Ratings based on 430 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveller

Posted 24-Apr-2016
The stay was pleasant. The staff was very nice and tried to accommodate every request... I would recommend this hotel!!
Comment from Hotel Management
25-Apr-2016 by General Manager, Hotel Management
Thank you for your kind words regarding your stay at the Hilton Garden Inn Orlando Airport. Our Hilton culture is to provide relaxing, clean, and quiet facilities while serving our guests' needs with a "can do" attitude. By reading your wonderful comments, I am assured that we are keeping this spirit alive and well. Your kind comments will be definitely shared with the team. We appreciate you recommending us to others and look forward to the opportunity of welcoming you back soon! All the Best, Debra Thompson-French, General Manager, Hilton Garden Inn Orlando Airport
5 out of 5
by A verified traveller from uk

Overnight stay before flying on

Posted 13-Apr-2016
Pros: As above
Cons: As above
Location: Handy for airport
Chose this hotel from reviews read and proximity to airport with free shuttle service. Was concerned how would contact hotel but free payphone at airport made it simple, answered by extremely friendly receptionist told us where to wait and shuttle turned up in exact time frame she said. Warm welcome, efficient check in and room perfect. Bonuses were great free coffee and lemonade in foyer and good free business centre so able to print of boarding passes for next day . There was a small restaurant but didnt use it. Shuttle picked us up exactly on time the next day and made our travelling really simple. Would recommend
Comment from Hotel Management
14-Apr-2016 by General Manager, Hotel Management
Thank you for your marvelous remarks regarding your stay at the Hilton Garden Inn Orlando Airport and for recommending us. I am pleased to read that you were very impressed with all our facilities, especially our scheduled shuttle service. We are also glad to hear that you loved our location, hospitality of our associates, your accommodation and our complimentary amenities. My associates have a great passion for what they do, so I will share your feedback with them to recognize their hard work. Thank you again, and we hope that you will visit us soon! All the Best, Debra Thompson-French General Manager Hilton Garden Inn Orlando Airport
3 out of 5
by A verified traveller

Posted 11-Apr-2016
I liked so many things about this hotel but couldn't get past the smell of our room. Our rooms smelt like stinky feet and mildew. Staff was great and location was good but felt uncomfortable with the room.
Comment from Hotel Management
12-Apr-2016 by General Manager, Hotel Management
Thank you for being our guest. We are glad that your overall visit was a pleasant one, and that you were pleased with our staff and location. However, we apologize for the inconvenience you experienced with your guest room. I will share your observations with my Housekeeping staff to be more aware of any odor that might exist prior to a check in. We look forward to welcoming you back to show you our commitment to your comfort. All the Best, Debra Thompson-French General Manager
5 out of 5
by A verified traveller from Toronto

Very comfortable stay.

Posted 6-Apr-2016
Pros: Walking distance to many restaurants.
Cons: A free continental breakfast would be nice considering its offered at so many neighbouring hotels.
Location: Restaurants, variety store, drug store and movie theatre within walking distance.
Friendly staff, clean room and amenities. Pool was very relaxing. Perfect for a layover or a stay before catching your cruise.
Comment from Hotel Management
8-Apr-2016 by General Manager, Hotel Management
Thank you for reviewing your stay at the Hilton Garden Inn Orlando Airport. We are delighted to read that you enjoyed a comfortable stay and that you were pleased with your clean room, our friendly associates and especially our location which worked well for your needs. We appreciate your feedback and look forward to providing you with another outstanding stay. All the Best, Debra Thompson-French, General Manager, Hilton Garden Inn Orlando Airport
4 out of 5
by A verified traveller

Posted 5-Apr-2016
Good location, clean room and comfortable beds. The staff was helpful and friendly also.
Comment from Hotel Management
6-Apr-2016 by General Manager, Hotel Management
Thank you for choosing the Hilton Garden Inn Orlando Airport for your accommodation needs. We are happy we were able to provide you with the comforts of home during your visit. It is pleasing to hear that you loved your accommodation, our courteous associates, and our great location which was perfect for your needs. We appreciate your feedback and hope that you will visit again soon. All the Best, Debra Thompson-French General Manager Hilton Garden Inn Orlando Airport
4 out of 5
by A verified traveller from Ottawa, ON

Hotel before flight

Posted 29-Mar-2016
Pros: Location
Great hotel to book prior to flight. Staff very friendly and helpful. Very easy to get to airport from this hotel.
Comment from Hotel Management
30-Mar-2016 by General Manager, Hotel Management
Thank you for the positive review regarding your stay at the Hilton Garden Inn Orlando Airport. We are delighted that our location close to the airport matched your needs perfectly and that you were impressed with our courteous service. It was great to have you here, and we hope to have you back with us soon. All the Best, Debra Thompson-French, General Manager, Hilton Garden Inn Orlando Airport
5 out of 5
by A verified traveller from SF Bay Area, CA

Clean with fresh and modern decor and nice staff

Posted 2-Mar-2016
The location was convenient to MCO airport, but I couldn't hear any airport noise. My king room had a jetted tub and a comfortable bed, so I slept very well. In the morning, breakfast was fresh fruit, pastries, eggs, bacon or sausage, cereals, with the coffee brought to you. I was very pleased with my stay.
Comment from Hotel Management
3-Mar-2016 by General Manager, Hotel Management
Thank you so much for your kind comments regarding your stay at the Hilton Garden Inn Orlando Airport. We are thrilled to read you loved our proximity to the airport and that you rested well in your comfortable accommodation. It is also nice to read that you relished the breakfast we served. We are so pleased that we were able to meet all your needs and expectations, and we look forward to the opportunity of welcoming you back soon! All the Best, Debra Thompson-French, General Manager, Hilton Garden Inn Orlando Airport
5 out of 5
by A verified traveller

Friendly staff & warm cookies!

Posted 15-Feb-2016
Check in was quick and easy and there was fresh lemonade and warm cookies upon arrival. Staff were very accommodating and kind. The room was spacious and CLEAN! There was an issue with the people staying in the room next to ours that were smoking marijuana but staff dealt with it very quickly. Very close to the airport with shuttle service available. I would definitely stay there again!
Comment from Hotel Management
16-Feb-2016 by General Manager, Hotel Management
We appreciate you taking the time to write a wonderful review of your visit to the Hilton Garden Inn Orlando Airport. We are delighted that you loved our front-desk service along with our welcoming associates who took great care of you. We are also happy you were satisfied with your accommodation, and that our proximity to the airport and shuttle service was perfect for your needs. Thank you again for being our valued guest, and we look forward to your next stay with us soon. All the Best, Debra Thompson-French General Manager Hilton Garden Inn Orlando Airport
4 out of 5
by A verified traveller from Boston, MA

Convenient hotel for quick business trip

Posted 14-Feb-2016
Shuttle from the airport, onsite dining, and helpful staff provided the necessities for a brief but comfortable stay.
Comment from Hotel Management
15-Feb-2016 by General Manager, Hotel Management
Thank you for your marvelous review regarding your business stay at the Hilton Garden Inn Orlando Airport. I am very pleased to read that you were very impressed with our shuttle service, the food we served at our restaurant, hospitality of our associates and the services they provided. Thanks once again, and we hope that you will visit us soon! All the Best, Debra Thompson-French General Manager Hilton Garden Inn Orlando Airport
1 out of 5
by Jacqueline

Posted 26-Jan-2016 on Hotels
Comment from Hotel Management
29-Jan-2016 by General Manager, Hotel Management
We are very sorry to have provided you with a poor lodging experience and for this, please accept my personal apologies. I am following up with my teams to understand more about your stay and you can be assured that corrective actions will be taken to improve our service. Thank you again for your candid review. I hope you will give us another chance to accommodate your needs the next time your travels bring you to the area. All the Best, Debra Thompson-French General Manager