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Reviews of Monumental Movieland Hotel Orlando

3 out of 5
Monumental Movieland Hotel Orlando
6233 International Drive, Orlando, FL

Reviews

5.4
Rating 10 - Excellent. 199 out of 1168 reviews" "
Rating 8 - Good. 149 out of 1168 reviews" "
Rating 6 - Okay. 222 out of 1168 reviews" "
Rating 4 - Poor. 200 out of 1168 reviews" "
Rating 2 - Terrible. 398 out of 1168 reviews" "

5.2/10

Cleanliness

5.8/10

Staff & service

4.8/10

Amenities

4.8/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

4/10 Poor

publio

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
The structure of the hotel is in very poor condition, the rooms have a musty smell, ants in the bathroom, there was no TV remote control, water leaks in the hallway, terrible room service, terrible WiFi service never working.
Stayed 6 nights in Mar 2024
Response from Monumental Movieland Hotel on Mar 28, 2024
Thank you for staying with us and letting us know the issues that you faced during your stay. Weapologize for all the inconvenience.We will work hard to fix them and we hope that you can give us the opportunity to show theimprovement.Best regards,

4/10 Poor

Juan

Disliked: Cleanliness, property conditions & facilities
El cuarto estaba en malas condiciones de mantenimiento y sucio
Stayed 2 nights in Mar 2024

2/10 Terrible

Jennifer

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They rented my room out again while i was occupying the room and a man walked in on me around 8pm on Saturday night then the office came to my room and told me i was supposed to have been checked out but my reservation was until the 24th of March. Also they stated in the accommodations the pool was heated and it wasn't. The room was suppose to have a microwave and it did not have on. I tried to use the room phone to call the front desk and the room phone did not work either. I complained upon checkout and was tols to contact expedia for a refund.
Stayed 3 nights in Mar 2024
Response from Monumental Movieland Hotel on Mar 28, 2024
Thank you for staying with us and letting us know the issues that you faced during your stay. Weapologize for all the inconvenience.We will work hard to fix them and we hope that you can give us the opportunity to show theimprovement.Best regards,

4/10 Poor

Devon

Travelled with partner
Disliked: Amenities, property conditions & facilities
bathroom sink was disgusting and didn’t work. Tv didn’t have a remote. Bed was clean and room was 3/5. Could use better attention to detail but I’d say it’s fair for the price. Wouldn’t stay there again unless it’s for a single night.
Stayed 1 night in Mar 2024
Response from Monumental Movieland Hotel on Mar 28, 2024
Thank you for staying with us and letting us know the issues that you faced during your stay. Weapologize for all the inconvenience.We will work hard to fix them and we hope that you can give us the opportunity to show theimprovement.Best regards,

4/10 Poor

William

Disliked: Cleanliness, amenities, property conditions & facilities
Definitely very old and out dated. I was on a non smoking floor yet it still had a very strong smell. The room was slightly better with smell. The bed were not very comfy, it was just basically a room and the bathroom was old as well.
Stayed 1 night in Mar 2024
Response from Monumental Movieland Hotel on Mar 28, 2024
Thank you for staying with us and letting us know the issues that you faced during your stay. Weapologize for all the inconvenience.We will work hard to fix them and we hope that you can give us the opportunity to show theimprovement.Best regards,

4/10 Poor

angel

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Poor customer service and clearness
Stayed 5 nights in Mar 2024
Response from Monumental Movieland Hotel on Mar 28, 2024
Thank you for staying with us and letting us know the issues that you faced during your stay. Weapologize for all the inconvenience.We will work hard to fix them and we hope that you can give us the opportunity to show theimprovement.Best regards,

4/10 Poor

Varvara

Disliked: Cleanliness, property conditions & facilities
I was surprised to see a hotel of this caliber within 10 minutes of Universal Studios. First of all it felt unsafe, the beds were wobbly and very uncomfortable. Cockroaches were in the bathroom, TV was not working, no hair dryer or an iron. And it constantly smelled like weed as people actually lived there. Yeah, will never stay there and would never recommend it.
Stayed 3 nights in Mar 2024
Response from Monumental Movieland Hotel on Mar 28, 2024
Thank you for staying with us and letting us know the issues that you faced during your stay. Weapologize for all the inconvenience.We will work hard to fix them and we hope that you can give us the opportunity to show theimprovement.Best regards,

6/10 Okay

ketia

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
One of my items was stolen they don’t seem to know where it went . Management should be more observe about lost items
Stayed 7 nights in Mar 2024
Response from Monumental Movieland Hotel on Mar 28, 2024
Thank you for staying with us and letting us know the issues that you faced during your stay. Weapologize for all the inconvenience.We will work hard to fix them and we hope that you can give us the opportunity to show theimprovement.Best regards,

6/10 Okay

Katie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

derrick

Liked: Cleanliness, staff & service
Stayed 20 nights in Feb 2024

2/10 Terrible

James

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There was paint or plaster all over the door handles the floor etc they apeaesd to be in the process of remodeling the hotel there was no microwave no fridge it was a conjoined room to which there was no lock it was an open hole i blocked it with the table which was also broken legs bout to fall off by the rime we actually got to the room to check it out it was to late to get another room or hotel but i was not happy
Stayed 1 night in Mar 2024
Response from Monumental Movieland Hotel on Mar 28, 2024
Thank you for staying with us and letting us know the issues that you faced during your stay. Weapologize for all the inconvenience.We will work hard to fix them and we hope that you can give us the opportunity to show theimprovement.Best regards,

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to Universal
Stayed 2 nights in Feb 2024

6/10 Okay

MIGUEL, west allis

Liked: Cleanliness
Disliked: Staff & service
Good location. Pool area could use an face lift. They only clean the room every other day and dont give you fresh towels. You have to get them from the front desk. That was inconvenient!
Stayed 7 nights in Mar 2024
Response from Monumental Movieland Hotel on Mar 28, 2024
Thank you for staying with us and letting us know the issues that you faced during your stay. Weapologize for all the inconvenience.We will work hard to fix them and we hope that you can give us the opportunity to show theimprovement.Best regards,

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms good housekeeping safe area
Stayed 2 nights in Mar 2024
Response from Monumental Movieland Hotel on Mar 28, 2024
Thank you for staying with us and we hope to see you soon!Be safe.Best regards,

4/10 Poor

Silvia, Reno

Disliked: Cleanliness, staff & service, property conditions & facilities
All the time pot smell, cockroaches, noisy, people hitting doors.
Stayed 3 nights in Mar 2024
Response from Monumental Movieland Hotel on Mar 28, 2024
Thank you for staying with us and letting us know the issues that you faced during your stay. Weapologize for all the inconvenience.We will work hard to fix them and we hope that you can give us the opportunity to show theimprovement.Best regards,

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms good housekeeping
Stayed 2 nights in Mar 2024
Response from Monumental Movieland Hotel on Mar 28, 2024
Thank you for staying with us and we hope to see you soon!Be safe.Best regards,

6/10 Okay

Hannah

Travelled with family and small children
Disliked: Cleanliness, staff & service
Check in took pretty long, I had kids with me and the door had no top lock so we had to ask for one to be put on... which seemed odd to me. Roku tv so no actual channels. Wifi worked good. Pool was nice. Not too bad for the price.
Stayed 2 nights in Mar 2024

4/10 Poor

Derek

Disliked: Cleanliness, amenities, property conditions & facilities
The rooms stinks of smoke and WiFi is terrible
Stayed 4 nights in Mar 2024

6/10 Okay

Kellene

Stayed 2 nights in Mar 2024

10/10 Excellent

Melvin

Liked: Cleanliness, property conditions & facilities
Good for price
Stayed 4 nights in Mar 2024

10/10 Excellent

Winson

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024

2/10 Terrible

Nicole

Disliked: Property conditions & facilities
Booked me into an occupied room. New room smelled horrible
Stayed 1 night in Mar 2024

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

4/10 Poor

Karem

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

2/10 Terrible

Junior Perez

Disliked: Staff & service, property conditions & facilities
This place is not safe, thats why is cheap. Old Dirty place.
Stayed 2 nights in Mar 2024

2/10 Terrible

john

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Broken faucet - no cold water, no bath towels, no shower curtain, no bottled water. I couldn't wait to leave and I will never come back. Expedia should be ashamed of associating with this place.
Stayed 1 night in Mar 2024

2/10 Terrible

William

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

service

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 2 nights in Mar 2024

2/10 Terrible

Zainab

Stayed 3 nights in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpfull sraff good housekeeping clean rooms
Stayed 2 nights in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Clean rooms nice hotel
Stayed 2 nights in Feb 2024

2/10 Terrible

Fernanda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible. Don’t stay at this property
Stayed 1 night in Mar 2024

4/10 Poor

Derek

Disliked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Lilliam

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 14 nights in Feb 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay
Stayed 6 nights in Feb 2024

10/10 Excellent

Chinwe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were friendly
Stayed 1 night in Mar 2024

2/10 Terrible

LUIZ

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Dirty, smelly.
Stayed 2 nights in Mar 2024

6/10 Okay

Thomas, BROOKLYN

N/A
Stayed 5 nights in Feb 2024

2/10 Terrible

Carmen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está en muy malas condiciones, el staff es horrible, al llegar a mi habitación solo había una toalla, cuando pregunto al staff me dicen que es una x habitación, viaje con mi hijo como voy a compartir toalla..? Al reservar decía q mi habitación tenía microondas, cuando llego no había microondas, el baño sucio y con cucarachas, en fin una experiencia terrible y para finalizar me cobraron cargos adicionales a la reserva dique de fee del hotel
Stayed 4 nights in Feb 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean safr helpfull staff
Stayed 2 nights in Feb 2024

6/10 Okay

Linda

Liked: Cleanliness
Disliked: Property conditions & facilities
Under construction outside. Hallways reeked of cigarettes and weed. Room was clean. Missing coffee maker, hair dryer, and phone. Told front desk about coffee maker. Said would have one delivered. Returned midnight. No coffee maker. Went to front desk. Noone there and noone answered the bell.
Stayed 1 night in Feb 2024

2/10 Terrible

Whole

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible customer service
Stayed 2 nights in Jan 2024

4/10 Poor

Alexander

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room was very dirty. End tables had dirt and dust all over them, and ac smelled moldy. Staff was great at check in. But the good experience ended there.
Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean rooms unfriendly front desk
Stayed 2 nights in Jan 2024

2/10 Terrible

walter

Disliked: Amenities, property conditions & facilities
No towels, no ice machine. the phone didn't work and the bed was not made properly. The price reflected the property.
Stayed 1 night in Feb 2024

6/10 Okay

Ana Marcela

Business traveller
Liked: Staff & service
I was charged extra for wifi when I got there and it did not work at all. Wifi would connect but I could not navigate web or stream and it would kick me out every couple of minutes. very dissapponted. property needs upgrading and saw a few roaches.
Stayed 1 night in Feb 2024

4/10 Poor

leon

Stayed 2 nights in Feb 2024

2/10 Terrible

Yvonne

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Seriously don’t book this hotel (if you can call it that)! It doesn’t look like any of the pictures. It is outdated and filthy dirty. Nothing works properly. There was rust on all metal, mold, many things broken in the room. Couldn’t control the temperature (buttons broken), dusty vents, plus a humidifier next to the heat/AC source. Room door had at least an inch crack under it where you could see out in the hall. Bathroom light switch was falling apart.
Response from Reservations Departments on Feb 19, 2024
Thank you for staying with us and letting us know the issues that you faced during your stay. We apologize for all the inconvenience.We will work hard to fix them and we hope that you can give us the opportunity to show the improvement.Best regards,

2/10 Terrible

alexis

Disliked: Staff & service, property conditions & facilities
I asked for an ice bucket for 2 days they never came … ask for fresh towels .. never came … I had 1 pillow for 2 beds
Stayed 2 nights in Feb 2024

10/10 Excellent

Jackilina

Travelled with family
.
Stayed 1 night in Feb 2024