Ratings based on 1,995 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Posted 29-Nov-2016
Pros: The kindness of the staff.
Cons: The restaurant had limited choices. Would have liked a sit down restaurant as well.
Location: Great location in the park.
We arrived on a Thursday night and my 9 year old son woke up with a stomach virus that night. The hotel staff was very accommodating and very kind to us. They went out of their way to make sure my son was OK and sent him a bag of goodies and toys that afternoon as well as giving us many special Fastpasses. The staff at the restaurant and front desk were very nice as well. I would definitely come back.
4out of 5
by A verified traveller fromUS

A/c to noise

Posted 4-Nov-2016
Pros: Nice hotel buildings, gardens. Staff is very good
Cons: Restaurant food is very disappointed . Needs to be added more variety and quality
Location: Location is excellent and transportation to all Disney parks
2out of 5
by A verified traveller

Posted 21-Oct-2016
Pros: The pool is so FUN
Cons: The room felt shopworn!The restaurant area was very, very crowded ,disorganized.
Location: The location to Disney Springs is wonderful.
The room was shopworn. There was a leak in the fridge that they fixed THEN the tv wouldn't work unless we kept the overhead light on.The lobby is lovely.The view of the river is quite nice!
4out of 5
by A verified traveller fromUS

Great moderate value.

Posted 21-Oct-2016
Stayed during hurricane (matthew) food options VERY limited due to construction. Great surroundings.
5out of 5
by A verified traveller

Excellent hotel near to all the Disney Parks

Posted 30-Aug-2016
Pros: Cleanliness, super swimming pool, transport both by bus to all the parks which was very good and the boats to Disney Springs. 1st rate and easy to use
Cons: The food court is undergoing a refurbishment so I'm sure that area of service will greatly improve
Location: Central to all Disney parks with easy access to the others such as Seaworld and Universal
Staff were very efficient on both check in and check out with no fuss, the theme of the hotel was very well demonstrated and I would certainly stay at this particular hotel again
5out of 5
by A verified traveller from川崎


Posted 30-Aug-2016
Pros: 便利なこと.
Cons: 特にない.
Location: ちょうどよい.
5out of 5
by A verified traveller fromPrinceton, WV

Adults run away from home!

Posted 29-Aug-2016 on Orbitz
Pros: All Disney Hotels are themed and decorated and very clean. The Port Orleans Hotels are very quiet and great for strolling.
Cons: No
Location: So much to do and such interesting ways to get around the Disney parks area.
My husband and I had a few unexpected days off and had not a clue on what to do nor where to go. I went on the Orbitz' web sight and just searched for package deals that seemed reasonable for a quick get away without costing a month's wage. I found great deals in the Orlando area and decided that if we were going, we'd go & stay at a Disney Hotel. I booked the trip on a Thursday for the following Thursday and then called Disney and gave them my reservation number and flight information. Low and behold, we did not have to even rent a car. Disney was gracious enough to pick us up on the Disney Express at the airport & took us to our hotel. We checked in and then caught a boat right outside our hotel and headed to Disney Springs, and had a wonderful dinner. For the entire long weekend we used Disney transportation and explored the other Disney Hotels and many restaurants that are in those hotels and Disney Springs. You don't have to go into the parks if you do not like them because there is plenty of other things to do and see for adults. What a weekend!
4out of 5
by A verified traveller

Very nice buildings a bit of a walk from pool

Posted 27-Aug-2016
Great experience but Disney needs to offer a central gym for their guest. It was very frustrating not to have a location available to workout. I would not stay at the French quarter again because of this.
4out of 5
by albert fromdavie

great hotel, location and cozy front desk not so

Posted 16-Aug-2016 on Hotels
Front desk staff at check in had a horrible attitude
5out of 5
by Christine

This traveller left a rating score only Posted 16-Aug-2016 on Hotels