2 outdoor pools, sun loungers

Reviews of Hilton Grand Vacations Club Tuscany Village Orlando

4 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 715 out of 1097 reviews" "
Rating 8 - Good. 217 out of 1097 reviews" "
Rating 6 - Okay. 87 out of 1097 reviews" "
Rating 4 - Poor. 47 out of 1097 reviews" "
Rating 2 - Terrible. 31 out of 1097 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Jeannine

Travelled with partner
Liked: Cleanliness
Staff was generally friendly and helpful, but we had housekeeping walk into our room twice while it was occupied with the do not disturb sign on the door. Property is somewhat outdated and the WiFi does not work properly.
Stayed 6 nights in Mar 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Mis mejores vacaciones
Stayed 3 nights in Mar 2024

10/10 Excellent

Young Hyun

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the greatest place for family getaway. My highest recommendation to this place.
Stayed 5 nights in Mar 2024
Response from Taj on Mar 23, 2024
Thank you for your feedback

10/10 Excellent

Gracyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Clean. Amazing staff
Stayed 6 nights in Mar 2024
Response from Dove on Mar 22, 2024
Thank you for your feedback! We look forward to seeing you soon. Safe travels home!

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would return
Stayed 5 nights in Mar 2024
Response from Dove on Mar 22, 2024
Thank you for your feedback! We look forward to seeing you soon. Safe travels home!

10/10 Excellent

Ibrahim Mohammad

Stayed 4 nights in Mar 2024
Response from Dove on Mar 22, 2024
Thank you for your feedback! We look forward to seeing you soon. Safe travels home!

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Dove met us at check in, she was friendly and knowledgeable. An asset to your front desk staff.
Stayed 1 night in Mar 2024
Response from Dove on Mar 22, 2024
Thank you for your feedback! We look forward to seeing you soon. Safe travels home!

4/10 Poor

Savannah

Disliked: Staff & service
Stayed 6 nights in Mar 2024

4/10 Poor

Ianina, Doral

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Kay

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love this property
Stayed 3 nights in Mar 2024
Response from Dove on Mar 7, 2024
Thank you for your review! We look forward to hosting you in the future!-Dove

8/10 Good

Julia

Travelled with family, Travelled with family and small children
The pool was great and they have a full bar and restaurant and small shop onsite. The rooms are spacious and clean. The staff was very friendly and attentive. Our only complaint was that we were told that someone would come once daily to change out our linens and take out our trash but no one ever did.
Stayed 3 nights in Feb 2024
Response from Dove on Mar 7, 2024
Thank you for your review! We will sure to share your response with a housekeeping department. We look forward to hosting you in the future!

8/10 Good

Novina S

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Dove on Mar 22, 2024
Thank you for your feedback! We look forward to seeing you soon. Safe travels home!

6/10 Okay

Brian

Liked: Cleanliness, property conditions & facilities
Overall good but noisy and lack of lounge chairs because everyone throws a towel on it and leaves.Didn’t use the pool the entire week.
Stayed 7 nights in Feb 2024
Response from Dove on Mar 7, 2024
Thank you for your review! We will bring your concerns to a member of our recreation & security team. We look forward to hosting you in the future!

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Dove on Mar 7, 2024
Thank you for your review! We look forward to hosting you in the future!

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is beautiful very convenient for shopping
Stayed 2 nights in Feb 2024
Response from Dove on Mar 7, 2024
Thank you for your review! We look forward to hosting you in the future!

10/10 Excellent

Bernard

Stayed 12 nights in Feb 2024
Response from Dove on Mar 7, 2024
Thank you for your review! We look forward to hosting you in the future!

10/10 Excellent

Julia

Liked: Cleanliness, amenities, property conditions & facilities
It was very nice
Stayed 1 night in Feb 2024
Response from Dove on Mar 7, 2024
Thank you for your review! We look forward to hosting you in the future!

10/10 Excellent

Ebony T

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall stay was pleasant
Response from Dove on Mar 7, 2024
Thank you for your review! We look forward to hosting you in the future!

10/10 Excellent

Laurence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the first time that my wife and i have been to Orlando. I searched for a 4 to 5 star hotel and this one i choose. I mean it was absolutely wonderful. Great people that served behind the desk with wonderful and polite attitudes. The grounds were exceptionally clean and meticulous. I intend on coming back.
Stayed 3 nights in Feb 2024
Response from Dove on Mar 7, 2024
Thank you for your review! We look forward to hosting you in the future!

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The place was great, the problem is Expedia. This is not the first time I make a reservation and it shows in their screen at the hotel that it have not been paid. It is very stressful.
Stayed 1 night in Feb 2024
Response from Dove on Mar 7, 2024
Thank you for your review! We look forward to hosting you in the future!

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property, clean and well positioned with great restraunts all around.
Stayed 1 night in Feb 2024
Response from Dove on Mar 7, 2024
Thank you for your review! We look forward to hosting you in the future!

10/10 Excellent

Kevin

Stayed 5 nights in Feb 2024
Response from Dove on Mar 22, 2024
Thank you for your feedback! We look forward to seeing you soon. Safe travels home!

10/10 Excellent

Wayne, Farmington

Liked: Cleanliness, staff & service, property conditions & facilities
Is was good
Stayed 7 nights in Feb 2024
Response from Dove on Mar 7, 2024
Thank you for your review! We look forward to hosting you in the future!

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was as advertised
Stayed 4 nights in Feb 2024
Response from Dove on Mar 7, 2024
Thank you for your review! We look forward to hosting you in the future!

8/10 Good

Narefa

Stayed 3 nights in Feb 2024
Response from Dove on Mar 22, 2024
Thank you for your feedback! We look forward to seeing you soon. Safe travels home!

8/10 Good

Brian

Stayed 1 night in Feb 2024
Response from Amaya P on Mar 21, 2024
Thank you for staying with us! We look forward to seeing you again soon.

6/10 Okay

James

Travelled with partner
Liked: Cleanliness, property conditions & facilities
property looks nice, pool area is clean and well kept. ONE bar and ONE restaurant for the entire place, the "smoke free" policy doesn't apply to everyone, regulars just smoke wherever they want, even the pool area, disgusting. Staff was not very helpful when asked to address some concerns, got the feeling that they are there to just put in hours and go home. Clean and nice looking, but run poorly by some barely competent people and management doesnt seem to care about doing better.
Stayed 4 nights in Feb 2024

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our overall stay was very pleasant. The room was quite and clean. The beds were very comfortable. The location was close to everything including all Disney properties. There were two things that were bothersome. First was the smell in our room. It was a rotten food smell. My husband said to him it spelled like a dead rat. We didn't notify the property, for one reason we checked in extremely early in the morning, like 2 am and we were tired. We weren't in the room enough for it to really matter and after a few days we didn't smell it all that much. We opened up the patio doors to let fresh air in. Secondly is the parking. It's the worst. There isn't enough parking. Since we checked in so late/early in the morning we had to park by check in and the staff drove us in a golf cart to our building, which was building six. Each time we came home in the evening it was difficult finding parking, luckily we were able to find a spot each time, other than our last night a few buildings down. When we checked out and called up front for a pick up they never showed up so we had to walk with our luggage upfront to get our car. I would stay at this property again because of the location, staff and comfortable stay. Everyone was very pleasant.
Response from Dove on Mar 22, 2024
Thank you for your feedback! We look forward to seeing you soon. Safe travels home!

8/10 Good

Norman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I understand they wish to sell time shares. They turn on the hard sell before we get a key. That was a huge red flag.
Stayed 10 nights in Jan 2024

10/10 Excellent

Christie

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great. These are vacation club rooms and are updated and clean.
Stayed 3 nights in Feb 2024
Response from Dove on Mar 22, 2024
Thank you for your feedback! We look forward to seeing you soon. Safe travels home!

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect!!!
Stayed 5 nights in Feb 2024

10/10 Excellent

martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 8 nights in Feb 2024

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Dove on Mar 22, 2024
Thank you for your feedback! We look forward to seeing you soon. Safe travels home!

10/10 Excellent

Katharine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 5 nights in Feb 2024
Response from Dove on Mar 22, 2024
Thank you for your feedback! We look forward to seeing you soon. Safe travels home!

6/10 Okay

Allison Marie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The parking is TERRIBLE!!! We were able to park close to our building 1 of 8 nights. All other times we were 3 buildings away.
Stayed 7 nights in Jan 2024

6/10 Okay

Jerry

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jan 2024

10/10 Excellent

deberah ann

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I’m very pleasant surprise there is absolutely no complaints
Stayed 4 nights in Feb 2024
Response from Dove on Mar 22, 2024
Thank you for your feedback! We look forward to seeing you soon. Safe travels home!

10/10 Excellent

Dawne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was quite enjoyable. Rooms are clean, spacious and comfortable. Nice perks of Starbucks coffee or water daily. Good location for groceries, outlet mall shopping and restaurants as well as access to theme parks. Great text communication with the hotel staff for any needs. Would enjoy staying here again if in the area.
Stayed 4 nights in Feb 2024

6/10 Okay

Rochelle

Travelled with family
Nice 1 bedroom. Had an ant problem in the bedroom and it was taken care of immediately and I received a text message that it was complete. Coffe machine wasn’t great. No instructions and didn’t keep coffee hot. Fire alarm went off almost once or twice every two hours. When it first went off, we were sleeping. We called and they sent someone to change the batteries. Then it went off again and they had to come back to reset the connecting unit breaker. Instead of the alarm going off every ten minutes, it went to every two hours. Just didn’t have the energy to call again, so I dealt with it. Also, only 2 handicap parking spots at building #3. Other than these issues, place was very nice.
Stayed 5 nights in Feb 2024

8/10 Good

Brittany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was really nice we enjoyed our stay at this property. The only con was parking we had to park far and walk most nights. But the views were pretty, the property was well kept, the pool was nice and the rooms were nice too!
Stayed 5 nights in Feb 2024

10/10 Excellent

Rodrigue El, Halifax

Travelled with family and small children
Liked: Amenities
Beautiful resort
Stayed 6 nights in Jan 2024

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay.
Stayed 5 nights in Jan 2024

6/10 Okay

Rosario, Puyallup

Travelled with partner
I liked that there was a Cathedral within walking distance from the property! I didn’t like the they had no shuttles to take you to near by places and also the room was outdated and not very comfortable.
Stayed 2 nights in Feb 2024

10/10 Excellent

Kim

Stayed 4 nights in Jan 2024
Response from Dove on Mar 22, 2024
Thank you for your feedback! We look forward to seeing you soon. Safe travels home!

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hilton grand vacation properties always live up to their standards and expectations
Stayed 3 nights in Feb 2024

10/10 Excellent

Brian

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone we encountered was absolutely wonderful and so nice! We will stay here again! Great accommodations and loved the walk ability. They thought of everything at this hotel!
Stayed 4 nights in Jan 2024
Response from Dove on Mar 22, 2024
Thank you for your feedback! We look forward to seeing you soon. Safe travels home!

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoy this place. Easy access to the outlets and the pools are always nice. Rooms are great and the staff are great!
Stayed 2 nights in Jan 2024

10/10 Excellent

Nathan, Norwich

Stayed 3 nights in Jan 2024
Response from Dove on Mar 22, 2024
Thank you for your feedback! We look forward to seeing you soon. Safe travels home!

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was excellent and convenient.
Stayed 2 nights in Jan 2024

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, amenities
Suites and location a tiny bit outdated. Like a iPod nano alarm clock? Other than that was a great stay. For the money a breakfast for guests would be great. Would possibly stay again. Also parking sucks sometimes. My area was section 3 and ended up having to park by the lobby and walk.
Stayed 6 nights in Jan 2024