Ratings based on 1,834 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
82% of guests recommend
3.4 Room cleanliness
3.4 Service & staff
3.3 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Queens, NY

Walking distance to Universal Studio.

Posted 26-Aug-2015
I like all the pictures they had on the wall of great actors, actresses and movies. Alot of stores to shop and eat at.
5 out of 5
Recommended
for Everyone
by A verified traveller from b

Close to shopping and restaurants

Posted 26-Aug-2015
I was traveling on leisure. The atmosphere is clean and quiet. Hotel is also close to public transportation
2 out of 5
by A verified traveller from Jacksonville Fl

Convenient Location, Hard Bed

Posted 25-Aug-2015
Pros: The location was good.
Cons: Get softer beds and pillows and use more environmentally friendly cleaning supplies that are so strong smelling.
Location: The steak house next door had a good breakfast buffet for only $4.99. This hotel is right across the street from a water park.
While we loved the location this hotel lacked in comfort. The staff was pleasant but carried a very snide undertone in everything they said. The rooms were extremely clean but smelled so strongly of cleaning solvent that we had to leave the hotel for a while and let the smell subside. The bed was stiff as a board and as were the over-stuffed pillows. My husband and I both awoke to stiff necks and got very little sleep due to the lack of comfort on the bed. The room keys worked sporadically at best....after many tries on both the hotel side door entrance and my room door.
1 out of 5
by A verified traveller from NJ

Do not Stay here!

Posted 14-Aug-2015
Horrible Hotel, A/C never works. The do clean the toilets and change towels. Furniture ripped off and bed sheets stink. Please stay away from this hotel
5 out of 5
Recommended
for Everyone
by A verified traveller from Co Down

Good hotel for price

Posted 4-Aug-2015
Great stay apart from e-mailing hotel when we got home, but they still haven't replied. I-ride stop right at the door and very close to Universal.
3 out of 5
by A verified traveller from England

Posted 31-Jul-2015
Pros: location
Cons: purchase more towels, or repair the washing machine
1st night of stay we was at the back of the hotel and you can hear the traffic from the highway, also next to the lift so all we heard was traffic hurling past and the lift bell every time it hit our floor, during our stay 4 nights after late return from the parks we had no towels, had to phone reception every time, 3 in our room they brought 1 towel, two nights not even bothered bringing any, very poor, once maybe but 4 times,
3 out of 5
Recommended
for Everyone
by A verified traveller from Vancouver, Canada

Nice hotel, close to shopping and amusement parks

Posted 30-Jul-2015
Pros: Very family oriented. Friendly and polite staff. Great location.
Cons: Fixed the laundry machines so guests won't waste time waiting in line for their turn.
Location: Wet n Wild just across the street. Universal Studios was approx 30 minutes walk. Walgreen just few steps outside the hotel and so were the gift shops.
We were pleased to stay at this hotel. Laundry room was very convenient although only two washers and dryers were in working condition during our stay, therefore we have to wait turns. Our room was okay. Linens and towels weren't new but clean. Beds were okay. Internet was working fine. Parking was very easy and convenient.
1 out of 5
by A verified traveller from Staten Island

Absolutely negative experience

Posted 25-Jul-2015
Room is dirty, they don't change towels and bed sheets, don't replace shampoos, ac doesn't work well; found someone's hair in bed, dirty towels, management ignored all our notes, don't recommend to stay there, don't waste time and money;
3 out of 5
by A verified traveller from New York, NY

Run down hotel close to Wet&Wild and Universal

Posted 25-Jul-2015
Pros: Close to Universal Studios
Cons: Decor, theme, and update rooms.
Location: About 20-30 minutes walk from Universal. Across the street from Wet&Wild and 5 minute walk from iFly.
Best thing I can say about this hotel is that it was across the street from Wet&Wild and walking distance (about 20-30 mins) to Universal. Also about 5 min walk from iFly as well. Hotel was semi-cleaned. The hotel was a little run down and needed a make-over. The sign in the front was yellowing and it just gave me a bad impression to start with. The carpet in the room smelled funny but looked cleaned. I was paranoid that I might get bitten by bugs but since it didn't happen, I slept better the second night that we were there.
1 out of 5
by A verified traveller from Göteborg

Kan inte rekommendera detta hotell

Posted 23-Jul-2015
Pros: Läget
Cons: det mesta
Location: nära universal studios
Hotellledningen lyssnar inte på gästerna och tar inte klagomål på allvar