Ratings based on 1,456 Verified Reviews

4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveller

Posted 13-Oct-2017
We had difficulty checking in because there was no one at the desk for quite a while after we arrived. There was another man waiting as well who said he had been waiting for 15 minutes prior to our arrival. There was a note that the clerk had stepped away but would be back. This was at about 10 pm. We were tired from travel and would have liked to have been checked in sooner. When the clerk finally emerged she made no apology or offered no explanation as to why she was gone so long. The breakfast was sufficient and the staff working the breakfast area were friendly. Everything in our room was at an odd height- really low. The beds, the countertops etc.
4 out of 5
Recommended
for Everyone
by A verified traveller from Atlanta, GA

Welcoming

Posted 3-Oct-2017
The hotel was clean and the staff was welcoming. The free breakfast and parking were unexpected perks in Orlando. The breakfast was better than most. My only complaint is that the bed was a little uncomfortable, but the room was in excellent condition otherwise.
5 out of 5
Recommended
for Everyone
by A verified traveller from Bismarck, ND

Great hotel close to Universal Studios

Posted 1-Oct-2017
We stayed at this hotel for 7 nights while we visited Universal Studios, Walt Disney World area, and shopping at the outlet close by. It was a great stay. There is a shuttle to Universal and we took Uber or Lyft down to Disney. Our room was cleaned and provided with fresh towels everyday. It is located within walking distance of a few fast food places and restaurants. Great location for our needs and very clean hotel. The free continental breakfast every morning was a great start to our long days!
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 24-Aug-2017
Very comfortable stay and a convenient location to the Universal resort, Orlando.
4 out of 5
Recommended
for Everyone
by A verified traveller from New Mexico

Nice quiet hotel

Posted 21-Aug-2017
We were able to check in early, which was really great after all the traveling we'd done. The staff was very friendly and helpful; they told us how to use the shuttle to Universal and even gave my son a balloon! The breakfast was good--cereal, waffles, juice, coffee: I think there were also eggs and sausage but I didn't eat any. The location was nice and quiet. We never heard any of the other guests, either. TGI Friday's is right down the street and other attractions like the Orlando Eye were a very short drive away. I really liked this hotel!
4 out of 5
Recommended
for Everyone
by A verified traveller

Everything was good, the staff nice and friendly.

Posted 18-Jul-2017
Our experience was good , the hotel clean and quiet, the staff nice and friendly... good breakfast ( need more food for vegans ) good location :)
3 out of 5
by A verified traveller

Cleaner hotels nearby

Posted 15-Jul-2017 on Hotels
Accidentally left clothes in my drawer and they said nothing was left. Not a call ir anything. Outdated and sleepy.
3 out of 5
by drayton p

3 nights family stay

Posted 12-Jul-2017 on Hotels
Clean rooms and ok free breakfast had one issue with ants in room but was taking care of at fast....thanks
5 out of 5
Recommended
for Everyone
by A verified traveller

PERFECT STAY FOR MY FAMILY

Posted 11-Jul-2017
CLEAN, CLOSE TO UNIVERSAL, THE SHUTTLE SERVICE IS A PLUS, GREAT STAFF, GREAT EXPERIENCE!!!
4 out of 5
by Kristin

Posted 7-Jul-2017 on Hotels
Larger than average room size was nice. Good and comfortable.