Bar (on property)

Reviews of Embassy Suites by Hilton Orlando Airport

3.5 out of 5
Embassy Suites by Hilton Orlando Airport
5835 T G Lee Blvd, Orlando, FL

Reviews

8.6

Excellent

Rating 10 - Excellent. 584 out of 1007 reviews" "
Rating 8 - Good. 220 out of 1007 reviews" "
Rating 6 - Okay. 108 out of 1007 reviews" "
Rating 4 - Poor. 52 out of 1007 reviews" "
Rating 2 - Terrible. 43 out of 1007 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jamie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint I have is there was no communication via Expedia or Embassy Suites regarding payment for parking. We found a ticket on our rental windshield after we had left the hotel. Otherwise, the room was perfect for our family of 6 and the complimentary breakfast was amazing!
Stayed 1 night in Mar 2024

2/10 Terrible

Peyman, King of Prussia

Disliked: Cleanliness, staff & service, property conditions & facilities
Had to wait one hour for hotel shuttle to pick us up. Whats worse, was not told ahead of time that we have to call for pick up.
Stayed 1 night in Mar 2024

10/10 Excellent

robert

Travelled with partner
Nice hotel, close to airport
Stayed 1 night in Mar 2024

8/10 Good

Syd

Travelled with family, Travelled with partner
Liked: Staff & service
Hotel was great. Room smelled like smoke
Stayed 1 night in Mar 2024

6/10 Okay

Adam

Travelled with family, Travelled with group
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Needs updated…bathroom was rotten
Stayed 1 night in Mar 2024

8/10 Good

Carmencita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean property close to the airport. I stayed for 1 night before going on a cruise. Close to lots of restaurants I will be staying there again in July 2024.
Stayed 1 night in Mar 2024

6/10 Okay

Mark

Liked: Cleanliness
Disliked: Property conditions & facilities
This property is in need of renovation elevator are in ruff condition very extremely slow you have to pay for parking and if you show up early buy 1 our we were told our room was ready and clean. We could go and check in but they would charge us an extra $25 because we were one hour early.
Stayed 1 night in Mar 2024

10/10 Excellent

Nichelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and they were very accommodating. Marcus the manager was very personable, courteous, and helpful. They provide airport transportation, they have a breakfast buffet, bar, and laundry on site. I am very happy with my stay and would stay there again in the future when I visit Florida. The hotel is five minutes away from the MCO airport.
Stayed 4 nights in Feb 2024

2/10 Terrible

Paul

Stayed 1 night in Mar 2024

10/10 Excellent

Jonathan, Johnstown

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable accommodations. Great staff
Stayed 1 night in Feb 2024

10/10 Excellent

Alberta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay prior to our Disney Vacation.
Stayed 1 night in Feb 2024

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good stay, nothing special. $25 Tony for parking offsets the free beers at happy hour.
Stayed 1 night in Feb 2024

10/10 Excellent

Ms.C

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and really clean.
Stayed 1 night in Feb 2024

10/10 Excellent

AKEPATI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding experience and stay.
Stayed 1 night in Feb 2024

8/10 Good

Jeff

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
There is no 24 hour shuttle and would not accommodate our early flight.
Stayed 1 night in Feb 2024

10/10 Excellent

Ronald, Milladore

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Angela, Rome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, early check in available (for a fee), excellent breakfast, and large rooms
Stayed 1 night in Feb 2024

6/10 Okay

John

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Rooms were nice. 1 elevator working for all guests and staff and apparently it had been broken for a while. Room not stocked
Stayed 1 night in Feb 2024

6/10 Okay

Steven

Travelled with family
Broken elevator big back ups trying to exit with your luggage.
Stayed 1 night in Jan 2024

4/10 Poor

Steve

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Steven

Travelled with family
Liked: Property conditions & facilities
Staff friendly and helpful
Stayed 1 night in Jan 2024

10/10 Excellent

Leroy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was helpful and understanding. The restaurant staff made sure our dining orders was served perfectly as ordered for breakfast and dinner.
Stayed 1 night in Dec 2023

10/10 Excellent

Gwendolyn

Liked: Amenities, property conditions & facilities
Check in
Stayed 1 night in Jan 2024

10/10 Excellent

Michelle A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always enjoy our stays at The Embassy Suites….the only bad thing was one of the elevators was out of order
Stayed 1 night in Jan 2024

10/10 Excellent

Cory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was amazing
Stayed 1 night in Jan 2024

10/10 Excellent

Doreen, Braham

Stayed 1 night in Jan 2024

8/10 Good

Jeannette

Stayed 1 night in Jan 2024

10/10 Excellent

Juanita

Stayed 1 night in Jan 2024

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Clarese, Howell

Stayed 1 night in Jan 2024

8/10 Good

Chanise

Liked: Cleanliness, staff & service
The staff at this property was amazing.
Stayed 1 night in Jan 2024

2/10 Terrible

Melanie

Disliked: Property conditions & facilities
Dirty!
Stayed 2 nights in Jan 2024

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Mounir

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place very quite and super clean
Stayed 1 night in Dec 2023

4/10 Poor

Cooper

Disliked: Staff & service, property conditions & facilities
Not nice
Stayed 1 night in Dec 2023

10/10 Excellent

Edward

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Kimberly

Stayed 1 night in Dec 2023

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
business trip stay
amazing as usual
Stayed 1 night in Dec 2023

10/10 Excellent

Andrea

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to use it in a pinch, worked great for our family of 6.
Stayed 1 night in Dec 2023

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

christina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really love the Property. Shopping was very convenient. Only issue is that staff came into the room prior to checkout time.
Stayed 2 nights in Dec 2023

6/10 Okay

Jennifer

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Mediocre stay
Room was a decent size for our family. Not as clean as we would have liked. Beware you do have to pay $19 per night for parking. And $25 per night for accidental charges which is refundable.
Stayed 2 nights in Dec 2023

10/10 Excellent

Pearlie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was wonderful. The transportation to and from Embassy was spot on. The room, staff, and full breakfast was very good. I would stay again.
Stayed 1 night in Dec 2023

10/10 Excellent

Cindy

Stayed 1 night in Dec 2023

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very nice hotel, super staff, Marcus was very polite. Biggest complaint was 30 minute wait for airport shuttle.
Stayed 1 night in Dec 2023

10/10 Excellent

Theodore

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Orlando Embassy Suites
It was amazing. We had an upgrade due to me being a Hilton Honors member.
Stayed 2 nights in Dec 2023

10/10 Excellent

Alastair

Stayed 1 night in Dec 2023

2/10 Terrible

Laura

Travelled with family
Disliked: Staff & service, property conditions & facilities
Terrible stay!
Terrible hotel stay. Waited 2 hours for the hotel shuttle. We were told the shuttle would be there in 10 mins two separate times, due to traffic. The ride from the airport to the hotel took less than 5 mins (no traffic). We finally got into our room after 1am. After traveling all day we were super disappointed when the shower head sprayed more water outside of the shower than inside.
Stayed 1 night in Dec 2023

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

David

Stayed 1 night in Nov 2023