Ratings based on 834 Verified Reviews

2.9 out of 5
54% of guests recommend
3.1 Room cleanliness
3.3 Service & staff
3.1 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 20-Feb-2017
We booked early, so we got an amazing price!!! Plus, when our party size shrunk, they kept the price match and upgraded the room. Great staff & parking wasn't a hassle.
4out of 5
Recommended
for Everyone
by A verified traveller

Close to the convention center & Disney Land

Posted 19-Feb-2017
We stayed at this hotel for a quick little getaway and like they say you always get what you pay for. That holds true for this hotel. This property is due for some upgrades but overall the room was clean and comfortable and the staff was very helpful and accommodating to anything that we needed. If you're not looking for a fancy or no thrills place then this place is just for you. I also looked at the other reviews that people had posted as far as problems and our issues at the hotel and I did not experience any of them so they'll probably have already addressed all of them.
4out of 5
Recommended
for Everyone
by A verified traveller

Close to the convention center and Disney Land

Posted 19-Feb-2017
We stayed at this hotel for a quick little getaway and like they say you always get what you pay for. That holds true for this hotel. This property is due for some upgrades but overall the room was clean and comfortable and the staff was very helpful and accommodating to anything that we needed. If you're not looking for a fancy or no thrills place then this place is just for you. I also looked at the other reviews that people had posted as far as problems and our issues at the hotel and I did not experience any of them so they'll probably have already addressed all then!
1out of 5
by A verified traveller fromManteca, CA

Disappointed in our hotel stay

Posted 18-Feb-2017
Pros: We were able to check-in and out quickly.
Cons: Basic maintenance to insure that the rooms and equipment are safe and fully functioning. Better staffing for guests needs (i.e. maid service, site ma
Location: The hotel does not sell shuttle passes and you are referred to the Double Tree Hotel to make your purchase.
Our family suite was not what we expected. The room you entered into first was the childrens area which opened to the outdoor hallway. The door had a large size gap around the entire door allowing light and air to pass through while shut. The televisions in both rooms did not have functioning volume control through their remotes. Maid service was very poor. The only beds that were made and the linens changed for our entire stay were the 2 double beds in the second room. The bunk beds were never touched. Ice machine was broken and we were told by hotel staff to walk to one of the near by hotels and get ice as needed. Overall, we would not stay at the hotel again.
3out of 5
by A verified traveller

Posted 17-Feb-2017
This hotel had lots of strange people waking around like people might live here and it's very outdated. It's old and has an old smell. Bathrooms looked horrible and bathroom had sliding door and it didn't close correctly all plugs were loose and you could barley keep your charger plugged in.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 9-Feb-2017
Great spacious rooms available with three beds! hard to find affordable hotels that include 3 beds.
1out of 5
by A verified traveller

this hotel need remodel because very old

Posted 7-Feb-2017
Pros: i don t like anything
Cons: any thing need change
next time i will book different one and never stay this hotel anymore
1out of 5
by A verified traveller

No hot water! Just cold!

Posted 7-Feb-2017
No hot water when I went to shower. Not even warm water! Lady in the lobby didn't care! She said you booked thru Expedia nothing I can do..
1out of 5
by A verified traveller fromAZ

Motel

Posted 30-Jan-2017
Expedia had been over rate this place. It the worst place I never have before.. it can call motel and shower very bad. Anyway it look too bad, I'm very disappointed it.
3out of 5
Recommended
for Everyone
by A verified traveller fromDenver

Posted 27-Jan-2017
Pros: Hotel staff has always been very nice.
Cons: Make sure all of your basic needs are covered.
Location: Convention center is close.
They had a hot water problem the entire time. Saturday night and Sunday morning I had zero hot water.