Terrace/patio
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Reviews of Homewood Suites by Hilton Lake Mary

3 out of 5
Homewood Suites by Hilton Lake Mary
755 Currency Circle, Lake Mary, FL

Reviews

8.6

Excellent

Rating 10 - Excellent. 436 out of 768 reviews" "
Rating 8 - Good. 185 out of 768 reviews" "
Rating 6 - Okay. 73 out of 768 reviews" "
Rating 4 - Poor. 41 out of 768 reviews" "
Rating 2 - Terrible. 33 out of 768 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
The one thing is that cleaning, bed making, towels and more are done every other day, but we just got one day done, rather than two
Stayed 4 nights in Apr 2024

10/10 Excellent

Gisela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice bedrooms, great breakfast, friendly staff
Stayed 2 nights in Apr 2024

8/10 Good

Don

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great. Near major highways and close to shopping. Rooms are spacious and clean. Breakfast only until 9 on weekdays and the food quality is average at best. Competitive pricing. Would stay there again.
Stayed 7 nights in Feb 2024

10/10 Excellent

Jeannie

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place and location.
Stayed 1 night in Feb 2024

10/10 Excellent

CAROLL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the breakfast buffet and kindness of the hotel staff. Special kudos to Lourdes in the breakfast area. Thank oyu !
Stayed 5 nights in Dec 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reservation cancelled for unknown reason.
We arrived late at night and found out our reservation had been cancelled. The hotel and hotels.com could not explain why. The hotel was full so we had nowhere to stay. If not for the kindness of the individual at the desk, who called around and found us a room at a much lower grade hotel, this rating would be a hard zero.
Stayed 6 nights in Dec 2023

10/10 Excellent

Julie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023

4/10 Poor

Martin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Person on front desk late evening shift was not helpful or accommodating
Stayed 1 night in Nov 2023

2/10 Terrible

Tami

Stayed 1 night in Nov 2023

8/10 Good

sharon

Stayed 1 night in Nov 2023

6/10 Okay

Mary

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
A room with NO view
The room was nice bed comfortable shower pressure was horrible took forever to rinse my hair.Arrived late night didn’t take time to look out windows until morning only to find absolutely nothing but walls & air conditioning units I understand to some degree some rooms with poor views but 100% no view was a disappointment a discounted rate would compensate the view! water pressure really needs to be fixed!!
Stayed 1 night in Oct 2023

10/10 Excellent

jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lady at the front desk was very kind and helpful.
Stayed 1 night in Sep 2023

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Kristen, Saint Petersburg

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

James, LAKE WALES

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service by front desk staff.
Stayed 1 night in Aug 2023

4/10 Poor

Walter

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Upon arriving noticed ac was not working, called front desk to see if we could get a different room and was told there was no more rooms available. We ended checking in a different hotel.
Stayed 1 night in Aug 2023

2/10 Terrible

Kelly

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Not satisfied at all
The first night that we were there the rooms AC didn’t work they couldn’t move me into another room until the next day. It was over 100° in the room. I had to buy two fans to try to make it somewhat tolerable which it wasn’t. My card was charged three times which the hotel said they would fix and it still hasn’t been fixed yet. They charged me for my service dog they charged me for Fees taxes which would’ve actually been paid for by my affirm account so they double taxed me. I’m still waiting for my money to come back. I am so very disappointed. My service dog was very uncomfortable and panting the whole night. It was the most uncomfortable night ever.
Stayed 2 nights in Aug 2023

10/10 Excellent

Josue

Travelled with family
Liked: Staff & service, room comfort
Stayed 9 nights in Aug 2023

10/10 Excellent

marvin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Staff was great. Check in super easy. Room was perfect. Pillows were a little too soft but overall this hotel was great.
Stayed 1 night in Aug 2023

6/10 Okay

Charlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ac down rooms not cool to sleep comfortable
I think the rooms were well kept clean, the beds ok. Problem was the Ac was down in the lobby, so the hotel was too warm. I was told the Ac was on in the rooms, which was not cool at all. The rooms were over warm.
Stayed 1 night in Aug 2023

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed for one evening. It was nice to arrive after a very long drive and be greeted by Josh. He was fantastic. Our room was perfect and it was nice to relax in.
Stayed 1 night in Jul 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
spacious rooms
Stayed 1 night in Jul 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Bad experience
It was a bad experience. We were given a handicap room. It seemed like the room was not cleaned for days and the carpet was sticky. The room had some smell. Toilet flush was not working had to call the maintenance. I am so surprised how Hilton puts their name on such properties. Hilton needs to maintain their standards. I was planning to extend my stay but I checked out in two nights. I booked Marriott.
Stayed 2 nights in Jul 2023

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was super nice and helpful. They’re updating stuff so there was a little construction and stuff but nothing terrible.
Stayed 3 nights in Jul 2023

10/10 Excellent

Michelle, Port Allen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great place and staff.
Stayed 14 nights in Jul 2023

8/10 Good

Nicole

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Venustiano, Eastvale

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great Services overall
Stayed 4 nights in Jun 2023

10/10 Excellent

Orven

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
My family and I, enjoyed the time in the hotel. Thank you!!!
Stayed 2 nights in Jun 2023

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the staff and pool/grill area. Not fond of 11pm pool/ grill close area.
Stayed 1 night in Jun 2023

6/10 Okay

Dennis

Travelled with family and small children
Liked: Cleanliness, staff & service
The room was not what we paid for we had paid for a king suit and go a double suit cause they ran out of king suites. Half of the outlets didnt work. Remote didnt work.
Stayed 3 nights in Jun 2023

10/10 Excellent

Caleb

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for the value
The Location is a great medium point,1 hour to most major places. No Toll if you come I-95 The Hotel is clearly in the process of remodeled. It looks great, just the little finishing touches, such as repainting the tub and calking. The receptionist Joshua was very welcoming and delightful. He also has a little surprise welcome gift when we arrived.
Stayed 1 night in Jun 2023

4/10 Poor

Brian

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
Bathroom was visibly dirty. Toilet and shower had either not been cleaned or had been used after the fact.
Stayed 2 nights in Jun 2023

8/10 Good

Mark

Stayed 4 nights in May 2023

10/10 Excellent

Abdul

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff was responsive. The room was clean. The quietness was great. Overall, a very nice family hotel.
Stayed 4 nights in May 2023

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was amazing! Room was amazing!!! Only complaint would be room was set to 60 but didn’t feel like 60….
Stayed 1 night in May 2023

10/10 Excellent

Xu

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, homemade breakfast, large grass area for pet. Will be back again.
Stayed 1 night in Apr 2023

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff.
Stayed 4 nights in Apr 2023

8/10 Good

Jennifer

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Had to call for a hair dryer, and remodeling was being done.
Stayed 1 night in Apr 2023

4/10 Poor

Aisleigh

Disliked: Amenities
The pool was under construction which I was unaware of and my kids were very disappointed. The tvs then hardly worked so disappointing night especially for my kids.
Stayed 1 night in Apr 2023

10/10 Excellent

Daynesa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

4/10 Poor

Raul

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Front Desk, specifically Josh was very helpful. Firstly we arrive shortly after 3p.m. (our check in time) and our room was not ready. We waited for about 30 mins and were informed it was still not ready. We ended up leaving to eat, since we had been traveling most of the day. And we were traveling with two small children. The pool is listed as an amenity, however, upon arrival we were informed there was no pool because of construction. This was not updated on their website. We finally get into our room hoping to shower after a long day, and there was no cold water in the master bathroom or the kitchen. The water was so hot it was painfully uncomfortable to use. The water in the second bedroom would only get lukewarm. The room had a very strong chemical smell. It smelled like glue or adhesive. It was nauseating. The only good thing about our stay was the front desk, and their customer service skills. I would not recommend this place nor would be want to stay here again.
Stayed 1 night in Apr 2023

4/10 Poor

Marlie

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2023

10/10 Excellent

Jeanne, Stony Brook

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast. Rooms are new and lovely.
Stayed 1 night in Feb 2023

2/10 Terrible

Peter

Stayed 1 night in Feb 2023

10/10 Excellent

HARDEEP

Stayed 1 night in Jan 2023

10/10 Excellent

margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2022