Ratings based on 3,912 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
75% of guests recommend
3.1 Room cleanliness
3.2 Service & staff
3.0 Room comfort
2.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from london

Excellent location

Posted 30-Aug-2015
This was an ideal location for a 10 day stay. We were in the tower block. Pool and gator display good for kids. Gift shop although slightly overpriced. Room was clean. Only downside in adjoining doors which were very thin so you could hear the neighbours. Clean throughout. Friendly staff. Shuttle buses to parks includes in resort fee although times could be better as some were early coming back. Universal a mile away so only $7 by cab. Easy to reach restaurants, I ride trolley and lynx buses. Fast check in and check out.
4 out of 5
Recommended
for Everyone
by A verified traveller from sarasota, fl

Nice

Posted 28-Aug-2015
Nice hotel close to everything. Staff was nice, pool area clean, grounds were clean. Only issue I had is the hair dryer didn't work I called to have it replaced and after waiting calling twice after 3 hours left my room! After 3 hours my hair hair was dry!
2 out of 5
by A verified traveller

Posted 28-Aug-2015
Noisy guest and ticket attraction seller in the main very rude and pushy go and see a timeshare presentation!!! Never going to this hotel again
3 out of 5
Recommended
for Everyone
by A verified traveller

Dejligt centralt, og gode faciliteter.

Posted 28-Aug-2015
Dejligt centralt, og mange inkluderede faciliteter. Noget slidt, men rent. Godt til prisen.
3 out of 5
Recommended
for Everyone
by A verified traveller

Affordable hotel in a decent location

Posted 27-Aug-2015
The hotel served its purpose for us, but it definitely had some quirks. The was not enough hot water for my husband and I to both take a shower. Our door also consistently stuck and my husband had to shoulder it open (whilst I sang chords from Hotel California). Also, we paid a resort fee in order to use the shuttle to Universal Studios, but we weren't told it only runs twice a day (8 ish and 10:25) and we missed it by 5 minutes. But, those quirks aside, it was a fine, affordable place to sleep and an easy drive to Universal if you have a car.
2 out of 5
by A verified traveller from Calgary

Resort fee is a rip off

Posted 26-Aug-2015
Pros: Location
Cons: Internet speed, if you say fee includes a newspaper then make sure guests receive one.
$12 per night for Internet, which was sporadic in the room, fee also includes daily newspaper which I never received.
3 out of 5
by A verified traveller

Posted 26-Aug-2015
Old hotel, rooms are huge but bad smelling, dark, noise AC, won´t go there anymore. I went to this hotel because there was a 3 day meeting.
4 out of 5
Recommended
for Everyone
by A verified traveller from c

Very nice but?

Posted 26-Aug-2015
Room was nice except for the old style television and the coffee maker.After a long day out I like to relax and enjoy some down time by watching t.v,however the set was old and the coffee maker was as old.But overall I would recommend the place to my family
3 out of 5
Recommended
for Everyone
by A verified traveller from Nassau Bahamas

Average hotel in good area

Posted 26-Aug-2015
Pros: Lobby was great and hotel appeared to have nice amenities.
Cons: Older rooms need to be renovated. The age of the room and furniture was apparent.
Location: The area felt safe and there was a wide variety of places for food very nearby - within walking distance. Also lots of family related activities.
Stayed in older section of the hotel which was disappointing. Appeared to have nicer rooms in a renovated area on the other side. Hotel was in a good area for walking with lots of places to eat and entertainment for the family in close proximity. Overall, not a bad stay for the money. But would have paid more for a nicer room.
3 out of 5
Recommended
for Everyone
by A verified traveller

It was well worth the price we paid

Posted 25-Aug-2015
Vacationing, all i need is a decent place to put my head down and take a shower. Aince i am never in the room, pricebi paid was right, the room definately served its purpose and i was happy with the overall service, lobby / entrance appearnace room cleanliness, friendliness of the hotel staff. It was great!!!!