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Rating 10 - Excellent. 584 out of 1007 reviews" "
10 - Excellent
584
Rating 8 - Good. 220 out of 1007 reviews" "
8 - Good
220
Rating 6 - Okay. 108 out of 1007 reviews" "
6 - Okay
108
Rating 4 - Poor. 52 out of 1007 reviews" "
4 - Poor
52
Rating 2 - Terrible. 43 out of 1007 reviews" "
2 - Terrible
43
8.8/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
8.4/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
8/10 Good
Jamie
Travelled with family, Travelled with family and small children
The only complaint I have is there was no communication via Expedia or Embassy Suites regarding payment for parking. We found a ticket on our rental windshield after we had left the hotel.
Otherwise, the room was perfect for our family of 6 and the complimentary breakfast was amazing!
Nice clean property close to the airport. I stayed for 1 night before going on a cruise. Close to lots of restaurants I will be staying there again in July 2024.
Carmencita
Stayed 1 night in Mar 2024
6/10 Okay
Mark
Mar 7, 2024
Liked: Cleanliness
Disliked: Property conditions & facilities
This property is in need of renovation elevator are in ruff condition very extremely slow you have to pay for parking and if you show up early buy 1 our we were told our room was ready and clean. We could go and check in but they would charge us an extra $25 because we were one hour early.
The property was nice and they were very accommodating. Marcus the manager was very personable, courteous, and helpful. They provide airport transportation, they have a breakfast buffet, bar, and laundry on site. I am very happy with my stay and would stay there again in the future when I visit Florida. The hotel is five minutes away from the MCO airport.
Room was a decent size for our family. Not as clean as we would have liked. Beware you do have to pay $19 per night for parking. And $25 per night for accidental charges which is refundable.
Terrible hotel stay. Waited 2 hours for the hotel shuttle. We were told the shuttle would be there in 10 mins two separate times, due to traffic. The ride from the airport to the hotel took less than 5 mins (no traffic). We finally got into our room after 1am. After traveling all day we were super disappointed when the shower head sprayed more water outside of the shower than inside.