Property grounds

Reviews of The Ashley Inn & Suites

2.5 out of 5
The Ashley Inn & Suites
3430 NE Highway 101, Lincoln City, OR

Reviews

8.8

Excellent

Rating 10 - Excellent. 448 out of 735 reviews" "
Rating 8 - Good. 156 out of 735 reviews" "
Rating 6 - Okay. 70 out of 735 reviews" "
Rating 4 - Poor. 33 out of 735 reviews" "
Rating 2 - Terrible. 28 out of 735 reviews" "

8.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Ruth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was fantastic, Staff where super friendly and very attentive. we would stay again. Our party was two grandmas with 2 boys age 7 and 8
Stayed 2 nights in Mar 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Amenities
All the people that worked there were extremely friendly and helpful. The room was clean and my husband and I both thought the bed was pretty comfortable. The hot breakfast was nice and we truly enjoyed our stay.
Stayed 3 nights in Mar 2024

10/10 Excellent

Esteban

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the pool, will stay here again.
Stayed 2 nights in Mar 2024

8/10 Good

Chrissy

Travelled with partner
Liked: Cleanliness, staff & service
The pool and hot tub weren’t available.
Stayed 2 nights in Mar 2024

8/10 Good

Madonna

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Staff extremely friendly and accommodating! Kudos to Hicham and Scott. 😃
Stayed 2 nights in Mar 2024

6/10 Okay

Margaret

Liked: Staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay here again.
Stayed 1 night in Feb 2024

10/10 Excellent

Stacy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ashley Inn is perfect for families and just couples' weekend away. The staff are friendly and present, they want to make sure you have the best possible experience.
Stayed 1 night in Mar 2024

8/10 Good

Maleena

Travelled with family, Travelled with pets
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Our room was double booked. So we had a problem with that. But they were able to fix it. Expedia doesn’t talk to the property very fast they said. And the pool was down so we couldn’t go in. The breakfast was ok frozen food you heat up. So taste was not very good.
Stayed 2 nights in Mar 2024

10/10 Excellent

Kate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, greated by lovely front desk lady who seemed to be doing everything, way to go girl you were doing great! Beds were really comfy and I actually got an amazing sleep! If we ever pass by again we will remember this place. Maybe the pool/hottub will be open again. Thanks for the stay :)
Stayed 1 night in Mar 2024
Response from Scott and The Ashley Team on Mar 20, 2024
Kate- Thank you for the Lovely Review and Feedback. We do hope you come again soon. Make a Special Trip and come say hi. Bring the Rest of the Family! Cheers to a Wonderful 2024!

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, reasonable cost and good service!
Stayed 2 nights in Mar 2024
Response from Scott and The Ashley Team on Mar 20, 2024
Eric-Please let us know how we could improve. Thank you for the Review.

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price, this place punched above it's weight. Pool area was nice and clean, staff was very friendly. The bed was large and comfortable, and everything was clean. You're a bit off the beach which is too bad, but close enough that it's not a big deal. Very pleasant surprise
Stayed 2 nights in Mar 2024
Response from Scott and The Ashley Team on Mar 20, 2024
Jeffrey-Thank you for the Feedback and Review. We can't wait for y'all to come back and enjoy another stay with us.

10/10 Excellent

Yong

Business traveller
Liked: Staff & service, property conditions & facilities
Clan
Stayed 1 night in Mar 2024
Response from Scott and The Ashley Team on Mar 20, 2024
Thank you for the Review Yong

10/10 Excellent

Kali

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was outstanding from front desk ladies, to housekeeping and the breakfast lady, Trisha! Everyone went above and beyond to make sure our stay was outstanding.
Stayed 2 nights in Mar 2024
Response from Scott and The Ashley Team on Mar 20, 2024
Kali-Thank you for your Wonderful Review. I will relay your words of Gratitude to the Team. Come back soon.

6/10 Okay

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Toilet backed up despite repeated flushes. Microwave very small with no rotating feature. Also, dial only timer control as opposed to digital. Liquid soap, lotion dispensers 3-4 feet away from sink.
Stayed 1 night in Feb 2024
Response from Scott and The Ashley Team on Mar 20, 2024
Gordon-We apologize you encountered these issues while staying at Ashley's. We hope to see you back soon.

2/10 Terrible

Jennifer

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was gross. The comforter had dried up spits all over it. The bed sheets were gross and the floor in room was so dirty the bottom of my socks were black. The jacuzzi had such a think greasy foam on top with globs of hair flaring around. They said this property has been remodeled and that’s far from the the truth. The tile in the floors are missing pieces and the room next to me had a lady and man fighting and screaming. Worse experience
Stayed 1 night in Mar 2024
Response from Scott and The Ashley Team on Mar 13, 2024
Jennifer-We appreciate your Feedback and Hope next time you come to Lincoln City, you give us another opportunity. Thanks for your Review.

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, beds were a bit too soft for us. The pool and hot tub were awesome.
Stayed 1 night in Mar 2024
Response from Scott and The Ashley Team on Mar 13, 2024
Thanks Steven. Glad you had a Great stay. We appreciate the Feedback

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Super nice staff! Love this place and will be back time and again! Thank you so much!
Stayed 1 night in Mar 2024
Response from Scott and The Ashley Team on Mar 13, 2024
Thank you for the Review Diane, Come back soon.

10/10 Excellent

Billie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Scott and The Ashley Team on Mar 13, 2024
We appreciate your time reviewing us and Glad you had a Great Stay.

8/10 Good

douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Scott and The Ashley Team on Mar 13, 2024
Douglas-Thank you for the Review

10/10 Excellent

Connie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great 👍
Stayed 2 nights in Mar 2024
Response from Scott and The Ashley Team on Mar 7, 2024
Connie-We are so glad you had a Great stay. Come back soon. Thank you.

4/10 Poor

Hans H.

Disliked: Cleanliness, staff & service, property conditions & facilities
TV did not work Toilet was broken Room was dark and dingy
Stayed 2 nights in Feb 2024
Response from Scott and The Ashley Team on Mar 7, 2024
Hans- We apologize you faced these issues and hope to see you back soon.

2/10 Terrible

Jennifer

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The man to check us in was kinda rude and i have a service animal and he was very discriminatory towards my service animal..he also kept 20 dollars from my husband that shouldve been returnded bexuase he charged it to my card isntead. But acted like my card declineddd it but it didnt and he kept the 20 cash. I will not be staying here again..also the toilet was clogged and they didnt come fix it until.we wwere leaving and the blow dryer was broke and it shocked us.
Stayed 1 night in Feb 2024
Response from Scott and The Ashley Team on Mar 5, 2024
Jennifer- Thank you for bringing these concerns to our attention. I have further investigated the Situations at hand and have discovered the 20 Was Returned to your Partner. Our Cameras Provide Proof of this. We apologize you encountered these issues. We hope you give us another opportunity in the future given the circumstances.

8/10 Good

Penny

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay here. The room was clean and comfortable. The only thing to be aware of is the outrageous pet fees. We had two dogs and they only tell you when you check-in that it’s $30 per pet, per night… So it cost an additional $120 just to have them with us. That almost cost more than the initial room reservation itself. Although we enjoyed it here, we will not be back because of the pet fees.
Stayed 2 nights in Feb 2024
Response from Scott and The Ashley Team on Mar 7, 2024
Penny, We appreciate you for bringing these issues to our attention and appreciate your understanding. We hope to see you back in the Future.

6/10 Okay

Alena

Travelled with partner
Disliked: Cleanliness, staff & service
The first thing I saw when I entered the lobby was a cart full of crumpled pool towels behind the reception desk - instead of the receptionist. And several people were already there waiting in line. At last the guy showed up and first and foremost started complaining about how busy he is at this highly understaffed property, and he continued complaining all along, like it was OUR fault or problem. He seemd to barely control his irritation with the customers and their various concerns, also complaining about previous customers. I've never seen anything like this in hospitality. This guy also closed the pool door two hours prior and went somewhere. He was, again, irritated when customers started coming to the pool and calling him out to open the door. Though the hotel claims itself to be recently renovated, the walls are still paper, and the rooms are remodeled only partially (old rotten lamps are still there etc.). I liked the size of my room and the modern lobby design though. The cook-to-order part of breakfast was scarce - two small link sausages and some scrambled eggs. But the kitchen lady was very friendly. Would I stay again? Not sure. P.S. Fun fact: they walled up the old spa knob which was right next to the spa and installed a new one all the way across the pool area, so people couldn't find it ("NE corner of the pool") :)
Stayed 1 night in Feb 2024
Response from Scott and The Ashley Team on Mar 1, 2024
Alena- Thanks for bringing these concerns to our attention. We hope you give us another opportunity again in the future. We thrive on guests enjoying every moment of their stay with us. We apologize you encountered these issues and please note we are addressing.

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Would recommend. Staff very friendly
Stayed 1 night in Feb 2024
Response from Scott and The Ashley Team on Mar 1, 2024
Thank you for the Review and Feedback Rebecca

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in Feb 2024
Response from Scott and The Ashley Team on Mar 1, 2024
We are so Happy to hear you had a Great Stay. Hope to see you back soon Sandra and Family!

8/10 Good

Charles

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Feb 2024
Response from Scott and The Ashley Team on Mar 1, 2024
We appreciate the Review Charles.

6/10 Okay

Ryan

Stayed 1 night in Feb 2024
Response from Scott and The Ashley Team on Mar 1, 2024
Thanks for your time Reviewing us Ryan, Please let us know how we could Improve

10/10 Excellent

Brandi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time here, and for the price it was good. Clean and a big room. We did have a bath towel that had a LOT of long dark hair on it. You'll need a box fan or sound machine if you're bothered by neighbors and people in the hallway, the walls are pretty thin. Our check in staff were great, the front door was broken and stuck open, but they made the best of it. They were super helpful and friendly. All in all, we'd stay here again.
Stayed 2 nights in Feb 2024
Response from Scott and The Ashley Team on Mar 1, 2024
Brandi-We apologize you encountered these issues when staying with us and really appreciate the feedback, We can't wait to see y'all again soon.

10/10 Excellent

Douang

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s quite convenient and closed by HWY 101. The room was very quiet and provided all the basic necessary stuff in the room. I have been staying in this hotel quite a few times and enjoying it very much…
Stayed 2 nights in Feb 2024
Response from Scott and The Ashley Team on Mar 1, 2024
Douang- We are so thrilled to hear you had a Fabulous stay! We can't wait to host you again soon. Its wonderful to hear you enjoy coming back!

8/10 Good

Charles

Liked: Staff & service
Stayed 4 nights in Feb 2024
Response from Scott and The Ashley Team on Mar 1, 2024
Thanks for the Review Charles, Come back soon. Please let us know how we could Improve

8/10 Good

Dorianne, Willamina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Scott and The Ashley Team on Mar 1, 2024
Thank you for your Review Dorianne-Come back soon

10/10 Excellent

Viktoria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Good hotel for staying with family
Stayed 2 nights in Feb 2024

10/10 Excellent

Kurt

Liked: Staff & service, property conditions & facilities
Great place! Great price! Great staff!
Stayed 1 night in Feb 2024
Response from Scott and The Ashley Team on Feb 21, 2024
Thank you for the Review Kurt, Come back soon.

10/10 Excellent

Monica

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the money, friendly staff, room was spacious and very clean. Only drawback was staying on the ground floor. While I like the cleanliness of the hardwoods, it’s super noisy!
Stayed 2 nights in Feb 2024
Response from Scott and The Ashley Team on Feb 21, 2024
Monica-We are thrilled to hear your stay was Great. We appreciate you for bringing these concerns to our attention and will see what we can do to fix.

8/10 Good

Rachel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was nice and helpful
Stayed 3 nights in Feb 2024
Response from Scott and The Ashley Team on Feb 21, 2024
Thank you for the Review Rachel.Please let us know if we could improve on anything.

4/10 Poor

Kate

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Feb 2024
Response from Scott and The Ashley Team on Feb 21, 2024
Kate-Please let us know how we could improve. We appreciate the Review.

10/10 Excellent

Taylor R.

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk ladies were super nice and helpful! The pool and spa was great-and it includes breakfast!
Stayed 1 night in Feb 2024
Response from Scott and The Ashley Team on Feb 21, 2024
Taylor- Thanks for Kudos towards our Team and Atmosphere. Can't wait to host y'all again soon.

10/10 Excellent

Tiffany

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Scott and The Ashley Team on Feb 21, 2024
Tiffany- Thank you for the Review. Come back and enjoy another stay soon!

10/10 Excellent

Bob Lilly

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff
Stayed 2 nights in Feb 2024
Response from Scott and The Ashley Team on Mar 1, 2024
We appreciate your Review Bob and Lilly

6/10 Okay

Hunter

Stayed 1 night in Feb 2024
Response from Scott and The Ashley Team on Mar 20, 2024
Hunter-Thank you for the Review. Please provide some feedback so we could Improve.

10/10 Excellent

Stacie

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay if you have a pet. Hubs had the breakfast both days and enjoyed it. Heating and cooling worked great and love that you can open a window for fresh air.
Stayed 2 nights in Feb 2024
Response from Scott and The Ashley Team on Feb 21, 2024
Stacie-So glad to hear your stay was phenomenal. Super stoked to see you back soon.

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value!
Stayed 2 nights in Feb 2024
Response from Scott and The Ashley Team on Feb 21, 2024
5 OUT OF 5. Thank you Robert!

10/10 Excellent

Joann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the employees were very good,
Stayed 2 nights in Feb 2024
Response from Scott and The Ashley Team on Feb 21, 2024
Thanks for the Review Joann

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, great staff!
Stayed 1 night in Feb 2024
Response from Scott and The Ashley Team on Feb 21, 2024
Kurt- Thank you for the Review. Can't wait to host you again soon.

10/10 Excellent

natemah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying at the Ashley Inn and Suites. The staff were very inviting, polite and kind. Also I liked having breakfast there at the hotel, just wish there was a couple more breakfast options.
Stayed 2 nights in Feb 2024
Response from Scott and The Ashley Team on Feb 14, 2024
Natemah- We are so happy you had a Pleasant stay. Can't wait to host you again soon!

10/10 Excellent

Destiny

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were so nice and welcoming!
Stayed 2 nights in Feb 2024
Response from Scott and The Ashley Team on Feb 14, 2024
We appreciate your Review Destiny

8/10 Good

Laurence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were awesome!
Stayed 1 night in Feb 2024
Response from Scott and The Ashley Team on Feb 14, 2024
Laurence-Thanks for the Review and Feedback. Come back soon

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing … offered free cookies at check in .. free breakfast … and super friendly when we needed anything.
Stayed 1 night in Feb 2024
Response from Scott and The Ashley Team on Feb 14, 2024
Erica-Sounds like you had a Stellar Stay. Come back soon and discover another liking you have for Ashley's