Decent location; Close to Disneyland
The location was ideal for my stay, however, the hotel needs a huge remodel. The staff was nice, but the front desk staff seemed like they were all still training. I was charged for parking for 3 nights, I only stayed one night. The elevator situation upset me so bad. I had to wait 10 mins for the elevator, when it came & I got on, the door wouldn't close because there were too many people on. So I had to get off & wait another 10 mins to face the same problem. Then I decided to take the stairs with my luggage down 11 floors to exit to the dumpster area. I had to walk all the way around the building to get to the front desk to turn in my keys. Awful.
Comment from Hotel Management
14-Apr-2016 by HotelMgmt, Hotel Management
While we are happy to read our location was ideal for your visit to Disneyland, we regret you were not completely satisfied with your stay. Your feedback is important to us and will be shared with our management team. It is our hope that you will allow us to welcome you again in the future.