Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel

Photo gallery for Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel

Primary image
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Standard Room, Non Smoking (Selected at Check in) | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
In-room dining

Overview of Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel

Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel

4.0 star property

3.5/5 Good

Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Personal protective equipment
  • Social distancing
  • Temperature checks
Map
8686 Palm Pkwy, Orlando, FL, 32836

Explore the area

  • Popular LocationOrlando Vineland Premium Outlets7 min drive
  • Popular LocationMary Queen of the Universe Shrine8 min drive
  • Popular LocationLittle Lake Bryan9 min drive
  • AirportOrlando, FL (MCO-Orlando Intl.)23 min drive

Choose dates to view prices

About this area

Orlando

Located in Orlando, Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel is near theme parks. Disney Springs® and Disney Springs® Area are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Universal Orlando Resort and Aquatica. Disney's Hollywood Studios® and Epcot® are not to be missed. Guests love the hotel's quiet location.

What's nearby

  • Orlando Vineland Premium Outlets - 7 min drive
  • Disney Springs® - 8 min drive
  • Mary Queen of the Universe Shrine - 8 min drive
  • Little Lake Bryan - 9 min drive
  • Lake Bryan - 9 min drive

Getting around

  • Orlando Station - 23 min drive
  • Orlando Intl. Airport (MCO) - 23 min drive

Restaurants

  • Havana's Cafe - 3 min walk
  • Hooters - 4 min walk
  • Denny's - 4 min walk
  • Olive Garden - 4 min walk
  • IHOP - 6 min walk

About this property

Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel

4-star Mediterranean hotel near Disney Springs® Area
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a conference center, and a microwave in a common area.
Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel offers 200 air-conditioned accommodations with coffee/tea makers and hair dryers. 49-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a waterslide, an outdoor pool, and a fitness center.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: USD 10.00-20.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • H Street Grille
  • H Street Lounge

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Outdoor pool
  • Waterslide

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center (1200 square feet of space)
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Lever door handles
  • Pool hoist on site
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Romance packages available
  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 49-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 2:00 AM
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 14.57 per accommodation, per night
The resort fee includes:
  • Shuttle service
  • Phone calls
  • Faxes

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between USD 10.00 and USD 20.00 per person (approximately)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Comfort Inn Hotel Orlando Lake Buena Vista
Comfort Inn Orlando Lake Buena Vista Hotel
Comfort Inn Lake Buena Vista Hotel
Comfort Inn Lake Buena Vista
Comfort Inn Buena Vista
Comfort Orlando Lake Buena Vista
Comfort Buena Vista
Crowne Plaza Orlando Lake Buena Vista
Royale Parc Hotel Orlando Lake Buena Vista
Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel Hotel
Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel Orlando

Frequently asked questions

Overall score and ratings

3.5

Good

Rating 5 - Excellent. 277 out of 850 reviews
5 - Excellent 33%
Rating 4 - Good. 218 out of 850 reviews
4 - Good 26%
Rating 3 - Okay. 143 out of 850 reviews
3 - Okay 17%
Rating 2 - Poor. 100 out of 850 reviews
2 - Poor 12%
Rating 1 - Terrible. 112 out of 850 reviews
1 - Terrible 13%

3.7/5

Cleanliness

3.8/5

Staff & service

3.3/5

Amenities

3.5/5

Property conditions & facilities

3.5/5

Eco-friendliness

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room was hot. Staff was not friendly. The pool and amenities are a joke. Peking is not safe.
Stayed 2 nights in Jul 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it i didn't want to leave
Stayed 3 nights in Jul 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay away from the parks
Stayed 1 night in Jul 2022

2/5 Poor

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The slide for the pool was broke , and the rooms were dirty
Stayed 1 night in Jul 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
This property was extremely and impressively CLEAN in the rooms. The common areas looked tired and worn. We first were given a 1st floor room and the door to the patio outside ( to the parking lot) would not lock. Scary! That room also had a tub faucet that would not shut off. We requested a different room and the young man at the desk was very gracious and kind and moved us to a better room. The 2nd room had no TV service. It had not been set up so we could not use it. The hotel was very quiet despite tons of families and children. It just needs a facelift in the common areas.
Stayed 1 night in Jul 2022