Ratings based on 1,442 Verified Reviews

4.4 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Clean hotel for good price!

Posted 12-Dec-2017
The hotel was very clean and we had everything we needed including free breakfast. The only downside was that the theme park shuttle only goes to universal not Disney and to get the shuttle you have to go accords the street to the holiday inn both to book your boarding pass and catch the bus. It is free however.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 8-Dec-2017
The guy behind the desk was rude when we checked in. Everything we asked him made his so exasperated and irritated. The shuttle is great and convenient. Very close to the park. Breakfast was good, too. The suite was nice; we were 5 people, 2 queen beds and a pull-out coach. Also, the hotel is close to a few restaurants, like Miller's, Golden Corral, and Kobe. We walked in 3 minutes.
4 out of 5
Recommended
for Everyone
by A verified traveller from palm harbor

Very good value

Posted 7-Dec-2017
Price was good, check-in was easy, staff was courteous, room was large and comfortable, fairly clean, the bathroom sink backed up when the water was on full. Not a 4-star hotel but I would not hesitate to stay there again. Breakfast was the usual powdered eggs affair, with the option for waffles, fresh fruit, Cereal Etc. The coffee was very good and hot which is really all I needed
3 out of 5
by A verified traveller

Great for going to Universal

Posted 6-Dec-2017
the hotel needs a lot of work. their beds are unconfutable
4 out of 5
Recommended
for Everyone
by A verified traveller from Miami, FL

Very comfortable

Posted 4-Dec-2017
Pros: Location, non-smoking & quiet atmosphere
Cons: Loved 4 pillows per bed but no support from them. Shampoo bottles too tiny. Sink backed up quickly.
Location: Right by Universal, shopping & numerous restaurants
Comfortable room with a little extra space. Loved the 2 queen beds & having a microwave & refrigerator. Appreciated very much a quiet atmosphere.
4 out of 5
Recommended
for Everyone
by A verified traveller from Missisauga, Ontario

Great accommodation at a reasonable price.

Posted 4-Dec-2017
Clean rooms. Can't complain about stripped wallpaper in the washroom, washrooms are always hardest to maintain. Hot breakfast served varies everyday. Great accommodation at a reasonable price. I will definitely recommend this hotel.
4 out of 5
Recommended
for Everyone
by A verified traveller from Oregon

Close to Universal

Posted 30-Nov-2017
Cons: Little more room between bed and wall and breakfast area is pretty crowded.
Pretty standard hotel at a reasonable price and close to Universal Studios. Bed is very close to the A/C unit and makes for a little tight fit but there was a hide-a-bed couch in the room taking up space so its to be expected. Breakfast is your standard eggs, meat, waffles etc.
4 out of 5
Recommended
for Everyone
by A verified traveller from boca raton

Nice and clean hotel.

Posted 28-Nov-2017
Good location, really close to Universal studios and city walk.
2 out of 5
by A verified traveller from Nome, AK

Stay somewhere else

Posted 22-Nov-2017
Very disappointing stay...wifi was terrible, no shuttles to parks, pool wasn’t heated, and a family member’s room had bed bugs. While they were moved to another room, no one treated the original room for bugs the whole time we were there - our room was next door, so we would have seen if it happened. There are tons of other hotels - stay in one of them!
3 out of 5
by A verified traveller

Posted 11-Nov-2017
A little run down and dirty. Public spaces were not clean