Ratings based on 580 Verified Reviews

4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Great place, free wifi, prompt shuttle to airport.

Posted 6-May-2017
Would recommend! Excellent customer service. Shuttle was prompt and easy. Close to restaurants.
Comment from Hotel Management
6-May-2017 by General Manager, Hotel Management
It was a pleasure to have you as our guest at the Hilton Garden Inn Orlando Airport. We are pleased to know you were impressed with our courteous service and that our convenient location and complimentary shuttle service was perfect for your needs. We enjoyed having you as our guest and hope to be your hotel of choice every time your travels bring you to our area. Sincerely, Michael Goldwasser General Manager Hilton Garden Inn Orlando Airport
1 out of 5
by A verified traveller from Calgary, Canada

close to airport.

Posted 23-Apr-2017
Pros: It was easy access to the airport for an early flight.
Cons: fix plumbing. replace the tub or at least clean the black spots.
Location: some restaurants and breakfast nearby.
Room was old and not well maintained. Plumbing issues in the bathroom sink. Carpet very dirty. Tub very dirty and looked like mold in a lot of places. Check was good. I would not recommend this hotel to anyone.
Comment from Hotel Management
25-Apr-2017 by Manager, Hotel Management
Dear Paul, Thank you for being our guest and for taking the time to share your experience. We are glad you enjoyed the convenient location, but we apologize for not fully meeting your expectations. Thank you for letting us know where we can improve and we hope to be of service to you again. Sincerely, Michael Goldwasser - General Manager
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 3-Apr-2017
The service at the hotel was excellent. However I had booked 3 rooms and requested two adjoining rooms and that didn't happen, even if they were adjacent it would have been nice. I also requested a single room on the same floor with a crib. We got the crib but the room was two floors below us.We would have booked a double room on the same floor if i was told the single rooms were only on the ground floor. I would not have stayed there if I had known these things in advance. The pool was very nice and the family enjoyed it.
Comment from Hotel Management
5-Apr-2017 by General Manager, Hotel Management
We are thankful to have had you as our guest and appreciate the feedback. We want to apologize for the inconveniences due to the room location requests not able to be fulfilled. We do our best to honor such requests, unfortunately if we are booked that can be a challenge. We are happy to hear your family enjoyed their overall stay and had time to visit the pool area. Thank you again for your remarks and we hope to have the opportunity of serving you again and providing you with a more pleasant experience. Sincerely, Michael Goldwasser General Manager
5 out of 5
by Nancy

Posted 20-Feb-2017 on Hotels
Desk Staff was helpful & friendly. Bartender was friendly & very efficient. Shuttle driver was efficient & helpful as well.
Comment from Hotel Management
22-Feb-2017 by General Manager, Hotel Management
Nancy, thank you for your stay at the Hilton Garden Inn Orlando Airport. It is always a pleasure to read comments like yours that recognize our staff for their great service. I am happy to share your gracious review with each department you mentioned. We value your business and hope that you will return soon. Sincerely, Michael Goldwasser, General Manager, Hilton Garden Inn Orlando Airport
5 out of 5
by Kelly

Posted 12-Feb-2017 on Hotels
Very nice; close to the airport; a shuttle for port transport. I wish breakfast was complimentary though.
Comment from Hotel Management
14-Feb-2017 by General Manager, Hotel Management
Kelly, thank you for choosing to stay at the Hilton Garden Inn Orlando Airport and taking the time to share your wonderful comments online. It's good to know you were impressed with our modern property, convenient location, and the complimentary airport shuttle service which was perfect for your visit. We appreciate your suggestion and look forward to your return visit! Sincerely, Michael Goldwasser, General Manager, Hilton Garden Inn Orlando Airport
4 out of 5
by Jeffrey

Convenient Hotel with decent food

Posted 3-Feb-2017 on Hotels
2 nights stay in a convenient area close to the airport without the noise
Comment from Hotel Management
5-Feb-2017 by General Manager, Hotel Management
Jeffrey, thank you for being our guest at the Hilton Garden Inn Orlando Airport and sharing your experience online. Nothing is more important than your satisfaction, so we are delighted to know you had a great stay and that our convenient location close to the airport was perfect for your needs. Thanks again, we look forward to welcoming you back to our hotel. Sincerely, Michael Goldwasser, General Manager, Hilton Garden Inn Orlando Airport
4 out of 5
by A verified traveller

Posted 31-Jan-2017 on Hotels
Destiny at the front desk was AMAZING! Room booked for 3 folks on my team.
Comment from Hotel Management
2-Feb-2017 by General Manager, Hotel Management
Thank you for being our guest at the Hilton Garden Inn Orlando Airport. We strive to provide our guest with outstanding hospitality, and we love knowing you enjoyed the service provided by our Front Desk associate Destiny. Your comments will be shared with her for a job well done. We appreciate your business and look forward to welcoming you back soon! Sincerely, Michael Goldwasser, General Manager, Hilton Garden Inn Orlando Airport
4 out of 5
Recommended
for Everyone
by A verified traveller from Pittsgrove, NJ

Gas price gouging Orlando, FL airport.

Posted 30-Jan-2017
Pros: Location, amenities, staff...
Cons: Signage or notice about outrageous local gas station prices
Location: Orlando has unlimited awesome things to do. Convention center is awesome. Disney, Universal, Unlimited dining experiences.
Nice hotel close to airport. Staff very helpful and friendly. Only one major complaint, if you have a rental car and plan on filling gas tank before returning to rental agency, be aware of Synergy gas station closest to hotel and airport. I went to fill the gas tank at this station the night before returning car to agency and wasn't paying attention, I just pulled into closest gas station. They charge $5.39 per gallon, again, I should have taken notice but didn't . Needless to say I was very upset and went in to ask about outrageous pricing and was told by employee that it was due to location to the airport. I wasn't aware that there was another station 1 block further down the street that had gas for $2.12 per gallon. I have only myself to blame but if this helps future visitors to Orlando area that would be great. This gas station should be put out of business.
Comment from Hotel Management
1-Feb-2017 by General Manager, Hotel Management
Thank you for choosing the Hilton Garden Inn Orlando Airport for your stay. We are glad that you liked our friendly associates, convenient location which was perfect for your needs and all the amenities that we have to offer. However, we are sorry if any inconvenience was caused while you were here. We're happy that we could be of service and look forward to having you back soon! Sincerely, Michael Goldwasser, General Manager, Hilton Garden Inn Orlando Airport
4 out of 5
by A verified traveller

Close to airport generally nice.

Posted 30-Jan-2017 on Hotels
Stayed there the night before flying home. Overall a nice place. The only down side was that the bathroom needed a little love. Some broken floor tiles and a funky setup with a shower and a jacuzzi/shower.
Comment from Hotel Management
31-Jan-2017 by General Manager, Hotel Management
Thank you for choosing to stay at the Hilton Garden Inn Orlando Airport before your flight. We are glad you were comfortable here and were overall pleased with our facility. We value your observation regarding the bathroom of your room. Thank you for your business. We hope to welcome you back in the near future. Sincerely, Michael Goldwasser, General Manager, Hilton Garden Inn Orlando Airport
4 out of 5
Recommended
for Everyone
by A verified traveller

Pleasant hotel very close to the airport

Posted 27-Jan-2017
Stayed in Orlando overnight en route to Nassau. Very comfortable hotel with pleasant grounds. Hotel shuttle is very versatile - restaurants, shops etc - not just airport. Friendly bar and dining area, at reasonable prices.
Comment from Hotel Management
28-Jan-2017 by General Manager, Hotel Management
Thank you for your stay at the Hilton Garden Inn Orlando Airport and sharing your experience online. It's good to know you had a great stay and enjoyed your clean and comfortable room. Your comments about our shuttle service and our on-site restaurant Garden Grill restaurant are greatly appreciated. Thanks again for recognizing us as a great value, we look forward to welcoming you back soon! Sincerely, Michael Goldwasser, General Manager, Hilton Garden Inn Orlando Airport