We had a few hiccups, and at every turn the staff wqs helpful and wonderful. If you want your room cleaned, you should ask about their policy (I didn't.) The location is great and close to the airport and around the corner from Seaworld. We rented a car and found the parking super easy. All in all it fit our needs and gave us enough space (room square footage is by far bigger than other properties.) If I go back to Orlando, will take the family back here.