Parc aquatique

CoCo Key Hotel and Water Resort  – Avis

3.5 out of 5
CoCo Key Hotel and Water Resort 
7400 International Dr, Orlando, FL

Avis

7,4

Bien

Note de 10 – Excellent, d’après 1482 avis sur 3744." "
Note de 8 – Bien, d’après 824 avis sur 3744." "
Note de 6 – Acceptable, d’après 595 avis sur 3744." "
Note de 4 – Médiocre, d’après 385 avis sur 3744." "
Note de 2 – Terrible, d’après 458 avis sur 3744." "

7,2/10

Propreté

7,6/10

Service et personnel

7,6/10

Commodités

7,0/10

État et installations de l’hébergement

7,6/10

Écoresponsabilité

Avis

8/10 – Bien

François

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Propreté
Old facilite but well maintained!
Séjour de 3 nuits en mars 2024
Sebastian A. a répondu le 29 mars 2024
Thank you for your review. Your feedback is valuable to us as we continuously strive to provide a comfortable and pleasant experience for our guests. We hope to have the opportunity to welcome you back for another enjoyable stay in the future.

2/10 – Terrible

sophie

Voyage en famille avec de jeunes enfants
Points faibles : Propreté, état et installations de l’hébergement
All our clothes smell the pool !!! It’s verry small and dark room !
Séjour de 2 nuits en mars 2024
Sebastian A. a répondu le 9 mars 2024
We appreciate you taking the time to share your feedback about your recent stay at our hotel. We sincerely apologize for the inconvenience you experienced.We truly value your input, and we hope you will consider giving us another opportunity to better serve you in the future.

4/10 – Médiocre

Amandine

Voyage en famille
Nous ne reviendrons pas !
Établissement vieux, j'avais demandé une chambre calme j'ai eu vue sur la piscine ouverte jusqu'à 22h... avec du monde dedans jusqu'à 22h il serait préférable de la fermer plus tôt. La chambre sentait très fort l'humidité nos vêtements on pris l'humidité et sentent mauvais. Dans la description de la chambre il était noté un micro-ondes il n'y en a pas et le frigo congelé tout ce qu'on y mettais. Le seul bon point et l'emplacement proche de nombreux restaurants et d'universal. Le parc aquatique à des règles trop strict pas de bouée pour ma fille seulement leurs gilets de sauvetage horrible. Elle n'avait pas le droit de faire le toboggan avec nous donc c'était très limité. Un type nous a accosté le 1er jour alors que je lui ai dit que nous étions fatigué pour nous faire visiter leur nouvel hôtel en échange de 110$ un perte de temps alors qu'il voulait soit disant nous offrir un cadeau ! Je ne reviendrai pas.
Séjour de 5 nuits en février 2024
Sebastian A. a répondu le 10 mars 2024
Thank you for taking the time to share your experience with us, and we sincerely apologize for the challenges you encountered during your stay. We deeply regret that we fell short of meeting your expectations, and we appreciate your honest feedback as it helps us identify areas for improvement.Please know that your feedback is invaluable to us, and we will use it to make necessary improvements. We understand your decision not to return, but we hope you might reconsider in the future, giving us another opportunity to provide a more positive and enjoyable stay. Thank you for bringing these matters to our attention.

8/10 – Bien

Karima

Points forts : Propreté, confort de la chambre
Bel hotel
Superbe séjour, beau parc aquatique mais baignoire désuète, le robinet se fermait mal. Dommage que le petit dej et le parking ne soit pas inclus vu le prix. Sinon super hôtel
Séjour de 1 nuit en janvier 2024
Kari a répondu le 26 janv. 2024
Hello Karima, Thank you for taking the time to leave us a rating. I am thrilled that you thoroughly enjoyed your stay with us! I will be sure to pass your comments along to the team so that we can improve for the future. Be sure to come back and visit us again soon!Kind Regards,Coco Key Water Resort

2/10 – Terrible

Danny

Points faibles : Propreté
Séjour de 1 nuit en décembre 2023
Kari a répondu le 19 janv. 2024
Hello Danny, I deeply apologize that we seemed to have missed the mark in making your stay a pleasant one. If you have a moment, we would love to hear what we could have done to better improve your experience.Kind Regards,Coco Key Water Resort

2/10 – Terrible

Najib

Séjour de 1 nuit en décembre 2023
Kari a répondu le 6 janv. 2024
Hello Najib, thank you for taking the time to leave us a rating. I deeply apologize that your stay did not exceed expectations. We strive to create a memorable experience for all of our guests. If you have a moment, we would love to hear what we could have done to better improve your experience.Kind Regards,Coco Key Water Resort

10/10 – Excellent

REJEANNE

Points forts : Propreté, commodités et état et installations de l’hébergement.
Super agréable idéal pour les enfants Point faible le café starbuck ferme 2h Impossible d’avoir du café après 2 hrs Dans les chambre l’es cafetière sont passé date
Séjour de 4 nuits en novembre 2023
Valentina C. a répondu le 3 déc. 2023
Merci beaucoup d'avoir partagé votre expérience. Nous sommes ravis que vous ayez trouvé notre hôtel super agréable et idéal pour les enfants. Nous prenons note de votre commentaire sur la fermeture précoce du café Starbucks et le besoin d'amélioration des cafetières en chambre. Nous travaillons constamment pour améliorer nos services et espérons vous accueillir à nouveau pour une expérience encore meilleure.

10/10 – Excellent

Nancy

Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
Le personnel est génial et l’endroit est très bien situé!
Séjour de 2 nuits en juillet 2023

10/10 – Excellent

Jean-Samuel

Voyage en famille avec de jeunes enfants
Points forts : Propreté, état et installations de l’hébergement
Jeux d’eau
Séjour de 3 nuits en mars 2023

10/10 – Excellent

Liliane

Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
Glissades d’eau incroyable, les enfants ont adoré!
Séjour de 1 nuit en mars 2023
Kari a répondu le 8 mars 2023
Bonjour Liliane, merci d'avoir pris le temps de nous laisser une note. Je suis ravi que vous ayez pleinement apprécié votre séjour chez nous ! Assurez-vous de revenir nous rendre visite bientôt!

6/10 – Acceptable

Isabelle, Montreal

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
J’ai aimé les jeux d’eau pour les enfants. En arrivant à l’hôtel, ont me retire 300$ disant que ces frais devaient être du. Pourtant, en appelant Expedia avant de faire la réservât, l’agence ma dit que le montant indiqué dans le total était la totalité et qu’aucun autre frais ne seraient perçus.
Séjour de 6 nuits en février 2020
Front Office a répondu le 26 févr. 2020
Good day, I am glad the kids enjoyed the water games the resort fee of $36.00 per night and the charge for parking of $10.00 per night are due at time of check in and is stated on the reservation letter you receive from the third party. The agency should of never advised there would be no additional fees collected.

8/10 – Bien

Voyageur vérifié

Voyage en famille, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Très bien situé, propre, beaucoup de commodités, hôtel d’un certain âge, donc pas nécessairement au goût du jour, mais très propre avec un prix très abordable
Séjour de 4 nuits en novembre 2019
Jarvon a répondu le 7 déc. 2019
Merci d'être resté avec nous dans notre hôtel et complexe aquatique. Nous sommes ravis que vous nous ayez permis de vous accueillir. Nous sommes ravis d'apprendre que nos hébergements vous convenaient si bien. Nous sommes très heureux de savoir que vous avez eu une excellente expérience et nous vous remercions d'avoir pris le temps de partager. Au nom de nous tous, nous vous invitons à nous rejoindre en tant qu'invité de valeur lors de votre prochain voyage à Orlando.

8/10 – Bien

stajaa

Voyage en famille avec de jeunes enfants
Points forts : Propreté, état et installations de l’hébergement
Great for the children. Easy to walk around. Adjoining rooms
Séjour de 3 nuits en mai 2024
Sebastian A. a répondu le 22 mai 2024
Thank you for your feedback! We're delighted to hear that you and your family had a great time at our hotel. It's wonderful to know that our facilities and adjoining rooms made your stay comfortable and convenient. We hope to welcome you back soon for another enjoyable experience!

8/10 – Bien

Dashawna

Voyage en famille avec de jeunes enfants
Points forts : Commodités, état et installations de l’hébergement
My husband and I decided to bring our family here for our daughter 2nd birthday for the weekend . I must say that I'm big on customer care the staff & (S/o to Tamili ) the receptionist!!was the best. Everyone was very welcoming and professional during our stay .which was a plus . On the other sight of things .TheROOM!!! Very out dated!! The couches need to be thrown away .there were Stains all over .The floors were so dirty!! I had took my shoes off at the door as soon as we entered to use the bathroom and yes I had on CLEAN white socks .They were so black at the bottom from just me running from the front door to the bathroom ...the Bathroom was out of a horror film !! hair everywhere stuck all over the tub and shower walls !! I'm so glad that I do bring my cleaning kit upon arrival . My toilet didn't work but was fix immediately when I called it in . The pool water was very cloudy each day !! Not sure why. Over all besides the dirty ness we enjoyed ourselves!!
Séjour de 3 nuits en mai 2024
Sebastian A. a répondu le 22 mai 2024
Thank you for taking the time to share your detailed feedback. We're thrilled to hear that our staff, especially Tamili, made a positive impact on your stay and that our team's professionalism and hospitality stood out.We deeply regret that the condition of your room and the pool did not meet your expectations. Cleanliness is a top priority for us, and we are taking your comments seriously. We will address the issues you mentionedAdditionally, we'll investigate the pool's condition to ensure it meets our high standards.We appreciate your understanding and are glad you were still able to enjoy your daughter's birthday weekend. We hope to have the opportunity to provide you with a much-improved experience in the future.

8/10 – Bien

Cayley

Points forts : Propreté, commodités et état et installations de l’hébergement.
Stayed here with my family for four nights, was a great hotel. Had everything you need, the water park was great for my kid. Only thing is they didn’t clean the room daily so by the end the garbage in our room had piled up. Also they charged quite a bit extra to access the room earlier than the check in time, even though the room was already ready, which felt like a money grab.
Séjour de 4 nuits en mai 2024
Sebastian A. a répondu le 22 mai 2024
Thank you for sharing your experience with us. We're delighted to hear that you enjoyed your stay and that the water park was a hit with your child! We apologize for any inconvenience caused. Your feedback is valuable, and we'll address these issues to improve our services. We hope to have the opportunity to welcome you back and provide an even better experience in the future.

8/10 – Bien

karla

Points forts : Propreté, état et installations de l’hébergement
Séjour de 4 nuits en mai 2024
Sebastian A. a répondu le 22 mai 2024
Thank you so much for taking the time to review. Your feedback is truly valued and appreciated.

10/10 – Excellent

Lorraine

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe
Points forts : Propreté, commodités et état et installations de l’hébergement.
Check in super easy and fast.
Séjour de 1 nuit en mai 2024
Sebastian A. a répondu le 20 mai 2024
Thank you for your feedback! We're glad to hear that your check-in process was easy and fast. We strive to make our guests' arrival as smooth and efficient as possible. We look forward to welcoming you back soon!

10/10 – Excellent

Kathy

Voyage en famille avec de jeunes enfants, Voyage de couple
Points forts : Propreté, commodités et état et installations de l’hébergement.
It’s a very fun place to stay specially if you have kids
Séjour de 1 nuit en mai 2024
Sebastian A. a répondu le 20 mai 2024
Thank you for your feedback! We're thrilled to hear that you found our property fun, especially for families with kids. Creating a joyful and engaging environment for families is one of our top priorities. We look forward to welcoming you and your family back for more fun and memorable experiences!

10/10 – Excellent

Amber

Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
My family and I stayed here three years ago and this past week. Nothing has changed and that is a good thing! The staff is kind and attentive. The hotel is clean and the landscaping is beautiful. They even delivered a microwave to our room at midnight so I could heat up my pizza. For the price, you cannot get better!
Séjour de 1 nuit en mai 2024
Sebastian A. a répondu le 17 mai 2024
Thank you for sharing your positive experience with us! We’re thrilled to hear that you enjoyed your stay both three years ago and during your recent visit.Your feedback reaffirms our commitment to providing excellent service and value. We look forward to welcoming you and your family back for another wonderful stay in the future!

10/10 – Excellent

Yessenia

Voyage en famille avec de jeunes enfants
Points forts : Propreté, commodités et état et installations de l’hébergement.
The hotel rooms can use some updates but over all the staff was great the water park was great and it’s definitely a great family resort.
Séjour de 3 nuits en mai 2024
Sebastian A. a répondu le 17 mai 2024
Thank you for sharing your feedback! We're delighted to hear that you found our staff great and enjoyed the water park. We're committed to providing a fun and welcoming environment for families, and it's wonderful to know that you had a positive experience.We hope to welcome you and your family back soon for another enjoyable stay.

8/10 – Bien

Novie

Voyage en famille avec de jeunes enfants
Points forts : Propreté, commodités et état et installations de l’hébergement.
Great place to stay with kids
Séjour de 1 nuit en mai 2024
Sebastian A. a répondu le 17 mai 2024
Thank you for your feedback! We're thrilled to hear that you found our property to be a great place to stay with kids. Providing a fun and family-friendly environment is our top priority. We look forward to welcoming you back for another enjoyable stay!

10/10 – Excellent

Darren

Points forts : Propreté, état et installations de l’hébergement
Great visit. Waterpark perfect for my young grandkids. Great vibe among staff. Perfect location to enjoy Orlando area.
Séjour de 1 nuit en mai 2024
Sebastian A. a répondu le 17 mai 2024
Thank you for your feedback! We're delighted to hear that you had a great visit and that the waterpark was perfect for your young grandkids. It's wonderful to know that you enjoyed the positive vibe among our staff and found our location ideal for exploring the Orlando area. We look forward to welcoming you back for another enjoyable stay!

8/10 – Bien

Huda

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
Nice property clean swimming area heated pool. Kids had fun. Clean room upon arrival but house keeping after did ok job
Séjour de 3 nuits en mai 2024
Sebastian A. a répondu le 16 mai 2024
It's great to hear that you enjoyed the clean swimming area and heated pool, and that your kids had fun during your stay! We strive to provide a comfortable and enjoyable experience for all our guests.Cleanliness is a top priority for us, and we will address your feedback with our housekeeping team to ensure that we maintain high standards throughout all aspects of your stay.Thank you for taking the time to share your feedback with us. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.

2/10 – Terrible

Anna Carrie

Voyage en famille avec de jeunes enfants
Points forts : Propreté, état et installations de l’hébergement
Points faibles : Commodités
Horrible place wouldn't recommend nor will I return
Séjour de 7 nuits en mai 2024
Sebastian A. a répondu le 16 mai 2024
We're truly sorry to hear that you had a negative experience during your stay with us. Guest satisfaction is our top priority, and it's disheartening to learn that we fell short of meeting your expectations.Your feedback is invaluable to us as we continuously strive to improve our services and accommodations for all our guests.We understand if you choose not to return, but we sincerely hope that we can have the opportunity to regain your trust and welcome you back for a much-improved experience in the future.

10/10 – Excellent

roxie

Points forts : Propreté, état et installations de l’hébergement
Séjour de 2 nuits en mai 2024
Sebastian A. a répondu le 16 mai 2024
Thank you so much for taking the time to review. Your feedback is truly valued and appreciated.

10/10 – Excellent

Ishanna

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe
Points forts : Propreté, commodités
My family and I have an amazing time at this property. We celebrated our daughter's 6th birthday we enjoyed everything his property had to offer. The water park was kid and adult friendly, the foam party and Hula night was amazing. breakfast buffet was worth it. Great place to vacation with your family. Saft was great as well.
Séjour de 3 nuits en mai 2024
Sebastian A. a répondu le 14 mai 2024
We're thrilled to hear that you and your family had an amazing time celebrating your daughter's 6th birthday at our property! It sounds like you made the most of all the amenities and activities we have to offer!It's wonderful to know that you found our breakfast buffet worth it and that our staff provided great service throughout your stay. Creating memorable experiences for our guests is what we strive for, and we're delighted to have been a part of your special celebration.Thank you for choosing to vacation with us, and we hope to have the pleasure of welcoming you and your family back for more unforgettable moments in the future.

10/10 – Excellent

Cristian

Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
I like how it was a lot to choose from but I did not like how I had to pay for parking even tho I was staying here.
Séjour de 3 nuits en mai 2024
Sebastian A. a répondu le 14 mai 2024
We're glad to hear that you enjoyed the variety of options available during your stay with us. However, we apologize for any inconvenience caused.Thank you for sharing your thoughts with us, and we hope that despite this issue, you were able to enjoy your stay with us.

10/10 – Excellent

Jose

Points forts : Propreté, état et installations de l’hébergement
A very Special Resort with everything for my family.
Séjour de 4 nuits en mai 2024
Sebastian A. a répondu le 14 mai 2024
We're thrilled to hear that you had such a special experience at our resort with your family! Providing a memorable and enjoyable stay for our guests is our top priority, and we're delighted to know that we could meet your expectations.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you and your family back for more wonderful memories in the future.

4/10 – Médiocre

Zulma

Points faibles : Propreté, état et installations de l’hébergement
Para comenzar: Las personas que van alli son super rudas y mal educadas ,tube dos atercados solo al estacionar luego la espera tan larga para que les den la habitacion yo llegue alas 1 y la habitacion te la dan despues de las 3 pm ,luego te cobran el estacionamiento y el desayuno que para mi no vale la pena por lo que pagas deberia estar incluido en el precio de la habitacion ,cuando por fin me dieron la habitacion en el bano muy pequeno el shampoo enjuague y jabon tamano super diminuto y era una habitacion para 5 personas con lo cual no alcanzaba ni para 1 persona , el sofa cama era terrible no se pudo dormir en el, el olor de la habitacion humedo, las almohadas no son comodas para nada parecen papel el bano feo y en malas condiciones eso lo que refiere ala habitacion ,cuando entras al parque habia sucio por todos lados desde comida hasta cabello en exseso curitas hojas la alfombra que rodea toda el area de la piscina tiene un olor desagradable en una parte de la piscina habia pupu de ninos y mucha gente lo piso ,no hay papeleras en el area de la piscina pocos inflables para tirarse por los toboganes ,y al entrar dicen que no se puede fumar y habia olor de marihuana por todos lados siendo que es un parque para ninos poca seguridad la peor experiencia de todos los hoteles en los que me eh quedado no lo recomiendo para nada paguen un poco mas y vayan a sitios limpios y seguros para sus hijos ...
Séjour de 1 nuit en mai 2024
Sebastian A. a répondu le 16 mai 2024
Lamentamos mucho escuchar sobre tu experiencia negativa durante tu estadía. Nos tomamos muy en serio todos los comentarios de nuestros huéspedes y nos entristece saber que no cumplimos con tus expectativas.Lamentamos profundamente que tu experiencia no haya sido satisfactoria y que no hayas disfrutado de tu estancia con nosotros. Agradecemos tus comentarios honestos y los utilizaremos para mejorar nuestros servicios y instalaciones.Esperamos que reconsideres y nos des la oportunidad de demostrar que podemos ofrecerte una experiencia mucho mejor en el futuro.

10/10 – Excellent

Alecia

Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
Amazing indoor water park. I really enjoyed the Luau on Saturday night. Also i loved the Jamaican music at the pool. My son and his friend had a great time. Thank you for a great experience and I plan to return in the future. Also thanks to the friendly staff that’s always a plus. Keep up the good work. God bless ❤️
Séjour de 2 nuits en mai 2024
Sebastian A. a répondu le 13 mai 2024
It warms our hearts to hear about your amazing experience at our indoor water park and your enjoyment of our special events like the Luau and the Jamaican music at the pool! We're thrilled that your son and his friend had a great time as well.Thank you so much for your kind words about our staff. Providing friendly and helpful service is one of our top priorities, and we're delighted to hear that our team made a positive impact on your stay.We can't wait to welcome you back in the future for another fantastic experience!

2/10 – Terrible

Brieanna

Points faibles : Propreté
Séjour de 4 nuits en mai 2024
Sebastian A. a répondu le 14 mai 2024
Thank you so much for taking the time to review. Your feedback is truly valued and appreciated.

8/10 – Bien

Daniel

Points forts : Propreté, état et installations de l’hébergement
Séjour de 2 nuits en mai 2024
Sebastian A. a répondu le 14 mai 2024
Thank you so much for taking the time to review. Your feedback is truly valued and appreciated.

8/10 – Bien

Gilbert

Points forts : Propreté, état et installations de l’hébergement
Séjour de 2 nuits en mai 2024
Sebastian A. a répondu le 14 mai 2024
Thank you so much for taking the time to review. Your feedback is truly valued and appreciated.

6/10 – Acceptable

Chris

Points faibles : Propreté, état et installations de l’hébergement
Séjour de 2 nuits en mai 2024
Sebastian A. a répondu le 13 mai 2024
Thank you so much for taking the time to review. Your feedback is truly valued and appreciated.

8/10 – Bien

Lavern

Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
Rooms clean and comfortable. Limited storgage for family of four. Pool nice and warm. Fun slides and activies. We had a great time.
Séjour de 2 nuits en mai 2024
Sebastian A. a répondu le 13 mai 2024
We're delighted to hear that you had a great time during your stay with us! It's wonderful to know that you found the rooms clean and comfortable, and that you enjoyed the amenities like the pool and fun slides and activities. We appreciate your feedback, and we'll certainly take that into consideration as we strive to improve our accommodations for our guests.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you and your family back for another enjoyable stay in the future!

8/10 – Bien

Genesis

Bueno
Séjour de 2 nuits en mai 2024
Sebastian A. a répondu le 13 mai 2024
¡Muchas gracias por tomarte el tiempo para dejar tu experiencia! Tu retroalimentación es realmente valorada y apreciada.

10/10 – Excellent

Laneshia

Voyage en famille
Points forts : Propreté, état et installations de l’hébergement
This was such an all inclusive resort if you ask me! Perfect environment for couples, singles, and families with children. Everything was easily accessible such as towels for drying off, an arcade, and dining options with a nice movie from the projector. 10 out of 10 ⭐️
Séjour de 1 nuit en mai 2024
Sebastian A. a répondu le 10 mai 2024
We're thrilled to hear that you had such a wonderful experience at our resort! Providing an all-inclusive environment where guests of all ages can enjoy themselves is exactly what we strive for. It's fantastic that you found everything you needed easily accessible.Thank you so much for your glowing review and perfect rating! We're delighted to have exceeded your expectations. We appreciate your kind words and hope to have the pleasure of welcoming you back for another fantastic stay in the future.

8/10 – Bien

Andrea

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
My room 6209 needed a bit of maintenance and update, but overall it was good
Séjour de 1 nuit en mai 2024
Sebastian A. a répondu le 10 mai 2024
Thank you for sharing your feedback regarding your recent stay. We're glad to hear that overall, you had a good experience. However, we apologize for any maintenance issues or updates needed in the room. Your comments are valuable to us, and we'll make sure to address these concerns with our maintenance team to ensure that improvements are made.We appreciate your understanding and hope that despite these issues, you were still able to enjoy your time with us.We look forward to welcoming you back for a more improved stay in the future!

8/10 – Bien

Ludmila, Cinnaminson

Points forts : Propreté, état et installations de l’hébergement
Good services
Séjour de 7 nuits en mai 2024
Valentina C. a répondu le 12 mai 2024
Thank you!

10/10 – Excellent

Stephanie

Voyage en famille avec de jeunes enfants
Points forts : Propreté, commodités et état et installations de l’hébergement.
Great hotel if you want something for the kids to do and you just want to relax. Lots of life gaurds in the water park, everyone is very nice, lots of seating and shade. Food on property, smoking area, games and movies. Worth the stay
Séjour de 1 nuit en mai 2024
Sebastian A. a répondu le 9 mai 2024
It's fantastic to hear that you had a great experience at our hotel and that it provided plenty of entertainment for the kids and relaxation for you. Your feedback about the friendliness of our staff and the availability of activities like games and movies is greatly appreciated.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another wonderful stay in the future!

10/10 – Excellent

mildred

Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
My kids and family enjoy the days we was there. Nice area love how it had everything nearby too. We had much fun.
Séjour de 2 nuits en avril 2024
Sebastian A. a répondu le 9 mai 2024
It's wonderful to hear that you and your family enjoyed your time at the hotel and had a fun-filled stay! We're thrilled to know that you appreciated the convenient location and the nearby amenities, making it easy to have a great time together.Thank you for choosing our hotel for your family getaway, and we hope to have the pleasure of welcoming you all back for another enjoyable stay in the future!

10/10 – Excellent

Yurico

Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
Great hotel
Séjour de 1 nuit en avril 2024
Sebastian A. a répondu le 9 mai 2024
Thank you so much for taking the time to review. Your feedback is truly valued and appreciated.

4/10 – Médiocre

Dayana

Voyage en famille avec de jeunes enfants
Points faibles : Propreté, commodités et état et installations de l’hébergement.
Nada que ver con la foto , todo completamente sucio no hay condiciones ni en el baño , lleven todo para su estancia . Y dinero porque todo hay q pagarlo
Séjour de 2 nuits en mai 2024
Sebastian A. a répondu le 9 mai 2024
Lamentamos mucho escuchar que tu experiencia no estuvo a la altura de tus expectativas.Tomamos muy en serio tus comentarios y los compartiremos con nuestro equipo de limpieza para abordar las preocupaciones mencionadas y asegurarnos de que se tomen medidas para mejorar la situación.Lamentamos sinceramente cualquier inconveniente que hayas experimentado y esperamos tener la oportunidad de recuperar tu confianza en el futuro.

10/10 – Excellent

Iuliia

Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
I give it the maximum rating. for cleanliness, comfort, excellent location. I liked everything very much. there was a barbecue area, everything you needed in the kitchen, a washing machine and a dryer, the house was clean and smelled nice, there was parking near the house, the neighbors didn’t bother each other. Thank you very much for a good holiday!
Séjour de 2 nuits en mai 2024
Sebastian A. a répondu le 9 mai 2024
Thank you so much for your glowing review and perfect rating! We're thrilled to hear that you had such a wonderful experience during your stay with us. It's fantastic that you found the cleanliness, comfort, and location of the hotel to be excellent, and we're glad that you enjoyed all the amenities provided.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another fantastic stay in the future.

6/10 – Acceptable

Christina

Voyage en famille avec de jeunes enfants, Voyage en famille
Points faibles : Propreté
Very very dirty rooms Towels never dry, keep moisture for days We stayed at this hotel 2 years ago and rooms were clean Need to be renovated…
Séjour de 5 nuits en avril 2024
Sebastian A. a répondu le 9 mai 2024
I'm sorry to hear about your disappointing experience with the cleanliness of your room during your recent stay. Maintaining high standards of cleanliness is a top priority for us, and it's concerning to hear that we fell short of your expectations. Your feedback is important to us, and we will address this issue with our housekeeping team to ensure that improvements are made.We continuously strive to enhance our facilities and amenities based on guest feedback, and your comments will be taken into consideration as we plan for future improvements.Thank you for bringing these issues to our attention. We apologize for any inconvenience caused and hope to have the opportunity to welcome you back for a more enjoyable experience in the future.

2/10 – Terrible

Emily

Séjour de 1 nuit en février 2024
Sebastian A. a répondu le 9 mai 2024
Thank you so much for taking the time to review. Your feedback is truly valued and appreciated.

10/10 – Excellent

Sharon

Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
Excelente lugar para el disfrute de los niños y de toda la familia. Un hotel completo, lugares cerca para comer hasta caminando. No hay que salir del hotel para nada, todo accesible.
Séjour de 5 nuits en mai 2024
Sebastian A. a répondu le 7 mai 2024
Qué maravilla escuchar que disfrutaste de tu estancia en nuestro hotel y que lo encontraste perfecto para el disfrute de toda la familia. Nos enorgullece ofrecer una experiencia completa con comodidades accesibles y opciones de entretenimiento para todas las edades.Apreciamos tus amables palabras y nos alegra saber que encontraste opciones de comida cerca y que todo lo que necesitabas estaba a tu alcance sin tener que salir del hotel.Gracias por elegir nuestro hotel y por tomarte el tiempo para compartir tu experiencia positiva. Esperamos darte la bienvenida nuevamente en el futuro.

10/10 – Excellent

Marlyn

Points forts : Propreté, état et installations de l’hébergement
Hotel bueno para pasar en familia, mis hijos disfrutaron las atracciones de la piscina. Agradable y buen servicio todo los días nos limpiaban la habitación y todo en su lugar. GRACIAS si lo recomiendo. Mi experiencia fue buena..!
Séjour de 4 nuits en avril 2024
Sebastian A. a répondu le 7 mai 2024
¡Qué alegría saber que tu experiencia en el hotel fue tan positiva! Nos complace enormemente saber que disfrutaste de las atracciones de la piscina y que tu familia recibió un buen servicio durante tu estancia. La limpieza y el mantenimiento son prioridades importantes para nosotros, y nos alegra saber que cumplimos con tus expectativas en ese aspecto.Agradecemos mucho tus amables palabras y tu recomendación. Esperamos tener la oportunidad de darles la bienvenida nuevamente en el futuro y continuar brindándoles experiencias maravillosas en nuestro hotel.

10/10 – Excellent

Breana

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
It was very family oriented the place was really clean from top to bottom very comfortable activities for the children adults can relax while they play 9/10
Séjour de 3 nuits en mai 2024
Sebastian A. a répondu le 6 mai 2024
We're thrilled to hear that you had such a positive experience during your stay with us! Creating a family-friendly environment and providing clean, comfortable facilities is important to us, and we're glad that you found everything to your satisfaction. It's wonderful that there were activities for the children and opportunities for adults to relax as well.Thank you for your kind feedback, we truly appreciate your comments and are grateful for your recommendation.We look forward to welcoming you and your family back for another fantastic stay in the future!

6/10 – Acceptable

Anelys, Naples

Voyage en famille avec de jeunes enfants
Points forts : Propreté, commodités et état et installations de l’hébergement.
Está muy bueno el hotel pero deberían de cambiar los colchones y ponerle cortinas a las ventas entra demasiada claridad y es algo incómodo dormir . Por lo demás todo bien
Séjour de 3 nuits en mai 2024
Sebastian A. a répondu le 7 mai 2024
Gracias por compartir tus comentarios sobre tu estancia en el hotel. Nos alegra saber que en general disfrutaste de tu tiempo con nosotros.Tomamos en cuenta tus sugerencias y comentarios para mejorar la experiencia de nuestros huéspedes. Investigaremos estas áreas para ver cómo podemos hacer ajustes y mejoras.Agradecemos tus amables palabras sobre el resto de tu experiencia, y esperamos tener la oportunidad de recibirte nuevamente en el futuro.