I understand there's certain concessions you need to make when staying at a discount hotel but here's the list of issues we had:
- There was blood on the duvet cover that we didn't see until we were getting back to our room the first night at 11PM. We were able to get this remediated,
- But no one was answering any of the numbers for the front desk: the front desk, the manager, and housekeeping buttons on the phone all went unanswered for several minutes, so I had to track down a security guard to get a new one.
- In addition to no one answering the phone, the cord was torn almost all the way out it, so we had to hold it in to call anyone. I was asked the next day via text how check-in went and this concern wasn't addressed. I appreciate that the duvet cover was eventually replaced, but I don't want to have to be the one following up on my concerns via text while I'm trying to have a fun day at the Animal Kingdom.
- You couldn't turn the hot water up anywhere past lukewarm without a loud banging occurring in the pipes.
- The ice machine didn't have any ice. There's additionally no water fountains that we could find.
- When visiting the pool at 9PM, 2 hours before it closed, there were no clean towels in any of the 4-5 stations that we could find.
- The elevator shakes/sticks at the sixth floor. To get out, you must press the floor button repeatedly.
I deeply regret choosing this location, and was there another option, we would have left.