I have stayed in this hotel many times and I have seen a decline on cleanliness and services. Last time I stayed there I found some hairs around the tub and I didn’t say anything just took care of it myself, I thought this is a one time thing, it happens, since I have stayed here prior and was always very happy with the cleanliness.
I stayed here yesterday and sure enough a bunch of hairs stuck on the wall of tub, I called front desk to inform them, but nothing happened, so again I removed it myself but it was nasty.
This hotel is very expensive and I don’t mind paying but with it I expect certain standards of cleanliness and services.
Also we are 4 and the sofa bed didn’t have any bedsheets or anything at all, I called front desk and housekeeping left a bag on the floor for me to fix it myself.
I don’t mind fixing the sofa bed myself but it certainly makes one wonder if staying at this hotel with these prices is WORTH IT…. I am looking at other resorts to vacation with my family at this point….hopefully someone in charge will read this and make some changes because honestly like I said I have been coming here for some years now with my family and have been very happy but over the years I have seen a decline.