Title: *BEST DEAL* Remarkable 9 BR Pool/SPA/Game, Nearby Disney, No Back Neighbor - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire home # \*BEST DEAL\* Remarkable 9 BR Pool/SPA/Game, Nearby Disney, No Back Neighbor Family-friendly vacation home with a water park and an outdoor pool ## Photo gallery for \*BEST DEAL\* Remarkable 9 BR Pool/SPA/Game, Nearby Disney, No Back Neighbor ![Smart TV, DVD player, foosball - *BEST DEAL* Remarkable 9 BR Pool/SPA/Game, Nearby Disney, No Back Neighbor (Four Corners)](https://images.trvl-media.com/lodging/33000000/32890000/32886300/32886209/69ddfb71.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Fridge, microwave, oven, stovetop - *BEST DEAL* Remarkable 9 BR Pool/SPA/Game, Nearby Disney, No Back Neighbor (Four Corners)](https://images.trvl-media.com/lodging/33000000/32890000/32886300/32886209/f2b7f00e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, a heated pool - *BEST DEAL* Remarkable 9 BR Pool/SPA/Game, Nearby Disney, No Back Neighbor (Four Corners)](https://images.trvl-media.com/lodging/33000000/32890000/32886300/32886209/a38220f4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Smart TV, DVD player, foosball - *BEST DEAL* Remarkable 9 BR Pool/SPA/Game, Nearby Disney, No Back Neighbor (Four Corners)](https://images.trvl-media.com/lodging/33000000/32890000/32886300/32886209/8b247156.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - *BEST DEAL* Remarkable 9 BR Pool/SPA/Game, Nearby Disney, No Back Neighbor (Four Corners)](https://images.trvl-media.com/lodging/33000000/32890000/32886300/32886209/812e74c0.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Amenities - Policies Escape to Retreat at Champions Gate, a luxury resort home with 9 spacious bedrooms and a private theater for movie nights. Unwind in the game room or enjoy quality time together in the upstairs living area. With a fully equipped kitchen, private heated pool and spa, plus high-speed WiFi access throughout the unit. ## Reviews 8.2 Very good ### Entire home 9 bedrooms5 bathroomsSleeps 264200 sq ft ## Popular amenities - Pool - Hot tub - Kitchen - Washer - Dryer - Free WiFi ## Add dates for prices Check-in Check-out Travellers ## About this property ### Entire place You'll have the entire home to yourself and will only share it with other guests in your party. ### \*BEST DEAL\* Remarkable 9 BR Pool/SPA/Game, Nearby Disney, No Back Neighbor This spectacular 9 bedroom luxury home is located in Retreat at Champions Gate, an upscale, high-end golf vacation home resort. Besides 9 luxurious bedrooms, the house also has a private home theater and a further upstairs living area for added comfort and privacy. A game room also offers kids of all ages to keep the fun alive after a fabulous day in the theme parks. A wonderful home for family to spend together for a quality vacation! Key Features Include: \- 9 luxurious bedrooms and a private theater room (5 king rooms-1 with crib, 1 full/full room, 2 twin/full rooms, 1 full/full/full room) \- Jump to Safety and Security: Gated community with 24 hour security guard, plus in-house alarm system connected to security company \- 120" HD Projector in Loft and Living Room with 65 inch Smart LED TV \- Games room with pool table, Foosball \- Private heated pool (extended size) and SPA in screened lanai (pool heat fee applied) \- FREE long distance phone calls to USA, Canada \- FREE high speed WiFi internet access in unit \- FREE baby gear included (full-size crib, high chair) \- FREE on site parking \- Fresh towels and linens included \- Fully equipped dine-in kitchen with stainless appliances \- Full sized washer and dryer included in unit \- No check in required / secure key-less entry to unit Optional Pool + Spa Heat $35 per day (tax included) Optional BBQ Grill Three burners Grill is $85/week (tax included) and $15 for each additional day. Four burners Grill is $105/week (tax included) and $15 for each additional day. Please let us know which type of grill you would like to reserve. \- Early check-in/late check-out (depends on availability) is $45/hr Note: A starter of complimentary toilet rolls, paper towel, hand soap, dishwasher tabs, trash bags, body wash, shampoo and conditioner are provided for your initial convenience, as well as selection of current brochures and a welcome letter. Renters are then responsible for purchasing all further supplies required for the duration of their stay. \*\* Champions Gate is a new resort. The Oasis clubhouse and all facilities are opened to public, but you may still see some construction some of the resort area. ## Property amenities ### Beach - Beach loungers ### Pool/Spa - Communal pool - Heated pool - Hot tub - Outdoor pool - Private pool ### Internet - Available in the house: Free WiFi ### Parking and transportation - Car available - Car recommended - Onsite parking options include a garage ### Kitchen - Blender - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Electric kettle - Ice maker - Kitchenette - Lobster/crab pot - Microwave - Oven - Paper towels - Refrigerator - Stovetop - Toaster ### Dining - Dining table ### Bedrooms - 9 bedrooms - Bedsheets provided ### Bathroom - 5 bathrooms - Bathtub - Bathtub or shower - Hair dryer - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Living spaces - Dining table - Living room ### Entertainment - DVD player - Games - Smart TV with cable/satellite channels ### Outdoor areas - Barbecue grill - Lanai - Outdoor furniture ### Laundry - Laundry facilities - Washer/dryer ### Comfort - Air conditioning - Heating ### Pets - No pets allowed ### Suitability/Accessibility - Smoking not allowed ### Services and conveniences - Concierge services - Iron/ironing board - Phone ### Location highlights - Near an outlet shopping mall ### Things to do - Arcade/game room - Billiards/pool table - Foosball table - Golf - Gym - Heated pool - Tennis - Water park - Basketball nearby - Golfing nearby - Swimming nearby - Theme park nearby ### Safety features - Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property) - Smoke detector (host has indicated there is a smoke detector on the property) - First aid kit - Fire extinguisher - Deadbolt lock ### General - Gated community - Property located in a resort - Unit size: 4,200 square feet ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/35000000/34450000/34440400/34440316/42e6f637.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Spacious 8-bedroom resort home with private pool, game room & theater. Access to Oasis Club. 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Private Pool & Themed Bedrooms. Book Now! #WWR125 Orlando - Pool - Hot tub - Kitchen - Washer [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=114963345&PinnedHotelID=114963345&HadPinnedHotel=true®ionId=-1&adults=2) ## Policies ### Check-in Check-in time starts at 4:00 PM Contactless check-in available Minimum check-in age: 25 ### Check-out Check-out before 10:00 AM ### Special check-in instructions You will receive an email from the host with check-in and check-out instructions Information provided by the property may be translated using automated translation tools ### Rules Cancellation by Guest must be done in writing and is subject to the policy below. We advise guests to purchase Trip Insurance or CSATravelProtection. Please refer to VRBO for the specific cancellation policy: Firm60/30DayPolicy.In addition,a $75 admin fee will be applied to process the cancellation. Power/weather-related cancellation: NVH does not issue refunds due to acts of nature such as weather,road conditions, snow conditions, power outages. ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Events No events allowed ### Smoking Smoking is not permitted ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Onsite parties or group events are strictly prohibited Host has indicated there is a carbon monoxide detector on the property Host has indicated there is a smoke detector on the property Safety features at this property include a fire extinguisher, a first aid kit, and a deadbolt lock This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation ### We should mention A car is recommended for transportation to and from this property ### Property is also known as Remarkable Home With 9 BR Pool/spa/game Nearby Disney ## About the area Located in Champions Gate, a neighborhood in Four Corners, this vacation home is near theme parks. Reunion Resort Golf Course and Mystic Dunes Golf Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Old Town and Disney Springs™. Traveling with kids? Don't miss Walt Disney World® Resort and Disney's Animal Kingdom® Theme Park. Take an opportunity to explore the area for water adventures such as swimming and other activities like golfing. [Visit our Davenport travel guide](https://www.expedia.ca/Davenport.dx6301) [View more Vacation homes in Orlando](https://www.expedia.ca/Orlando-Private-Vacation-Homes.d178294-aaPrivateVacationHomes.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6¢er=28.261106,-81.65607&zoom=13&channel=expedia-HotelInformation&maptype=roadmap&scale=1&path=color:0xFFFFF|weight:2|fillcolor:0x005AEB7F|enc:_sokDlmkqN%3FS%3FO%3FQ%40Q%40Q%3FQ%40Q%40O%40QBQ%40QBO%40QBQBOBQBQDOBQDODODQDMDQDODOFODOFOFMFQFKFOHOFMHMFOHMHMHKHMHMJKHMJKHKJKJMJKHILKJIJKJILIJKJGLILILGJILGLGLGLGLGNELELGNELENELELCNCNELCNANELANCN%3FNCLAN%3FNANANAN%3FL%3FN%3FN%3FN%40N%40N%40L%3FN%40NBN%3FLBN%40NDL%40NBNDLBNBLDNDLDNFLDLDLDLFLFLFLFLFLHLFLHJHLFJJLHJHJJJHJJJHJJJLJJHJJJHLHJJLHLHJHLFLHNHLFLFNHNFJFPFLDNFNDNFNDNDPDLDPDNBNDPBNBPDPBN%40PBPBN%40P%40PBP%40N%3FP%40P%40P%3FP%40P%3FN%3FR%3FP%3FNAP%3FPAPAP%3FPAPCPANAPCPCNAPCPENCPCPENCNEPENENENEPGLEPGLENGLGPGLILGNGNIJINGLILILILKJILIJKLIJKJKJKJKHKJKJKHKHMJKHMHKFMHMFMHMHMDMFMFMFMFMDMDOFMBODMDOBMBODOBMBOBO%40MBO%40O%40O%40M%40O%40O%3FO%40O%3FO%3FM%3FO%3FOAO%3FOAOAMAOAOAOCMAOCOCMCOEOCMCMEOEMCOGMEMEOGMGMGMGMEMIKIMGMIMGKIKIMKKIKIKKMKIIKKKKKKIKKMIKKMIKIMIMIMIMGOIKGOIOGMGMGQGMGOEMGQEMEQEOEOEOEQEOCOEQCQCOCQCQAOCQAQCOAQAQAQ%3FQAQAQ%3FQ%3FO%3FQ&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=JrfCuyPe5t__BV4p3Qk32rVfkwI=) Four Corners, FL ### What's nearby - ChampionsGate Golf Club 5 min drive \- 4.7 km - Jack Nicklaus Course 7 min drive \- 8.4 km - Posner Village 8 min drive \- 8.7 km - Highland Reserve Golf Club 8 min drive \- 5.2 km - Reunion Resort Golf Course 9 min drive \- 9.0 km ### Getting around - Kissimmee Station 30 min drive - Kissimmee, FL (ISM-Kissimmee Gateway) 42 min drive ### Restaurants - McDonald's 7 min drive - Love's Travel Stop 6 min drive - Circle K 5 min drive - Chick-Fil-A 6 min drive - McDonald's 6 min drive ## Frequently asked questions ### Does *BEST DEAL* Remarkable 9 BR Pool/SPA/Game, Nearby Disney, No Back Neighbor have a pool? ### Is *BEST DEAL* Remarkable 9 BR Pool/SPA/Game, Nearby Disney, No Back Neighbor pet-friendly? ### How much is parking? ### What time is check-in at *BEST DEAL* Remarkable 9 BR Pool/SPA/Game, Nearby Disney, No Back Neighbor? ### What time is check-out at *BEST DEAL* Remarkable 9 BR Pool/SPA/Game, Nearby Disney, No Back Neighbor? ### Where is *BEST DEAL* Remarkable 9 BR Pool/SPA/Game, Nearby Disney, No Back Neighbor located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## \*BEST DEAL\* Remarkable 9 BR Pool/SPA/Game, Nearby Disney, No Back Neighbor Reviews ## Reviews ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative. [More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 32 8 - Good 9 6 - Okay 1 4 - Poor 7 2 - Terrible 4 ### 7.8 Cleanliness ### 9.4 Location ## Reviews ### 10/10 Excellent #### jennifer v. Jul 19, 2019 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Perfect for family reunion. Definitely will rent again. ##### jennifer v. Stayed 6 nights in Jul 2019 ### 10/10 Excellent #### Uleta A. Dec 22, 2021 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Location was amazing Our host communicated with us so well. The location and the host made this an amazing trip.... Its a must stay resort ##### Uleta A. Stayed 5 nights in Nov 2021 ### 8/10 Good #### Lori B., Huntersville, NC Aug 7, 2019 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Vacation 2019 We enjoyed our stay and would return. ##### Lori B. Stayed 6 nights in Jul 2019 ### 10/10 Excellent #### Brian S. Dec 26, 2018 #### Nice house Nice house for the price and the area ##### Brian S. Stayed 3 nights in Dec 2018 ### 10/10 Excellent #### Cruz A. Dec 31, 2019 Liked: Cleanliness, check-in, communication, location, listing accuracy #### BEAUTIFUL HOME! Every single bedroom is gorgeous! The kids rooms are Disney themed! Pool & hot tub Amazing property, no issues. Very safe and easy to book and contact owners. ##### Cruz A. Stayed 5 nights in Dec 2019 ### 10/10 Excellent #### Katherine A. Aug 28, 2019 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great place to stay! We stayed with a large group of 20+ and it was a wonderful experience. The property was beautiful and clean. Will book again in the future. Thank you! ##### Katherine A. Stayed 7 nights in Aug 2019 ### 10/10 Excellent #### Michael G. Jan 18, 2019 #### What a wonderful space! Highly Recommended! We had an amazing time. Everyone loved the house - all brand new with beautiful decorations. All kids were happy with their 'Harry Porter' rooms. I enjoyed my stay and highly recommended! ##### Michael G. ### 10/10 Excellent #### gina d. Feb 27, 2020 Liked: Cleanliness, check-in, communication, location, listing accuracy #### GREAT PROPERTY this property does not disappoint! plenty of room, kitchen WELL stocked. Jeeves , property manager was great to deal with! Love the location and the community is a bonus! ##### gina d. Stayed 7 nights in Feb 2020 ### 10/10 Excellent #### Chiquita T. Aug 17, 2019 #### Perfect Everything was perfect!!!!! ##### Chiquita T. Stayed 7 nights in Jun 2019 ### 10/10 Excellent #### Jennifer G. Feb 19, 2019 #### Beautiful home This was a beautiful home - perfect for our large group. The game room and huge theater screen TV was a great addition. We would consider renting this property again if the opportunity arises. ##### Jennifer G. Stayed 3 nights in Feb 2019 ### 10/10 Excellent #### Salina A. Jun 19, 2019 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Beautiful and Spacious I really enjoy my stay at this beautiful and spacious home. The check-in process was quick. No need to stand in line for anything. Everything was provided for us. I received a speedy response from Frank when I ask a question. I will definitely stay here again. I absolutely loved it. Salina A. Gainesville, Va ##### Salina A. Stayed 8 nights in Jun 2019 ### 8/10 Good #### Adan V., Chicago Oct 25, 2021 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great place for a Family getaway! Overall my entire family was very happy with the rental! The place is nice and we really enjoyed staying at the property. It is a rental so there were a few spots that had some wear on it but nothing critical. Overall the pictures listed are still good. We had a large group for this trip and this house was perfect. we had 4 families and everyone had their own space. The pool was great since we paid for the pool to be heated. The hot tube was an added plus for the adults to relax in after being out and walking all day. We will absolutely look at renting this place again on our next family vacation and I'll also make sure to recommend this place to anyone looking. ##### Adan V. Stayed 7 nights in Oct 2021 ### 10/10 Excellent #### Tammi H. May 18, 2021 Liked: Cleanliness, communication, location, listing accuracy Disliked: Check-in #### Great family vacation The house was very clean and comfortable. It was stocked with everything we needed. The location was beautiful and a close drive to the parks and other happenings around Orlando. The grocery store is right around the corner. We had trouble with the pool heat the first day but someone came out to fix it immediately when we called. There was plenty of space for our group to stay comfortably. The teenagers had their privacy and the little ones loved their themed rooms. And the adults had their own space. The check in process was a bit of a headache with long lines of cars and one person checking people in. But it was well worth it. We will definitely stay again. ##### Tammi H. Stayed 8 nights in May 2021 ### 10/10 Excellent #### Michelle C. Oct 1, 2019 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Outstanding vacation home! The owners was very friendly and welcoming as well as patient. (I’ve recently had a stroke causing difficulties communication.. ) The villa was very modern and spacious. It is very well described! We stayed as a family of 18 and still had beds spare. When we arrived we noticed the pool que was broken however when reported, a new one was delivered to replace it immediately! One day we lost our WiFi for a few hours, again there was immediate response from the owners to assist us! (We believe the WiFi was down due to Hurricane Dorian). The villa was equipped with everything you’d need as a essential plus more. I highly recommend this vacation home to anybody looking. ##### Michelle C. Stayed 14 nights in Sep 2019 ### 8/10 Good #### Chanel H. Jun 10, 2021 Liked: Communication, location, listing accuracy Disliked: Check-in #### Beautiful home We really enjoyed our stay with the exception of some other renters across the street who were making so much noise. The house had normal issues come up but nothing major. Exp ball was missing from one of the games I had the kids look around the floor and they located it. My main issue was the check in process. We waited in a long line at the gate only for them to tell us our names were not on the list therefore they could not let us in. I texted owner and he handled it right away. Would book again ##### Chanel H. Stayed 4 nights in May 2021 ### 8/10 Good #### David W. Mar 15, 2020 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Status of items in house There were several marks dings and such on the walls they were not distract but we were concerned about being accused of causing those. A couple of potential danger items were a broken light stuck in the Harry Potter room and a chip in the dining table that could have caused a cut to one of our grand kids. Cleaners did their job but maintenance needs a little more care. ##### David W. Stayed 6 nights in Mar 2020 ### 4/10 Poor #### Tierra C. Jun 4, 2021 Liked: Check-in, location Disliked: Cleanliness, communication, listing accuracy #### Poor / zero communication with property managers After sleeping in the prior guests urine stained bed for 2 nights before realizing, no return call about the pool looking like a pond & no instructions on how to use the projector that was advertised in the loft . The owners returned my email but the management company .. nothing !! ##### Tierra C. Stayed 4 nights in May 2021 ### 2/10 Terrible #### Aaron A. Dec 3, 2020 Liked: Location Disliked: Check-in, communication, listing accuracy #### Nothing worked None of the advertised games or functions worked while we were there. The code was not correct for check in. We waited 35 minutes to get in. Pool table ripped up, airlock table did not function, ping-pong table had no net, projector wasnt working right at first, hot tub never functioned washer dryer was rusted out and sounded like it was gonna explode. Big house not the nicest very run down carpets and appliances and extras don't function. ##### Aaron A. Stayed 6 nights in Oct 2020 ### 2/10 Terrible #### Steve P., Burton Feb 6, 2022 Liked: Check-in, location Disliked: Cleanliness, communication, listing accuracy #### Not as advertised His wife was injured by the patio furniture being broke which other guests have complained about also before my stay There was so much filth as in the walkway filth all over the back where the pool is the pool jets didn't work and the spa the entire trip we were there we paid for a heated pool we'd never got a heated pool the washing machine did not work whatsoever they claimed to put a new washer and they never did they it did not advertise his property properly this property was horrible it ruined my daughter's wedding ##### Steve P. Stayed 10 nights in Oct 2021 ### 4/10 Poor #### Kalie C. Sep 15, 2021 Liked: Communication Disliked: Cleanliness, check-in #### We made it work The property was spacious but not very clean and had a lot of broken things. We had broken cabinets doors and TVs there was also only a handful of outlets that worked in the house. The pool was unusable it was very dirty and had clumps of hair floating in it. The patio furniture is an accident waiting to happen my father in law was almost impalled by a bar when he sat on the loveseat on the patio. We had 3 days to universal so we made it work but if we were planning on lounging around the house and not doing the theme park it would have been a terrible trip. All in all we were very excited to try somewhere new and was excited about this house but in the end was highly disappointed. ##### Kalie C. Stayed 7 nights in Sep 2021 ### 4/10 Poor #### JOVAN B., Chicago Aug 7, 2021 Liked: Check-in Disliked: Cleanliness, communication, listing accuracy #### Unsanitary stay with current the condition of COVID. I will be submitting a complaint with CDC and whomever else. The place was filthy. Blood stains on sheets, pee stains on the sheets. We even found a few roaches. With the rising number of COVID, the place was hideous. We found other people clothes that didn't belong to us. Outlets were not working and also the dryer. Bad experience. Not enough towels for the week. I informed the owner how many people were staying. Communication was terrible. I was promised that certain things would be taken care of, didn't happen. Cigarette butts were all over the property. Some type of refund needs to be granted. I also have pictures. Thanks. ##### JOVAN B. Stayed 7 nights in Jul 2021 ### 4/10 Poor #### Ebony S. Jul 3, 2021 Liked: Communication Disliked: Listing accuracy #### Interesting to say the least... The pictures are accirate as far as what the inside of the house looks like....but they DO NOT show how many things are falling apart. There are crown molding pieces completely falling off from the bannister, there's holes in the wall, scuff marks all over the place, and a serious ant problem in the front yard and back patio. The owners had just changed property management companies, and we had a huge issue w/the door code to get in upon arrival. There ARE NOT adequate towels for your stay...so get ready to buy some! The refrigerator sealant for the doors is coming off, and the ice maker DPES NOT produce enough ice for a large family. Cleaning supplies to include a mop & broom are beyond sub-par, and the carpet appears old and needs to be steam cleaned. The washer does ok, and the dryer lint trap needs to be cleaned out immediately! This is a fire hazard! The pool & jacuzzi weren't cleaned until 5 days into our stay, and when the jacuzzi jets were turned on, water dissapeared out of it... making it unusable. The men of our group actually figured out how to fix this issue due to management not addressing it in a timely fashion. There is no binder for the internet password as the check-in instructions say, but the owner provided that for us. Overall....we would not stay in this house again. A gate pass is on the other side of the neighborhood and traffic is AWFUL. We did not have a good experience in this house and spent a good amount of time out doing things. Beds were decent and the air conditioning was the best part of the house as Florida was extremely hot and humid during out entire stay. ##### Ebony S. Stayed 7 nights in Jun 2021 ### 2/10 Terrible #### LORI R. Aug 17, 2020 Liked: Check-in, location Disliked: Cleanliness, communication, listing accuracy #### Very disappointed to say the least! Beware My family and I were very much looking forward to having a nice family vacation. We stayed at champions gate last summer in a different home and had a great time. This time was vastly different. On our first full day there we started notice multiple issues with the home. -The light under the microwave didn’t work -The projector screen and soundboard doesn’t work upstairs -The tv’s in 2 bedrooms don’t work -The pavers in the pool area are very jagged and continue to give cuts on the children’s feet (Bleeding from multiple toes on all 6 kids) -The pool jets don’t circulate inside the pool -pool pump broken -The dishwasher was completely broken and my husband had to fix it -the paddle for the air hockey table was completely shattered when we arrived and wasn’t usable -drain in shower downstairs came out and exposed the piping to become a huge safety issue not to mention it was gross -the shower curtain in the Harry potter bathroom is completely rusted and pieces of the rust fell off onto our body in the shower -there’s WiFi / connection issues on the TVs that do work/turn on . -filter on the fridge for ice and water was 99 days overdue to be changed and flashing every other second -black mold aggressively growing in upstairs bathroom -multiple cockroaches/palmetto bugs in home -the AC stopped working the day before we left on the second floor and it reached 85 degrees. The property management team came to fix it 2 hours later. I attempted to communicate with the home owner himself or his wife but never did once. Another man would text or call me representing the home owner and nothing was done to fix anything until the day before we left in the evening, (AC) when we had less than 24 hours left to stay there. I would’ve thought the home owner had more knowledge regarding the condition of their home or cared. But no, they let everything go and have to have me calling the home owner and the property management team DAILY while on vacation. During Covid-19 having people come in and out of where we were staying was very unsettling. The AC repair man came into the home without a mask on! I complained to the “home owner” and the “rep” promised me a $500 refund AFTER I wrote them a good review so nobody else could be scammed. I’ve been in constant contact with VRBO to plead with them to help me. Provided details and photos, I am awaiting their response. Do not rent this home! ##### LORI R. Stayed 6 nights in Aug 2020 ### 10/10 Excellent #### John W. Nov 19, 2021 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Golf trip This was a perfect house for our golf trip. Plenty of space and big rooms for all of us to hang out in. ##### John W. Stayed 5 nights in Nov 2021 ### 8/10 Good #### rokea C. Oct 3, 2021 Liked: Cleanliness, check-in, location, listing accuracy Disliked: Communication #### Wonderful stay!!! Soon after my reservation was made I started seeing negative reviews. These reviews made made extremely nervous so I reached out to the property owners and they assured me that the problem was with the management company and they have since hired a new company. Although I was still nervous we had to keep the reservation as our trip was past the refund date. Fast forward to our stay, we had a wonderful time. The check in process was smooth, the property was clean and as pictured. One of the doors was broken from a previous guest and the management company was there the next morning to fix it and asked if everything else was ok. I needed to reach out to the owners for an additional driver and they quickly added the guest to the list so they could have access to drive through the gates. Of course there was wear and tear on a few things but that’s expected when you have multiple groups in and out of a property. The only thing I could say was an issue is how cold it was in the house but you can’t pleaser everyone. Overall I would visit this property again. Frank and Winnie promptly responded to every inquiry I had. Thank you!! ##### rokea C. 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