Ratings based on 690 Verified Reviews

4.4 out of 5
91% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 10-Jan-2018
Staff was very helpful to our needs. Coffee and tea in the morning, cookies and juice at night.
Comment from Hotel Management
11-Jan-2018 by General Manager , Hotel Management
Thank you for the positive review and for taking the time to recognize our hotel. We are so delighted to know how much you enjoyed your stay and the excellent service provided by our staff. All of us at Hilton Garden Inn Orlando Airport look forward to having you back soon. Sincerely, Michael Goldwasser, General Manager, Hilton Garden Inn Orlando Airport
4 out of 5
Recommended
for Everyone
by A verified traveller

Needs rooms to be reworked

Posted 2-Jan-2018
Nice rooms, but need to be upgraded. Grout was missing in places
Comment from Hotel Management
2-Jan-2018 by General Manager, Hotel Management
Thank you for choosing the Hilton Garden Inn Orlando Airport and for sharing our feedback. We are glad you had an overall nice stay with us and enjoyed what we have to offer. We appreciate your business and have made a note of your feedback. On behalf of everyone here, we invite you to stay with us again on your next visit to Orlando area. Sincerely, Michael Goldwasser, General Manager, Hilton Garden Inn Orlando Airport
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 30-Dec-2017
Front desk staff was awesome! They were super helpful and provided directions for area attractions.
Comment from Hotel Management
3-Jan-2018 by General Manager, Hotel Management
It is a pleasure to read your fantastic review of the Hilton Garden Inn Orlando Airport. We strive to provide our guests outstanding hospitality, and your compliments serve as encouragement to all of us. We look forward to sharing your positive feedback with our team. Please visit us again the next time you are in the area. Sincerely, Michael Goldwasser, General Manager, Hilton Garden Inn Orlando Airport
3 out of 5
Recommended
for Everyone
by A verified traveller from bahamas

Posted 26-Dec-2017
Price was reasonable, friendly staff and service and shuttle staff efficient and helpful
Comment from Hotel Management
27-Dec-2017 by General Manager, Hotel Management
Thank you for taking time to post your review, holley. We're delighted you loved so many aspects of your stay with us, and that you enjoyed interacting with our staff. We do apologize that your stay was less than perfect and we hope you will give us a chance to better impress you on a future visit. Sincerely, Michael Goldwasser General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 3-Dec-2017
Staff friendly and helpful and very practical the shuttles to bring you to nearby restaurants
Comment from Hotel Management
4-Dec-2017 by General Manager, Hotel Management
Thank you for sharing a nice review of the Hilton Garden Inn Orlando Airport. Service and facilities are our best assets that we can offer to our guests, and we are glad to know you enjoyed your time with us. We hope to welcome you again whenever your travels bring you back here. Sincerely, Michael Goldwasser, General Manager, Hilton Garden Inn Orlando Airport
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 2-Dec-2017
Convenient to the interstate and airport - friendly staff at the desk when we arrived .
Comment from Hotel Management
2-Dec-2017 by General Manager, Hotel Management
Thank you for your wonderful feedback regarding your recent stay at the Hilton Garden Inn Orlando Airport. We are delighted to read you liked our outstanding service and that our location was perfect for your needs. We look forward to having you stay with us again whenever your travels bring you back to the Orlando area.  Sincerely, Michael Goldwasser, General Manager, Hilton Garden Inn Orlando Airport
5 out of 5
Recommended
for Everyone
by A verified traveller from Orlando

Love it 100%

Posted 19-Nov-2017
I love this hotel, before staying I read the ratings and they were 100% correct. Everything about this place is amazing.
Comment from Hotel Management
20-Nov-2017 by General Manager, Hotel Management
Thank you for the fantastic review of the Hilton Garden Inn Orlando Airport. We are thrilled to learn you had an amazing stay and that we were able to meet all your expectations. Your comments made our day. Thanks again and we look forward to welcoming you back. Sincerely, Michael Goldwasser, General Manager, Hilton Garden Inn Orlando Airport
3 out of 5
by Marie-Claude

Convenient location and friendly staff

Posted 15-Oct-2017 on Hotels
The location and shuttle service were very convenient. The rooms are poorly insulated as you can hear too well what is going on in the hall and in other rooms.
Comment from Hotel Management
19-Oct-2017 by James, Hotel Management
We appreciate you taking the time to write about your experience at our hotel, Marie-Claude. We are delighted to know that you found the service from our staff and our location satisfactory, but we are terribly sorry your stay was disturbed by noise. We are grateful for your feedback and hope you will return. Should you stay with us again please request a room in the quietest area of the building, and we'll do our best to honor your request. Sincerely, Michael Goldwasser General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 8-Oct-2017
Pros: Location to airport, shopping and restraints. Clean and friendly staff. Transportation services.
Location: Walking distance to food and shopping.
Pleasant, cleanliness, and the two staff members we were greeted by were polite and curtious.
Comment from Hotel Management
8-Oct-2017 by General Manager, Hotel Management
Thank you for choosing to stay at the Hilton Garden Inn Orlando Airport. We are delighted to know our location perfectly suited your needs and that you were impressed with the service provided by our staff. I will be sure to share your compliments with my entire team for a job well done! We appreciate your business and look forward to welcoming you back soon! Sincerely, Michael Goldwasser General Manager Hilton Garden Inn Orlando Airport
4 out of 5
by A verified traveller from florida

Needs to update but close to airport

Posted 5-Oct-2017
Old and needs to update. Still uses bedspreads. Yuk
Comment from Hotel Management
5-Oct-2017 by General Manager, Hotel Management
Pat, thank you for being our guest at the Hilton Garden Inn Orlando Airport. Although you had a pleasant stay and were impressed with our proximity to the airport, we are sorry that we missed meeting your expectations with the overall condition of our property. I will be sure to share your concern with the future enhancement team as we plan any upgrades. Please give us another chance to make a better impression on your next visit to our area. Sincerely, Michael Goldwasser, General Manager