Ratings based on 5,766 Verified Reviews

They paid and stayed. We double-checked.
2.9 out of 5
51% of guests recommend
3.1 Room cleanliness
3.2 Service & staff
3.0 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller

Posted 20-Sep-2016
hONEYMOON STAY, ROOM WAS OK AND MAID DID CLEAN EVERYDAY. NOT BAD.
1out of 5
by A verified traveller

Posted 20-Sep-2016
It was horrible I got changed to 3 different rooms in onerror week!!!!!! Needs more CLEANLINESS, UPDATED, AND BETTER STAFF.......
1out of 5
by A verified traveller

Never recomended

Posted 20-Sep-2016
Horrible hotel.. I booked because was 60% off per night and I thinking that well the regular price was $130 per Night , so I believe that for the price maybe is a acceptable hotel ! But not I even pay $20 per night !
4out of 5
by A verified traveller

Posted 13-Sep-2016
It has a very great location of you would like to visit Universal Studios and SeaWorld. But our hotel room had some water damage in the bathroom and the bottom of our bathroom door was broken. We did enjoy the hotel staff, they were really nice. The pool also seemed to be pretty nice.
3out of 5
by A verified traveller fromflorida

outside activities are nice, rooms need upgrades.

Posted 13-Sep-2016
Room seemed cleaned upon entering. Blow dryer caught fire within seconds of being on. Called front desk and they sent two people to fix it while we went to dinner. Came back and they only replaced the blow dryer, not the black and partially melted outlet. Air conditioner leaked in the room so bad the floor was soaked all the way to the bed. Even after all that we still liked the resort and will try it one more time. They have really awesome outdoor activities which we love.
5out of 5
by A verified traveller fromSt Augustine

Great hotel!

Posted 12-Sep-2016
Am a repeat customer who enjoys staying there each time I'm in town. Never a problem, staff always friendly and cooperative. Rooms are nice size and clean.
4out of 5
by A verified traveller fromessex

Alligator ally

Posted 12-Sep-2016
Pros: Close to attractions, had a working fridge in the room to hold my water bottle.
Cons: Kids should have there own pool to jump into so I don't have to watch out for flying children!
Location: Disney land, universal, seaworld, sea life, orlando eye,I hop, titanic expedition (next door), wouldn't bother renting a car.
Staff really friendly and helpful, nice pool, surprised to find alligator ally next to the pool shame it only had one alligator! , close to all the main attractions, and had a free shuttle bus to disney land,universal,seaworld.
5out of 5
by A verified traveller

Posted 12-Sep-2016
Great experience! The hotel was very entertaining.
1out of 5
by A verified traveller

Ok

Posted 11-Sep-2016
Only came to stay for a night, checked in at 7, left to visit friends, got back around 1230, fell asleep and had to wake up and be gone by 1030, woke up minutes before we had to leave and shower did not work. Spent all that money for a room and couldn't even take a shower.
1out of 5
by A verified traveller

Nothing from what Expedia says it is.

Posted 11-Sep-2016
From the smelly room to the roach room it was a crazy trip they made me pay extra for a later check out but locked me from my room