Great public areas, but cheap lighting in rooms
The outside of the hotel was impressive and the main lobby, outdoor courtyard, and first floor lounge areas lived up to that high standard and were beautiful. The staff were friendly and courteous. I enjoyed sitting out in the courtyard on a cool night next to the fire. The beds were very comfy.
What really disappointed me the most were the light bulbs used in the rooms and halls. When the bathroom lights were on, I could hear them buzz from the bed, which was on the other side of the room. Yes, this is a small annoyance, but it cheapened the experience. I said something to the woman at the front desk, and she had somebody take a look at it, but there was no improvement. That and the slow internet annoyed me.
Comment from Hotel Management
8-Feb-2017 by anthony, Hotel Management
Thank for for the wonderful remarks about your experience with us. I am so sorry that the failing ballast in the lights were an annoyance. I have addressed with our team so that the appropriate and quick corrective measures will take place and prevent recurrence in the future. Thank you for sharing