Ratings based on 2,397 Verified Reviews

3.3 out of 5
65% of guests recommend
3.4 Room cleanliness
3.4 Service & staff
3.2 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveller from Chicago, IL

You get what you pay for!!

Posted 25-May-2017
This hotel is CHEAP, so if you're expecting a beautiful resort, look somewhere else. It's VERY close to Universal, which is great. My friend and I just used it as a place to lay our heads for a few hours between activities: it served its purpose!
2 out of 5
by A verified traveller

Posted 24-May-2017
Beds were uncomfortable, the whole time I stayed they didn't clean my room only made the bed. Most of the time I had trouble getting in my room, issue with the card even after telling staff to issue a new one, I still had the same problem. Hot lobby, hot elevator. Overall uncomfortable.
1 out of 5
by A verified traveller from New york

Cheap hotel

Posted 23-May-2017
It was not a good experience. First I tried to check in at 3pm instead of four, and they refused, one hour is going to make a big difference. The building has a nasty smell, the rooms are outdated, the pillows are half the size of a regular pillow, the bed is disgusting. I would not recommend the place to anyone it is horrible.
4 out of 5
Recommended
for Everyone
by A verified traveller from Quito, Ecu

comfty hotel close to universal

Posted 5-May-2017
Pros: that was close to universal
Location: the themes parks of universal are the main activities you can do but there are outlets close too
really comfty hotel and really close to universal, a 20 minute walking distance, not bad for the price, they offer a 6 dollars buffet breakfast that includes eggs, bacon bagels, potatoes, some fruits, some vegetables, cereals so it really worth for the price that you paid if you are going to universal theme parks is a good option.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 4-May-2017
IT WAS ONLY A LITTLE OVER A MILE TO CITY WALK - SO A GOOD PRICE FOR THE LOCATION
3 out of 5
Recommended
for Everyone
by A verified traveller from London

Great value for money and great location

Posted 2-May-2017
Pros: All of the above.
Cons: Softer towels.
Location: All mentioned above plus more.
This hotel is very basic but, ideally located for Universal Studios. It offers a free shuttle bus to Disney and universal. Ideally situated for the Florida mall and Millenia Mall. I ride trolley bus stops right outside the hotel so does the Lynx Service bus. Fantastic steakhouse on site.
4 out of 5
Recommended
for Everyone
by A verified traveller

Convenient location close to Universal Studios.

Posted 29-Apr-2017
Pros: Close to Universal Studios.
Staff is very friendly and helpful. Very nice restaurant attached to the motel with great breakfast buffet for $4.99.
2 out of 5
by A verified traveller from Brooklyn, NYC

Are you kidding me

Posted 26-Apr-2017
I checked in at 230am no problem. At 1030am as i am waking up a maid knocks on my door and asked for my dirty towels. I hand the ones we used to shower before bed to her she throws them on the floor. I ask for the new ones she says oh they come later. What???? I tell her we just woke up and aren't finished Getting ready. She said oh you can get new ones at the front desk if you need them now. I pick up my towels and say never mind we will use these and in HORROR she says but they are dirty. I said not really after one shower and put the do not disturb sign on my door. An hour or so later as we make our way to the front desk there are dirty towels in front of most doors. So gross. I go to the front desk to complain about this and the man at the front desk has the audacity to say I don't know how it works in other hotels but we will bring fresh towels later this afternoon. You don't know how it works in other hotels? REALLY?!?? I travel at least monthly and have never seen towels in piles on the floor. Sunday night when we are coming home from the parks around 1030 at night I see a maid going in and out of rooms one by one delivering towels. There are pothole/grates nearly a foot deep in the middle of the parking lot every few feet The carpets were so filthy my nephews socks were black in 10 min between getting out of the shower and getting to bed
5 out of 5
Recommended
for Everyone
by A verified traveller from aguada puerto rico

The hotel is close to Universal studio

Posted 24-Apr-2017
I love the hotel because I have many places nearby to eat.
3 out of 5
Recommended
for Everyone
by A verified traveller

Saving and comfort.

Posted 4-Apr-2017
Saving and comfort. Good hotel. Good service. Near universal studio.