My wife and I had come to Orlando, FL to spend 5 days in the sun and celebrate our anniversary. I have to admit that one reason I chose the Double Tree Hotel was because of their delicious cookies. Also, it was just a short distance from the airport and the glass sky light over the front of the hotel that bathed it in sunlight looked really inviting online.
Of course, the best amenities in the world could be spoiled if the hotel staff is not up to par. I have to say that, not only was our room immaculately cared for every day we were there but, the staff went out of its way to see to it that our stay was enjoyable and memorable. My wife and I take our hats off to Luis, the head concierge who was most accommodating. He greeted us with a friendly smile every day and he, along with the rest of the staff, saw to it that we were never left wanting for their delicious cookies. We had not let the hotel know before hand that we were celebrating our anniversary, however, we happened to mention it to Luis in a friendly casual conversation one morning. When we returned to our room that evening, we found a chilled bottle of champagne, two long stemmed classes and a card signed by the entire staff congratulating us on our anniversary. Though my wife and I don't drink (which Luis wasn't aware of), the gesture was one of the kindest things we had ever experienced at a hotel. I would highly recommend the Double Tree Hotel to anyone, especially if Luis is the head concierge.