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Castaway Motel – Avis

2.5 out of 5
Castaway Motel
1929 W Chapman Ave, Orange, CA

Avis

7,2

Bien

Note de 10 – Excellent, d’après 351 avis sur 943." "
Note de 8 – Bien, d’après 208 avis sur 943." "
Note de 6 – Acceptable, d’après 131 avis sur 943." "
Note de 4 – Médiocre, d’après 89 avis sur 943." "
Note de 2 – Terrible, d’après 164 avis sur 943." "

7,0/10

Propreté

7,2/10

Service et personnel

6,8/10

Commodités

6,8/10

État et installations de l’hébergement

7,0/10

Écoresponsabilité

Avis

2/10 – Terrible

Ozcan

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024
Tina a répondu le 14 mai 2024
Dear Guest, We are sorry to hear that your stay with us did not meet your expectation. We will work hard to continue to improve our guest experience. We hope you will give us another opportunity to serve you better in the future. Thank you.

10/10 – Excellent

Dane

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Amazing staff!
Séjour de 2 nuits en avril 2024
Tina a répondu le 5 mai 2024
Dear Guest, We are happy to hear that your stay with us was most comfortable, and that our staff was warm and welcoming. Please visit us again soon! Thank you.

10/10 – Excellent

Dane

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Always very clean and very friendly staff. Definitely recommend if your in the area!
Tina a répondu le 5 mai 2024
Dear Guest, We are happy to hear that your stay with us was most comfortable, and that our staff was warm and welcoming. Please visit us again soon! Thank you.

10/10 – Excellent

Tim

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very polite management and made my stay feel great
Séjour de 1 nuit en avril 2024
Tina a répondu le 5 mai 2024
Dear Guest, We are happy to hear that your stay with us was comfortable, and that our staff was warm and welcoming. Please visit us again soon! Thank you.

10/10 – Excellent

Alfredo

Points forts : Propreté
Clean rooms
Séjour de 1 nuit en mai 2024
Tina a répondu le 5 mai 2024
Dear Guest, We are happy to hear that your stay with us was most comfortable. We look forward to serving you again in the near future. Thank you.

8/10 – Bien

Georgette

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I liked the location and there was plenty of food option's. The staff who checked me in was friendly.
Séjour de 2 nuits en avril 2024
Tina a répondu le 5 mai 2024
Dear Guest, We are happy to hear that your stay with us was comfortable, and the location was ideal for your travel needs. Please visit us again soon! Thank you.

10/10 – Excellent

Mary

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I was a little iffy about my reservation bc of reviews but I was impressed when I opened the door to our room. The room was clean and looked remodeled. The bathroom was nice. The room had a mini fridge and microwave. The linen and towels were clean. I was happy with my stay and will definitely be coming back whenever I am in the area again.
Séjour de 1 nuit en avril 2024
Tina a répondu le 30 avr. 2024
Dear Guest, Its wonderful to hear that your stay with us was most pleasant. We look forward to serving you again on your next visit with us! Thank you.

6/10 – Acceptable

Lorenzo

Points faibles : Service et personnel, état et installations de l’hébergement
Séjour de 1 nuit en avril 2024
Tina a répondu le 30 avr. 2024
Dear Guest, We are happy to hear that your stay with us was pleasant. Please visit us again soon! Thank you.

6/10 – Acceptable

Mehmet

Séjour de 1 nuit en avril 2024
Tina a répondu le 20 avr. 2024
Dear Guest, We are happy to hear that your stay with us was pleasant. Please visit us again soon! Thank you.

8/10 – Bien

Kenny

Voyage en famille
Them quick to deny you before reading the booking.
Séjour de 1 nuit en avril 2024
Tina a répondu le 16 avr. 2024
Dear Guest, We are glad to hear that your stay with us was pleasant. We are sorry that it took the front desk time to find second reservation as it was under different name. We hope you enjoyed your travels to Southern California, and we look forward to serving you again in the future. Thank you.

6/10 – Acceptable

Maria

Séjour de 1 nuit en avril 2024
Tina a répondu le 30 avr. 2024
Dear Guest, We are happy to hear that your stay with us was pleasant. Please visit us again soon! Thank you.

10/10 – Excellent

Lamaur

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Best deal in town and great management
Séjour de 1 nuit en mars 2024
Tina a répondu le 6 avr. 2024
Dear Guest, We are happy to hear that your stay with us was pleasant. Please visit us again soon! Thank you.

10/10 – Excellent

Heather

Points forts : Service et personnel
Friendly staff
Séjour de 2 nuits en mars 2024
Tina a répondu le 6 avr. 2024
Dear Guest, We are happy to hear that your stay with us was pleasant and that our staff was welcoming and friendly. Please visit us again soon! Thank you.

4/10 – Médiocre

Alicia

Voyage de couple, Voyage d’affaires
Points forts : Commodités
The people up stairs and on the side we’re up all night long stomping and just poorly walking around all night it sounded so bad I couldn’t sleep
Séjour de 1 nuit en mars 2024
Tina a répondu le 2 avr. 2024
Dear Guest, We are sorry to hear that noise from the adjacent room disturbed your stay. Our staff did reach out to the guest to keep it quite. We hope you will give us another opportunity to serve you better in the future. Than you.

10/10 – Excellent

Ricky

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Was a little disappointed on the room I had this time vs the last one but it was mixed. The last one didnt have a kitchen this one did with an extra room. This one only had a standup shower with low water pressure. The other one had a tub with better water. One had smaller bathroom one had bigger. Etc etc. overall though they were both nice rooms.
Séjour de 2 nuits en mars 2024
Tina a répondu le 2 avr. 2024
Dear Guest, We are glad to hear that your stay with us was pleasant. Please request the room you like at check-in, we will try our best to accommodate your request. Please visit us again soon! Thank you.

10/10 – Excellent

Dennis

Points forts : Propreté
cold staff
Séjour de 3 nuits en mars 2024
Tina a répondu le 30 mars 2024
Dear Guest, We are happy to hear that your stay with us was pleasant. We will use your feedback to encourage our staff to be warm and welcoming, Please visit us again soon! Thank you.

10/10 – Excellent

Sahiry

Points forts : Commodités, état et installations de l’hébergement
Staff very honest and nice, love this place.
Séjour de 1 nuit en mars 2024
TIna a répondu le 27 mars 2024
Dear Guest, Its wonderful to hear that your stay with us was most pleasant. We look forward to serving you again on your next visit with us. Thank you.

6/10 – Acceptable

Ronald

Voyage de couple
Points faibles : Commodités, état et installations de l’hébergement
Property was close to where we wanted to be. Room had what appeared to be soiled towels.
Séjour de 4 nuits en mars 2024
TIna a répondu le 27 mars 2024
Dear Guest, We are glad to hear that your stay with us was pleasant and the location was ideal for your travels. We are sorry to hear that towels in the room were not clean, we have forwarded your feedback to our housekeeping team so that we can address this immediately. We encourage all out guests to reach out to the front desk for any additional supply and we will be happy to provide them. We hope you will give us another opportunity to serve you again tin the future. Thank you.

6/10 – Acceptable

GAYLE

Points faibles : État et installations de l’hébergement
Séjour de 3 nuits en mars 2024
TIna a répondu le 27 mars 2024
Dear Guest, We are happy to hear that your stay with us was pleasant. Please visit us again soon! Thank you.

10/10 – Excellent

Gaetania

Voyage en famille, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everything was good & Nessi was excellent to work with!
Séjour de 2 nuits en mars 2024
Tina a répondu le 23 mars 2024
Dear Guest, Its wonderful to hear that your stay with us was most pleasant, and that our staff was warm and welcoming. We look forward to serving you again in the near future. Thank you.

6/10 – Acceptable

Lorenzo

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en mars 2024
Tina a répondu le 16 mars 2024
Dear Guest, We are happy to hear that your stay with us was comfortable. Please visit us again soon! Thank you.

2/10 – Terrible

Fardad

Points forts : Propreté
Points faibles : Service et personnel
Séjour de 1 nuit en mars 2024
Tina a répondu le 12 mars 2024
Dear Guest, We are sorry to hear that your stay with us did not meet your expectation. We will work hard to continue to improve our guest experience. We hope you will give us another opportunity in the future to serve you better. Thank you.

8/10 – Bien

GAYLE

Séjour de 1 nuit en mars 2024
TIna a répondu le 27 mars 2024
Dear Guest, We are happy to hear that your stay with us was pleasant. Please visit us again soon! Thank you.

10/10 – Excellent

Lamaur

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Property managers are great
Séjour de 1 nuit en février 2024
Tina a répondu le 9 mars 2024
Dear Guest, We are happy to hear that your stay with us was pleasant and that our staff was welcoming. Please visit us again soon! Thank you.

8/10 – Bien

Wendy

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It was good .i sleep comfortable
Séjour de 1 nuit en mars 2024
Tina a répondu le 9 mars 2024
Dear Guest, We are happy to hear that your stay with us was comfortable and relaxing. Please visit us again soon! Thank you.

10/10 – Excellent

caroleen

Voyage de couple, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Didn't like the noise level
Séjour de 1 nuit en mars 2024
Tina a répondu le 9 mars 2024
Dear Guest, We are happy to hear that your stay with us was pleasant. We are sorry about the noise. We hope to to have another opportunity to serve you again in the near future. Thank you.

6/10 – Acceptable

Taylor

Points faibles : État et installations de l’hébergement
Séjour de 2 nuits en février 2024
Tina a répondu le 24 févr. 2024
Dear Guest, We are glad to hear that your stay with us was comfortable. Please visit us again soon! Thank you.

8/10 – Bien

WILLIAM, Porter Ranch

Voyage de couple
Points forts : Propreté, état et installations de l’hébergement
Points faibles : Commodités
Amazing loved it
Séjour de 4 nuits en février 2024
Tina a répondu le 24 févr. 2024
Dear Guest, We are very happy to hear that your stay with us was pleasant. Please visit us again soon! Thank you.

6/10 – Acceptable

Karen

Points faibles : Service et personnel
No me resolvieron los problemas que pedí y cobraron mucho de depósito
Tina a répondu le 24 févr. 2024
Dear Guest, We hope you had a pleasant stay with us. Please visit us again in the near future. Thank you.

10/10 – Excellent

Lamaur

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Front desk always helpful
Séjour de 1 nuit en février 2024
Tina a répondu le 17 févr. 2024
Dear Guest, Its wonderful to hear that your stay with us was most pleasant and that our staff was helpful. Please visit us again soon! Thank you.

10/10 – Excellent

Lamaur

Voyage en groupe, Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Management is great
Séjour de 1 nuit en février 2024
Tina a répondu le 17 févr. 2024
Dear Guest, Its wonderful to hear that your stay with us was most pleasant. Please visit us again soon! Thank you.

2/10 – Terrible

RU

Voyage en famille
Points faibles : Commodités
The lady at the reception was very mean like she is doing a favor for staying there. Bad attitude really bad
Séjour de 2 nuits en février 2024
Tina a répondu le 17 févr. 2024
Dear Guest, We are sorry to hear that our staff was not friendly. We will use your feedback to improve our service. Thank you.

8/10 – Bien

Jose

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en février 2024
Tina a répondu le 14 févr. 2024
Dear Guest, We are happy to hear that your stay with us was pleasant. Please visit us again soon! Thank you.

10/10 – Excellent

Michael

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en janvier 2024
Tina a répondu le 10 févr. 2024
Dear Guest, Its wonderful to hear that your stay with us was most pleasant. We look forward to serving you again in the near future. Thank you.

10/10 – Excellent

Michael

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice remodel bathrooms.. Nice beds.. very comfortable room..
Séjour de 1 nuit en février 2024
Tina a répondu le 10 févr. 2024
Dear Guest, Its wonderful to hear that your stay with us was most pleasant. We look forward to serving you again in the near future. Thank you.

10/10 – Excellent

Michael

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Remodeled bathrooms.. big beds.. very nice..
Séjour de 1 nuit en février 2024
Tina a répondu le 10 févr. 2024
Dear Guest, Its wonderful to hear that your stay with us was most pleasant. We look forward to serving you again in the near future. Thank you.

2/10 – Terrible

Connie

Voyage de couple
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Bed Bug infestation owners did not disclose. Do not stay here. When I arrives there were some mattresses stacked up in the parking lot but it didn’t occur to me that there were bedbugs! My boyfriend’s neck is torn up! I itch and can’t even go home now. The hotel owners were rude anyway and refused to refund our money even after so sent Expedia photos. I reported this to Vector. They should not have let us stay there. They didn’t even do a towel service or change the linen. They made us park our second car away from the property but didn’t disclose that in the ad on Expedia. The wife came outside and demanded my room number as if I wasn’t a paying guest! Orange is nice but this could spread to other hotels and hurt the city. These people still have not referenced my $50 deposit.
Séjour de 2 nuits en janvier 2024
Tina a répondu le 2 févr. 2024
Dear Guest, We changed all our mattresses to Sealy Brand. The mattress in your room was brand new, and we hope it was comfortable. We had temporarily put mattresses on the side for recycling. Also it is our policy to allow one car for each reservation (due to tight parking area), and this policy is clearly stated online. We are sorry for the inconvenience. We have refunded your deposit. Thank you.

8/10 – Bien

Katrina

Points forts : Propreté, service et personnel et confort de la chambre.
Séjour de 2 nuits en janvier 2024
Tina a répondu le 3 févr. 2024
Dear Guest, We are happy to hear that your stay with us was comfortable. Please visit us again in the near future. Thank you.

8/10 – Bien

Michael

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
A great value!
Clean, spacious and comfortable rooms. Staff was friendly and check-in was easy. I've stayed here in the past and would have no issues staying here again.
Séjour de 1 nuit en janvier 2024
Tina a répondu le 3 févr. 2024
Dear Guest, Its wonderful to hear that your stay with us was most pleasant. We look forward to serving you again in the near future. Thank you.

10/10 – Excellent

Michael

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very friendly staff as well as clean rooms with new beds. New refrigerators everything was really nice
Séjour de 3 nuits en janvier 2024
Tina a répondu le 3 févr. 2024
Dear Guest, Its wonderful to hear that your stay with us was most pleasant. We look forward to serving you again in the near future. Thank you.

10/10 – Excellent

Michael

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff is very helpful.. Nice rooms..Close to Orange circle and freeways
Séjour de 1 nuit en janvier 2024
Tina a répondu le 27 janv. 2024
Dear Guest, We are happy to hear that your stay with us was comfortable, and that our staff was warm and welcoming. Please visit us again soon! Thank you.

2/10 – Terrible

dave

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Tina a répondu le 27 janv. 2024
Dear Guest, It is our hotel policy to require valid ID to process check-in. We cannot make exception to this policy. This is for protection of our guest and staff. Thank you for your understanding.

10/10 – Excellent

Ryan, Garden Grove

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 3 nuits en janvier 2024
Tina a répondu le 27 janv. 2024
Dear Guest, Its wonderful to hear that your stay with us was most pleasant. We look forward to serving you again in the near future. Thank you.

10/10 – Excellent

Wilbert

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very clean and safe
Séjour de 2 nuits en janvier 2024
Tina a répondu le 20 janv. 2024
Dear Guest, Its wonderful to hear that your stay with us was most pleasant. We look forward to serving you again in the near future. Thank you.

10/10 – Excellent

Michael

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en janvier 2024
Tina a répondu le 20 janv. 2024
Dear Guest, Its wonderful to hear that your stay with us was most pleasant. We look forward to serving you again in the near future. Thank you.

6/10 – Acceptable

Ivan

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en janvier 2024
Tina a répondu le 20 janv. 2024
Dear Guest, We hope you had a comfortable stay with us. Please visit us again in the near future. Thank you.

10/10 – Excellent

Sarahi

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Excellent
I really like this place is clean and nice also closer to lot of business for you in case need anything
Séjour de 1 nuit en janvier 2024
Tina a répondu le 13 janv. 2024
Dear Guest, Its wonderful to hear that your stay with us was most pleasant. We look forward to serving you again in the near future. Thank you.

10/10 – Excellent

Michael

Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Séjour de 2 nuits en janvier 2024
Tina a répondu le 9 janv. 2024
Dear Guest, Its wonderful to hear that your stay with us was most pleasant. Please visit us again soon! Thank you.

10/10 – Excellent

Arianna

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very good location
Tina a répondu le 10 févr. 2024
Dear Guest, Its wonderful to hear that your stay with us was most pleasant and the location was ideal for your travel needs. Please visit us again soon! Thank you.

4/10 – Médiocre

Raquel

Séjour de 1 nuit en décembre 2023
Tina a répondu le 9 janv. 2024
Dear Guest, We are sorry to hear that your stay with us did not meet your expectation. We will work hard to improve our guest experience. We hope you will give us another opportunity to serve you again in the near future. Thank you.