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Reviews of Quality Inn Placentia Anaheim Fullerton

2.5 out of 5
Quality Inn Placentia Anaheim Fullerton
710 W Kimberly Ave, Placentia, CA

Reviews

8.2

Very good

Rating 10 - Excellent. 496 out of 1018 reviews" "
Rating 8 - Good. 285 out of 1018 reviews" "
Rating 6 - Okay. 108 out of 1018 reviews" "
Rating 4 - Poor. 56 out of 1018 reviews" "
Rating 2 - Terrible. 73 out of 1018 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

8/10 Good

Alain, Abbotsford

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay ..hallway smelt like pot all 3 days .beside that great breakfast, friendly staff, nice and comfortable rooms
Stayed 3 nights in Mar 2024
Response from Teo Huerta, General Manager on Mar 27, 2024
Thank you for your stay, we apologize for the smell as we try to control this as much as we can, we hope to see you again in the near future.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property, easy drive to Disneyland
Stayed 2 nights in Mar 2024
Response from Teo Huerta, General Manager on Mar 27, 2024
Thank you Michelle, it was an honor having you as a guest at Quality Inn Placentia.

8/10 Good

Alecia

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 4 days and it was good. Facility was fairly maintained. Room was clean and came with a small refrigerator which was well needed for our stay. Hot breakfast was available and a staff member was available to make waffles which was an added bonus. We enjoyed our time there. Very convenient and quiet location. Very close to Disney.
Stayed 3 nights in Feb 2024
Response from Teo Huerta, General Manager on Mar 19, 2024
I thank you very much for your recent stay and hope to see you again when your travels bring you back to the area.

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and easy stay. Staff forgot to resupply some utilities but overall a very enjoyable stay!
Stayed 3 nights in Mar 2024
Response from Teo Huerta, General Manager on Mar 11, 2024
Hello Charles, thank you very much for your stay and my apologies on forgetting to resupply utilities, we hope we can see you again soon.

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024
Response from Teo Huerta, General Manager on Mar 11, 2024
We truly appreciate your stay and feedback Melissa.

6/10 Okay

Jose

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Teo Huerta, General Manager on Mar 8, 2024
Thank you Jose, we'll see you again soon.

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient
Stayed 3 nights in Feb 2024
Response from Teo Huerta, General Manager on Mar 8, 2024
Adrian, thank you for your stay, we are glad our hotel was to your standards and of convenience to you.

8/10 Good

Ana

Stayed 1 night in Mar 2024
Response from Teo Huerta, General Manager on Mar 8, 2024
Thank you for your stay and valuable feedback.

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024
Response from Teo Huerta, General Manager on Mar 5, 2024
We thank you for your stay and feedback.

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to stay
Stayed 1 night in Mar 2024
Response from Teo Huerta, General Manager on Mar 8, 2024
We appreciate your stay and feedback Michael, hope to see you again soon.

8/10 Good

Sarah Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities
Was exactly what we needed, a roof over our heads and a bed to sleep in. Staff was kind, breakfast was good.
Stayed 2 nights in Feb 2024
Response from Teo Huerta, General Manager on Mar 27, 2024
Hi Sarah Ann, we thank you for your stay, please know that your feedback is very important and we hope to see you again soon.

4/10 Poor

Lisa, Denver

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The carpet and upolistered chair were stained. The room didn't seem properly cleaned and restocked. The bed was super uncomfortable. I tossed and turned all night. When getting dressed in the morning i found a dead roach on th carpet. It was clear this room had not been properly cleaned or this roach would have been vacuumed up. I was really hoping for a better experience as its close to where i travel to twice a month. I won't be back.
Stayed 1 night in Feb 2024
Response from Teo Huerta, General Manager on Feb 29, 2024
Thank you for your stay Lisa and I apologize for the inconvenience, we have taken measures to ensure that this does not occur in the future and we hope to see you again real soon,

10/10 Excellent

Angelica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and the staff is super friendly!
Stayed 2 nights in Feb 2024
Response from Teo Huerta, General Manager on Feb 29, 2024
We really appreciate your stay and feedback Angelica.

8/10 Good

Jaiju

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024
Response from Teo Huerta, General Manager on Mar 5, 2024
We thank you for your stay and feedback.

10/10 Excellent

Bianca

Travelled with partner
Liked: Amenities
First time staying here and me and my husband loved it. The room was really nice breakfast was good! Definitely will be back
Stayed 2 nights in Feb 2024
Response from Teo Huerta, General Manager on Mar 5, 2024
Bianca, we want to thank you for your recent stay and hope to see you once again soon.

10/10 Excellent

Laila, MODESTO

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, great location
Stayed 1 night in Feb 2024
Response from Teo Huerta, General Manager on Mar 5, 2024
Thank you very much for staying with us and for sharing your valuable feedback.

10/10 Excellent

a

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Feb 2024
Response from Teo Huerta, General Manager on Mar 5, 2024
Thank you for your recent stay and feedback.

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Teo Huerta, General Manager on Mar 5, 2024
We truly appreciate your stay and feedback.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Teo Huerta, General Manager on Mar 5, 2024
We really appreciate your stay and feedback Daniel.

10/10 Excellent

Maria

Liked: Staff & service, property conditions & facilities
Good place
Stayed 1 night in Feb 2024
Response from Teo Huerta, General Manager on Mar 5, 2024
Maria, we thank you for your recent stay and feedback.

10/10 Excellent

Sophia

Stayed 1 night in Feb 2024
Response from Teo Huerta, General Manager on Mar 27, 2024
Sophia, we appreciate your stay and feedback.

10/10 Excellent

Brian

Stayed 1 night in Feb 2024
Response from Teo Huerta, General Manager on Mar 27, 2024
Thank you for staying with us Brian, it was a pleasure to be of service.

10/10 Excellent

Michael John, San Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place and Staff was superb. nothing else to say. i would gladly go here next year again..
Stayed 3 nights in Jan 2024
Response from Teo Huerta, General Manager on Mar 5, 2024
Michael, we truly appreciate your stay and feedback.

8/10 Good

Judy

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple basics and easy rest.
Stayed 3 nights in Feb 2024
Response from Teo Huerta, General Manager on Mar 5, 2024
Judy, thank you for your recent stay and feedback.

8/10 Good

Ivan Arevalo

Liked: Cleanliness, staff & service
Overall good place to stay. It’s a bit noisy in the am.
Stayed 1 night in Feb 2024
Response from Teo Huerta, General Manager on Mar 5, 2024
We appreciate your stay and feedback.

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family stayed for a couple of nights while visiting Disney. Good sized rooms, good continental breakfast included with eggs and sausage. Would stay again. Only complaint was that the pull out bed was absolutely terrible and needs a new mattress.
Stayed 2 nights in Jan 2024
Response from Teo Huerta, General Manager on Mar 5, 2024
Thank you for your stay and feedback Victoria.

10/10 Excellent

Teresa A

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and welcoming
Stayed 1 night in Jan 2024
Response from Teo Huerta, General Manager on Mar 5, 2024
Thank you for your stay and feedback Teresa.Kind regards,

10/10 Excellent

Giselle

Stayed 3 nights in Dec 2023
Response from Teo Huerta, General Manager on Mar 4, 2024
Thank you for your stay and feedback Giselle.

10/10 Excellent

Edelmira

Liked: Property conditions & facilities
.
Stayed 1 night in Jan 2024
Response from Diago on Jan 29, 2024
Thank you for your feedback. We're glad you enjoyed your stay. We hope to see you again soon.

6/10 Okay

Linda

Stayed 1 night in Jan 2024
Response from Teo Huerta, General Manager on Mar 27, 2024
Thank you for your stay Linda, we'll see you on your next trip to the area.

6/10 Okay

Jeanne

Liked: Cleanliness, staff & service
It was in an industrial park, not necessarily unsafe but isolated. Staff was very responsive and helpful. Room smelled not great, but was quiet and had the standard amenities. The heat is n my room wasn’t working. The exterior doors didn’t lock and that felt less secure to me. Breakfast was standard for the type of house lace it is, okay.
Response from Diago on Jan 22, 2024
Thank you for your feedback Jeanne. We're sorry we didn't exceed your expectations during your stay. We hope to get another opportunity to properly host you in the future.

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Diago on Jan 29, 2024
Thank you for your feedback. We're glad you enjoyed your stay. We hope to see you again soon.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great place for what we needed and a nice sunny out door pool to relax by.
Stayed 1 night in Dec 2023
Response from Diago on Jan 29, 2024
Thank you for your feedback. We're glad you enjoyed your stay. We hope to see you again soon.

2/10 Terrible

Taib

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We found our room dirty when we walked in. It was so disgusting. We had drove 6 hours and we walk in a unclean room
Stayed 2 nights in Dec 2023
Response from Diago on Jan 15, 2024
Thank you for your feedback Taib. We're so sorry you had this less than ideal experience. We'll use your comments to address this issue and ensure this doesn't happen again. We hope you give us another opportunity to properly host you.

8/10 Good

Tricia, Vista

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Diago on Jan 15, 2024
Thank you for the feedback Tricia. We hope you to see you again soon.

8/10 Good

Amin, Granada Hills

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Diago on Jan 12, 2024
Thank you for your feedback. We hope to see you again soon!

10/10 Excellent

juan l torres

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Dec 2023
Response from Diago on Jan 12, 2024
Thank you for your feedback. We hope to see you again soon!

8/10 Good

marcel

Travelled with partner
Liked: Amenities
breakfast was great very nice quiet stay
Stayed 2 nights in Jan 2024
Response from Diago on Jan 12, 2024
Thank you for your feedback. We hope to see you again soon!

10/10 Excellent

Karla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Diago on Jan 12, 2024
Thank you for your feedback. We hope to see you again soon!

4/10 Poor

Stephanie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Summertime and the pool was closed Was unaware until I arrived Would have not booked if I had known
Stayed 3 nights in Oct 2023
Response from Diago on Jan 12, 2024
Thank you for your feedback. We hope we can properly host you in the future.

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Diago on Jan 12, 2024
Thank you for your feedback. We hope to see you again soon!

10/10 Excellent

Edgar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing bed!
Stayed 1 night in Dec 2023
Response from Diago on Jan 12, 2024
Thank you for your feedback. We hope to see you again soon!

6/10 Okay

Erica

Liked: Staff & service
Good place. It needs more breakfast items
Stayed 4 nights in Dec 2023
Response from Diago on Jan 12, 2024
Thank you for your feedback. We will use your comments, as we are continuously looking to improve the guest experience.

8/10 Good

Jana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Diago on Jan 12, 2024
Thank you for your feedback. We hope to see you again soon!

10/10 Excellent

Patti

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick service and friendly
Stayed 1 night in Dec 2023
Response from Diago on Jan 12, 2024
Thank you for your feedback. We hope to see you again soon!

6/10 Okay

Karla

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Good Value
The walls were NOT soundproof, we could hear EVERYTHING outside and inside the other rooms if you know what I mean. The breakfast was okay, and all of the blankets had a really weird smell like gym feet, honestly it might’ve been the mattress. But you can get room service everyday which was good because we changed the blankets. The staff is all really friendly, definitely the best part of the stay. The rooms are small but it was cheap so I can’t complain much. I’d stay here again.
Stayed 3 nights in Dec 2023
Response from Diago on Dec 28, 2023
Thank you for your review karla. We'll be using you comments to make improvements for the guest experience.

8/10 Good

Anthony

Liked: Cleanliness, staff & service
It was all nice
Stayed 1 night in Dec 2023
Response from Diago on Dec 28, 2023
Thank you for the review Anthony. We hope to see you again soon.

6/10 Okay

Diego

Stayed 2 nights in Dec 2023
Response from Diago on Jan 15, 2024
Thank you for your review Diego. How can we do better?

8/10 Good

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Good value. A bit outdated. Quiet area. Stayed here for a Disneyland trip because it was cheaper. It would have cost the same to be closer given the cost of uber back and forth. But I would stay here again if need be.
Stayed 2 nights in Dec 2023
Response from Diago on Dec 28, 2023
Thank you for the review Carrie. We hope to see you again soon.