All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Dear Thomas, Isn't it fantastic to have so many excellent restaurants steps away from our beautiful Hampton Inn? Thank you for your positive review and for recommending our property for a great stay in Orlando. We hope you find a reason to revisit us soon. Best, Isaac Vilarim, GM
Dear Thomas, Isn't it fantastic to have so many excellent restaurants steps away from our beautiful Hampton Inn? Thank you for your positive review and for recommending our property for a great stay in Orlando. We hope you find a reason to revisit us soon. Best, Isaac Vilarim, GM
Dear Dorit, Thank you for choosing Hampton Inns and taking the time to write. I’m happy to hear that our convenient location made for an enjoyable stay worthy of five stars. A return visit is always the best compliment! Best, Isaac Vilarim, GM
Dear Chris, Our team strives to provide a great experience. We thank you for writing a review, as your feedback is helpful in continuing to obtain this goal. We are thrilled to hear your stay was enjoyable. I appreciate you choosing our hotel while in the area, and we hope to see you again on a return visit. Best, Isaac Vilarim, GM
Just an overnight stay but everything was excellent
JANICE
Stayed 1 night in Apr 2024
Response from GM on Apr 21, 2024
Dear JANICE, It's lovely to know you enjoyed your stay. Thank you for your time in sharing a review and we hope to see you again. Best, Isaac Vilarim, GM
6/10 Okay
Justin
Travelled with family and small children
Apr 16, 2024
Liked: Staff & service
AC unit barely cooled the room, the room is outdated and the beds were not comfortable.
Justin
Stayed 2 nights in Apr 2024
Response from GM on Apr 16, 2024
Dear Justin, I apologize that your experience was mediocre. I have taken note and thank you for all your valuable comments regarding your stay. We appreciate your business and hope to serve you better on a return trip. Sincerely, Suzanne Herr, GM
Dear Kevin, I am glad to hear that your stay was enhanced by our wonderful staff and the helpful service they provide. Thank you for your feedback and your patronage. We hope that every time your travels bring you to the Orlando area, we will be your first choice of lodging. Best, Suzanne Herr, GM
Dear Jesse, It was kind of you to take the time to review our hotel. I’m glad you enjoyed your visit and found our location convenient. We appreciate your choosing us and hope to host you again. Best, Suzanne Herr, GM
Dear Joyce, It was kind of you to take the time to review our hotel. I’m glad you enjoyed your visit. We appreciate your choosing us and hope to host you again. Best, Suzanne Herr, GM
It was a close hotel to the airport and the shuttle service was on time.
susan
Stayed 1 night in Apr 2024
Response from GM on Apr 11, 2024
Dear Susan, I'm sorry to see that your experience with us was not as positive as we would have hoped. We value your feedback and appreciate you choosing us. I assure you that we will work hard to make sure that your next visit is more enjoyable. Thank you for giving us the chance to improve. Sincerely, Suzanne Herr, GM
6/10 Okay
Jennifer
Apr 9, 2024
Jennifer
Stayed 1 night in Apr 2024
Response from GM on Apr 11, 2024
Dear Jennifer, Thank you for your time reviewing our hotel; we appreciate your choosing us. We hope to provide you with a WOW experience upon your return to the area. Sincerely, Suzanne Herr, GM
10/10 Excellent
Kathleen
Apr 4, 2024
Kathleen
Stayed 1 night in Apr 2024
10/10 Excellent
Natalia Yepez
Apr 3, 2024
Liked: Cleanliness, amenities
NA
Natalia Yepez
Stayed 1 night in Mar 2024
Response from GM on Apr 4, 2024
Dear Natalia Yepez, Fantastic! We are so happy that you had a flawless stay and we hope to welcome you back soon. Best, Suzanne Herr, GM
The driver for the hotel, John, went above & beyond to make this a pleasant experience for us.
Sonja
Stayed 1 night in Mar 2024
Response from GM on Apr 4, 2024
Dear Sonja, We appreciate your exceedingly kind words about John. Thank you for being our valued guest and sharing your heartwarming review. It would be our pleasure to host you again in the future should you return to the area. Best, Suzanne Herr, GM
We arrived very early morning hours. the front desk agent was so accommodating and helpful. They had a shuttle that was quick to pick us up from the airport.
Tammy
Stayed 1 night in Mar 2024
Response from GM on Apr 2, 2024
Dear Tammy, We strive to provide excellent customer service, so I am thrilled that you recognized our efforts. Thank you for your business and your recommendation. We appreciate both more than you know. Best, Suzanne Herr, GM
Staff was very friendly.
Parking was easy. Very clean and convenient area to access airport.
Elizabeth
Stayed 1 night in Mar 2024
Response from GM on Apr 1, 2024
Dear Elizabeth, Offering clean accommodations and cheerful service are core goals of the staff, so it is great to hear that we delivered. Your feedback is very much appreciated. Thank you for staying at our hotel, and please come see us again. Best, Suzanne Herr, GM
6/10 Okay
Janeen
Mar 30, 2024
Liked: Staff & service
The room was fine. Comfortable bed and nice bathroom. There is room for some updating and deep cleaning. The desk chair was beat up, stairs on curtains, the elevators are old, and cleaning things like buttons on the thermostat and bench in the shower.
Janeen
Stayed 1 night in Mar 2024
Response from GM on Mar 31, 2024
Dear Janeen, We aim to impress, so I'm sorry that your visit was just okay. Your comments, which highlight our successes and areas for improvement, are welcomed as they foster change for the better. Thank you for taking the time to share your review. Sincerely, Suzanne Herr, GM
Very close to the airport with a 24 hour shuttle to the airport which was handy. Pool is not heated but was still warm enough to use at the end of March. Overall a good experience
Matthew
Stayed 1 night in Mar 2024
Response from GM on Mar 31, 2024
Dear Matthew, Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit. Best, Suzanne Herr, GM
8/10 Good
Kim
Travelled with partner
Mar 30, 2024
Liked: Amenities
Conveniently located, clean, close to airport
Kim
Stayed 1 night in Mar 2024
Response from GM on Mar 31, 2024
Dear Kim, Thank you for sharing this review, and we welcome you to visit us again anytime! Best, Suzanne Herr, GM
It really checked all the boxes. Super nice to get picked up at the airport too.
amy
Stayed 1 night in Mar 2024
Response from GM on Mar 30, 2024
Dear amy, I'm glad that all aspects of your stay met your expectations. We can't thank you enough for staying with us, and we hope to host you again soon. Best, Suzanne Herr, GM
Room was not clean, food and crumbs still on desk and furniture from previous guest, had to ask for them to clean it. Employees are kind and helpful however.
Sarah
Stayed 1 night in Mar 2024
Response from GM on Mar 29, 2024
Dear Sarah, Offering exceptionally friendly service is undoubtedly one of our standards, however, so is providing spotless rooms. I sincerely apologize that we only achieved one of these expectations. Your feedback is appreciated, as we will use it to foster improvement in our goal of providing the best hotel experience in Orlando. Thank you for staying with us, and please come back soon for an improved visit. Sincerely, Suzanne Herr, GM
10/10 Excellent
Mary
Mar 28, 2024
Mary
Stayed 1 night in Mar 2024
Response from GM on Apr 18, 2024
Dear Mary, We humbly thank you for staying with us and for recommending our hotel. We look forward to your next visit. Best, Hotel Management
Close to restaurants and airport. It’s not 5 stars compared to better hotels but on its category, it’s very nice
Gisela
Stayed 1 night in Mar 2024
Response from GM on Mar 28, 2024
Dear Gisela, While you didn't feel our hotel was a perfect fit for your travels, the fact that it was still worthy of a five-star rating says a lot. Thank you for being our guest and sharing this great review. We hope to be your first choice for lodging in the area. Best, Suzanne Herr, GM
Dear Bryan, I am glad that our convenient proximity to the airport and quiet atmosphere made for a nice stay. Thank you for being our guest and sharing this five-star rating. We look forward to welcoming you back in the future. Best, Suzanne Herr, GM
Nice stay and they offered great transportation to and from the port Canaveral
Lindsay
Stayed 1 night in Jan 2024
Response from GM on Mar 18, 2024
Dear Lindsay, It was kind of you to take the time to review our hotel. I’m glad you enjoyed your visit and found our shuttle service convenient. We appreciate your choosing us and hope to host you again. Best, Suzanne Herr, GM
8/10 Good
JoAnne
Mar 16, 2024
Had a pretty good stay! Staff was very kind and helpful.
JoAnne
Stayed 1 night in Mar 2024
Response from GM on Mar 17, 2024
Dear JoAnne, Thank you for taking the time to rate us. It brings us joy to learn that our team's efforts contributed to making your stay a pleasant one. We appreciate your patronage and eagerly anticipate your return. Best, Suzanne Herr GM
Dear Pasquale, It is wonderful to hear that you enjoyed your stay and our convenient location. Thank you for staying with us and leaving us feedback. Please visit us again soon! Best, Suzanne Herr GM
10/10 Excellent
Michael
Mar 14, 2024
Michael
Stayed 1 night in Mar 2024
6/10 Okay
Coley
Mar 11, 2024
Disliked: Property conditions & facilities
Coley
Stayed 2 nights in Feb 2024
Response from GM on Mar 13, 2024
Dear Coley, Your feedback is incredibly valuable to us as we're always looking for ways to improve our services and make our guests' experiences exceptional. Our team is committed to exceeding your expectations, so please don't hesitate to let us know how we can make your next stay more enjoyable. Sincerely, Suzanne Herr, GM
Dear Robert, It's lovely to know you enjoyed your stay. Thank you for your time in sharing a review and we hope to see you again. Best, Suzanne Herr, GM
Clean, quiet rooms, good amenities, and an airport shuttle make this hotel a good choice for travelers.
Meredith
Stayed 1 night in Mar 2024
Response from GM on Mar 7, 2024
Dear Meredith, We appreciate your review. Your valuable feedback is very important and allows us to monitor our guest experience. Thank you for staying with us, and we hope to have an opportunity to serve you again. Best, Suzanne Herr, GM
We were there for a preflight stay. Room was clean and comfortable. Denny's within walking distance was handy.
they do have transportation to the airport, however we did not need it.
Roberta
Stayed 1 night in Feb 2024
Response from GM on Mar 2, 2024
Dear Roberta, I'm glad that our location and clean accommodations made for a good pre-flight stay. We appreciate your choosing us and hope to host you again. Best, Suzanne Herr, GM
2/10 Terrible
Marilyn Diane
Feb 28, 2024
Disliked: Staff & service
My flight was delayed causing me to arrive at the hotel shortly after midnight. I found the hotel had canceled my reservation leaving me without a room. I was told if I had arrived before midnight I would have had a room but at 12:20 am there was no room. Interesting that in those few minutes at that late hour they had no rooms. The room was prepaid but since I went through a 3rd party that didn’t count.
Luckily a wonderful young man from Expedia spent over an hour calling around Orlando in the middle of the night until he found me a room at another hotel. Epic failure on the part of the Hampton!
Marilyn Diane
Stayed 1 night in Feb 2024
Response from GM on Feb 29, 2024
Dear Marilyn Diane, We sincerely regret your experience; we never intend to relocate any guests. Our inventory levels change by the minute due to guests extending their stays, rooms being taken out of order for maintenance, etc. and sometimes we just can't fulfill all room reservations onsite. I'm sorry we disappointed you, and I'm sure that was frustrating after a long day of travel. I appreciate you taking the time to share your review, and we hope you might consider a return in the future. Sincerely, Suzanne Herr, GM
Everything was wonderful. Surface around the pool needs to be refinished (very rough/ hard on the feet) Otherwise, we enjoyed our stay.
Mark
Stayed 2 nights in Feb 2024
Response from GM on Feb 29, 2024
Dear Mark, It is always a pleasure to see that our guests enjoyed their stay with us. Thank you for taking a moment to review your fantastic experience and share some insight on how we can improve our offerings in the future. We appreciate your feedback and hope to welcome you back soon. Best, Suzanne Herr, GM
The room was great. The hotel front desk staff knew what they were doing and breakfast was decent too. Pretty close to Disney and the airport which was great! Definitely would stay here again!!!
Matt
Stayed 1 night in Feb 2024
Response from GM on Feb 28, 2024
Dear Matt, As a hotelier, one of the most rewarding things to hear is when guests are happy with their stay and would return for another visit. Thank you so much for your business and your kind feedback. We enjoyed hosting you and look forward to doing so again anytime you return to the area. Best, Suzanne Herr, GM
Dear Pamela J, We take great pride in being your new favorite hotel in Orlando! Thank you so much for your patronage and your feedback. We always strive for improvement, expecting your next stay to be even better. Please see us again soon. Best, Suzanne Herr, GM