family vacation
Stayed 1 night in Apr 2024
Response from Director of Front Office on Apr 29, 2024
Dear Hassane, Thank you for your review and for confirming that our hotel is a great choice for families! Guests love that we offer plenty of fun features for kids and great amenities for adults. Our team works hard to deliver excellent service to all our guests, and we appreciate your kind comments. Thank you again for writing about your stay at Orlando World Center Marriott, and we look forward to your return visit.Kind Regards,Drysdelle PatulotDirector of Front Office

10/10 Excellent

Allison

Stayed 1 night in Apr 2024
Response from Director of Front Office on Apr 29, 2024
Dear Allison, It is rewarding to know you loved your stay! All of us here at Orlando World Center Marriott look forward to making many more great memories with you. Thank you for choosing us during your time in the area.Kind Regards,Drysdelle PatulotDirector of Front Office

4/10 Poor

Diego

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Director of Rooms Operation on Apr 23, 2024
Dear Diego, On behalf of our entire team, we sincerely apologize for not meeting your expectations during your visit. We hope to have another opportunity to provide you with an exceptional stay.Kind Regards,Tesha BaileyDirector of Rooms Operation

10/10 Excellent

Fjolla, Brooklyn

Stayed 2 nights in Apr 2024
Response from Director of Front Office on May 12, 2024
Dear Fjolla, We are pleased to receive your generous rating for Orlando World Center Marriott. Your feedback holds significant value for us, affirming our commitment to outstanding hospitality. We look forward to another opportunity to extend our services to you again whenever your travels bring you back this way.Kind Regards,Drysdelle PatulotDirector of Front Office

10/10 Excellent

Palak

Liked: Cleanliness, staff & service, property conditions & facilities
It’s was great experience
Stayed 1 night in Apr 2024
Response from Director of Rooms Operation on Apr 22, 2024
Dear Palak, Thank you for choosing us during your time in Orlando and for sharing your review. It is rewarding to know you loved your stay! All of us here at Orlando World Center Marriott look forward to making many more great memories with you. Kind Regards,Tesha BaileyDirector of Rooms Operation

10/10 Excellent

Kim

Stayed 1 night in Apr 2024
Response from Director of Rooms Operation on Apr 23, 2024
Dear Kim, It means a lot to know you loved everything about your stay at Orlando World Center Marriott. We strive to make every guest's experience memorable, and we can't wait to welcome you back.Kind Regards,Tesha BaileyDirector of Rooms Operation

10/10 Excellent

Linda, Hanover

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful. Very clean & staff very friendly & helpful.
Stayed 2 nights in Apr 2024
Response from Director of Rooms Operation on Apr 20, 2024
Dear Linda, We are flattered by your generous review of Orlando World Center Marriott. It is very kind of you to compliment our hotel and recognize our devoted staff for their hospitable service. We take pride in providing a clean and welcoming environment, so it's great to know our efforts have paid off. It was a pleasure having you as our guest, and we hope to be your hotel of choice every time you visit Orlando.Kind Regards,Tesha BaileyDirector of Rooms Operation

4/10 Poor

Kristen

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
The temperature in our room was very uncomfortable. It was very humid and the room didn’t seem to cool down no matter how low we set the temperature and how high we had the fan running. I noticed a huge difference just between our room and the hallway. We had maintenance come to look at our unit and we were looked at like we were crazy and we were told there was nothing wrong. Our towels wouldn’t dry and it was very uncomfortable sleeping at night
Stayed 4 nights in Apr 2024
Response from Director of Rooms Operation on Apr 19, 2024
Dear Kristen, We appreciate your feedback regarding your recent stay with us. We sincerely apologize for the discomfort you experienced due to the temperature in your room. We deeply regret that we were unable to resolve this to your satisfaction during your stay. Your concerns have been noted, and we will address them with our maintenance team to ensure such issues are resolved promptly. We value your patronage and hope to have the opportunity to provide you with a more comfortable experience on your next visit. Thank you for bringing this to our attention.Kind Regards,Tesha BaileyDirector of Rooms Operation

10/10 Excellent

Andreia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was a beautiful place
Stayed 3 nights in Apr 2024
Response from Director of Rooms Operation on Apr 10, 2024
Dear Andreia, Thank you for your generous review. We are delighted you enjoyed your stay with us and appreciate your kind remark about our property. We take pride in providing our guests with a comfortable and pleasing atmosphere; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to welcoming you back to Orlando World Center Marriott.Kind Regards,Tesha BaileyDirector of Rooms Operation

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
didn’t stay at property
Stayed 3 nights in Apr 2024
Response from Director of Rooms Operation on Apr 11, 2024
Dear Kim, Thank you for your outstanding rating of Orlando World Center Marriott. We strive to provide everything needed for the perfect getaway, business stay, or family vacation, and we hope to have the opportunity to welcome you for a stay in the future.Kind Regards,Tesha BaileyDirector of Rooms Operation

10/10 Excellent

Chris

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Director of Rooms Operation on Apr 10, 2024
Dear Chris, Thank you for the excellent rating! We always work hard to provide a high-quality experience for all our guests, so it's terrific to learn that you had such an enjoyable stay at Orlando World Center Marriott. We'd love to host you again someday for yet another unforgettable visit.Kind Regards,Tesha BaileyDirector of Rooms Operation

10/10 Excellent

camille a

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time at Orlando World Center Marriott and we loved it. Our 7 yr old and 17 yr old did as well as there were many activities occurring everyday. We enjoyed the water park and lazy river. Having a DJ at the pool everyday all day made swimming and lounging fun. The Mermaid glow party was awesome and our daughter was in awe. The nightly lazer show was great. The food and drinks were delicious. The staff was very helpful and accommodating. This will now be our go to resort to stay at in Orlando!!
Stayed 4 nights in Mar 2024
Response from Director of Rooms Operation on Apr 8, 2024
Dear camille a, Thank you for your fantastic review and all the wonderful things you had to say about the Orlando World Center Marriott. Your comments were a pleasure to read, and we are delighted you and your family enjoyed the many beautiful amenities we offer for both kids and adults. We are excited to share your wonderful comments with our devoted staff. Thank you for making us your preferred choice for every visit to Orlando, and we hope to see you soon.Kind Regards,Tesha BaileyDirector of Rooms Operation

10/10 Excellent

Elaine

Stayed 4 nights in Mar 2024
Response from Director of Front Office on Apr 26, 2024
Dear Elaine, Thanks for taking the time to share your excellent rating. It is wonderful to know you enjoyed everything at Orlando World Center Marriott. It was a pleasure having you as our guest, and we can't wait to host you again!Kind Regards,Drysdelle PatulotDirector of Front Office

10/10 Excellent

Lois

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean. We loved the pools and all the food/drink options. All of the staff were friendly and helpful.
Stayed 5 nights in Mar 2024
Response from Director of Rooms Operation on Apr 6, 2024
Dear Lois, Thank you for sharing your wonderful experience at our hotel. We are delighted that you appreciated our clean facilities, enjoyed the pools, and liked the variety of food and drink options available. Our team strives to provide friendly and helpful service to ensure our guests have a great stay, and we're pleased to have contributed to your overall satisfaction. We appreciate your kind words and hope to welcome you back to Orlando World Center Marriott for another enjoyable visit. Kind Regards,Tesha BaileyDirector of Rooms Operation

10/10 Excellent

Rosetta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great water park. Super close to theme parks.
Stayed 5 nights in Mar 2024
Response from Director of Rooms Operation on Apr 6, 2024
Dear Rosetta, Thank you for choosing Orlando World Center Marriott and for your excellent review. We are delighted you enjoyed your overall experience and appreciate your positive feedback about our water park and convenient proximity to the theme parks. Providing enjoyable experiences for our guests is our top priority, and we're glad that you had a great time with us. Thank you again, and we hope you will choose us the next time you visit the area.Kind Regards,Tesha BaileyDirector of Rooms Operation

8/10 Good

Nilufer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Director of Rooms Operation on Apr 5, 2024
Dear Nilufer, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Orlando World Center Marriott; we hope to see you again soon. Kind Regards,Tesha BaileyDirector of Rooms Operation

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great!
Stayed 3 nights in Apr 2024
Response from Director of Rooms Operation on Apr 5, 2024
Dear Rebecca, We would like to express our gratitude for choosing Orlando World Center Marriott as your preferred accommodation. Your positive feedback means the world to us, and we are delighted to learn that you enjoyed your stay with us. Our team is committed to exceeding our guests' expectations and providing everyone with a comfortable and clean environment. Your review is much appreciated and encourages us to continue our efforts. It was our pleasure to have you as our guest, and we look forward to welcoming you back on your next visit to Orlando.Kind Regards,Tesha BaileyDirector of Rooms Operation

10/10 Excellent

Ione

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were a ton of things to do. Most people stay there because it’s close to Disney but even if you’re not visiting any of the parks it’s still a great hotel.
Stayed 3 nights in Mar 2024
Response from Director of Rooms Operation on Apr 5, 2024
Dear Ione, We are flattered by your kind review of the Orlando World Center Marriott. It is nice to know you enjoyed many things about our hotel, including our Falls Pool Oasis. We offer something for everyone, including two 200-foot waterslides, a 90-foot speed slide, a kid's splash park, a nightly laser light show, golf, and so much more! We know there are many choices when visiting Orlando, and we are delighted you chose us. We hope we will be your home whenever you are in the area!Kind Regards,Tesha BaileyDirector of Rooms Operation

10/10 Excellent

Caylene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The music at the pool WAS TOO LOUD and really affected our ability to enjoy the pool and beach bar.
Stayed 7 nights in Mar 2024
Response from Director of Rooms Operation on Apr 5, 2024
Dear Caylene, Thank you for choosing Orlando World Center Marriott for your recent stay. We are delighted you were impressed with our exceptional hospitality and accommodations. Our top priority is providing a memorable experience for our guests, and your positive rating is truly appreciated. In addition, please know that we have noted your feedback regarding the loud music at the pool. Your comments have helped us to better understand how we can continue to provide exceptional experiences for our guests. It was an honor to host your visit, and we look forward to seeing you soon.Kind Regards,Tesha BaileyDirector of Rooms Operation

2/10 Terrible

Juliette, Hialeah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property is very nice and very well kept. The amenities are very much enjoyable, The restaurant Mikado is very tasteful, great service, I absolutely recommend. However, We will not be back. The hotel staff including front desk manager, Derek, lack customer service. Derek specifically spoke to us upon arrival in a very dirty tone and said "Can't you see it's a busy weekend", Because we were very upset, we arrived at 4:02pm, check in is at 4:00pm. Not until 5:15pm were we given our room. One hour later. Excuse me? Should I have booked my stay a different time of the year? Should I have pushed my son's birthday further? People like Derek do not belong in this industry. Checked in with two small children ages 1 and 7 to celebrate our eldest birthday. The Saturday of our stay. I tried asking pool attendant if she could put us on at least a wait list for anything that became available by the pool and she seemed so upset that I had interrupted her conversation with her co-worker. We chose this resort amongst tons available in Orlando to stay for five days and celebrate our son's birthday, it took a lot for us to get here, we were torn. We did not spend $1,000.00 to sit on the floor near the pool. The lack of customer service took us by far. We thank front desk manager, Deborah and agent, Kimberly for taking their time to listen and attempt making our experience on property better. A little goes a long way. Everyone should be like Deborah and Kimberly.
Stayed 4 nights in Mar 2024
Response from Director of Rooms Operation on Apr 4, 2024
Dear Juliette, We are deeply sorry to learn about the challenges you experienced during your stay, especially on such a special occasion. Providing courteous and authentic friendly service to our guests is our ultimate goal; however, we regret that we failed to show this to you. We are meeting with our staff members to discuss this situation and ensure our guests are warmly welcomed and treated courteously and respectfully. On a positive note, we sincerely appreciate your recognition of Deborah and Kimberly for their efforts to improve your experience. We hope you will consider giving us another opportunity to exceed your expectations in the future.Kind Regards,Tesha BaileyDirector of Rooms Operation

10/10 Excellent

Carolee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Director of Rooms Operation on Apr 3, 2024
Dear Carolee, Thank you for choosing to stay with us and for leaving your rating. We're delighted to know that you had a great experience here at Orlando World Center Marriott. We look forward to welcoming you back on your next visit.Kind Regards,Tesha BaileyDirector of Rooms Operation

8/10 Good

Cameron

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Director of Rooms Operation on Apr 3, 2024
Dear Cameron, Thank you for the generous rating of Orlando World Center Marriott. We are delighted you enjoyed your stay, and we appreciate you taking the time to share your experience with fellow travelers. We hope to see you again on your next visit to Orlando.Kind Regards,Tesha BaileyDirector of Rooms Operation

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent a few different days as a family, enjoying spring break. We hope to return soon, I would like more security in the pool area.
Stayed 4 nights in Mar 2024
Response from Director of Rooms Operation on Apr 1, 2024
Dear Veronica, Thank you for choosing to spend your family's spring break with us! We're delighted to read that you had a wonderful time. We appreciate your feedback regarding the pool area security, and we will certainly review our protocols to ensure the safety and enjoyment of all our guests. We look forward to welcoming you back for another fantastic stay at Orlando World Center Marriott.Kind Regards,Tesha BaileyDirector of Rooms Operation

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
All I needed.
Stayed 2 nights in Mar 2024
Response from Director of Rooms Operation on Apr 17, 2024
Dear Ashley, Thank you for your fantastic review and all the wonderful things you had to say about the Orlando World Center Marriott. Your comments were a pleasure to read, and we are excited to share them with our devoted staff. Thank you again for your feedback, and we look forward to having you stay with us again.Kind Regards,Tesha BaileyDirector of Rooms Operation

10/10 Excellent

jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Great pool area for families. Felt very safe.
Stayed 6 nights in Mar 2024
Response from Director of Rooms Operation on Mar 31, 2024
Dear jesse, Thank you for choosing Orlando World Center Marriott and for your excellent review. We're delighted to read that you enjoyed our pool area and that you felt safe during your stay. Providing a secure and enjoyable environment for our guests, especially families, is one of our top priorities, and we're glad this was your experience. Thank you for being our guest, and we hope to welcome you back for another fantastic experience in the future.Kind Regards,Tesha BaileyDirector of Rooms Operation

8/10 Good

Kylene

Stayed 1 night in Mar 2024
Response from Director of Rooms Operation on Apr 19, 2024
Dear Kylene, Thank you for choosing Orlando World Center Marriott. We are dedicated to providing a comfortable and pleasing atmosphere for our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Kind Regards,Tesha BaileyDirector of Rooms Operation

10/10 Excellent

Rita

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came to Orlando for a quick getaway and this place was perfect. The kids loved the waterpark, and I was glad there were on site dining options so we didn’t have to head out if we didn’t feel Iike it. I’d definitely recommend this hotel/resort and would come again in the future.
Stayed 3 nights in Mar 2024
Response from Tesha Bailey|Director of Rooms Operation on Mar 30, 2024
Dear Rita, Thank you for your kind words about our hotel. We are glad we exceeded your expectations and that you found us to be the perfect place for your family getaway. It's gratifying to know you and your kids enjoyed many things about our hotel, including our Falls Pool Oasis and on-site dining options. We offer something for everyone, including two 200-foot waterslides, a 90-foot speed slide, a kid's splash park, and a nightly laser light show. Thank you for recommending Orlando World Center Marriott to future guests, and love knowing you will return.We look forward to welcoming you back soon.Kind Regards,Tesha BaileyDirector of Rooms Operation