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I loved waking up and seeing the ocean in the morning. The hotel was right in the mix. Walk to a coffee shop, restaurants and lots of shopping. Watch the sunset from the balcony. S’mores in the courtyard and the free bike use were nice touches. We will be back for sure!
Suzanne
Stayed 3 nights in Mar 2024
Response from Omar on Mar 23, 2024
Thank you for your feedback! We hope to see you soon
10/10 Excellent
Jane
Mar 17, 2024
Super friendly and informed staff from the front desk to the valet guys. Location is the best, and the hotel makes everything so comfortable and accessible. We had a fabulous stay, and will definitely return.
Jane
Stayed 2 nights in Mar 2024
Response from Omar on Mar 23, 2024
Thank you for your feedback! We hope to see you soon
10/10 Excellent
Jason
Travelled with family, Travelled with family and small children
There staff was not very helpful or friendly check in at 4pm don’t waste your time with trying to check in early they will look at you like your dumb I expected the cleanness of the room to be a lot cleaner
Krystle
Stayed 1 night in Feb 2024
Response from Spencer on Mar 11, 2024
We sincerely apologize for the experience you had during your visit. It's crucial to us that all guests feel welcomed and receive prompt, friendly service. We also hold cleanliness to the highest standard, so hearing your room did not meet these expectations is concerning. Rest assured, we'll address these issues directly to ensure they are rectified. Thank you for bringing them to our attention, and we hope for an opportunity to provide you with a more positive experience in the future.
This place was beautiful and perfect to stay at. There’s a whole bunch of hotels under us and there’s also very easy access to the beach which was great
Amazing Staff! Stephanie at the front desk wrote a beautiful note to my daughter wish her luck in her dance competition. It made her night! We created memories making S’mores in the evening and having hot chocolate in the mornings! We cant wait to go back in April! Thank you Kimpton Shorebreak!
Julie
Stayed 1 night in Feb 2024
Response from omar on Feb 27, 2024
Thank you for your feedback and we will be sure to pass this to her :)
After a 2 day stay at Disneyland and the surrounding hotel options it was really amazing to decompress and relax next to the beach and have everything be laid back. This hotel helped us recharge. Honestly the only real complaint I would have is making the bathrooms a little more private. When traveling with our kids sometimes its nice to have a locked door while taking a bath.
This place is so fun, so convenient. Shoobie booked us in and even with a hiccup on placing incidentals on a different card, he found the right answer! And Nicholas was able to get us in the right room! As far as the ability to play records in your room, definitely needs an upgrade. Speakers are damaged and the stylus wouldn’t stay on the record. That being said, many people don’t know how to play wax anymore 😕 Overall a great stay!
This is our go to place to stay whenever we visit HB. Great location, walking distance to everything. Love the amenities included in the daily resort fee (beach chairs, bikes for adults and kids, smores kits, daily happy hour, coffee/tea/hot cholate bar). The list goes on and on. Absolutely love this hotel.
They had us waiting u til 6pm to check in because the room was no clean. we missed our hockey game .
valet was horrible . I could never find the valet.
the lobby elevator smelled like pee.
WILL NEVER STAY HERE AGAIN
Edgar
Stayed 1 night in Jan 2024
Response from omar on Feb 27, 2024
Thank you for your feedback. We will use this to improve our service with the team and we are sorry for this inconvenience
Great spot near the pier, staff is very helpful and friendly. Lots of places to eat that are walking distance. Great food in the restaurant inside the hotel itself.
I recently stayed here for a quick solo get away and it was a great location! Right across from the beach and nestled in between great shops. It is a bit noisy of a hotel so if you're looking for R&R or travelling with kids, this probably is not the best place. If you're up for partying and a boutique hotel this is your place to stay!