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Reviews of Hotel Indigo Anaheim, an IHG Hotel

3.5 out of 5
Hotel Indigo Anaheim, an IHG Hotel
435 W Katella Ave, Anaheim, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 614 out of 1001 reviews" "
Rating 8 - Good. 275 out of 1001 reviews" "
Rating 6 - Okay. 66 out of 1001 reviews" "
Rating 4 - Poor. 30 out of 1001 reviews" "
Rating 2 - Terrible. 16 out of 1001 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

kert

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is beautiful,clean and its perfect
Stayed 7 nights in Apr 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with free parking near Disneyland.
Stayed 3 nights in Apr 2024
Response from Omar Ballon - Front Office Manager on Apr 23, 2024
Thank you so much for your great review!

8/10 Good

Evelyn, Santa Clarita

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a really good experience, close to dining and 10 to 15 min walk to Disney. Beds were very comfortable only complaint was we booked two queen beds and they are more like full beds. For the price paid I just feel like they should charge accordingly to actual bed size.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jeremy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel within walking distance to Disneyland. Always quiet and clean, with the bonus perk of free parking!
Stayed 2 nights in Apr 2024

10/10 Excellent

Sarah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Underestimated. Staff is wonderful. It is clean. Nice hotel!
Stayed 3 nights in Apr 2024
Response from Omar Ballon - Front Office Manager on Apr 18, 2024
Thank you very much for the review!

10/10 Excellent

Thuy

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel near Disneyland
Stayed 2 nights in Apr 2024
Response from Omar Ballon - Front Office Manager on Apr 10, 2024
Thank you for the review!

10/10 Excellent

Jaymie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Indigo is close to Disneyland, and the best part is that there is free parking that’s safe because it’s gated underground and you need a hotel key to access the lot. We parked our car during our stay and walked to Disneyland and to surrounding restaurants. Lots of dining options are available nearby. Our room was comfortable but it got a little noisy in the evening. The walls are thin and we could hear muffled voices, etc. Erika at the front desk provided great customer service during check in and check out. We will be sure to stay here again if we plan to visit the area.
Stayed 2 nights in Mar 2024
Response from Omar Ballon - Front Office Manager on Apr 7, 2024
Thank you very much for your lovely and detail review, we really appreciate you staying with us, we hope to see you soon in the near future.

10/10 Excellent

Damian

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
lack of communication
Stayed 5 nights in Mar 2024
Response from Omar Ballon - Front Office Manager on Apr 7, 2024
Please let us know what was the communication issue so we can resolved it. Thanks

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LOVED this hotel!!! Incredible staff with exceptional service. The free amenities they add to your room are luxurious. The property is BEAUTIFUL!! I would recommend to everyone. Will absolutely be staying here again.
Stayed 1 night in Feb 2024
Response from Omar Ballon - Front Office Manager on Apr 7, 2024
Thank you for staying with us and for the wonderful review, we really appreciated

2/10 Terrible

Ramneek

Stayed 3 nights in Mar 2024

10/10 Excellent

SALVADOR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Mar 2024
Response from Omar Ballon - Front Office Manager on Apr 2, 2024
Thank you for the review!

10/10 Excellent

Jennifer, Elgin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beds were outstanding after a long day at the parks.
Stayed 3 nights in Mar 2024
Response from Omar Ballon - Front Office Manager on Mar 29, 2024
Thank you for the review!

10/10 Excellent

Juli A, Kingsburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Disneyland.
Stayed 2 nights in Mar 2024
Response from Omar Ballon - Front Office Manager on Mar 27, 2024
Thank you for the review!

10/10 Excellent

Sandeep

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Price was great and the property was very clean. A little walk to Disney but worth it.
Stayed 6 nights in Mar 2024
Response from Omar Ballon - Front Office Manager on Mar 27, 2024
Thank you for the good review!

8/10 Good

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience. Easy free parking. Starbucks and Walgreens across the street and good breakfast sandwiches for purchase in the hotel. Brewberry around the corner has a good sit down breakfast. Clean and beds are comfortable. Nice bathrooms. 15 minute walk to Disney.
Stayed 2 nights in Mar 2024
Response from Omar Ballon - Front Office Manager on Mar 27, 2024
Thank you for the review!

10/10 Excellent

Rizza-Anne, Elk Grove

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Disneyland, clean modern hotel, friendly staff
Stayed 2 nights in Mar 2024
Response from Omar Ballon - Front Office Manager on Mar 27, 2024
Thank you for the good review!

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you guys for the good service and also a special thank you to the hosts Erika she is the best❤️. We will be back soon
Stayed 3 nights in Mar 2024
Response from Omar Ballon - Front Office Manager on Mar 27, 2024
Thank you for the great review!

10/10 Excellent

rexana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay ! Staff was very friendly .
Stayed 6 nights in Mar 2024
Response from Omar Ballon - Front Office Manager on Mar 26, 2024
Thank you for the great review!

10/10 Excellent

thomas

Travelled with partner
Lovely updated property. Nice staff. Very clean.
Stayed 1 night in Mar 2024
Response from Omar Ballon - Front Office Manager on Mar 26, 2024
Thank you for the review!

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Omar Ballon - Front Office Manager on Mar 20, 2024
Thank you for the review!

10/10 Excellent

Alberto

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with great location. About 10-15 minute walk to Disneyland. Room service and small cafe at the lobby has great coffee and good breakfast. Conveniently located close to shops and restaurants. Will gladly stay here again
Stayed 4 nights in Mar 2024
Response from Omar Ballon - Front Office Manager on Mar 15, 2024
Thank you so much for your great review, we hope to see you again soon!

10/10 Excellent

Briana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel walking distance to Disney. Clean and updated with friendly staff. Good food at the cafe.
Stayed 1 night in Mar 2024
Response from Omar Ballon - Front Office Manager on Mar 15, 2024
Thank you so much for your great review, come visit us again

10/10 Excellent

Adriana

Travelled with family
Liked: Amenities
I love to stay here
Stayed 3 nights in Mar 2024
Response from Omar Ballon - Front Office Manager on Mar 15, 2024
We love to have guest like you here! come back soon!

10/10 Excellent

William

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great we were there 3 nights for Disney every day when we returned the room was cleaned and my kids stuffed animals were placed in fun locations in the room we will definitely be staying here again
Stayed 3 nights in Mar 2024
Response from Omar Ballon - Front Office Manager on Mar 15, 2024
Thank you so much for your review, we are glad you and your family enjoyed your stay!

10/10 Excellent

Jose

Stayed 1 night in Mar 2024
Response from Omar Ballon - Front Office Manager on Mar 29, 2024
Thank you for the review!

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Omar Ballon - Front Office Manager on Mar 7, 2024
Thank you for your review!

10/10 Excellent

Fani

Liked: Cleanliness, staff & service, property conditions & facilities
so easy to walk to disneyland great hotel
Stayed 4 nights in Feb 2024
Response from Omar Ballon - Front Office Manager on Feb 22, 2024
Thank you for the great review!

8/10 Good

Thu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Omar Ballon - Front Office Manager on Feb 22, 2024
Thank you for the review!

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a close walk to the parks. Also, close to lots of dining options. Only thing i would have liked was a microwave in the room. We had a great 4 night stay.
Stayed 4 nights in Feb 2024
Response from Omar Ballon - Front Office Manager on Feb 22, 2024
Thank you for the review!

6/10 Okay

Michelle

Travelled with family and small children
Disliked: Staff & service
I have stayed here a few times and never had an issue. This time was below average.
Stayed 3 nights in Feb 2024
Response from Omar Ballon - Front Office Manager on Feb 13, 2024
Thank you for taking the time to write us a review, I'm sorry your stay was below average, please feel free to contact me if you want to share more details about it.

10/10 Excellent

Taryn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here this past weekend for 3 nights - the staff was super friendly, the property is in a great location and the hotel was clean. Definitely would stay here again
Stayed 3 nights in Feb 2024
Response from Omar Ballon - Front Office Manager on Feb 13, 2024
Thank you so much for the great review!

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and the staff was so friendly and helpful
Stayed 1 night in Jan 2024
Response from Omar Ballon - Front Office Manager on Feb 13, 2024
Thank you for the good review!

10/10 Excellent

Rob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and the housekeeping and staff at the front desk were excellent!
Stayed 4 nights in Feb 2024
Response from Omar Ballon - Front Office Manager on Feb 13, 2024
Thank you for the good review!

10/10 Excellent

Selena

Stayed 1 night in Feb 2024
Response from Omar Ballon - Front Office Manager on Mar 26, 2024
Thank you for the review

10/10 Excellent

Asmir

Stayed 3 nights in Dec 2023
Response from Omar Ballon - Front Office Manager on Feb 7, 2024
Thank you for your review!

8/10 Good

John

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Decent place to stay. No frills and reasonably priced. Noisy though and pillows were not good. When the people aBove us walked it sounded like the jolly green giant. Not great at 5am. Otherwise good
Stayed 1 night in Feb 2024
Response from Omar Ballon - Front Office Manager on Feb 7, 2024
Thank you for your review!

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Omar Ballon - Front Office Manager on Jan 19, 2024
Thank you so much for the review!

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely kind and attentive, from front desk to housekeeping. The parking was so convenient and easy to use. The hotel was quiet and clean and felt modern with a good vibe. Right next to a wide variety of dining options and very close walkable distance to Disneyland shuttle.My family enjoyed the stay!
Stayed 2 nights in Jan 2024
Response from Omar Ballon - Front Office Manager on Jan 19, 2024
Thank you so much for the great review! We are you happy you enjoyed your stay with us, please come back again soon!

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is Excellent
Front desk is amazing at this location. When one of my friends was not deeling well, she offered us extra tea & sugar. She stowed our luggage & even called to let us know some items were left in our room. We had a small issue with the toilet in our room & it was fixed within the hour. The room was clean & appointed as one would expect in this range.
Stayed 3 nights in Jan 2024
Response from Omar Ballon - Front Office Manager on Jan 19, 2024
Thank you so much for taking the time to write us about your experience at our Hotel, I'm glad that overall you had a good stay with us, Hopefully we see you again in the future.

10/10 Excellent

Geine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun weekend
Great place to stay. Erika and the rest of the amazing team are the BEST!
Stayed 1 night in Jan 2024
Response from Omar Ballon - Front Office Manager on Jan 15, 2024
Thank you for great review!

10/10 Excellent

Filemon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Omar Ballon - Front Office Manager on Jan 13, 2024
Thank you for the review!

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Omar Ballon - Front Office Manager on Jan 10, 2024
Thank you for the review!

2/10 Terrible

Jillana

Stayed 1 night in Jan 2024
Response from Omar Ballon - Front Office Manager on Jan 15, 2024
Thank you for taking the time to write us a review

10/10 Excellent

Travon

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff
Stayed 2 nights in Jan 2024
Response from Omar Ballon - Front Office Manager on Jan 10, 2024
Thank you for the review!

8/10 Good

Miguel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Omar Ballon - Front Office Manager on Jan 10, 2024
Thank you for the review!

8/10 Good

Adrianne, Lombard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. Walkable to Disney and lots of restaurants/shopping.
Stayed 3 nights in Jan 2024
Response from Omar Ballon - Front Office Manager on Jan 10, 2024
Thank you for the review!

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Omar Ballon - Front Office Manager on Jan 10, 2024
Thank you for the review!

10/10 Excellent

Casey

Stayed 1 night in Jan 2024
Response from Omar Ballon - Front Office Manager on Jan 10, 2024
Thank you for the review!

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Overall clean and quiet , just what you need after a day at the parks .
Stayed 4 nights in Dec 2023
Response from Omar Ballon - Front Office Manager on Jan 10, 2024
Thank you for the review!

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Omar Ballon - Front Office Manager on Jan 10, 2024
Thank you for the review!