Ratings based on 2,209 Verified Reviews

4.3 out of 5
92% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller fromL.C., Las vegas

Posted 21-Apr-2017
Would stay here again. Loved the room. Beds were comfortable
5out of 5
Recommended
for Everyone
by A verified traveller

Great

Posted 18-Apr-2017
No issues at all..breakfast was awesome. Employees were helpful.
Comment from Hotel Management
19-Apr-2017 by HotelMgmt, Hotel Management
How wonderful is it to learn that you had an excellent stay at our hotel! We are delighted that our complimentary breakfast and the attentive service provided by our amazing team were the highlights of your stay. Thank you, and we hope to welcome you back soon to the Embassy Suites Anaheim South.
5out of 5
Recommended
for Everyone
by A verified traveller fromsilicon valley ca

Nice rooms and great breakfast.

Posted 18-Apr-2017
Rooms were clean and roomy, staff was helpful and professional. Location is great next to theme park and the hotel has a ticket booth and shuttle service. Overall great value for the price
Comment from Hotel Management
19-Apr-2017 by HotelMgmt, Hotel Management
We are delighted that you enjoyed your breakfast and your spacious accommodations. It is flattering that you consider our hotel to be of great value and we will let our team know that you had an excellent time. Thank you, and we hope to welcome you back soon to the Embassy Suites Anaheim South.
5out of 5
Recommended
for Everyone
by A verified traveller fromwashington

Love this hotel

Posted 17-Apr-2017
Had everything we needed. Was clean, great friendly staff. Everything we could have wanted for a great price.
Comment from Hotel Management
19-Apr-2017 by HotelMgmt, Hotel Management
It is nice to read that you found great value in our hotel! We are flattered that you enjoyed many things during your stay and that you were very impressed with the attentive service provided by our amazing team. Thank you, and we hope to welcome you back soon to the Embassy Suites Anaheim South.
2out of 5
by A verified traveller

Disney area hotel

Posted 17-Apr-2017
This hotel was very disappointing. We have stayed in Embassy Suites in several states and this one is below their standard. To start, the showers were cold every morning. Breakfast was a disaster. It was spring break and they were understaffed, constantly running out of food, silverware and dishes. The hotel is outdated and lacked a general attention to detail. I would not stay here again and would discourage any one else from staying here. Finally, they should loose the cheesy "animated" lion. It just added to the outdated feel of the hotel.
Comment from Hotel Management
20-Apr-2017 by HotelMgmt, Hotel Management
It was our pleasure to welcome you to our hotel for spring break. We apologize for any inconveniences you had with your accommodations. We will address your concerns with our team and we will make updates to our services. Thank you, and we hope to restore your confidence in us for another stay.
5out of 5
Recommended
for Everyone
by A verified traveller

Great hotel, close to park

Posted 16-Apr-2017
Loved staying on the top floor of this hotel with the fireworks view. Breakfast buffet was good. We ordered room service 3 times and it was very fast delivery each time. Very clean room. No outside of room noises heard. All staff was very friendly and helpful. Liked the convenience of the shuttle and being so close to the park.
Comment from Hotel Management
18-Apr-2017 by HotelMgmt, Hotel Management
We are glad that you had a great time at our hotel! It is nice that you enjoyed the fireworks view from your room and our complimentary breakfast. We are delighted that you were impressed with our prompt service. Thank you, and we hope to welcome you back soon to the Embassy Suites Anaheim South.
4out of 5
Recommended
for Everyone
by A verified traveller

Great service when needed.

Posted 12-Apr-2017
Location: Great location with shuttles to Disneyland.
Our a/c froze up and the handyman, Jonathan L., was efficient, friendly and prompt.
Comment from Hotel Management
14-Apr-2017 by HotelMgmt, Hotel Management
It was our pleasure to welcome you to our hotel. We are glad that Jonathan provided you with prompt and amazing service. Our goal is to provide excellent service, so we will let him know that you were impressed. Thank you, and we hope to welcome you back soon to the Embassy Suites Anaheim South.
5out of 5
Recommended
for Everyone
by A verified traveller fromSeattle

Nice Hotel cloth to Disneyland, restaurants, stor

Posted 8-Apr-2017
It is a good Hotel the only thing I didn't like about it is, they didn't told us about the parking fee. They charged us when we was leaving. It would be good idea to inform the customers there would be a fee for a parking. They charged us $75. That was a surprise experience for us.
Comment from Hotel Management
11-Apr-2017 by HotelMgmt, Hotel Management
It is great that you enjoyed everything at our hotel. We regret that you were not aware of the parking fee prior to coming here as it is noted when you make your reservation. We appreciate you letting us know. Thank you, and we hope to welcome you back soon to the Embassy Suites Anaheim South.
3out of 5
Recommended
for Families
by A verified traveller fromGrand Rapids

Embassy Suites Anaheim

Posted 7-Apr-2017
Location: Used as a base to hit a college tour, downtown, Griffith Park, Santa Monica, etc. Easy to fly into SNA with the package deal.
I use Embassy Suites when we need three sleeping surfaces (Wife+me/daughter/son) for family travel. Room was good. Beds in bedroom didn't have good support. Bathroom was good. Housekeeping was good. TV and remotes were hard to use. Breakfast buffet is a fine way to get a breakfast before heading out the door for the day's activities. It is kind of like a "feeding process" - I feel like going "moooooo" as I'm navigating the maze and the crowds. I took one of the breakfast trays to the front desk - I let them know that this is a nice hotel, but the tray looked so beaten up and worn, that maybe they should re-invest in the tableware. We stayed four nights. The breakfast is pretty much the same every day. The parking lot wasn't full - it doesn't feel busy enough to charge us the parking fee each day - a little like getting soaked.
Comment from Hotel Management
11-Apr-2017 by HotelMgmt, Hotel Management
It was our pleasure to welcome you to our hotel. We are glad that you found your room, bathroom, and breakfast to be nice. We appreciate your suggestion about updating our tableware and we will speak to our team. Thank you, and we hope to welcome you back soon to the Embassy Suites Anaheim South.
3out of 5
Recommended
for Everyone
by A verified traveller fromutah

Nice hotel close to Disneyland

Posted 7-Apr-2017
We stayed here for 4 nights. The only complaints we have are that the dresser drawers kept getting stuck shut, the bathroom sink had an awful smell every time you ran water, and the elevators took foreve (we complained to the hotel staff a couple times, as did other guests because it was such a problem). The breakfast was amazing and the Disneyland shuttle was always on time. Our room was closest to the elevator which worried me at first, but once we shut the bedroom door, we couldn't hear any noise outside of the suite.
Comment from Hotel Management
11-Apr-2017 by HotelMgmt, Hotel Management
It is nice that you consider our breakfast to be amazing. However, we apologize for any delays with the elevators and for any inconveniences with your room and bathroom. We value your input and we will make improvements to our services. Thank you, and we hope to welcome you back soon to our hotel.