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Overview of Best Western Lake Buena Vista - Disney Springs Res

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Sorry, this property is temporarily unavailable Fri., Mar. 20 2020 - Wed., Mar. 31 2021.

4.0
Very good
Rating 5 - Excellent. 691 out of 1821 reviews
5 - Excellent 38%
Rating 4 - Good. 669 out of 1821 reviews
4 - Good 37%
Rating 3 - Okay. 253 out of 1821 reviews
3 - Okay 14%
Rating 2 - Poor. 136 out of 1821 reviews
2 - Poor 7%
Rating 1 - Terrible. 72 out of 1821 reviews
1 - Terrible 4%

4.1/5

Cleanliness

4.3/5

Staff & service

3.7/5

Amenities

3.7/5

Property conditions & facilities

5/5 Excellent

Stayed 3 nights in Aug 2019

1/5 Terrible

Travelled with family
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was unable to stay at this property as it was closed. The parking lot was fenced off, the sign out front was gone. When I called Orbitz to advise of this and to get my money refunded, I was told they would need to get authorization from the hotel. As the property was closed, there was no one to respond to the inquiries from Orbitz. I am still waiting to get my money back and because of this poor experience I do not plan on trying to stay at this property in the future or use Orbitz to book any future travel plans.
Stayed 2 nights in Sep 2020

3/5 Okay

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service
The service is great, but mattress is old, there is too much noise from furnace, and construction going on.
Stayed 7 nights in Mar 2020

3/5 Okay

Travelled with family
Happy face iconLiked: Cleanliness, staff & service
Close to shopping and bus transportation to parks.
Stayed 7 nights in Mar 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Gave a slightly lower rating because of all the new building construction and future renovation of the existing building planned.
Stayed 8 nights in Mar 2020

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