Ratings based on 2,153 Verified Reviews

4.3 out of 5
92% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Families
by A verified traveller fromEdmonton, AB

Long walk to Disneyland

Posted 1-Mar-2017
Very nice hotel with a great breakfast. You can access the shuttle bus at the hotel and go to Disneyland. We walked on one of the days and I would advise against it. After spending all day on our feet the 30 minute walk back was a bit much. This Hotel is close enough to Disneyland to make it easy to get there and far enough away that you can escape the crowds and explore the rest of Anaheim. There is also a decent outlet mall that's only about a 5-10 minute drive away.
4out of 5
Recommended
for Everyone
by A verified traveller

Great breakfast !

Posted 25-Feb-2017
The breakfast buffet with made to order omelettes was a great way to start the day. The shuttle was easy and convenient way to travel back and forth to Disneyland . Our room was comfortable and clean.
Comment from Hotel Management
28-Feb-2017 by HotelMgmt, Hotel Management
What a wonderful review. We agree that breakfast is great for fueling up for the day and we are glad that you enjoyed our complimentary breakfast. It is nice that you were relaxed in your fresh accommodations. Thank you, and we hope to welcome you back soon to the Embassy Suites Anaheim South.
3out of 5
Recommended
for Families
by A verified traveller fromRocklin, CA

Okay for price

Posted 25-Feb-2017
Pros: Cooked to order breakfast and two-hour complementary happy hour with snacks.
Cons: Nicer staff who could try to be helpful.
Location: Shuttle to Disneyland.
Good price if you have kids and the breakfast and happy hour are really nice. The shuttle service is really convenient and ran exactly on time except for one time it left early and stranded us. The front desk lied about a second shuttle (I know that sounds off but it really happened!) and was very rude. The front desk staff in general was quite rude and this was the consensus of any guest to whom you talked. They had very nice staff sprinkled around the property (omelette chef, room service guy) but the employees are really this hotel's downfall.
Comment from Hotel Management
28-Feb-2017 by HotelMgmt, Hotel Management
We appreciate your comments. It is very nice that you enjoyed our complimentary breakfast. However, we apologize if any of our staff seemed discourteous in any way. This is not acceptable and we will improve our services. Thank you, and we hope to restore your confidence in us for another stay.
5out of 5
Recommended
for Families
by A verified traveller fromMontana

Nice hotel close to Disneyland

Posted 17-Feb-2017
The hotel staff were nice and very helpful. We loved the free breakfast and the nightly snack and drinks. The room was comfortable and big enough for our family of five. The beds were alright but the pillows were not very comfortable and quite flat. It was close to Disney, not close enough to walk but a few restaurants we did walk to. I did feel the shuttle to take us to Disneyland was rather expensive, but still cheaper then renting a car and paying for parking.
Comment from Hotel Management
22-Feb-2017 by HotelMgmt, Hotel Management
We are glad that you had a great time staying at our hotel. It is nice that you found your room to be spacious. We will share your comments with our staff as they care about providing the best customer service. Thank you, and we hope to welcome you back soon to the Embassy Suites Anaheim South.
4out of 5
Recommended
for Families
by A verified traveller fromMaple Ridge, Canada

Good value

Posted 15-Feb-2017
Pros: Breakfast. Pool. Managers reception.
Cons: Update interior of hotel and room furnishings.
Location: Handy location with shuttle service to Disney. Easy access to shopping and dining.
We had an enjoyable stay at the hotel. Rooms and hotel in general were clean but could use some updating. The breakfast was great with omelettes made to order and a great buffet selection. The evening managers reception was a nice bonus. The family enjoyed the pool and hot tub. It was about a 20 minute walk to Disneyland. The shuttle service was reliable and easy to use but there could have been a multi-day deal instead of buying daily shuttle service which adds up with a larger group. All in all, it was a comfortable place to relax after a long day sightseeing and park hopping. I would recommend it.
Comment from Hotel Management
17-Feb-2017 by HotelMgmt, Hotel Management
What a wonderful review. It is nice that our complimentary breakfast and our pool were the highlights of your stay. Your suggestions about updating our hotel will be shared with our team. Thank you for your recommendation, and we hope to welcome you back soon to the Embassy Suites Anaheim South.
5out of 5
Recommended
for Everyone
by A verified traveller fromCalifornia

Loved it! Can't wait to stay there again!

Posted 13-Feb-2017
Loved it. Great hotel. Very friendly, clean and overall really loved it
Comment from Hotel Management
16-Feb-2017 by HotelMgmt, Hotel Management
Wow, what a glowing review! It makes us smile to learn that you loved everything about our hotel. We are glad that we exceeded your expectations on every level during your stay. Your compliments mean a lot to us, and we look forward to welcoming you back soon to the Embassy Suites Anaheim South.
4out of 5
Recommended
for Families
by A verified traveller fromKelowna, BC

Great hotel - close to Disneyland

Posted 11-Feb-2017
Pros: Breakfast buffet, evening happy hour, access to Disneyland.
Location: Disneyland, Newport Beach
The hotel is in a great location and just a short shuttle ride from Disneyland. The breakfast buffet that is included is amazing for those travelling with children and the complimentary beverages were enjoyed by the adults in the evening. The hotel is a bit dated but the rooms are clean, quite and comfortable. I would definitely stay here again if visiting Disneyland.
Comment from Hotel Management
14-Feb-2017 by HotelMgmt, Hotel Management
What a wonderful review. It is so nice to read that you enjoyed the complimentary breakfast, Evening Reception, and our central location. We will share all of your compliments with our amazing team. Thank you, and we look forward to welcoming you back soon to the Embassy Suites Anaheim South.
4out of 5
Recommended
for Everyone
by A verified traveller fromChicago

Business trip

Posted 11-Feb-2017
Good hotel. Great staff. Nice facility. Breakfast was better on some days than others. I would stay again.
Comment from Hotel Management
14-Feb-2017 by HotelMgmt, Hotel Management
It was our pleasure to welcome you to our hotel during your business trip. We are delighted to read that you were very impressed by our wonderful hotel and our friendly team. Your compliments mean a lot to us, and we look forward to welcoming you back soon to the Embassy Suites Anaheim South.
5out of 5
Recommended
for Everyone
by A verified traveller

Great staff

Posted 3-Feb-2017
Great hotel! I loved the free breakfast! The stag was super nice and helpful. I felt really comfortable and relaxed
Comment from Hotel Management
7-Feb-2017 by HotelMgmt, Hotel Management
It brings us joy to read that you had a wonderful time at our hotel! We are glad that you felt relaxed and that you enjoyed our complimentary breakfast prepared by our amazing chefs. Your compliments mean a lot to us, and we hope to welcome you back soon to the Embassy Suites Anaheim South.
4out of 5
Recommended
for Everyone
by A verified traveller fromcalgary

great for disney.

Posted 15-Jan-2017
Over all was great. Would stay here again. Only issues we had where small housekeeping issues that staff fixed as soon as we called.
Comment from Hotel Management
17-Jan-2017 by HotelMgmt, Hotel Management
It is so nice that you had a great time here! How great is it to learn that you would stay here again at our hotel. We are glad that you reached out to us and that we got you back to enjoying your stay. Thank you, and we look forward to welcoming you back soon to the Embassy Suites Anaheim South.