The resort employees were excellent to work with, from the gate, to check in and with all of our visitors, so pleased!
The house was clean and so many new items made our stay comfortable and fun for us all.
The owner, Raisia, was terrific when we had a problem with the spa/hot tub and the heat for the pool, which had just been installed new the Wednesday before we arrived, she took care of it asap, even with the holiday and it was late Friday night, she cared about us and that something was not working and we want to say Thank you for taking care of the heat asap!
And I also wanted a grill and there wasn't one there, and when I went back to my notes I saw I had not requested one...Raisia told me she would bring one the next morning and she did just that!
The positive is how clean anything was and that there were enough pool towels as we used so many, also the kitchen really had a lot of pots and pans and dishes more than any of the other houses/villas we have ever rented which was really nice. The owner responded so quick, even from the day I booked the house she reached out by text to when we needed a repair/fix for the pool heat.
The only thing we needed was a closet for our things in the downstairs master but we purchased a hanging rack at Walmart and left it for the next guest to use, note there were plenty of drawers for all our clothes but I like to hang our clothes just a personal preference.
So pleased just Fabulous!