Hello Kendra,We take all guest feedback seriously and have communicated your concerns to our pest control team for further investigation. Your comfort is important to us, and we apologize for any inconvenience this may have caused during your stay.

Hello Gwendoline,We appreciate your feedback and are glad to hear you found the room clean for your overnight stay. We apologize for any noise disturbances you experienced; please feel free to reach out to our management directly for further assistance. Thank you for choosing to stay with us.

Hello Glenda, We are disappointed to hear about your experience and apologize for any inconvenience caused during your stay. We strive to provide excellent customer service and will address this with the team. Thank you for sharing your feedback with us.

Hello Karen, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

Hello Eliana,We appreciate your kind words about our housekeeping team, who strive to offer exceptional service to all our guests. Your feedback is valuable as we continuously work to maintain a high standard of hospitality. If there are any further comments or concerns, please feel free to contact management directly.

Hello George,We are delighted to hear that you had a memorable stay with us. Your positive feedback is greatly appreciated, and we hope to welcome you back soon for another wonderful experience!

Hello Michelle,We are delighted to hear that you had a comfortable and convenient stay with us! Our team works hard to provide excellent service and ensure all guests have an enjoyable experience. Your feedback is truly appreciated, and we look forward to welcoming you back in the future.

Hello Michelle,We're glad to hear you found our location convenient for your Disneyland visit! Being close to Porto's Bakery is definitely a bonus. Should you choose to stay with us in the future, we hope you enjoy another pleasant stay.

Hello Gerardo, Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed your stay overall, particularly the comfortable bed and linens. We appreciate your comments regarding the privacy in the bathroom and the gap under the front door, as this helps us improve our services for future guests. We look forward to welcoming you back on your next visit.

Hello Kelly, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

Hello Christina,We are pleased to hear that our staff exceeded your expectations during your stay. Your positive feedback is greatly appreciated, and we strive to provide exceptional service to all our guests. If you have any more comments or suggestions, please feel free to reach out to our management team.

Hello Backup,We're delighted to hear you had a "great" experience at our hotel. Our team works hard to ensure all guests enjoy their stay. Your feedback is appreciated as it helps us to continue providing excellent service. If you have any suggestions for improvement, please don't hesitate to reach out to us.

Hello Kimberly, We appreciate your feedback and apologize for any inconvenience. We strive to create a welcoming environment for all guests. We'll address this with our team for future improvements. Thank you for bringing this to our attention.

Hello Christina,We are delighted to hear that you had an excellent experience during your stay with us! If you ever have any additional comments or suggestions, please do not hesitate to contact us directly.

Hello David,We appreciate your feedback and regret to hear that your experience did not meet your expectations. It is always our goal to provide a positive stay for all our guests. We value your comments and will take them into consideration for future improvements.

Hello Geno,We appreciate your positive feedback on your recent stay with us. It's delightful to hear that you found our hotel to be accommodating and reasonably priced. Thank you for choosing us, and we hope to welcome you back in the future.

Hello Priscilla, We appreciate you sharing your feedback with us. We'll address the concerns about the room's condition and the amenities mentioned to enhance our guests' experience. Thank you for highlighting the positives of our family suites. Your insights will help us improve our services for future guests.

Hello Jessica, Thank you for sharing your feedback with us. We appreciate your comments on our property. We will look into the concerns you raised about the odor and breakfast options for potential improvements. Rest assured, your suggestions will be considered for future enhancements.

Hello Backup,We're delighted to hear that you found our staff to be excellent during your stay. Should you have any further feedback or if there is anything we can assist you with, please don't hesitate to contact our management team directly. Thank you for choosing our hotel, and we hope to welcome you back in the future.

Hello Eliana,We appreciate your feedback and take security seriously at our hotel. Your concerns will be shared with the management team for further review and improvement. Thank you for bringing this to our attention.

Hello Doreen,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

Hello Ngabo, We're sorry to hear about your experience. Kindly reach out to our management team for further assistance regarding the double charge and noise complaint. Your feedback on the room condition will be shared with our housekeeping team to ensure improvements are made. Thank you for bringing these concerns to our attention.

Hello Shabock,We appreciate your feedback regarding the hot water issue and will ensure it is looked into promptly. Your input helps us enhance our services for all guests. Thank you for bringing this to our attention.

Hello Fakaosifono, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

Hello Cheyenne,We appreciate your feedback regarding your recent stay. We're delighted to hear that our front desk staff was able to assist you during your visit. Your comments about the breakfast area have been noted for further review. Please feel free to reach out to our management team with any additional details for future improvement opportunities.

Hello Eliana,We apologize for any inconvenience caused by the trash left around the stairs. Your feedback will be shared with our team for improvement. Thank you for bringing this to our attention.

Hello charisse ann, We are delighted to hear that you enjoyed our convenient location near popular attractions and found our breakfast to your liking. We appreciate your positive feedback and hope you had a memorable stay with us.

Hello Helen,Thank you for sharing your feedback with us. We are delighted that you enjoyed your suite and breakfast during your stay. We appreciate your comment about the parking lot and will address it accordingly. We look forward to welcoming you back on your next visit.

Hello claudia, We appreciate your feedback regarding your recent stay at our hotel. We take all guest comments seriously and will address this with our housekeeping team for improvement. Thank you for bringing this to our attention so we can ensure a higher standard moving forward.

Hello Eric,We are delighted to hear that you felt at home during your stay with us and enjoyed our clean accommodations. It's great to know that you found our continental breakfast outstanding. Your feedback is truly appreciated, and we hope to welcome you again in the future.

Hello Michelle,We appreciate your positive feedback and are glad to hear you had an excellent experience at our hotel. If you have any further comments or suggestions, please feel free to contact our management team for future improvements.

Hello Michelle,We appreciate your feedback and are glad to hear you had a positive experience at our hotel. Your satisfaction is important to us, and we hope to welcome you back in the future for another great stay.

Hello katrina,We are thrilled to hear that you had a pleasant stay with us! If there is anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon!

Hello George,We appreciate your feedback and apologize for any shortcomings in your stay. Your comments will be shared with the team for further review and improvement. Thank you for taking the time to share your experience with us.

Hello Jose, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

Hello luis,We appreciate your kind words regarding our friendly staff. Your feedback is valuable to us as we strive to provide exceptional service to all our guests.

Hello Denise, We appreciate your feedback and regret to hear about your experience with our receptionist. We will review our training procedures to ensure a warm welcome for all our guests in the future. Thank you for bringing this to our attention.

Hello Mario, We appreciate your feedback and apologize for any inconvenience caused during your stay. We will ensure our maintenance team promptly reviews and addresses this matter to prevent any future occurrences. Your comments are invaluable in helping us improve our services for all our guests.

Hello Beth, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

Hello Cathy, We appreciate your feedback and apologize for any inconvenience you may have experienced during your stay. We strive to provide accurate information on our website and will address your concerns with our team for improvement. Your comments about our staff will also be shared for training purposes. Please contact our management for any further assistance or clarification on your concerns.

Hello José Antonio, We are delighted to hear that our convenient location near the freeway provided you with easy access during your stay. We strive to offer a convenient experience for all our guests. Thank you for choosing our hotel, and we hope to welcome you back in the future.

Hello Adriana, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

Hello Aaron, Thank you for sharing your feedback with us. We regret to hear about the issues you encountered during your stay as guest satisfaction is our top priority. Your concerns will be addressed with the relevant departments for improvement. We appreciate your valuable comments as they help us enhance the guest experience for all future visitors.

Hello Juan, We appreciate your feedback on our convenient location and proximity to restaurants. We are glad you found it to your liking and hope to welcome you back for another enjoyable stay.

Hello Matthew,We are pleased to hear that you enjoyed your spacious room, the service provided by our front desk staff, and the breakfast during your recent stay with us. Your kind words about Daren will be shared with our team. We appreciate your feedback on the hot tub, and hope to welcome you back and exceed your expectations on your next visit to Buena Park.

Hello Kennedy Mitchell, I'm sorry to hear about the challenges you faced with our breakfast hours and the absence of a water bottle filling station. It's important for us to know about our guests' experiences to improve our services. We appreciate your feedback on the room and facilities and will share this with our team for future enhancements.

Hello Luis, We're sorry to hear that your stay fell short of expectations. Please contact us directly with any further feedback so we can address your concerns and improve our services for the future.

Hello Jessica, We appreciate you choosing our hotel and regret to hear that your experience was not up to your expectations. Your feedback is valuable to us, and we encourage you to reach out to us directly to discuss any issues you may have encountered during your stay. We hope to have the opportunity to welcome you back in the future and provide a better experience.

Hello Brooke, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.