Title: MAGIC 5* LAKE VIEW VILLA HEATED POOL&HOT SPA, near DISNEY, 10 Guests - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire home # MAGIC 5\* LAKE VIEW VILLA HEATED POOL&HOT SPA, near DISNEY, 10 Guests Family-friendly fun on the beach, with water park ![Property grounds](https://images.trvl-media.com/lodging/42000000/41920000/41918000/41917939/9d5f303a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Game room](https://images.trvl-media.com/lodging/42000000/41920000/41918000/41917939/cf6a2219.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Smart TV, video games, DVD player, foosball](https://images.trvl-media.com/lodging/42000000/41920000/41918000/41917939/0f9102c4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Game room](https://images.trvl-media.com/lodging/42000000/41920000/41918000/41917939/23d0b5d7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/42000000/41920000/41918000/41917939/d2a554d4.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Amenities - Policies The Magic Lake View' offers a serene retreat just 7.8 miles from Disney, with a private pool deck and spa overlooking the pristine 14-acre lake in prestigious gated Lake Berkley Resort. This villa features four spacious bedrooms, three bathrooms and an expansive great room perfect for relaxation. 8.4 Very good ### Entire home 4 bedrooms3 bathroomsSleeps 112100 sq ft ## Popular amenities - - - Beach view - Parking available - Dryer - Washer ## Add dates for prices Check-in Check-out Travellers ## About this property ### Entire place You'll have the entire home to yourself and will only share it with other guests in your party. ### MAGIC 5\* LAKE VIEW VILLA HEATED POOL&HOT SPA, near DISNEY, 10 Guests ‘The Magic Lake View' is just 7.8 miles to Disney! Majestic, totally private (no neighbors looking in either side) off the pristine pool deck with SPA overlooking a 14 acre natural fishing lake on a prestigious gated Lake Berkley Resort!!! The Magic View villa has everything and more that you could wish for: 4 bedrooms, 3 bathrooms, a breathtaking view from the great room, master bedroom and South Pool. Just minutes from the 192 and just 10 minutes to Disney! The house can accommodate 10 guests. LOCATION .... LOCATION.... LOCATION ## Property amenities ### Beach - On the beach - Beach loungers - Beach towels ### Pool/Spa - Communal pool - Heated pool - Hot tub - Outdoor pool - Private pool ### Internet - Available in the villa: Free WiFi ### Parking and transportation - Car recommended - Onsite parking options include a garage ### Kitchen - Blender - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Electric kettle - Ice maker - Kitchen island - Microwave - Oven - Paper towels - Refrigerator - Spices - Stovetop - Toaster ### Dining - Dining table ### Bedrooms - 4 bedrooms - Bedsheets provided - Sofa bed ### Bathroom - 3 bathrooms - Bathtub - Bathtub or shower - Hair dryer - Shower - Soap - Toilet paper - Towels provided ### Living spaces - Dining table - Living room - Separate dining area ### Entertainment - Books - DVD player - Games - Music library - Smart TV with cable/satellite channels - Video games - Video library ### Outdoor areas - Barbecue grill - Fenced yard - Garden - Outdoor furniture - Patio ### Laundry - Laundry facilities - Washing machine ### Work spaces - Desk chair ### Comfort - Air conditioning - Heating ### Pets - No pets allowed ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Wheelchair accessibility - Smoking not allowed ### Services and conveniences - Housekeeping (on request) - Iron/ironing board - Phone - Safe ### Location highlights - Near a health/beauty spa - Near an outlet shopping mall - On a lake - On the waterfront ### Things to do - Arcade/game room - Bicycles - Billiards/pool table - Foosball table - Golf - Gym - Heated pool - Optional golf privileges - Tennis - Water park - Basketball nearby - Birdwatching nearby - Cycling nearby - Ecotours nearby - Fishing nearby - Golfing nearby - Motor boating nearby - Theme park nearby - Winery tours nearby ### Safety features - Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property) - Smoke detector (host has indicated there is a smoke detector on the property) - First aid kit - Fire extinguisher ### General - Bicycles - Garden - Gated community - Housekeeping (on request) - Property located in a resort - Unit size: 2,100 square feet ## Similar properties ![Property grounds](https://images.trvl-media.com/lodging/25000000/24090000/24082200/24082178/c472f8a7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Luxury magnificent Pool/Spa Lakefront View Free WiFi Game Room Lake Berkley - Pool - Hot tub - Kitchen - Washer 9.2 Wonderful 64 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=24082178&PinnedHotelID=24082178&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, a heated pool](https://images.trvl-media.com/lodging/34000000/33750000/33740900/33740892/baa4e474.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 7 BDRM, Private Pool, Hot Tub, Games, New Decor, New Mgmt., 10 min to parks! 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Bahama Bay - Pool - Hot tub - Kitchen - Washer 8.6 Excellent 8 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=34593900&PinnedHotelID=34593900&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/105000000/104760000/104758800/104758800/77c8213c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Beautiful home near Disney Private PoolBBQ Downtown Historic Downtown Kissimmee - Pool - Kitchen - Washer - Dryer 9.8 Exceptional 33 reviews CA $201 CA $612 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=104758800&PinnedHotelID=104758800&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/61000000/60030000/60029800/60029791/de4b1a27.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Lake House! 7Br 4.5ba with private pool! Lake Berkley - Pool - Hot tub - Kitchen - Washer 8.8 Excellent 19 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=60029791&PinnedHotelID=60029791&HadPinnedHotel=true®ionId=-1&adults=2) ## Policies ### Check-in Check-in time starts at 4:00 PM Contactless check-in available Minimum check-in age: 21 ### Check-out Check-out before 10:00 AM ### Special check-in instructions You will receive an email from the host with check-in and check-out instructions ### Rules Hot tub heat is extra charge $55 per night Pool and hot tub heat together $65 per night No parties allowed ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Events No events allowed ### Smoking Smoking is not permitted ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Onsite parties or group events are strictly prohibited Host has indicated there is a carbon monoxide detector on the property Host has indicated there is a smoke detector on the property Safety features at this property include a fire extinguisher and a first aid kit This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation ### We should mention A car is recommended for transportation to and from this property ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C28.29373%2C-81.46864&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=tMNLcJGIoQBh3Bt2UiSypdIgfWI=) Kissimmee, FL #### What's nearby - Give Kids the World Village - 18 min walk - 1.5 km - Shingle Creek Regional Park - 19 min walk - 1.6 km - Medieval Times - 20 min walk - 1.6 km - Pirate's Island Adventure Golf - 2 min drive - 2.4 km - 192 Flea Market - 3 min drive - 2.7 km #### Getting around - Poinciana Station - 8 min drive - Kissimmee Station - 12 min drive - Kissimmee, FL (ISM-Kissimmee Gateway) - 7 min drive #### Restaurants - ‪Wawa - ‬4 min drive - ‪Chipotle - ‬5 min drive - ‪Medieval Times Dinner & Tournament - ‬4 min drive - ‪Steak 'n Shake - ‬4 min drive - ‪El Tenampa Mexican Restaurant - ‬5 min drive ## Frequently asked questions ### Does MAGIC 5* LAKE VIEW VILLA HEATED POOL&HOT SPA, near DISNEY, 10 Guests have a pool? > Yes, this property has an outdoor pool. Pool types include heated pools. ### How much does it cost to stay at MAGIC 5* LAKE VIEW VILLA HEATED POOL&HOT SPA, near DISNEY, 10 Guests? > As of Nov 19, 2025, prices found for a 1-night stay for 2 adults at MAGIC 5\* LAKE VIEW VILLA HEATED POOL&HOT SPA, near DISNEY, 10 Guests on Nov 22, 2025 start from CA $174.81, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Orlando-Hotels-MAGIC-5-LAKE-VIEW-VILLA-HEATED-POOLHOT-SPA.h41917939.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is MAGIC 5* LAKE VIEW VILLA HEATED POOL&HOT SPA, near DISNEY, 10 Guests pet-friendly? > No, pets are not allowed at this property. ### How much is parking? > Onsite parking is available at the property. ### What time is check-in at MAGIC 5* LAKE VIEW VILLA HEATED POOL&HOT SPA, near DISNEY, 10 Guests? > Check-in begins at 4:00 PM. ### What time is check-out at MAGIC 5* LAKE VIEW VILLA HEATED POOL&HOT SPA, near DISNEY, 10 Guests? > Check-out is at 10:00 AM. ### Where is MAGIC 5* LAKE VIEW VILLA HEATED POOL&HOT SPA, near DISNEY, 10 Guests located? > Nestled on the beach, this Lake Berkley villa is within 1 mi (2 km) of Give Kids the World Village and Shingle Creek Regional Park. 192 Flea Market and Medieval Times are also within 2 mi (3 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## MAGIC 5\* LAKE VIEW VILLA HEATED POOL&HOT SPA, near DISNEY, 10 Guests Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 14 8 - Good 11 6 - Okay 2 4 - Poor 2 2 - Terrible 1 ### 8.8/10 Cleanliness ### 8/10 Good #### Tiffany W. Apr 9, 2025 Liked: Cleanliness, check-in, location, listing accuracy #### Great For Family Fun! I booked the property for the weekend. The pool and hot tub were amazing! My children 5 and 1 both enjoyed their Winnie yhe Pooh room. My niece and son loved all the costumes in the closet and played dress up. The only downside was that the A/C too cold and we couldn't adjust it but there're worst things. Overall, a nice stay and a great time. ##### Tiffany W. Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Nona P. Mar 8, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Family vacation This house was great! Every room of the house was very homey and comfortable. The pool and hot tub are a great addition! The hot tub for the cool mornings and nights and the pool during the day. Its location was nice! Away from all the hustle and bustle of the area. But still close enough to venture out. We enjoyed staying at this property. We took a walk every morning around the lake behind the house. My boys fished off the dock and caught some fish (catch and release). All the ducks, cranes, etc. were so fun to watch. It was a very enjoyable place especially if it's a leisure vacation as well. We would definitely stay here again! ##### Nona P. Stayed 6 nights in Mar 2025 ### 8/10 Good #### Chris B. May 25, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Lovely location but a little tired Amazing location, great management company and nice hot tub. Property is feeling a little tired now compared to others we have stayed in on this estate. Perfect location overlooking the lake and feels very secure.. I would recommend this bungalow but manage expectations a little on the furnishings ##### Chris B. Stayed 15 nights in May 2024 ### 10/10 Excellent #### Kimberly K. Dec 28, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great stay Thank you. We had a great stay. ##### Kimberly K. Stayed 10 nights in Dec 2023 ### 10/10 Excellent #### Jennifer J. Jun 18, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Beautiful Location on Lake Perfect family home in gated community! View from pool is beautiful! Hot tub is relaxing after spending the day at the parks. ##### Jennifer J. Stayed 5 nights in Jun 2023 ### 10/10 Excellent #### janet b. Apr 2, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### lovely lake view from our villa We have stayed at Lake Berkley for the last 6 years. We keep going back because it is a family oriented resort where everyone is happy to be there and take in their dailey walks and enjoy the views. The house we stayed in this year had the best view, and management was in contact with us right from the start. Great hospitality See you again The Baileys ##### janet b. Stayed 18 nights in Mar 2023 ### 8/10 Good #### Shawna L. Dec 30, 2022 Liked: Check-in, communication, location #### Okay Stay To start off I give kudos to the team that manages this property as they kept great communication with me throughout my entire stay and making sure if I had any questions they were always available. As far as the house, what you see in the pictures semi matches what it’s like staying in person. The house is nice but small details like pictures and stickers on the walls are peeling off. The pool was clean and nice to swim in but the pool chairs and grill were dirty and not able to be used. Overall, I would stay here again in hopes that some of the cleanliness and details in the house are upgraded in the near future. ##### Shawna L. Stayed 7 nights in Dec 2022 ### 10/10 Excellent #### edgardo l. Nov 28, 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Unbelievably relaxed from the water view to the wild life surrounding location This property is definitely a great get away spot from the bustle of New York everything you need is definitely at this location except the food of course. I really enjoyed this place. ##### edgardo l. Stayed 10 nights in Nov 2022 ### 10/10 Excellent #### Stephen T., Bristol UK Oct 3, 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Awesome Villa This wonderful recently renovated villa on the main large lake with lots of wildlife. The pool has a spa which is very hot and relaxing after a tiring day at the parks. We have stayed at this villa many times over the years and have always fell safe on lake Berkley with its own Gated Security we will definately rent agan This villa has everything you could possibly need and even has a pool table and gamès room.We will definitely book again. Stephen & Drbra Thomas. ##### Stephen T. Stayed 4 nights in Sep 2022 ### 10/10 Excellent #### Katrina W. Jul 9, 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Vacation 2022 Great property, beautiful views! ##### Katrina W. Stayed 7 nights in Jun 2022 ### 8/10 Good #### Adam D. May 1, 2022 Liked: Check-in, communication, location, listing accuracy #### 2 week stay at Lake Berkley Overall we had a good experience staying at this property. The gated community was very quiet and private, and its location for all the parks/activities in Orlando is perfect, with an easy 20-30 minute drive to most places. There is also a couple of local restaurants nearby, and a large Walmart just around the corner. The house itself was spacious, with a nice/thoughtful selection of household items/kids activities etc. The house could have been cleaner, and some of the decor is a little tired - but this didn’t reall distract from our experience at all. We did have a couple of minor issues which we flagged with the owner/management company, and have to say that their responses were extremely prompt, and the issues resolved very quickly. So communication was first class. For the price, this rental is great value for money - great location, good comms. Would probably stay here again. Thanks for a lovely stay. ##### Adam D. Stayed 14 nights in Apr 2022 ### 10/10 Excellent #### Lyle S. Apr 19, 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great vacation home, neighborhood & location! We very much enjoyed our stay mid March 2022. Great neighborhood and location on the water. It feels very private in the home and pool area. The home was clean and everything worked well. We would stay here again. ##### Lyle S. Stayed 7 nights in Mar 2022 ### 10/10 Excellent #### Donnahinsz H. Mar 27, 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Excellent vacation house. Love this place. Would stay there again. ##### Donnahinsz H. Stayed 4 nights in Mar 2022 ### 10/10 Excellent #### mstjean411 Feb 10, 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### The most amazing vacation home!! Look no further here for your most perfect vacation home in Kissimmee. Super close to all the attractions and shops!! This house was absolutely perfect! Everything was clean, spotless, and beautiful, I highly recommend this house. Me and my family are already planning on staying here again next year! Our host Claire was a dream to work with! Communication was super easy and quick with out host! The pool and hot tub were wonderful. The beds were so comfortable as well. I could write a book about our vacation home! Thank you for the best and most relaxing vacation ever!!! ##### mstjean411 Stayed 8 nights in Jan 2022 ### 6/10 Okay #### Tarus C. Feb 8, 2022 Liked: Location Disliked: Communication #### Disappointed The location and neighborhood are both excellent, the floorplan layout in the house is great also. I was really disappointed in the worn down furniture, old mix match pots and pans and the pool furniture. The pool floor had black streaks on it and the dining room table and chairs were a sit in them at your own risk kind of thing. The property management does control the AC temp, don't believe anyone that says opposite. Worst of all I heard my grand daughter talking to someone that I assumed was my son, I walked into the game room and it was a strange man that was sent to change the locks and clean the pool. No one informed us about this scheduled service, hints why I gave a 2 star for communication. Its not a bad house but for the price I expected more than what we received. I wish I could upload pictures with this review. ##### Tarus C. Stayed 8 nights in Jan 2022 ### 8/10 Good #### Rivky H. Jan 19, 2022 Liked: Cleanliness, check-in, communication, location #### Overall, amazing!! Manager was pleasant to communicate with. Would consider coming back. ##### Rivky H. Stayed 3 nights in Jan 2022 ### 4/10 Poor #### lori k. Jan 17, 2022 Liked: Location Disliked: Cleanliness, check-in #### Not what we first thought location and views - excellent.Being partial disabled I was looking forward to walk in shower . It was unusable for myself due to light rain shower head that is non adjustable and I have longer thick hair to wash . Used other regular shower after , as did wife . Pool table has broken rail and is unusable in my mind . No hand soap / hand cleaner at any sinks .For security you must keep sliding door extra wood door jam things in , because lock meck. on door slides down on own and unlocks sliding door . slider door handle is falling off. Used phone flashlight at night to enter door code due to burnt out doorway light.. If you're cooking , buy foil, oil and EVERYTHING else including cookie sheet. felt very threatened by fines and penalties for things if you don't follow there directions . will even be charged for using too many towels. Supposedly can only adjust thermostat 2 degrees otherwise you need permission. Used roll of toilet paper in each bathroom for the two of us for 3 days. No spare roll so down to drip dry the last hour there. Clean outside of food,cloths,and something else under living room couch . Wife would not get in pool or spa do to either black algae or dirt . Very outdated and confusing check- in instructions . faded and outdated instructions for tv and other things . house does seem to be well equipped for families with little ones, but be prepared to do major shopping at walmart {which is very close by} for all your day to day essentials and don't forget the toilet paper! ##### lori k. Stayed 3 nights in Jan 2022 ### 10/10 Excellent #### Christian E. Dec 8, 2021 Liked: Cleanliness, check-in, communication, location, listing accuracy #### What you see is what you get I enjoyed my stay it was fantastic. My only recommendation is the get a better mattress in the master but overall I was happy with the stay ##### Christian E. Stayed 6 nights in Nov 2021 ### 8/10 Good #### Amy L., Middleburg, USA Nov 15, 2021 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Fun weekend! We rented this house for our daughter’s birthday. It was clean and as described in the listing. The kitchen was nicely stocked. I had everything I needed to cook a full breakfast and dinner. It was a little too cold to use the pool but the hot tub was very enjoyable. There was a Walmart just a few minutes down the road. The only reason I did not give this property 5 stars is because it was a little to warm for me. Although the owner was very friendly and turned the air down when we asked. I just keep my house at a cool 72 degrees. We would stay here again. ##### Amy L. Stayed 2 nights in Nov 2021 ### 2/10 Terrible #### Naydy C., Miami, Florida Oct 3, 2021 Liked: Check-in, communication, location, listing accuracy Disliked: Cleanliness #### AC issues & Humid Smell Not coming back, Falls Advertisement the Master bedroom with the extra bed is a crib. Sheet didn't smell fresh, towel we're not sparkling white they were stained or dirty pool was dirty full of sand. AC was controlled by owner and we were hot through out the nite at one point air was 83 during the day. So you can all imagine the heat and humidity. We contacted them and asked to please let us control the air becauae we like it at 70 and nothing was done to please us, at that time she put the ac as unoccupied we had to call management but lil was done to make our stay better. The house smelled humid and must not appealing. Hope this can help you when you decide to rent here again. We are vrbos renters with frequency since we have a big family. So this review take is as 100% accurate. ##### Naydy C. Stayed 2 nights in Oct 2021 ### 10/10 Excellent #### Tiffanie W. Jul 6, 2021 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great Time! Great time staying at Lake Berkeley. Claire was always available for any questions or concerns. Looking forward to returning. ##### Tiffanie W. ### 8/10 Good #### Sandra B. Jun 30, 2021 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Family vacation 2021 The community was very nice, secure and well kept. The house, overall, was nice and in good condition. There were some minor issues with kitchen appliances and the mattresses in the two twin bed rooms were not comfortable for adults and better suited for young children. I did appreciate the home owner approving my request to lower the A/C temp which is controlled by them. ##### Sandra B. Stayed 5 nights in Jun 2021 ### 8/10 Good #### Kristie C., Brooks, Ga USA 🇺🇸 May 31, 2021 Liked: Cleanliness, check-in, communication, listing accuracy #### Our stay in May ‘21 Very nice, close to everything. Bathrooms are very nice seems updated, and much provided for in kitchen. Master Bed is comfy but the mattress will need replaced before long. Needs painted and updated in other areas. Pool/ hot tub very pleasing, lake is awesome and peaceful, only our real problem was the the neighbors to right had music way too loud most of the time. Even at 4am one night. That is not a good thing!!! ##### Kristie C. Stayed 4 nights in May 2021 ### 4/10 Poor #### John B. Apr 25, 2021 Liked: Cleanliness, check-in, location Disliked: Listing accuracy #### Beautiful property, but many problems The property was advertised as having two king suites, which is why we choose to stay here. After our arrival we discovered there was only one king bed and the second was a queen bed. This ultimately caused my daughter and son-in-law to stay in the twin beds in the kids room. Upon arrival we discovered the toilet seat in the master bath was broken and unusable. We notified the owner and there was no offer of repair. We chose to fix it so that we had a usable bathroom. She did not say thank you or offer to reimburse for the cost of the parts. We arrived with no hand towels, no washcloths, no kitchen towels or soaps or many other things listed on the website. Initially we were only able to find seven bath towels. We later located four more in the dryer. Given that there is a placard in the bathroom about missing or stained towels being charged at a rate of $40 each, this was disconcerting. We had eight people and only 7 towels and NO washcloths, hand towels or kitchen towels. The thermostat is controlled off site and is set at 78 degrees. There's a nice plaque on the wall that says it is set to a comfortable temperature of 78 and we are allowed to move it two degrees. Unfortunately even if you do change it two degrees, it only stays there for a few hours. In other words, you can’t even get through the night without being at 79 F and waking up drenched in sweat. It was 65 F outside for a couple of days, but we were not able to open the doors to cool off the house without it shutting down the heat in the pool (which we paid extra for) and resetting the HVAC to 78F. We cleaned the pool table (which was filthy), fixed the toilet and in general left property in better shape than it was in when we arrived. After leaving we received a message stating that we broke a window blind but would not be charged because it would be turned into insurance. We did not break the blind, however we had purchased insurance and this was likely a good opportunity to get it fixed by the owner. This property could be wonderful, however our trip was very difficult. ##### John B. Stayed 3 nights in Mar 2021 ### 8/10 Good #### BEVERLY W. Mar 17, 2021 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great get away nice property and neighborhood. Plenty of dishes to accommodate 11 guest. ##### BEVERLY W. 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